Best Western Golden Spike Inn & Suites

Hotels
•
Best Western
8.4 (751 reviews)
601 East Main Street , Hill City , us
+1 605-574-2577

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Convenient location
Cons:
Dirty room
Plumbing issues
Elevator malfunction

Categories

Cleanliness
6.7
Room was dirty, with trash found around the bed and lack of proper cleaning.
Service
8.7
Staff were friendly and attentive, providing good service despite issues.
Location
9.2
Hotel's location was close to many attractions and convenient for walking.
Room Quality
7.2
Room was spacious but had plumbing issues affecting the bathroom.
Amenities
8.7
Breakfast had variety and quality; pool was appealing for children.
Value for Money
8.9
Generally good value for facilities and location, despite some negative aspects.
Food and Beverage
9.2
Breakfast was consistently praised for its quality and variety.
Overall Experience
8.6
Guests enjoyed their stay but noted significant issues that impacted experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:45

Property Description

Luxurious Amenities

Featuring both indoor and outdoor swimming pools, this Hill City, South Dakota hotel provides a relaxing and enjoyable stay for guests. The fitness center and on-site hot tub offer opportunities for both exercise and relaxation. Cable TV and air conditioning in every room ensure comfort and entertainment.

Convenient Location

Located just a short drive from Mount Rushmore and the Crazy Horse Memorial, Best Western Golden Spike Inn & Suites is the perfect base for exploring these iconic landmarks. Additionally, the hotel's proximity to Black Hills National Forest allows easy access to outdoor activities like hiking and camping.

Exceptional Services

Enjoy free WiFi access, a daily full breakfast, and complimentary parking during your stay at Golden Spike Best Western Inn & Suites. The property's dedication to providing convenience and comfort makes it an ideal choice for your next getaway.

Important information:

Group policy: When booking more than 5 rooms different group policies apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RAP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 751 reviews
Cleanliness: 6.7
Service: 8.7
Location: 9.2
Room Quality: 7.2
Amenities: 8.7
Value for Money: 8.9
Food and Beverage: 9.2
Overall Experience: 8.6
M
momofjjcts • Family
10
Great!!
Pros:

We enjoyed everything! We really loved our room (#150). It was spacious, clean & updated, we were so happy!!!!!

Also, really enjoyed the outdoor pool during the hot days and walking my little 6 lb poodle in your well kept dog area several times a day (real grass! Cement walking path, too). It is lovely!! The grounds are well kept! The grass was getting watered by your inground sprinkler system daily and everything was just kept up and so CLEAN!

The Golden Spike will now be the only hotel we stay in during our yearly summer family vacations with our adult children & grandkids. I have already told many family & friends how great The Golden Spike is and that they should try it next time they are in the hills.

I actually stayed that The Golden Spike when I was a kid, with my family, for the first several years it was opened, in the 1970s & spent most of my time in the outdoor pool. Not sure why it took me so long to decide to try it again after 45+ yrs, but we all loved it!! We have stayed at some good, and unfortunately, some bad (dirty, not updated) hotels & cabins in the hills over the years, but now we've found our forever hotel. 😊

Please continue to keep working hard in keeping up The GoldenSpike with new updates as needed and keeping it super clean. AND please don't ever get rid of your outdoor pool. We love & enjoyed it so much. They aren't many of them in the black hills. When it's time to update your outdoor pool we are hoping you will consider replacing it with one that's larger so there is more room for family fun & swimming laps, too.

We'll continue to spread the word on what a great hotel this is!!

We love Hill City & the majestic Black Hills of South Dakota! ❤️

2026-07-24 • via Tripadvisor
P
Pennie • couple • us
8
The staff was very friendly
Pros:

Convenient location

Cons:

It was great- no complaints

2026-07-23 • via Nuitee
D
Donna • extended_group • us
8
Excellent host of our group
Pros:

The breakfasts were amazing!!!

Cons:

Nothing.

2026-07-22 • via Nuitee
J
Jason • family_with_children • us
10
2026-07-21 • via Nuitee
H
H7149WKrichg • Family
10
Pleasant experience, Outstanding staff!
Pros:

We took our granddaughters on a mini-vacation and stayed at the BW Golden Spike. The facility was easy to find and on check-in we found it to be very clean and reasonably priced. There was a group in the room above us that was very noisy during the night but I can't fault hotel staff for other discourteous guests. Breakfast was ok and given the crowd staff did a good job getting everything done and keeping the food warm. The staff at checkout, Justin and Barbara did an outstanding job and were very courteous, professional and friendly. They are great ambassadors to your organization and deserve recognition for a job well-done. They went out of their way to insure things went smoothly and kept people happy on a very busy and demanding morning!

2026-07-18 • via Tripadvisor
A
Allen and Marilyn • couple • us
8
2026-07-18 • via Nuitee
L
Linda • family_with_children • us
9
Don’t count on using the pools.
Pros:

The staff, the room. All were fine

Cons:

Both pools were filled with children with big swim tubes. The pools were small and the adults were also in the swim rings and floating right over anyone in their way. Someone should monitor the pools during busy hours for violations of clearly posted signs.
I booked the room for the pool and we were only able to use it for 10 minutes.

2026-07-15 • via Nuitee
D
Danny • solo_traveller • us
8
Pros:

Spacious

2026-07-14 • via Nuitee
M
MaryEllen • solo_traveller • us
10
2026-07-14 • via Nuitee
C
Corinne • solo_traveller • us
10
Pros:

Great location and facilities.

2026-07-13 • via Nuitee
T
Tom • solo_traveller • us
8
2026-07-13 • via Nuitee
S
Smadar Eyal • solo_traveller • us
10
2026-07-12 • via Nuitee
S
Sondra • couple • us
10
2026-07-09 • via Nuitee
M
Michael • couple • us
7
Average but needs a bit of updating in rooms
Pros:

Beds & pillows comfy. Breakfast average.

Cons:

Bathrooms too small. A bit dated so pricing was too high

2026-07-06 • via Nuitee
2
240loriec • Couples
10
Quiet central location. Very pet friendly hotel. Friendly staff. Comfortable beds.
Pros:

We really enjoyed this hotel. The location to area attractions was perfect for us. (There are no fast food places in town so be aware of that haha)
Great pet area! Comfortable bed and the room size was nice. We were on the first floor by request and didn’t notice much overhead noise. Good breakfast with both hot and cold options that you wanted to eat. Nice seating area there too. We picked this place because of the pet reviews and were not disappointed!! 100% would stay again.

2026-07-05 • via Tripadvisor
R
Renata • couple • us
10
wonderful
Pros:

The Breakfast was great! the room was clean it was a wonderful visit and the location was great easy to found. I will differently be using this property in the future. Thank you.

Cons:

Can't think of anything at this time.

2026-07-05 • via Nuitee
R
Robbie • extended_group • us
10
2026-07-04 • via Nuitee
C
Charlie • extended_group • us
10
Location wise and cleanliness
Pros:

Cleanliness

2026-07-02 • via Nuitee
K
Kelli • family_with_children • us
9
It was a very nice option especially for staying multiple days
Pros:

Staff was great and very helpful. Pool area was nice and breakfast was well stocked.

Cons:

nothing

2026-07-02 • via Nuitee
T
Terry • family_with_children • us
9
Pros:

easy to reach - near many places we wanted to go

Cons:

wish they had a regular restaurant

2026-07-02 • via Nuitee