Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Food
Cons:
Room Quality
Amenities

Categories

Cleanliness
6.79
Generally clean, but issues with odor in some rooms.
Service
7.76
Staff were friendly and helpful, though there were occasional lapses in service.
Location
8.3
Great location, central and easy access to amenities.
Room Quality
6.75
Rooms were comfortable but showed signs of wear and were small.
Amenities
7.28
Basic amenities provided; could be improved.
Value for Money
7.24
Good value considering the location and breakfast options.
Food and Beverage
7.79
Breakfast had good variety and quality.
Overall Experience
7.26
Overall a decent stay with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:54

Property Description

Luxurious Stay in the Heart of Lisbon

Convenient Amenities: The Excelsior offers rooms with modern amenities like satellite TV, minibar, and safety deposit box. Enjoy a relaxing bath in the private bathroom equipped with a tub and hairdryer.

Delicious Dining Options: Start your day with a delightful buffet breakfast in the hotel's dining room. Unwind with a drink at the cosy bar or catch up on news in the lobby while sipping your favorite beverage.

Exceptional Services: Let our staff take care of your needs by arranging rental cars or city tours. Benefit from laundry services and business facilities for a hassle-free stay. Explore Lisbon easily with Marques de Pombal Subway Station just a short walk away.

Book your stay at Hotel Excelsior now for an unforgettable experience in Lisbon!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

7.4
Based on 4622 reviews
Cleanliness: 6.79
Service: 7.76
Location: 8.3
Room Quality: 6.75
Amenities: 7.28
Value for Money: 7.24
Food and Beverage: 7.79
Overall Experience: 7.26
K
Kaire • solo_traveller • ee
3
2026-09-19 • via Nuitee
M
Mara • solo_traveller • us
6
2026-09-17 • via Nuitee
G
gail • couple • pt
5
Cheap and cheerful.
Pros:

You had to sit sideways on the toilet ! The wash basin was so small, you could only rinse your hands. Very clean but not practical.

2026-09-17 • via Nuitee
A
Andre Luis • couple • br
8
2026-09-17 • via Nuitee
V
Vincent • solo_traveller • be
8
Très bien.
Pros:

Le petit déjeuner.

Cons:

La femme de chambre a oublié 2 fois de remettre des serviettes. Mais ce n'est pas dramatique, j'en ai demandé à la réception.

2026-09-17 • via Nuitee
L
Laura • extended_group • es
8
2026-09-16 • via Nuitee
R
roberto • solo_traveller • it
10
2026-09-16 • via Nuitee
H
HALIMA • extended_group • fr
7
Hôtel bien situé mais pas très agréable
Pros:

Proximité de toutes commodité. Transport commerces

Cons:

Assez vieux et mal entretenu. Pas d’insonorisation. Personnel assez distant ou pas suffisamment disponible

2026-09-16 • via Nuitee
M
MANOMBA • solo_traveller • fr
9
2026-09-16 • via Nuitee
U
Urum • extended_group • ua
3
2026-09-16 • via Nuitee
F
Filomena • solo_traveller • pt
9
Ótimo hotel, bem localizado, limpo, pessoal simpático.
2026-09-16 • via Nuitee
I
Ivan • solo_traveller • cv
5
2026-09-16 • via Nuitee
R
raquel • solo_traveller • cv
8
Pros:

A localização é boa.

2026-09-16 • via Nuitee
A
Andres Fidalgo • solo_traveller • cv
9
2026-09-16 • via Nuitee
S
Simone • family_with_children • br
10
2026-09-15 • via Nuitee
D
Denis • couple • fr
10
Pros:

Le personnel est agréable

2026-09-15 • via Nuitee
E
Eric • solo_traveller • fr
9
2026-09-15 • via Nuitee
C
Clemente • family_with_children • pt
9
satisfeito
Pros:

Muito Bom

Cons:

relação preço qualidade muito bom

2026-09-15 • via Nuitee
T
Thaís • couple • br
7
Acredito que para o tempo que me hospedei esteve razoavelmente bom. Pela localidade!!!
Pros:

A localização é relativamente boa, perto dos restaurantes do centro. Consegue ir andando, aproximadamente uns 15 minutos de caminhada.

Cons:

Assim que cheguei, pois fui direto do aeroporto eles tiveram algum problema no hotel; mas imediatamente me colocaram em outro hotel, muito bom por sinal. No outro dia o problema já tinha sido solucionado. E voltei ao hotel. Os funcionários são muito educados, mas não tem ajuda com as malas. O café da manhã é servido por 7 euros por pessoa. Deveria já está incluso no valor da diária.

2026-09-15 • via Nuitee
D
Dieter • couple • de
9
2026-09-15 • via Nuitee