Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleanliness issues
Poor breakfast quality
Spa facilities temperature issues

Categories

Cleanliness
6.98
Issues identified with hygiene and cleanliness in several reviews.
Service
8.95
General positive sentiment about staff friendliness and responsiveness.
Location
8.99
Multiple mentions of favorable location and accessibility.
Room Quality
7.94
Positive remarks on room cleanliness and spaciousness, with minor complaints.
Amenities
7.47
Some amenities were satisfactory, but specific issues with spa facilities were reported.
Value for Money
7.93
General impression of good value, with some concerns regarding food quality.
Food and Beverage
6.98
Mixed reviews on food quality, particularly breakfast.
Overall Experience
7.95
Overall positive despite some significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:39

Property Description

Luxurious Spa Facilities
The Spa Hotel Terme offers a range of top-notch amenities including a hot tub, sauna, gym, and massage parlour. Relax and rejuvenate in style during your stay.

Indoor Swimming Pools
With 2 indoor swimming pools to choose from, guests can take a refreshing dip or swim some laps regardless of the weather outside. Perfect for unwinding after a long day of travel or exploration.

Scenic Surroundings and Activities
Located in the beautiful Ilidža suburb, the hotel offers easy access to outdoor activities like skiing, hiking, and picnics at Vrelo Bosne National Park. Immerse yourself in nature just a stone's throw away from the bustling city center.

Book now to experience luxury, relaxation, and adventure at Spa Hotel Terme.

Important information:

Please inform the Spa Hotel Terme in advance if you are arriving by plane, at Sarajevo Airport, and you need a transfer service.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJJ

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 1310 reviews
Cleanliness: 6.98
Service: 8.95
Location: 8.99
Room Quality: 7.94
Amenities: 7.47
Value for Money: 7.93
Food and Beverage: 6.98
Overall Experience: 7.95
M
Milica • extended_group • ba
10
2026-08-29 • via Nuitee
E
Emsud • couple • nl
5
Pros:

Locatie

Cons:

Niet schoon

2026-08-29 • via Nuitee
K
Katarina • solo_traveller • hr
10
2026-08-28 • via Nuitee
A
Andjelko • family_with_children • me
5
3 od pet, nije lose, al nije ni najbolje
Pros:

Nazalost dorucak je bio veoma siromasan, i prvenstveno namijenjen odredjenom kontigentu gostiju, veoma malo mesa i mlijecnih proizvoda, pa ni jednom nismo doruckovali u hotelu. Moguce da je moja greska, posto nisam shvatio da se radi o nekoj vrsti centra za lijecenje, pa mozda je dorucak bio u skladu sa meduicinskim preporukama.
Inace osoblje veoma ljubazno, i lookacija je odlicna, mirno i povuceno mjesto.

Cons:

hrana

2026-08-26 • via Nuitee
I
IBRAHIM • couple • om
2
2026-08-25 • via Nuitee
W
Waad • extended_group • il
1
Pros:

I don’t like anything

Cons:

Unfortunately, our experience was extremely disappointing. The hotel was very dirty and far below acceptable cleanliness standards. We had booked a two-night stay, but the conditions were so unpleasant that we couldn’t stay even for one night. We decided to leave the hotel after only about two hours of arriving.

Based on our experience, we would not recommend this hotel, especially to anyone who values cleanliness and basic hygiene standards.

2026-08-23 • via Nuitee
A
Ahmed • couple • sa
9
مريح وبعيد عن الزحام
Pros:

-النظافة
-الخدمات قريبة جدا من الموقع 5 دقائق سيراً على الاقدام لكن الأغلب تقفل الساعة 9 م
- يوجد مواقف

Cons:

-يجب اصطحاب الشّطاف معكم في اغلب الفنادق
- لايوجد خدمات بعد الساعة 11 م
- الافياش في البلد كلها ثنائي فقط

2026-08-23 • via Nuitee
A
Abdullah • extended_group • sa
8
2026-08-22 • via Nuitee
A
Alma • extended_group • ba
10
2026-08-20 • via Nuitee
N
Nenad • solo_traveller • rs
10
Pros:

Lokacija

2026-08-20 • via Nuitee
G
Ghassan • extended_group • dk
1
2026-08-19 • via Nuitee
M
morgane • solo_traveller • fr
5
Cons:

Hôtel vieillissant qui aurai besoin d'un rafraîchissement, surtout la partie piscine.

2026-08-19 • via Nuitee
S
Saud • solo_traveller • se
9
2026-08-18 • via Nuitee
A
Abdulali • couple • kw
1
2026-08-18 • via Nuitee
M
Marko • solo_traveller • ba
9
2026-08-17 • via Nuitee
S
Sultan • couple • sa
8
2026-08-16 • via Nuitee
V
Vlado • couple • hr
10
Pros:

Ukupni dojam je izvrsno, posebna pohvala djelatnici na recepciji gđa Ajla je bila veoma ljubazna, profesionalna i puna razumjevanja

2026-08-16 • via Nuitee
A
Afaf • family_with_children • sa
7
Pros:

Great location, very close to the airport. There is a large park next to the hotel, and many cafés and shops are just a 5-minute walk away. There is also an ATM at the hotel, which is very convenient.

Cons:

The reception staff were rude and unprofessional, and check-in was delayed until 3:00 PM. The room was not clean; we found a used bandage stuck on the bathroom wall, a spider web on the balcony, and the floor was dirty. Breakfast had very limited options. We asked housekeeping for tissues and bottled water, but they only provided tissues and refused to give us water.

2026-08-16 • via Nuitee
K
Khaled • solo_traveller • kw
10
2026-08-15 • via Nuitee
عبدالعزيز • couple • sa
3
جيده ولا تعاد
Pros:

الموظفين جيدين

Cons:

الصور تختلف عن الواقع

2026-08-15 • via Nuitee