Ibis Muenchen City Ost

Hotels
•
ibis
8.2 (4755 reviews)
Berg Am Laim Str 125 , Munich , DE
+49 89 4521350

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Terrace
Pets allowed
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Review Highlights

Pros:
Friendly staff
Good location
Varied breakfast options
Cons:
Issues with room amenities
High breakfast price
Minor cleanliness concerns

Categories

Cleanliness
8.01
The room was clean and well-arranged, but some reviews mentioned issues like odors from the shower drain.
Service
8.98
The staff was reported as very friendly and accommodating across multiple reviews.
Location
9.02
Great location with convenient transportation options nearby.
Room Quality
7.47
Room quality varied, with mentions of smaller rooms and minor issues such as the absence of certain amenities.
Amenities
7.5
Basic amenities met expectations, but some guests noted missing items like a kettle or water.
Value for Money
7.96
Overall good price for the quality, but some felt breakfast prices were too high.
Food and Beverage
8.51
Breakfast options were diverse and well-received, although some found it pricey.
Overall Experience
8.18
Most reviews indicated a positive experience, with a few negative points noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 06:14

Property Description

Modern Comfort and Convenience

Convenient Location: Situated in Munich's Berg am Laim suburb, Ibis Muenchen City Ost offers easy access to Muenchen Ost train station, just 1.7 km away.

Amenities at Your Fingertips: Enjoy a comfortable stay with each room equipped with a TV, satellite channels, and a private bathroom featuring complimentary toiletries. Benefit from the 24-hour front desk, bar, luggage storage, and vending machine.

Explore Munich: Discover nearby attractions such as the Bavarian National Museum and Deutsches Museum, both within a few kilometers. With Munich Airport just 28 km away, your journey is made hassle-free.

Book your stay at Ibis Muenchen City Ost for a seamless blend of modern amenities and prime location.

Important information:

Please note that baby cots and extra beds are subject to availability. Please request confirmation of availability from the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MUC

Location

Guest Reviews

8.2
Based on 4755 reviews
Cleanliness: 8.01
Service: 8.98
Location: 9.02
Room Quality: 7.47
Amenities: 7.5
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.18
A
Azam E • solo_traveller • au
10
2026-09-19 • via Nuitee
B
Birgit • solo_traveller • de
4
2026-09-19 • via Nuitee
A
Alexander • couple • de
8
Pros:

Frühstück

2026-09-19 • via Nuitee
F
Fernando • couple • es
8
2026-09-19 • via Nuitee
V
Veronique • solo_traveller • be
8
Pros:

Ontbijt lekker,snacks,drinken aanwezig in lobby. Mooie kamer,vriendelijk,winkel ernaast.

Cons:

Uitzicht van de kamer.

2026-09-18 • via Nuitee
Z
Zohrabyan • couple • am
10
2026-09-18 • via Nuitee
N
Nedzad • solo_traveller • de
3
2026-09-18 • via Nuitee
S
Swati • couple • de
6
Clean and comfortable, but the staff experience was disappointing.
Pros:

The hotel itself was very good. The room was clean, comfortable, and well maintained, and overall we were happy with the accommodation. Unfortunately, our experience with the staff was rather disappointing.

Cons:

When we arrived and wanted to use the hotel garage, we were asked quite sternly about the height and length of our car. I understand completely why this information is needed, especially to make sure the car fits safely into the garage. However, the whole interaction felt quite impersonal. The staff were not exactly rude, but the welcome lacked warmth and friendliness. It felt more like they were simply carrying out their duties rather than making guests feel welcome.

We had a similar experience at breakfast. When we arrived, the lady there told us that breakfast was not included because it was not shown on her list. Since my booking confirmation clearly stated that breakfast was included, I explained this to her, and she then went to the reception desk to clarify it.

The issue was not that there had been a misunderstanding, these things can happen. What made the situation uncomfortable was the way it was communicated, especially in front of other guests. A simple sentence such as, “Let me double-check this for you, there may be a mistake in our system,” would have made a big difference. Instead, we were left feeling as though we had to justify why we were there for breakfast.

Overall, the hotel was clean and comfortable, and the facilities were good. However, I think the staff could benefit from some additional training in guest communication and hospitality. I have experienced much warmer and more personal service even in small privately run hotels, so I had expected a little more from an established hotel brand such as IBIS.

2026-09-18 • via Nuitee
R
Roman • solo_traveller • de
10
2026-09-18 • via Nuitee
H
Heiko • solo_traveller • de
8
2026-09-18 • via Nuitee
V
Vanessa • couple • nl
8
2026-09-18 • via Nuitee
V
Victor • solo_traveller • nl
10
Pros:

Prima hotel voor een tussenstop.

2026-09-18 • via Nuitee
A
Anke • couple • de
9
Alles super wir waren schon oft in diesem Hotel
2026-09-17 • via Nuitee
P
Paris Adrian Sebastian • solo_traveller • ro
9
2026-09-17 • via Nuitee
I
Ingolfur • solo_traveller • is
9
Pros:

Dvölin í heild.

2026-09-17 • via Nuitee
A
Ann-Kathrin • couple • de
9
2026-09-17 • via Nuitee
T
Tina Lacatis • solo_traveller • de
9
2026-09-17 • via Nuitee
H
Hannah • family_with_children • de
8
2026-09-17 • via Nuitee
A
Attila • couple • hu
8
2026-09-16 • via Nuitee
C
Cristhiam Felipe • solo_traveller • de
10
Pros:

La habitación y el personal

Cons:

El precio del desayuno era caro

2026-09-16 • via Nuitee