Suites Contempo

Hotels
8.4 (1025 reviews)
Melchor Ocampo 455 Polanco , Mexico City , mx

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Outdated rooms

Categories

Cleanliness
7.05
Multiple mentions of dirty linens and strong chemical odors contributed to a low cleanliness sentiment.
Service
9.99
Staff was frequently noted as friendly and attentive.
Location
9.56
Convenient location near attractions, positively mentioned in several reviews.
Room Quality
7.51
Issues with room condition including old furniture and noise.
Amenities
8.54
Basic amenities provided, but several mentions of areas needing improvement.
Value for Money
7.5
Noted discrepancy between price paid and quality experienced.
Food and Beverage
8.55
Breakfast was mentioned positively but was limited in options and quality.
Overall Experience
8.52
General dissatisfaction with the experience based on multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:30

Property Description

Luxurious Design Hotel in Mexico City's Reforma District

Artistic Floors and Exclusive Amenities
Experience the unique charm of Suites Contempo, where each floor is dedicated to a different international artist. Enjoy the convenience of a flat-screen TV, kitchenette, and separate living room in every suite. Unwind in our fully equipped gym, utilize the business center, and benefit from our top-notch concierge services.

Prime Location for Exploring
Immerse yourself in the culture of Mexico City with the National Museum of Anthropology just minutes away. For shopping and entertainment, the Santa Fe Commercial Center is within easy reach.

Book your stay at Suites Contempo now for an unforgettable experience in Mexico City!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is needed) and costs MXN 174 per day.

Location

Guest Reviews

8.4
Based on 1025 reviews
Cleanliness: 7.05
Service: 9.99
Location: 9.56
Room Quality: 7.51
Amenities: 8.54
Value for Money: 7.5
Food and Beverage: 8.55
Overall Experience: 8.52
Z
Zoe • solo_traveller • mx
9
2026-06-05 • via Nuitee
L
LuWIT • solo_traveller • ca
10
2026-06-03 • via Nuitee
L
LuWIT • solo_traveller • ca
10
Pros:

Great location, room was very spacious. AC worked well.

Cons:

The street can be a bit noisy at night but you can quiet the notice with the AC

2026-06-03 • via Nuitee
C
Cindi • couple • us
10
Excellent location, super clean and friendly staff.
Pros:

Excellent friendly customer service by all staff members. Extremely clean in every area. Great location with easy walkable distances to many events and must-see areas.

Cons:

Some street noise from the rooms in front of the property. Not unbearable.

2026-05-28 • via Nuitee
X
Xzayvion • extended_group • us
8
Good for enjoying the park and museums, location is noisy due to nearby highway.
Pros:

Location and cleanliness

Cons:

Minimal information on roof top bar, once we discovered it was wonderful thanks to Ruben! Good food and nice atmosphere.

2026-05-28 • via Nuitee
I
Ismael • solo_traveller • mx
10
Pros:

Todo estaba bien

Cons:

.

2026-05-26 • via Nuitee
F
Farías • couple • cl
8
En general es un buen lugar para quedar por trabajo, buen precio, buena ubicación, personal amable.
Pros:

La ubicación, el personal muy amable, sobre todo de la recepción y del restautrant, no alcanzaba a tomar desayuno por el horario de mis actividades, sin embargo todos los días pude retirar mi desayuno la noche anterior, gracias por eso y por la flexibilidad.

Cons:

Se puede mejorar la luminaria de la habitación, muy tenue y oscura y el colchon demasiado duro.

2026-05-25 • via Nuitee
S
Salazar • solo_traveller • mx
10
Pros:

La habitación, el trato del personal

Cons:

El clima solo te da directo en la cabeza, no se puede mover esa funcion

2026-05-24 • via Nuitee
H
Humberto • solo_traveller • cl
8
Pros:

La atención del personal del restaurante, y el desayuno

Cons:

La poca luz en habitaciones. Necesitan una actualización

2026-05-24 • via Nuitee
C
Carolina • couple • mx
8
2026-05-19 • via Nuitee
S
SERGIO • solo_traveller • es
6
No voy a repetir!!
Pros:

La ubicación y quizá el parking (de pago)

Cons:

No tiene la calificación que indica, es muy inferior, le sobran 2 estrellas
Está deteriorado, baño muy incómodo y pequeño

2026-05-18 • via Nuitee
P
Paco Rochin • solo_traveller • mx
1
Nada recomendado. Cancelan reservaciones ya pagadas.
Pros:

Nada.

Cons:

Me cancelaron mi estancia pagada por adelantado.

2026-05-13 • via Nuitee
A
adraiana • solo_traveller • cl
4
Alta Calificación del Hotel en booking, no corresponde a la realidad.
Pros:

Nada

Cons:

Las piezas no tienen ventilación.
Baño muy chico.
Mala la iluminación de los espacios.
El gimnasio muy deficiente.
Desayuno regular
Decoración anticuada.
Calle muy ruidosa donde esta ubicado el hotel.

2026-05-12 • via Nuitee
D
Dandrade92 • solo_traveller • br
9
2026-05-11 • via Nuitee
I
Isabel • couple • mx
9
Muy bien localizado Muy buena atención.
Pros:

Localización y precio. Muy buen servicio.

Cons:

Distribución de las áreas comunes del hotel.

2026-05-11 • via Nuitee
D
Dandrade92 • solo_traveller • br
9
2026-05-11 • via Nuitee
O
Ovando • solo_traveller • mx
8
Pros:

La ubicación

Cons:

Toallas un poco viejas ,desgastadas
Las camas no son tan cómodas
Me recibieron con las sábanas sucias ,pero el personal de limpieza muy bien
Sólo ponen 2 almohadas por habitación
El extractor del baño no sirve
La tv no encendia
Se sentía calor ,el aire no enfría lo suficiente

2026-05-06 • via Nuitee
O
Olivia • family_with_children • mx
10
Pros:

Me encantó la Suite Ejecutiva
Todo muy limpio

Cons:

Todo bien

2026-05-03 • via Nuitee
S
Selene • couple • us
6
Ok
Pros:

Location

Cons:

Old, beds are to hard, hair and dirty bathroom

2026-05-03 • via Nuitee
M
Moses • family_with_children • za
10
Pros:

Literally everything was,exceptional

Cons:

Every thing

2026-04-29 • via Nuitee