Admiral Hotel at Park Avenue

Hotels
6.9 (1664 reviews)
143 Sussex Gardens , London , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Helpful service
Cons:
Cleanliness issues
Limited breakfast options
Small room sizes

Categories

Cleanliness
5.86
Multiple reviews mentioned cleanliness issues including mold and poor upkeep.
Service
8.33
Most reviews mentioned friendly staff and helpful service despite some minor issues.
Location
9.37
Consistently praised for its proximity to Paddington station and local attractions.
Room Quality
6.32
Factors such as small size and some maintenance issues were highlighted.
Amenities
6.35
Basic amenities were available, but some guests noted poor breakfast choices.
Value for Money
6.31
Some reviews mentioned mixed feelings regarding the value for the price paid.
Food and Beverage
5.86
Breakfast options were seen as limited and not diverse.
Overall Experience
6.83
Overall experience was regarding a mix of positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:27

Property Description

Artistically Decorated Bedrooms
Step into a world of modern artwork and stylish decor in our refurbished rooms at the Admiral Hotel. Enjoy the comfort of satellite TVs, hairdryers, and city views from some balconies.

Delicious Dining Options
Savor traditional dishes and hearty English breakfasts at our open-plan restaurant and bar. For more culinary adventures, explore the plethora of excellent dining establishments nearby.

Prime Location
Ideally situated just 500 meters from Paddington Station, our Grade II Listed townhouse offers easy access to Hyde Park, iconic museums, and direct trains to Heathrow Airport. Book your stay at the Admiral Hotel for a memorable experience!

Important information:

Please note, rooms are accessible via stairs only. Therefore it may not be suitable for guests with reduced mobility.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

6.9
Based on 1664 reviews
Cleanliness: 5.86
Service: 8.33
Location: 9.37
Room Quality: 6.32
Amenities: 6.35
Value for Money: 6.31
Food and Beverage: 5.86
Overall Experience: 6.83
P
Priscila solo_traveller br
10
2026-08-22 via Nuitee
L
Louise solo_traveller gb
3
Disappointing stay
Pros:

The location. Even though we didn't stay in the hotel building that I actually booked and paid for.

Cons:

We were booked into the Admiral hotel, which is what I paid for, with a proper safe bathroom.but instead ended up at another building further down the row . Room 209 The bed base was dirty around the sides. The mattress was too firm. Woke up with backache. Had no TV remote in the room and had to go downstairs to report it. There was only one drinking glass in the double room. Dirty marks on walls. Chair close to the bottom of the bed and kept stubbing my foot on it. One pillow case had been put on inside out. The bathroom was horrendously dangerous, far too small and shower was far too small for both myself and my husband to shower in. Left foot kept slipping down into the shower whenever we got off of the toilet. Which is dangerous, especially as I have balance issues. And we found it worse at night time , especially with the stepping up and down in and out of the bathroom ( which was the same as a caravan bathroom. Nowhere to put toiletries. Room 211 was just as bad as the bathroom also looked and felt like a caravan bathroom and was also dangerous especially with having a two year old child. The room was extremely hot and couldn't use the fan as it didn't seem to work and it was covered in thick dust. Booked breakfast for 8.30 am for family staying in both of these rooms and still had to stand waiting around in reception for quite a while, along with other families. Breakfast was not a full English breakfast and the beans were cold and my bacon was freezing. I didn't get hash brown on mine , but the other four people in our group did. Continental breakfast wasn't a continental breakfast either, there were three different cereals, toast and a small plate of sliced cheese. No pastries no yoghurt no fruit . The breakfast room is tiny compared to how many people there were staying there. People having to carry hot drinks over people's heads including my two year old granddaughter.

2026-08-20 via Nuitee
K
Katrin solo_traveller de
7
Pros:

It is close to Paddington station, so very well located.
Very supportive person at reception, helping when I had trouble with my travel plans.

Cons:

Very hot, no air conditioning, window can’t be opened widely in the 4th floor and stairs very steep.

