Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Exceptional service
Cons:
Some areas need renovation
Room condition could improve

Categories

Cleanliness
8.95
Overall positive sentiments but mentions of some areas needing care.
Service
9.95
Multiple mentions of exceptional and friendly service from staff.
Location
9.45
Positive sentiments about the beautiful surroundings and location.
Room Quality
8.45
Comments about comfort but some references to needing updates.
Amenities
8.95
Mention of good facilities but some areas needing attention.
Value for Money
8.95
Standard quality for this hotel tier.
Food and Beverage
9.45
Positive reviews about the catering and breakfast services.
Overall Experience
9.45
Overall enjoyable stays mentioned throughout the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:14

Property Description

Luxurious Accommodations
Indulge in a blend of modern and traditional influences in our tastefully decorated rooms and suites. Each room offers modern amenities such as flat-screen cable TV, free WiFi, and a private bathroom for your comfort.

Relaxation and Wellness
Unwind and rejuvenate at our Thermal & Spa Centre featuring various treatment rooms, sauna, and indoor/outdoor thermal swimming pools. Experience ultimate relaxation with our floatbed, Shirodhara massage, Vichy Shower, and more.

Exquisite Dining and Activities
Savor delicious Azorean meals at À TERRA restaurant and explore our diverse leisure options including whale watching, scuba diving, and hiking tours. Let our 24-hour front desk assist you in creating unforgettable experiences during your stay at Octant Furnas.

Important information:

Please note that children up to 12 years old can only use in the indoor and outdoor swimming pools from 09:00 to 13:00.

Please note for safety reasons, the Terrace Room is not recommended for children, once swimming pool is not supervised.

Please note that when booking a rate where payment is due before arrival, Furnas Boutique Hotel will provide detailed payment instructions, for example a link to a secured payment platform.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1330 reviews
Cleanliness: 8.95
Service: 9.95
Location: 9.45
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.95
Food and Beverage: 9.45
Overall Experience: 9.45
C
Christine • couple • us
10
We loved this hotel and would stay again
Pros:

The spa services were amazing

Cons:

The bed was a bit too firm

2026-06-20 • via Nuitee
G
Ganit • couple • il
8
מלון יפה מאד החדרים טעונים שיפור
Pros:

מלון יפה, במיקום טוב בפורנס, ארוחת בוקר מגוונת, צוות שירותי מאד ובריכה חמה מושלמת שפתוחה גם בלילה. ארוחת ערב מעולה במסעדת המלון

Cons:

חדר קטן וחשוך
על הכביש הראשי אין חלונות אטומים רועש מאד
הארון לא נוח בכלל ועם ריח מחניק
לא היו מקומות לתלות דברים

2026-06-15 • via Nuitee
M
Marco • couple • pt
10
2026-06-08 • via Nuitee
E
Evelyne • solo_traveller • ch
8
Pros:

Très belle piscine, bon restaurant, accueil charmant

Cons:

Notre chambre avait une odeur humide désagréable, il aurait été agréable d'avoir une petite terrasse devant la chambre au rez-de-chaussée.

2026-06-06 • via Nuitee
B
Browne • family_with_children • us
9
Pros:

Great location, beautiful pools and restaurant. Breakfast was magnificent

Cons:

Nothing to complain about!

2026-06-05 • via Nuitee
B
Bruno • solo_traveller • lu
10
2026-06-05 • via Nuitee
A
Africa • couple • es
8
2026-06-04 • via Nuitee
E
Erica • couple • ca
8
Pros:

Lovely place. Quiet but relaxing

2026-06-01 • via Nuitee
N
Nina • solo_traveller • de
4
Pros:

Die Thermalpools waren warm und 24 Stunden geöffnet - wir haben oft Abends noch lange gebadet.

