Admiral Hotel at Park Avenue

Hotels
6.9 (1626 reviews)
143 Sussex Gardens , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Helpful service
Cons:
Cleanliness issues
Limited breakfast options
Small room sizes

Categories

Cleanliness
5.86
Multiple reviews mentioned cleanliness issues including mold and poor upkeep.
Service
8.33
Most reviews mentioned friendly staff and helpful service despite some minor issues.
Location
9.37
Consistently praised for its proximity to Paddington station and local attractions.
Room Quality
6.32
Factors such as small size and some maintenance issues were highlighted.
Amenities
6.35
Basic amenities were available, but some guests noted poor breakfast choices.
Value for Money
6.31
Some reviews mentioned mixed feelings regarding the value for the price paid.
Food and Beverage
5.86
Breakfast options were seen as limited and not diverse.
Overall Experience
6.83
Overall experience was regarding a mix of positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:27

Property Description

Artistically Decorated Bedrooms
Step into a world of modern artwork and stylish decor in our refurbished rooms at the Admiral Hotel. Enjoy the comfort of satellite TVs, hairdryers, and city views from some balconies.

Delicious Dining Options
Savor traditional dishes and hearty English breakfasts at our open-plan restaurant and bar. For more culinary adventures, explore the plethora of excellent dining establishments nearby.

Prime Location
Ideally situated just 500 meters from Paddington Station, our Grade II Listed townhouse offers easy access to Hyde Park, iconic museums, and direct trains to Heathrow Airport. Book your stay at the Admiral Hotel for a memorable experience!

Important information:

Please note, rooms are accessible via stairs only. Therefore it may not be suitable for guests with reduced mobility.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 15 per day.

Location

Guest Reviews

6.9
Based on 1626 reviews
Cleanliness: 5.86
Service: 8.33
Location: 9.37
Room Quality: 6.32
Amenities: 6.35
Value for Money: 6.31
Food and Beverage: 5.86
Overall Experience: 6.83
C
Claudia couple de
8
2026-07-04 via Nuitee
N
Nicola couple au
5
2026-07-03 via Nuitee
P
Perrine solo_traveller be
6
Pros:

Nice location, we had a balcony during a heart wave so very pleasant!

Cons:

The bathroom was not super clean, the trashcan was not empty when we arrived.

2026-07-01 via Nuitee
S
Sandra family_with_children lt
9
2026-06-30 via Nuitee
W
Will solo_traveller gb
7
2026-06-30 via Nuitee
S
Samantha solo_traveller gb
10
Hidden gem
Pros:

Reception were so kind and informative. The room was very clean and exceptionally comfortable, so close to Hyde park and all amenities. Breakfast was lovely

2026-06-29 via Nuitee
A
Aurélie family_with_children fr
8
Une très bonne adresse proche de Paddington
Pros:

Nous avons finalement séjourné dans l'hôtel voisin (mêmes gérants de ce que nous avons compris), car ils avaient des chambres plus fraîches en cette période de canicule. Cette proposition nous a été faite lors du check-in. Nous avons été satisfaits de notre séjour, accueil très bon, chambre confortable, et petit-déjeuner anglais inclus très apprécié.

Cons:

Insonorisation avec la chambre du dessus et le couloir

2026-06-27 via Nuitee
A
Abi solo_traveller gb
1
Shocking
Pros:

The staff went above and beyond to try and make our stay comfortable and I really felt for the fully suited in 30+ degree weather

Cons:

The rooms we had was for a family so one double bed and to single and we also had 2 one year old and the room was tiny it was so hot that no one could really sleep they did bring us a fan which if we didn't have we would have gone home
When we went for breakfast there wasn't even a fan in there it was stifling and they couldn't cater for two kids because they had no high chairs which meant we had to sit with the kids on our laps and try and eat so you can imagine to hot babies on your lap trying to get everything in front of you we walked out and found a cafe in the end which had air conditioning and high chairs the fire alarm kept going off over the breakfast period and the sink in our bathroom would not drain so we could barely use it
It was shocking
The staff was amazing and tried there best and it wasn't there fault at all just poorly advertised and would not say they can cater for family's with babies

the weather didn't help again maybe they should invest in some better fan or air conditioning

2026-06-26 via Nuitee
F
FEDERICA family_with_children it
7
Pros:

Ottima posizione a pochissimi minuti dalla fermata dei bus e dalla stazione della metropolitana di Paddington, personale cortese e sempre presente in reception, la "signora delle colazioni" deliziosa, frigo in camera molto utile, camere pulite e letti comodi, cambio degli asciugamani senza sprechi ma effettuati al bisogno, non c'è una stanza per il deposito bagagli ma ci hanno tenuto le valigie in reception il giorno della partenza, colazione ridotta e molto semplice ma con la possibilità di ordinare pietanze come pomodori, uova, bacon e salsiccia

Cons:

La struttura non ha l'ascensore e nemmeno l'aria condizionata, l'ampiezza della camera è ridotta ai minimi termini con zero spazio per muoversi e molto poco per passare tra il letto ed il muro, inoltre la camera sembrava in pendenza, per le motivazioni esposte il prezzo pagato risulta leggermente alto in base al rapporto qualità-prezzo

2026-06-26 via Nuitee
A
Ana Konjetić solo_traveller hr
5
Pros:

Very friendly staff, especially the breakfast lady. They also store your luggage before/after your stay. Great location.

