Comfort Hotel Flames Whangarei

Hotels
Comfort
8.3 (839 reviews)
8 Waverley Street , Whangarei , nz

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean and tidy
Friendly staff
Good food
Cons:
Noisy upstairs neighbors
Hard mattress
Parking issues

Categories

Cleanliness
8.48
Heavily mentioned as clean and tidy in reviews.
Service
8.65
Staff noted as very friendly and accommodating.
Location
8.19
Good location but some found it farther from restaurants.
Room Quality
8.14
Rooms were described as clean and comfortable.
Amenities
7.97
Amenities described as good but some missing in-room facilities.
Value for Money
8.23
Good value but some felt it was outdated.
Food and Beverage
8.48
Food quality positively highlighted with good breakfast.
Overall Experience
8.25
General sentiment was positive with a few minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:43

Property Description

Luxurious Accommodation with Stunning Views

Swimming Pool and Tropical Gardens
Indulge in relaxation at Comfort Hotel Flames Whangarei with our inviting swimming pool and lush tropical gardens, perfect for unwinding after a day of exploring.

Convenient Shuttle Service and Free WiFi
Enjoy seamless travel with our complimentary shuttle service to and from Whangarei Airport. Stay connected with free WiFi throughout the property, ensuring you never miss a beat during your stay.

Delicious Dining Experience
Savor delectable European dishes at our on-site restaurant, offering an a la carte menu for breakfast and dinner daily. Treat yourself to a culinary experience while enjoying the picturesque harbour views from most of our rooms.

Book your stay now at Comfort Hotel Flames Whangarei for a memorable and relaxing getaway.

Important information:

If you expect to arrive outside reception opening hours, please inform Flames International Hotel in advance, using the contact details found on the booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WRE

Location

Guest Reviews

8.3
Based on 839 reviews
Cleanliness: 8.48
Service: 8.65
Location: 8.19
Room Quality: 8.14
Amenities: 7.97
Value for Money: 8.23
Food and Beverage: 8.48
Overall Experience: 8.25
M
Michael couple nz
10
Absolutely fabulous management and staff
Pros:

The property was really clean and comfortable. We stay in quite a few hotels and although this property is an older one it has been upgraded to an excellent standard.

Cons:

Nothing to dislike

2026-08-11 via Nuitee
S
Syrus Rea couple nz
8
Pros:

Great vintage hotel, loved the view from the room and the fact there was a bath.

2026-08-07 via Nuitee
L
Leanne solo_traveller au
8
Comfortable and clean.
Pros:

We were upgraded to a bigger room with a kitchen, as the restaurant was closed and that was the reason that we had booked this accommodation. We had nowhere to prepare food in the room that we had booked, so Raywyn moved us to a room with full cooking facilities, where we could prepare our own food.

Cons:

The walk-in shower had a problem with water splashing everywhere all over the floor outside of the shower cubicle.

2026-08-06 via Nuitee
R
Robert solo_traveller nz
7
Pros:

Loved the views and loved the restaurant

2026-08-04 via Nuitee
W
Whatu solo_traveller nz
3
Okay
Pros:

Clean rooms. And very close together

Cons:

Spa pool wasn't working at all which was the main reason we booked here, as our kids and ourselves really wanted to have a nice relaxing night away and have a dip in a spa. Also wasn't happy that we were asked to pay to swim if it was working. Should be included in price of rooms etc.

2026-07-25 via Nuitee
K
Kim couple nz
8
2026-07-23 via Nuitee
S
Sharleen couple au
9
2026-07-22 via Nuitee
N
Neels Botha solo_traveller nz
10
2026-07-22 via Nuitee
V
Vanessa solo_traveller nz
7
Nice comfortable stay with good view
Pros:

Clean, good parking, polite staff, room service

Cons:

I could hear people in rooms next door.

2026-07-10 via Nuitee
W
Wikitoria solo_traveller nz
10
I'll b back
Pros:

Loved the staff nothing was a problem and even upgraded my room

2026-07-06 via Nuitee
O
OConnor solo_traveller nz
1
Overpriced by $100 a night
Pros:

Nothing

Cons:

The rudeness on entering the hotel of the manager employing I wasn't welcome for some unknown reason- I'd been there before for work. No access to the spa which has been 'broken 'since covid-19 a disgrace.old furniture in rooms.

2026-07-06 via Nuitee
S
Sharyn family_with_children au
10
Lovely staff and clean facility
Pros:

Friendly staff Clean room and option to dine in or room service. Close to town and walking distance to park land and local shops

2026-07-05 via Nuitee
M
Morrison solo_traveller nz
10
Pros:

Nice room

2026-07-03 via Nuitee
V
Vanessa solo_traveller nz
10
Pros:

Lovely stay, clean facilities, friendly staff, spacious room and amazing cooked breakfast at the café.
5 stars.

Cons:

N/A

2026-07-01 via Nuitee
H
Holly couple nz
10
Pros:

Clean tidy and friendly staff

Cons:

Nothing

2026-06-29 via Nuitee
R
Randolpho couple nz
10
Great place to stay in Whangārei
Pros:

Spotless clean, super comfy bed and very friendly staff

2026-06-27 via Nuitee
S
Sandra solo_traveller au
9
Pros:

Dining room staff were amazing and food was awesome - room was very clean. Loved the bath
Great location

Cons:

Small washing machine and dryer

2026-06-27 via Nuitee
A
Adam solo_traveller nz
10
2026-06-27 via Nuitee
S
Sarah couple nz
8
2026-06-24 via Nuitee
N
Nadia solo_traveller nz
10
2026-06-22 via Nuitee