Cons:

Zimmer ist miniklein, riecht nach Schimmel und Mitarbeiter streiten das Problem einfach ab. Das Abendessen im Restaurant ist teuer und geschmacklich nicht gut. Das Preis-Leistungsverhältnis passt dort wie im gesamten Hotel nicht. Der Preis lässt auf Luxus hoffen und liefert altes und etwas heruntergekommenes 3-Sterne Niveau.

2026-05-24 • via Nuitee
A
Adrian • couple • es
6
La relación calidad precio no fue buena
Pros:

El Spa, la atención de los empleados y el desayuno fueron los puntos más positivos. La cama era cómoda también

Cons:

El nombre de la habitación es MUY engañoso “superior garden” por 500 euros la noche cuando realmente es vistas al parking. Hemos visto que la gente lleva años quejándose y el hotel dice “evaluaremos tu feedback” como respuesta automática.
Muchas de las instalaciones eran o viejas o gastadas. Parece que es un sitio gestionado por becarios, todos los empleados tenían menos de 24 años, no es lo que esperas en un hotel de 5 estrellas.

2026-05-22 • via Nuitee
J
Jean • extended_group • us
9
We enjoyed our stay, very relaxing
Pros:

Staff was very accommodating, breakfast had a nice selection and was very good!
Pool was very nice.

Cons:

We had four rooms in our group
I felt the room with private pool was very small and pricey. The doorway had ants and migrated up the curtain & unto the tabletop in the corner which is
Unacceptable For 5 star hotel.
Someone From housekeeping did try to wipe them away which helped for 10 minutes. I understand there are bugs at this time of year but they need to be controlled before guests arrive in a room.
Especially when we are paying high fees to stay at your hotel.

2026-05-22 • via Nuitee
M
Mariana • solo_traveller • de
5
2026-05-21 • via Nuitee
S
Séverine P • solo_traveller • ch
5
Pros:

Le personnel en particulier Alessandro,petit déjeuner et accès aux bains illimité.

Cons:

Prix surfaits pour un hôtel soit disant de standing cinq étoiles.
Chambre trop petite et vétuste pas d'ouverture de fenêtre ,Vue de la chambre indigne d'un cinq étoiles.
Odeurs de moisissures dans l'armoire presque pas accessible pour ranger nos habits.
Bains et SPA vieillissants.
Nous ne reviendrons pas !

2026-05-20 • via Nuitee
N
Nikolai • couple • ru
9
Pros:

Чисто, отличный горячий бассейн, отзывчивый персонал, хорошее месторасположение

Cons:

Нет сушилки в номере, не на чем сушить купальник после бассейна, в номере вообще ничего не сохнет, это большой минус. Еще наш номер находился прямо над автодорогой, хорошая слышимость по ночам, шум мешает спать

2026-05-14 • via Nuitee
W
Wijnand • couple • nl
8
2026-05-14 • via Nuitee
M
Marie • solo_traveller • ie
10
Pros:

Amazing staff, and accomodations! The spa area is perfect for a relaxing afternoon/evening, and the restaurant has great food too!

2026-05-13 • via Nuitee
C
Carlene • solo_traveller • gb
10
Absolutely wonderful stay!
Pros:

The hotel us incredible located conveniently in furnas, breakfast was really good and you have access to your own geothermal pools at the spa - absolutely amazing! The staff make this place even more wonderful, they couldn't do enough to make our stay memorable. Mauro was fantastic,he manages the experiences, we were there for honeymoon and he made sure everything was extra special. We took the wine and cheese experience with Fernando who was so knowledgeable the wine and cheese were superb. Lastly Alex at the bar - what a great asset to the hotel, again super knowledgeable and helped us navigate some local drinks choices. Thank you all so much for a wonderful stay!

Cons:

Nothing

2026-05-13 • via Nuitee
A
Alexander • family_with_children • ru
8
2026-05-10 • via Nuitee
G
Greg • couple • gb
10
Enjoyed stay here
Pros:

Spa great and nice location

Cons:

Bed was a little small

2026-05-10 • via Nuitee
V
Vlad • solo_traveller • es
9
2026-05-10 • via Nuitee