Best Western Golden Spike Inn & Suites

Hotels
•
Best Western
8.4 (777 reviews)
601 East Main Street , Hill City , us
+1 605-574-2577

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Convenient location
Cons:
Dirty room
Plumbing issues
Elevator malfunction

Categories

Cleanliness
6.7
Room was dirty, with trash found around the bed and lack of proper cleaning.
Service
8.7
Staff were friendly and attentive, providing good service despite issues.
Location
9.2
Hotel's location was close to many attractions and convenient for walking.
Room Quality
7.2
Room was spacious but had plumbing issues affecting the bathroom.
Amenities
8.7
Breakfast had variety and quality; pool was appealing for children.
Value for Money
8.9
Generally good value for facilities and location, despite some negative aspects.
Food and Beverage
9.2
Breakfast was consistently praised for its quality and variety.
Overall Experience
8.6
Guests enjoyed their stay but noted significant issues that impacted experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:45

Property Description

Luxurious Amenities

Featuring both indoor and outdoor swimming pools, this Hill City, South Dakota hotel provides a relaxing and enjoyable stay for guests. The fitness center and on-site hot tub offer opportunities for both exercise and relaxation. Cable TV and air conditioning in every room ensure comfort and entertainment.

Convenient Location

Located just a short drive from Mount Rushmore and the Crazy Horse Memorial, Best Western Golden Spike Inn & Suites is the perfect base for exploring these iconic landmarks. Additionally, the hotel's proximity to Black Hills National Forest allows easy access to outdoor activities like hiking and camping.

Exceptional Services

Enjoy free WiFi access, a daily full breakfast, and complimentary parking during your stay at Golden Spike Best Western Inn & Suites. The property's dedication to providing convenience and comfort makes it an ideal choice for your next getaway.

Important information:

Group policy: When booking more than 5 rooms different group policies apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RAP

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: No
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Guest Reviews

8.4
Based on 777 reviews
Cleanliness: 6.7
Service: 8.7
Location: 9.2
Room Quality: 7.2
Amenities: 8.7
Value for Money: 8.9
Food and Beverage: 9.2
Overall Experience: 8.6
T
Theresa • extended_group • us
9
Great
Pros:

The breakfast was great and friendly staff

Cons:

The lift to the pool was not working.

2026-08-06 • via Nuitee
M
Martha • couple • us
5
Pros:

The place is clean.

Cons:

This hotel is out of to date. Needs lots of improvement. The manager was not available when I requested to talk to her/him.
Air conditioner was not working appropriated; it was extremely noisy; it did not manage the temp as it was set up. After requesting to have the A/C checked finally the maintenance person fixed it on the second day of our stay.
Price does not match the quality of the place. This hotel needs lots of updates. The carpet is disgusting.

2026-08-05 • via Nuitee
N
Narelle • couple • us
5
Average stay. Location excellent
Pros:

Location was good

Cons:

Internet was out, yet they told me the WiFi password. No mention of the WiFi out until I asked about it.
Breakfast is the same bland food like everywhere else. Please… someone be different and provide a good breakfast!

2026-08-04 • via Nuitee
P
Patricia Angélica • family_with_children • br
10
Descanso
Pros:

Tudo bom . Dentro do esperado para a região

Cons:

Tinha um pouco de pó

2026-08-03 • via Nuitee
D
Dan • solo_traveller • us
9
Pros:

Clean , comfy beds, unobtrusive staff, clean ice from machines, edible continental breakfast, good AC.

2026-08-03 • via Nuitee
D
David • family_with_children • us
10
Pros:

Beautiful property! In the middle of our vacation spots!

Cons:

Breakfast was lacking options and extremely crowded

2026-08-02 • via Nuitee
L
Lynette • family_with_children • us
5
Pros:

Friendly staff

Cons:

Constantly had to wait for towels

2026-08-02 • via Nuitee
M
Marek • extended_group • us
6
2026-08-02 • via Nuitee
M
momofjjcts • Family
10
Great!!
Pros:

We enjoyed everything! We really loved our room (#150). It was spacious, clean & updated, we were so happy!!!!!

Also, really enjoyed the outdoor pool during the hot days and walking my little 6 lb poodle in your well kept dog area several times a day (real grass! Cement walking path, too). It is lovely!! The grounds are well kept! The grass was getting watered by your inground sprinkler system daily and everything was just kept up and so CLEAN!

The Golden Spike will now be the only hotel we stay in during our yearly summer family vacations with our adult children & grandkids. I have already told many family & friends how great The Golden Spike is and that they should try it next time they are in the hills.

I actually stayed that The Golden Spike when I was a kid, with my family, for the first several years it was opened, in the 1970s & spent most of my time in the outdoor pool. Not sure why it took me so long to decide to try it again after 45+ yrs, but we all loved it!! We have stayed at some good, and unfortunately, some bad (dirty, not updated) hotels & cabins in the hills over the years, but now we've found our forever hotel. 😊

Please continue to keep working hard in keeping up The GoldenSpike with new updates as needed and keeping it super clean. AND please don't ever get rid of your outdoor pool. We love & enjoyed it so much. They aren't many of them in the black hills. When it's time to update your outdoor pool we are hoping you will consider replacing it with one that's larger so there is more room for family fun & swimming laps, too.

We'll continue to spread the word on what a great hotel this is!!

We love Hill City & the majestic Black Hills of South Dakota! ❤️

2026-07-24 • via Tripadvisor
P
Pennie • couple • us
8
The staff was very friendly
Pros:

Convenient location

Cons:

It was great- no complaints

2026-07-23 • via Nuitee
D
Donna • extended_group • us
8
Excellent host of our group
Pros:

The breakfasts were amazing!!!

Cons:

Nothing.

2026-07-22 • via Nuitee
J
Jason • family_with_children • us
10
2026-07-21 • via Nuitee
H
H7149WKrichg • Family
10
Pleasant experience, Outstanding staff!
Pros:

We took our granddaughters on a mini-vacation and stayed at the BW Golden Spike. The facility was easy to find and on check-in we found it to be very clean and reasonably priced. There was a group in the room above us that was very noisy during the night but I can't fault hotel staff for other discourteous guests. Breakfast was ok and given the crowd staff did a good job getting everything done and keeping the food warm. The staff at checkout, Justin and Barbara did an outstanding job and were very courteous, professional and friendly. They are great ambassadors to your organization and deserve recognition for a job well-done. They went out of their way to insure things went smoothly and kept people happy on a very busy and demanding morning!

2026-07-18 • via Tripadvisor
A
Allen and Marilyn • couple • us
8
2026-07-18 • via Nuitee
L
Linda • family_with_children • us
9
Don’t count on using the pools.
Pros:

The staff, the room. All were fine

Cons:

Both pools were filled with children with big swim tubes. The pools were small and the adults were also in the swim rings and floating right over anyone in their way. Someone should monitor the pools during busy hours for violations of clearly posted signs.
I booked the room for the pool and we were only able to use it for 10 minutes.

2026-07-15 • via Nuitee
D
Danny • solo_traveller • us
8
Pros:

Spacious

2026-07-14 • via Nuitee
M
MaryEllen • solo_traveller • us
10
2026-07-14 • via Nuitee
C
Corinne • solo_traveller • us
10
Pros:

Great location and facilities.

2026-07-13 • via Nuitee
T
Tom • solo_traveller • us
8
2026-07-13 • via Nuitee
S
Smadar Eyal • solo_traveller • us
10
2026-07-12 • via Nuitee