Cons:

They are not prepared for hot weather. It was extremely hot in the rooms and throughout the hotel with no a/c. They have a very steep and narrow staircase, and staying on the third floor was a nightmare. Both room and the bathroom were tiny. Poor breakfast options.

2026-06-25 via Nuitee
N
Noémie extended_group fr
10
2026-06-24 via Nuitee
S
Sarah solo_traveller de
3
Personal freundlich, der Rest schrecklich
Pros:

Die Lage war super, das Personal war freundlich!

Cons:

Das Zimmer war unfassbar klein, kaum Platz um sich zu bewegen. (Keine Möglichkeit zu sitzen, keine Ablage für die Koffer, im Bad kaum Platz)
Während unseres Aufenthalts war es sehr heiß, daran kann man nichts ändern. Allerdings gab es kaum Möglichkeit das Zimmer runter zu kühlen... der vorhandene Ventilator hat kaum etwas gebracht...
Das Frühstück lässt sehr zu wünschen übrig...
Es gibt Müsli, das wahrscheinlich schon lange in den Behältern liegt, Brot und Marmeladen.... die kleinverpackten Butterpäckchen wurden von Tag zu Tag flüssiger, der Käse bekam eine "Schwitzschicht". (Nichts war gekühlt, Hygiene?)
Die Spiegeleier trieften vor Fett...
Kaffee war ungenießbar...

Teppichboden im ganzen Haus hygienisch zweifelhaft...
Fernseher hat nicht funktioniert
Kühlschrank hat überhitzt
Nachttischlicht hat nicht ohne Deckenlicht funktioniert. Aufladen der Handys hat nicht gut funktioniert.

Natürlich ist es nicht besonders teuer (da darf man nicht zu viel erwarten), aber wir waren dennoch schockiert... absolut keine Empfehlung...

2026-06-24 via Nuitee
D
Daniela extended_group il
8
Pros:

Great service from receptionist hotel Admiral Sussex Garden London, Anil & Kevin!
My two friends and I arrived late and got a 3rd-floor room. Because of our age and health conditions, the next morning we asked for a lower floor.
The receptionist, Anil, was incredibly kind and polite and switched our room. He even went out of his way to find us a fan in the new room! During the day, Kevin gave us plenty of useful information.
Twelve points for Anil and Kevin. Management is lucky to have them—we hope they recognize their great value!
Regards,
Vesna, Daniela, and Tanya

2026-06-24 via Nuitee
J
Joan couple gb
5
Pros:

Location good. Staff friendly.

Cons:

Very small room and bathroom. Room was in the 4th floor with a winding staircase.
Room was very hot.
Breakfast was very poor- overcooked eggs and salty bacon,

2026-06-22 via Nuitee
A
Alfred couple de
10
2026-06-20 via Nuitee
A
Angela solo_traveller de
5
2026-06-19 via Nuitee
K
Karin family_with_children sk
5
Pros:

The staff were very friendly, and the location of the hotel was also excellent. For the price, it was pleasant accommodation.

Cons:

The bathroom faucets were very dirty, as if nobody had ever cleaned them. The sink drain was also clogged, and we had a broken chair in the room as well.

2026-06-17 via Nuitee
T
Tjeerd couple nl
8
uitstekend
Pros:

Hele vriendelijk mensen. Een zeer goed ontbijt. Prima keer

Cons:

geen negatieve dingen

2026-06-17 via Nuitee
B
Bialoňová solo_traveller sk
10
Pros:

Veľmi milí, ústretoví a nápomocní celý personál.
Izba bola čistá. Pomer cena kvalita bola perfektná.
Na recepcií nás pri príchode prekvapili welcome drinkom podľa výberu a večer po príchode na hotel nás čakali donuty. Personál ochotne poradil v čomkoľvek sme potrebovali a upratanie izby aj počas iba dvoch dní pobytu milo prekvapil. Lokalita bola tiež výborná. Pár minút peši k Paddington station. Čiže kúsok na metro, vlak aj autobus na letisko. Taktiež Pár minút od Hyde Park, čo bolo na večernú prechádzku ako stvorené.

Cons:

Na tomto ubytovaní som nenašla žiadne negatíva

2026-06-16 via Nuitee
N
Natacha solo_traveller fr
9
Pros:

Très bon accueil, emplacement stratégique pour les transports tout en étant au calme, propre, petit déjeuner copieux, prêt du lit parapluie sans problème, chaise haute dispo pour les petits dej

2026-06-15 via Nuitee