Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast options
Convenient location
Cons:
Poor quality evening meals
Some issues with menu flexibility

Categories

Cleanliness
8.78
Rooms were noted to be clean and well-maintained.
Service
9.25
Staff received high praise for their friendliness and helpfulness.
Location
8.79
Convenient location mentioned positively.
Room Quality
8.74
Rooms were clean, large, and comfortable.
Amenities
8.77
Facilities were generally satisfactory with a good breakfast choice.
Value for Money
8.73
Overall good value, but some suggested improvements.
Food and Beverage
8.28
Breakfast and certain meals received mixed feedback; evening meals were highlighted as poor.
Overall Experience
9.05
Guests generally enjoyed their stay with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:40

Property Description

Charming Accommodation in Bishop Auckland

Garden Oasis: Relax in the tranquil garden and enjoy the peaceful surroundings during your stay at Park Head Hotel.

Delicious Dining: Indulge in a variety of dining options, from buffet to à la carte, including a hearty Full English/Irish breakfast to start your day off right.

Family-Friendly Fun: With a children's playground on-site, Park Head Hotel is the perfect choice for families looking for a fun-filled getaway.

Experience comfort, convenience, and exceptional hospitality at Park Head Hotel. Book your stay now for a memorable experience in Bishop Auckland.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MME

Location

Guest Reviews

8.8
Based on 1203 reviews
Cleanliness: 8.78
Service: 9.25
Location: 8.79
Room Quality: 8.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.05
B
brian couple gb
2
2026-07-17 via Nuitee
C
Charlotte solo_traveller gb
7
The male server was so lovely he was very funny and friendly. The gentleman behind the bar and the lady at the desk was
Pros:

Staff were so lovely and friendly in the evening, food beautiful. Less than £5 for a pint

Cons:

Room was very warm, no air con, no fan. There was a hidden £30! charge for a dog which is not mentioned at all on booking or their own website. Breakfast does not come with the room that’s extra. I thought for £121 per night for one person for just a room was a lot then to ask for £30 extra for a dog to come to my room was incredible I’ve always expected an extra charge for a dog but never has it been £30 for a room that cost £121. The window in my room was broken.

2026-07-12 via Nuitee
A
Adlene solo_traveller gb
8
Pros:

The staffs were very nice

Cons:

It is quite run down. I had a leaky shower head, everything feels old there

2026-07-12 via Nuitee
D
Deb solo_traveller gb
9
2026-07-11 via Nuitee
C
Cristina couple it
9
Pros:

La tranquillità, la comodità del materasso e cuscini e la colazione. Parcheggio top.

Cons:

Nulla

2026-07-07 via Nuitee
L
leslie solo_traveller gb
8
2026-07-04 via Nuitee
C
Charles solo_traveller gb
9
Pros:

Extremely friendly staff and decent food. at a reasonable price.Clean. comfortable comfortable room with good size shower.

Cons:

Nothing really.The location was quite a way out of town but obviously that's not the Hotel Hotel's fault !!

2026-07-03 via Nuitee
R
Rusche couple de
8
rundherum ok
2026-07-01 via Nuitee
J
Jackie couple gb
8
Ok for a night
Pros:

Rooms were very clean. The staff were very helpful. Breakfast was very good and cooked to order.

Cons:

The room we were in faced the very busy main road. As the weather was warm we had to sleep with the window open and the noise meant that we didn’t get much sleep.

2026-06-30 via Nuitee
D
David solo_traveller gb
9
I shall gladly return!
Pros:

Very good. Great selection of food on offer.

Cons:

Bedside light didn’t work.

2026-06-30 via Nuitee
P
pat solo_traveller ie
10
2026-06-30 via Nuitee
J
Jon solo_traveller gb
4
Nice staff but overall disappointing
Pros:

Nicely appointed rooms, great shower! Staff were all friendly and helpful

Cons:

No aircon and no fans in the room. In a heatwave that's just not good enough. And the breakfast was exceptionally disappointing. Took ages to come and was pretty much inedible when it did. I was asked how it was, I told them...I got a 'sorry about that' Er, how about 'here's the £13.50 we just took off you...'

2026-06-27 via Nuitee
P
pat solo_traveller ie
10
2026-06-25 via Nuitee
S
Stephen solo_traveller gb
7
2026-06-25 via Nuitee
J
Jane Elliott Poxon solo_traveller gb
9
Pros:

Staff very helpful
Good sized room

Cons:

Road noisy most of the night

2026-06-22 via Nuitee
K
Kirsty Robinsonx3 solo_traveller gb
10
2026-06-22 via Nuitee
D
Deirdre solo_traveller gb
9
Very good would return
Pros:

Very clean and comfortable staff helpful

Cons:

We ordered soup at 6.15ish it took 40 mins for the young lady to tell us the soup had changed from tomato to parsnip which we declined but ordered other “quick “ food as we were going out it took a further 40 minutes for it to arrive ! Bearing in mind there was only about 8 other people there and only 4+ourselves ordered food
Breakfast excellent young lady excellent very professional

2026-06-21 via Nuitee
E
Elena couple gb
10
Great stay, fab food.
Pros:

Great place and location, clean, food fabulous staff and receptionist friendly

Cons:

Ideal location

2026-06-17 via Nuitee
P
Patricia solo_traveller gb
9
2026-06-17 via Nuitee
E
Elena couple gb
10
Great, clean, staff great
Pros:

Everything

Cons:

Great, clean, staff great

2026-06-17 via Nuitee