Al Masa Hotel Nasr City

Hotels
8.2 (2916 reviews)
Abdel Aziz El Shennawy Street , Cairo , eg

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Very friendly and attentive staff (multiple mentions)
Excellent breakfast buffet and strong food quality
Wide variety of restaurants, cafes and scenic landscaped setting
Clean and comfortable property overall
Good amenities (pools, entertainment options, new building rooms)
Cons:
Not perceived as good value for money
Room assignment and room-quality issues (wrong bed, no bathtub, old building)
Mattresses and pillows need improvement
Privacy issues with closely set balconies
Some access/transport friction within large compound (golf buggy/gates) and occasional uncooperative staff

Categories

Cleanliness
8.8
Multiple guests explicitly praised cleanliness (e.g., “clean”), and the hotel is described as comfortable and well kept.
Service
9.2
Staff are repeatedly described as friendly, accommodating and attentive (special mention of reception staff). A few comments note some uncooperative staff, but overall service sentiment is very positive.
Location
8.6
Guests praise the large landscaped setting, variety of restaurants and scenic views; some frustration noted about compound layout, multiple gates and reliance on golf buggies affecting accessibility.
Room Quality
6.6
Several specific room issues reported: wrong bed allocation, promised bathtub missing, old building condition, noisy AC, mattresses/pillows needing improvement and balconies too close (privacy concerns).
Amenities
8.9
Wide range of amenities mentioned (many restaurants, cafes, cinema, pools); generally considered strong, though a few note the pool size is small.
Value for Money
6
Explicitly called out as not value for money in the headline and several comments—guests expected higher standard for the price paid.
Food and Beverage
9
Breakfast buffet and food receive high praise (“great”, “amazing”); room service quality was good but sometimes slow.
Overall Experience
8.5
Overall impressions are largely positive (guests call it wonderful and five-star worthy) but tempered by room-related issues and value concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 06:41

Property Description

Luxurious Accommodations
Al Masa Hotel Nasr City offers elegant rooms with balconies, providing views of the terrace, garden, or pool. Each room features air conditioning, a flat-screen TV, and a minibar for ultimate comfort.

Dining Experience
Indulge in a variety of culinary delights at the hotel's 5 restaurants and bars, serving gourmet cuisine and fish specialties. Start your day with a delicious continental breakfast and explore the diverse menu options throughout your stay.

Leisure and Entertainment
Unwind at the terrace with a swimming pool, or pamper yourself with a relaxing massage. For entertainment, guests can enjoy billiards and bowling, or simply relax in the hotel's library. With easy access to Cairo's attractions, including the Egyptian Museum, your stay at Al Masa Hotel Nasr City promises both luxury and convenience.

Important information:

Outside food and beverages are not allowed in the hotel. Arabs and Egyptian's nationalities must hold their marriage's certificates to be able to check in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: CAI

Location

Guest Reviews

8.2
Based on 2916 reviews
Cleanliness: 8.8
Service: 9.2
Location: 8.6
Room Quality: 6.6
Amenities: 8.9
Value for Money: 6
Food and Beverage: 9
Overall Experience: 8.5
S
Sarah • solo_traveller • au
6
Ok but definitely not value for money
Pros:

Staff were very friendly and accommodating with a quality of service you would expect in a place such as this. Room service menu and quality of food was really good, but it took a very long time to come. Breakfast buffet was great.

Cons:

The hotel is set in its own big compound with many gates and entrances, which made it difficult to come and go. There are several restaurants available, but the staff told me that you can only access some of them by golf buggy, which seemed quite complicated to me, especially after a very long journey. For the rooms, I had specifically requested a double or king bed with a view of the pool, and the website also said there would be a bathtub. When I arrived I was given a single bed, no bathtub, and a view of the garden. There are balconies, but they are set extremely close together so that you have no privacy. Overall the place was fine and decent, but for the price I paid, I definitely expected better.

2026-08-08 • via Nuitee
A
Alkandari • couple • kw
9
اقامه رائعه ومكان مميز في جميع اوقات السنه
Pros:

منطقه الشاليهات جميله ومريحه والموظفين في أهبة الاستعداد لتقديم الخدمات وشكر خاص للاستاذ محمود عامر موظف الرسبشن على سرعه اتمام اجراءات الحجز كان في قمه الذوق والاخلاق العاليه والجديه والاخلاص بالعمل تعاملنا معاه اكثر من مره

2026-08-07 • via Nuitee
A
Aymane • extended_group • de
10
2026-08-07 • via Nuitee
S
Saleh • solo_traveller • tr
8
2026-08-06 • via Nuitee
O
OSAID • solo_traveller • ae
10
Pros:

Stuff

2026-08-06 • via Nuitee
A
Ahmad • solo_traveller • it
10
2026-08-05 • via Nuitee
A
Ahmed • couple • sa
8
Accepted
Pros:

Good location and clean

Cons:

Some staff are not cooperative

2026-08-04 • via Nuitee
خلف • solo_traveller • ae
8
2026-08-04 • via Nuitee
M
Mohamed • couple • fr
9
2026-08-03 • via Nuitee
A
Abdullah • family_with_children • sa
3
لطيفة بس ماتتعاد
Pros:

الموقع

Cons:

سكنت في مكان غير المتفق

2026-08-03 • via Nuitee
J
Jaber • solo_traveller • eg
10
2026-07-25 • via Nuitee
J
Jaber • solo_traveller • eg
10
2026-07-25 • via Nuitee
A
ADEEB • solo_traveller • sa
8
Pros:

كامل ممتاز منتجع متكامل

Cons:

الموظفون في استقبال ماسة 1

2026-07-25 • via Nuitee
B
BASIM • couple • sa
5
الفندق جميل ومرافقة حلوة لكن ضروري بنعمله تجديد بالذات في المبنى القديم
Pros:

موقعه والمبنى الجديد حلو

Cons:

أنا كنت حاجز في المبنى الجديد ودافع قيمة الغرفة لكن للأسف سكنوني في المبنى القديم وعملي ترقيه للغرفة لكن برضو في المبنى القديم ، ومو راضي يسكني في المبنى الجديد يقول الحجوزات فل

2026-07-25 • via Nuitee
A
ADEEB • solo_traveller • sa
8
Pros:

المكان جميع وهادي ويستحق التجربة

Cons:

فيه بعض من عينات الرسبشن

2026-07-25 • via Nuitee
E
Emir • solo_traveller • tr
10
Cons:

They need to improve their mattresses and pillows, it’ doesn’t match the quality of the place, the place is perfect but this is something where they are lacking.

2026-07-23 • via Nuitee
Y
Yehia • couple • eg
8
المتابعة الدائمة علي تجهيز الغرف للأشياء الذي يحتاجها النزيل للاستخدام الشخصي
Pros:

الفندق بالكامل مريح جو هادي مميز

Cons:

التجهيزات الخاصة بالاستخدامات الشخصية كانت غير متوفرة كما يجب

2026-07-23 • via Nuitee
A
Asmaa • couple • sa
9
جميلة وممكن تكرارها
Pros:

جميل الفطور لكن الاصناف محدودة

2026-07-23 • via Nuitee
G
Ghada • couple • qa
10
2026-07-21 • via Nuitee
G
Ghada • solo_traveller • qa
10
2026-07-21 • via Nuitee