Best Western Spring Hill Inn & Suites

I was very pleased. My main reason for booking my hotel stay was because I booked their meeting room for my event GOSPEL FASHION WEEK. It was a nice size and after decorating and putting everything together, I turned that room into an amazing event space. Audrey who booked both my hotel and meeting room was so helpful, professional, and kind. She is the reason I am eager to leave this review. Don't hesitate book them for your next event.

This hotel needs a MAJOR renovation! Flooring coming up, rusted returns, rotting wood around the molding, dirty and dusty returns, broken tiles in the bathroom, I could go on. Overall it was fairly clean. The staff was great. I requested to change rooms because our room had an odor, the vinyl flooring in the bathroom was coming up the bathroom area and I tripped on it and almost fell. We were transferred to a suite (which was very nice of them) but I really wasn't 100% happy with it either. Not sure why this hotel got the good reviews it did. Only good thing I can say about it is the staff was really nice!

Special Thanks to Audrey for helping me with a few travel issues! Great service.

It was impossible to get food without downloading an app..... absolutely ridiculous..... walked to one place that was closed.... very aggravated.... had to walk another four blocks to order a pizza

Front desk clerk was amazing. She was friendly always smiling and very helpful. I actually stayed an extra day just because of her

Right near all sorts of shopping. The staff was great, the room was awesome. I will be back.

The staff was extremely friendly and helpful. There were several issues with the room including the drapes which sat over the HVAC unit was blocking air flow. The faucet was loose on the bathroom sink. The room I stayed in was clean and neat. Breakfast was on par with most hotels. Hotel was within 2 miles of designation.

The lobby smelled heavily of perfume/soap. The room was small, beds uncomfortable. The bathroom smelled.

Staff was great! Very helpful and friendly

This is the second time I've stayed here while visiting family. I am always pleased with the service and the rooms. This time i did notice some sugar ants (about 4) on the air conditioner about an hour before we were gonna check out. This is the only place I saw them. Not sure how they got there or exactly when, but they didn't bother us or our stuff (and we had snacks that weren't sealed). Even with this, it was a good stay.

Clean, modern and efficient.

Property was excellent

Nice quiet area with a restaurant next door.

I will definitely stay again when I'm in that area. Hostess was very nice and informative.

I arrived to the property

This is a. nice hotel. The bed was OK but leaned a bit due to wear. I called for wake-up service but never got a call.

Liked the pool.

The room was large and clean. The corridor had an unpleasant odor. The landscape needs to be replaced. The towels were thin basic towels. In general it was ok but nothing special.

My husband and I stay at this hotel everytime we visit Nashville to see our kids and grandkids. Never a bad experience.

My husband and I spent one night here while visiting friends in Spring Hill . The hotel was immaculent . The beds were very comfortable and the room was quiet. The full breakfast was very good. Good coffee. I loved the auto dispenser for yogurt !1 Tasted like the greek yogurt I eat at home.. Convenient purified water dispenser in hall way near ice machine. Desk staff was friendly and helpful.