Pullman New Delhi Aerocity

Hotels
•
Pullman Hotels and Resorts
8.4 (2441 reviews)
Asset No 2 Aerocity Hospitality District IGI Airport New Delhi , New Delhi , IN
+91 11 4608 0808

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Excellent and extensive breakfast
Helpful and friendly staff (named staff praised)
Convenient location near the airport
Clean rooms and good housekeeping
Good gym and pool facilities
Cons:
Some rooms outdated and in need of renovation
Room maintenance issues (non-working sockets/telephone, short circuit)
Occasionally rude or unprofessional staff member reported
Loud lobby live music at times
Slow room service and some small/dark bathrooms

Categories

Cleanliness
8.8
Generally reported as very clean across multiple reviews; housekeeping singled out positively (e.g., praised staff keeping rooms clean). A few mentions of carpet/ventilation concerns, but overall cleanliness is strong.
Service
8.6
Mostly excellent and helpful reception and named staff received praise; several compliments for attentive service. Isolated negative interactions (rude/unprofessional staff member, tipping incident) slightly lower the score.
Location
8.8
Frequently praised for proximity to the airport and good location for transit; multiple guests noted convenience and sound insulation from city noise.
Room Quality
6.6
Mixed: some suites described as very luxurious (freestanding baths, well furnished) while other comments report outdated rooms, small toilets, dark rooms, and serious maintenance issues (sockets/telephone short circuit). This variability and the maintenance problems reduce the rating.
Amenities
8.6
Gym, pool and other facilities are noted positively and meet expectations; one note that the pool area is shared with the adjacent hotel and occasional loud lobby music affects ambience.
Value for Money
8.4
Several guests called it good value and one explicitly mentioned 'great value for money.' Minor service or maintenance inconsistencies temper a higher score.
Food and Beverage
8.8
Breakfast repeatedly described as excellent, extensive and high quality; overall F&B offerings receive strong praise.
Overall Experience
8.6
Majority of stays described as wonderful or perfect with friendly staff and clean rooms, though isolated negative incidents (maintenance, rude staff, loud music, slow room service) slightly reduce the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Luxurious Stay at Pullman New Delhi Aerocity

Experience luxury just steps away from Delhi Aerocity metro station at Pullman New Delhi Aerocity. Indulge in 4 dining options, a chic bar, and unwind at the Pullman Spa & Salon. The outdoor swimming pool, perfect for all seasons, adds to the charm.

Gourmet Dining and Art Exhibitions

Treat your taste buds at Farmers' Basket by Pluck, indulge in Pan Asian flavors at Honk, or relax at Pling lounge bar. Explore art at the Artist's Playground while enjoying your stay.

Wellness and Relaxation

Rejuvenate with Ayurvedic, Thai, or Swedish spa treatments. Stay fit at the fully-equipped Fit Lounge. With free WiFi and close proximity to Cyber City and the airport, Pullman New Delhi Aerocity is the perfect choice for your next stay.

Ready to elevate your travel experience? Book your stay now at Pullman New Delhi Aerocity.

Important information:

Free accommodation and breakfast for up to 1 child under 12 years sharing the parents’ room (by using existing bedding, or a rollaway bed on a chargeable basis) and having breakfast as a family.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Location

Guest Reviews

8.4
Based on 2441 reviews
Cleanliness: 8.8
Service: 8.6
Location: 8.8
Room Quality: 6.6
Amenities: 8.6
Value for Money: 8.4
Food and Beverage: 8.8
Overall Experience: 8.6
K
keshav • solo_traveller • in
10
2026-10-30 • via Nuitee
P
Purnendu • solo_traveller • in
10
2026-10-27 • via Nuitee
V
Vishal • family_with_children • in
8
2026-10-25 • via Nuitee
E
Elina • solo_traveller • lv
7
Cons:

It's outdated and requires maintenance. For this kind of hotel it has to be renovated.

2026-10-25 • via Nuitee
R
Rakesh • couple • tz
10
2026-10-24 • via Nuitee
P
Prasanna • family_with_children • nl
8
2026-10-22 • via Nuitee
S
Sireli • couple • ee
10
Near to airport, clean helpful with everything you need.
Pros:

As we had a very early flight we had a wake up call from hotel and also nice food to take with us, reception was very helpful and iformative.

2026-10-19 • via Nuitee
A
Ajay • couple • in
1
Pros:

Not very good as per the brand . Small toilets … rude staff

2026-10-16 • via Nuitee
T
Tamkeen • solo_traveller • ae
4
2026-10-15 • via Nuitee
C
Charalampos • family_with_children • ch
10
2026-10-14 • via Nuitee
B
Benazir • couple • in
8
2026-10-14 • via Nuitee
S
Stephan • solo_traveller • it
10
2026-10-13 • via Nuitee
S
Stephan • extended_group • it
8
2026-10-13 • via Nuitee
A
Achintya Sharma • family_with_children • in
10
2026-10-12 • via Nuitee
A
Aashi • solo_traveller • in
10
2026-10-12 • via Nuitee
S
Steven David • family_with_children • in
10
Ein rundum perfekter Aufenthalt.
Pros:

Alles sehr luxuriös. Das Personal ist unglaublich freundlich und aufmerksam. Das Frühstück hatte die größte und abwechslungsreichste Auswahl, die ich weltweit jemals gesehen habe. Die Qualität der Getränke und Speisen war hervorragend. Es gab auch viele importierte Delikatessen. Die Suite war sehr schön eingerichtet und die freistehenden Badewanne im Zentrum des riesigen Badezimmers war ein Highlight.

Cons:

Das angrenzende Novotel teilt sich den Poolbereich mit dem Pullman. Immer beim Einstecken der Zimmerkarte, also beim Einschalten des Stroms, starten automatisch die beiden Fernseher. Wir haben auch nur eine Zimmerkarte erhalten. Es ergibt auch keinen Sinn, dass der Fön in einer der Schubladen im Kleiderschrank versteckt ist.

2026-10-11 • via Nuitee
S
Steven9820 • solo_traveller • be
7
2026-10-09 • via Nuitee
H
Haslbeck • solo_traveller • es
10
2026-10-08 • via Nuitee
S
Sven • solo_traveller • ch
9
Great stay!
Pros:

Everything was excellent! The staff was friendly and helpful, everything was clean, and the rooms were spacious and modern. Great value for money and a very pleasant stay overall!

Cons:

Just one minor negative point: One of the lobby staff members seemed visibly upset when I didn’t tip him for moving my suitcase just two meters. I found this rather unprofessional and unnecessary.

2026-10-08 • via Nuitee
H
Harry • family_with_children • in
3
Never Coming Back
Cons:

The Sockets in the room were not working. The telephone was not working. There was a short circuit somewhere and they could not fix it and neither did they change the room

2026-09-18 • via Nuitee