2026-08-20 via Nuitee
P
Paolo solo_traveller de
5
2026-08-19 via Nuitee
S
Simone solo_traveller it
9
Pros:

Posizione, staff

Cons:

Wi-Fi lento e molte volte assente, l’unica pecca della mia camera era il bagno, il water era messo in una posizione molto scomoda

2026-08-19 via Nuitee
I
Il salotto del family_with_children it
7
Posione Ottima e staff gentile
Pros:

Lo staff è veramente gentile soprattutto il manager. Si può entrare da subito nel mood londinese grazie alla loro colazione inglese

Cons:

La mancanza dell'aria condizianata e dell'ascensore

2026-08-19 via Nuitee
M
Martin couple de
7
Es ging
Pros:

Die Nähe zum Bahnhof

Cons:

Die Ausstattung und Große

2026-08-18 via Nuitee
ΧΡΗΣΤΟΣ family_with_children gr
7
Μέτρια καλύτερα δεν ξανά εμενα
Pros:

Τέλεια τοποθεσία, εξαιρετικο το προσωπικό πρόθυμος να βοηθήσει οπότε χρειαστείτε

Cons:

Μικρά δωμάτια που διαφέρουν από τις φωτογραφίες
Δεν έχει κλιματισμό και είχε πάρα πολύ ζέστη σε σημείο να μην μπορούμε να κοιμηθουμε
Το παιδικό κρεβάτι δεν έχει στρώμα
Δεν εχει ασανσέρ

2026-08-16 via Nuitee
A
Angie solo_traveller us
2
Dirty and Broken
Pros:

Staff was friendly, convenient location.

Cons:

I stayed in Room 21, which was located in the basement. Unfortunately, the room had a number of serious cleanliness, maintenance, and safety issues.

The room and bathroom windows were accessible from an exterior staircase, yet there was no gate to prevent someone from accessing the windows, and there were no bars or other security measures. The room was also extremely hot and had poor airflow, even with the windows open. A fan was provided, but it had visible debris throughout the ventilation slots, as though it had not been cleaned in several seasons. There was also visible debris in the bathroom fan vents.

Nearly everything in the room appeared to need updating or better maintenance. There were numerous stains on the carpet, refrigerator, and headboard. I pulled the bed away from the headboard and wall because I was concerned about bedbugs, and found that the carpet and floorboards behind the bed had clearly not been vacuumed or cleaned in a very long time.

The bathroom had mold in the corners of the shower, a cracked shower drain, and a fraying fabric shower curtain. The toilet also had a maintenance issue: every time I flushed, the flush button popped out and had to be put back into place.

There is absolutely nothing wrong with a hotel being small or dated, as long as it is clean, safe, and properly maintained. Unfortunately, this room felt as though the hotel was relying on its location in a world-famous city to attract guests without putting the necessary effort into making their stay comfortable or maintaining the property to an acceptable standard.

Overall, I was very disappointed with the condition of the room and would not stay here again.

2026-08-16 via Nuitee
C
Claudio solo_traveller it
3
Pros:

Posizione buona.

Cons:

Colazione scarsa con sala decisamente piccola. La camera era piccola con livello di pulizia al di sotto della sufficienza.

2026-08-14 via Nuitee
S
Sébastien solo_traveller fr
8
Pros:

La localisation, la gentillesse du personnel

Cons:

La salle de bain était très petite.

2026-08-14 via Nuitee
M
Marko solo_traveller hr
10
2026-08-13 via Nuitee
S
Saulo family_with_children pt
8
Muito bom!
Pros:

A simpatia dos funcionários e a localização excelente.

Cons:

Não ter ar condicionado no verão. MUITO quente. Disponibilizaram ventoinhas, mas não era suficiente. E o tamanho do quarto, muito pequenino.

2026-08-10 via Nuitee
S
Silvia family_with_children es
8
Bien ubicado
Pros:

La ubicación

Cons:

El baño era muy pequeño

2026-08-10 via Nuitee
E
elena extended_group it
5
2026-08-10 via Nuitee
R
Rita family_with_children pt
7
2026-08-07 via Nuitee
L
lea solo_traveller fr
10
Une chambre calme et fonctionnelle
Pros:

Le calme pour se reposer.

2026-08-07 via Nuitee
E
Etienne Badot solo_traveller be
8
Pros:

L'amabilité du personnel et la propreté de la chambre

Cons:

Le breakfast full english était juste bon sans plus

2026-08-04 via Nuitee
R
Rui solo_traveller pt
6
Pros:

The location is great and the staff is very nice. A value for money option.

Cons:

The room was very small. We were 3 and barely had room for 3 trolleys and bagpacks. Overall the furniture and interiors are in need of an update. Breakfast was just ok. Full english breakfast is available. If you are travelling in hot weather be aware that the rooms become very hot since there is no AC. A large fan is provided.

2026-08-03 via Nuitee
M
Maria manzanares extended_group fr
8
Bel établissement et bel accueil
Pros:

Accueil très agréable et très professionnel
Merci

Cons:

Ras

2026-08-03 via Nuitee