Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast options
Convenient location
Cons:
Poor quality evening meals
Some issues with menu flexibility

Categories

Cleanliness
8.78
Rooms were noted to be clean and well-maintained.
Service
9.25
Staff received high praise for their friendliness and helpfulness.
Location
8.79
Convenient location mentioned positively.
Room Quality
8.74
Rooms were clean, large, and comfortable.
Amenities
8.77
Facilities were generally satisfactory with a good breakfast choice.
Value for Money
8.73
Overall good value, but some suggested improvements.
Food and Beverage
8.28
Breakfast and certain meals received mixed feedback; evening meals were highlighted as poor.
Overall Experience
9.05
Guests generally enjoyed their stay with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:40

Property Description

Charming Accommodation in Bishop Auckland

Garden Oasis: Relax in the tranquil garden and enjoy the peaceful surroundings during your stay at Park Head Hotel.

Delicious Dining: Indulge in a variety of dining options, from buffet to à la carte, including a hearty Full English/Irish breakfast to start your day off right.

Family-Friendly Fun: With a children's playground on-site, Park Head Hotel is the perfect choice for families looking for a fun-filled getaway.

Experience comfort, convenience, and exceptional hospitality at Park Head Hotel. Book your stay now for a memorable experience in Bishop Auckland.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MME

Location

Guest Reviews

8.8
Based on 1226 reviews
Cleanliness: 8.78
Service: 9.25
Location: 8.79
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.05
B
Bill • solo_traveller • gb
8
2026-09-16 • via Nuitee
J
Jo • couple • gb
8
Pros:

Clean and convenient

2026-09-14 • via Nuitee
L
Lawrence • solo_traveller • gb
7
Pros:

Great for visiting the Auckland Project, electric car charger, friendly staff.

2026-09-13 • via Nuitee
A
Anon • solo_traveller • gb
10
2026-09-12 • via Nuitee
P
Paula • couple • gb
8
Very nice
2026-09-12 • via Nuitee
E
Erica • solo_traveller • gb
8
A perfect place to use as a base for sights in Bishop Aukland
Pros:

Staff we very friendly and helpful. Our room was quiet.

Cons:

The bed was a little uncomfortable

2026-09-11 • via Nuitee
C
Cathy McG • solo_traveller • nz
9
Pros:

Clean. Fresh. Good shower. Bed comfortable. Thanks

2026-09-11 • via Nuitee
A
Anne • solo_traveller • gb
10
Pros:

Exceptionally friendly staff, mostly young who were very helpful. Good food both at breakfast and dinner which was also very good value with generous portions. Would definitely recommend and return.

Cons:

Nothing

2026-09-09 • via Nuitee
J
June • couple • gb
10
Convenient location when in the area.
Pros:

Great location for our trip to Kynren. Comfortable room. Friendly staff. Will be back again.

Cons:

Happy with everything.

2026-09-01 • via Nuitee
L
Lee • couple • gb
8
Good place to stay with great staff
Pros:

Clean and comfy

Cons:

Occasional road noise

2026-09-01 • via Nuitee
A
Amber • family_with_children • gb
10
Very good!
Pros:

Breakfast

2026-08-31 • via Nuitee
T
Trevor • couple • gb
5
Overall okay but let down by the room.
Pros:

Breakfast was fine on Saturday with a good choice all freshly cooked hot food as well as cereal and continental alternatives. Sunday was continental or cooked buffet. No alternatives to the 'full english'. Front of house staff were excellent with one exception. The restaurant dinner was plentiful, tasty and reasonably priced. Restaurant and bar taff were attentive, efficient and cheerful.

Cons:

On arrival the bathroom bin hadn't been emptied, the shower glass was all water marks, the mirror on the dressing table looked as if it had been cleaned with a floor cloth, the bed sheet was a 'top sheet' that was a foot too small for the mattress with the gap covered by pillows. There was no shower gel in the shower. No Tea bags either, All of these were reported to reception where the young lady made no notes but stated they would be rectified. Nothing changed apart from the bathroom bin was emptied. Mistakes happen but not to be corrected was poor.

2026-08-30 • via Nuitee
S
Sutton • couple • gb
8
Good overnight stay for Kynren
Pros:

Well equipped room. Good breakfast.

Cons:

Evening meal menu was limited and the meals were just above average.

2026-08-26 • via Nuitee
L
Lilian • family_with_children • br
8
2026-08-23 • via Nuitee
D
Dave • solo_traveller • gb
7
Lovely Hotel and great staff
Pros:

Lovely Hotel, staff were brilliant and very friendly. Ideally located for a visit to Bishop Auckland if you want to visit the exceptional event of Kynren.

Cons:

Only downside of staying in this Hotel and vicinity is that there are no restaurants open on a Sunday after 2pm for meals of which we were not informed in advance. However we found Chang Thai Restauant in Bishop Auckland about 2 miles away close to the Palace.

2026-08-17 • via Nuitee
K
Karen • solo_traveller • gb
10
Pros:

Staff amazing very clean good breakfast

Cons:

Nothing

2026-08-16 • via Nuitee
P
Phillippa • solo_traveller • gb
8
2026-08-12 • via Nuitee
L
Lesley • solo_traveller • gb
10
Useful stayover for Kynren
Pros:

The room was a good size, spotlessly clean and with a comfortable bed. The sound-proofing was excellent and we liked the fact that our room was away from the main building, in a small courtyard. There was ample free parking close to reception and to our room. We enjoyed breakfast which was a continental buffet and a choice of cooked options. The staff we interacted with at the reception desk and at breakfast were all very friendly and professional.
The hotel was really handy for an overnight stay after a full day at nearby Kynren, and a short drive away from the pretty town of Bishop Aukland.

Cons:

Whilst very comfortable, the bed seemed on the small side.
The pull-down blinds did not block out the early morning sunlight. Additional curtains would both elevate the aesthetics of the room and reduce the light coming through in the morning, especially in summer.
We like to have an evening walk, but there wasn't much nearby.

2026-08-10 • via Nuitee
K
Karen • solo_traveller • gb
8
2026-08-09 • via Nuitee
S
Shirley • solo_traveller • gb
10
Would definitely go back loved it
Pros:

Loved the breakfast it was delicious

Cons:

The mattress and pillows were hard

2026-08-09 • via Nuitee