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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Business center
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Heating
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Family rooms
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Garden
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Pets allowed
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Hiking
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Bar
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Non-smoking throughout
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Outdoor pool
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Daily housekeeping
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Accessible parking
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Wheelchair accessible
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Outdoor pool - seasonal
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Kid meals
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ATM/cash machine on site
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Heated pool
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Picnic area
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Pet bowls
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Fence around pool
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Accommodations
The BEST WESTERN Cowichan Valley Inn on Vancouver Island offers spacious rooms equipped with modern amenities such as a 42-inch flat-screen TV and a comfortable seating area.
Dining Experience
Indulge in a culinary delight at the CVI Restaurant & Lounge, serving a variety of delicious dishes including steaks, burgers, and appetizers.
Convenient Facilities for Business and Leisure
Business travelers will appreciate the fully equipped business center and event space, while outdoor enthusiasts can easily access hiking, fishing, and wildlife viewing opportunities nearby.
Experience comfort and convenience at the BEST WESTERN Cowichan Valley Inn - book your stay now for a memorable getaway!
Please note the property does not accept debit cards.
Please note the outdoor pool is closed until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
The rooms were clean
No cleaning of rooms without a specific request. No ability to book a taxi for guests. Breakfast was very basic, not edible, paper plates and plastic cutlery is not what I’d expect either. Had to ask for water and coffee refills for our rooms, as that wasn’t automatic either.
Very expensive for what it was. The hotel is in disarray.
It was way too expensive for what was offered. Place is in chaos and disarray
Staff were friendly and helpful.
The breakfast was good and plentiful.
I have no recommendations.
Great experience overall! Nice property, nice pool, CVI restaurant was very pleasant
No issues to report. Access can be confusing if you don't study the map before getting close. Parking was slightly annoying but not enough to affect the overall score.
Location was perfect for our purpose, breakfast was great and made it very convenient, beds were comfortable and room was in great condition.
felt the price was a inflated because of Sunfest
Comfy beds, great breakfast
The nighttime desk staff was less pleasant than when I have come and stayed before.
Convenient location.
Good and convenient location
I had not travelled in 26 years and I wanted to treat myself to this place as it seemed nice and higher-end. I wanted a little pampering and luxury so I paid $2,200 and change to stay for 6 nights. They right away told me at check in that there is no housekeeping (??). I then noticed the cheapness. 1 ply toilet paper, 1 ply kleenix, I had to ask at the counter for everything I needed. In-room coffee and tea with cups ran out and I had to ask for more. I felt annoyed that I had to ask for things like a child. They didn't want to waste their products on their guests so they hide them and make us ask for everything. After 5 days my garbage was overflowing and I had to go to the lobby and empty it myself. For the money paid ~ I got ripped off. The service I received was MOTEL service not a luxury Hotel. I had to do all the work myself!
No housekeeping - what the heck is up with that? For the money I paid - nearly $300 a night - I should have received housekeeping and fresh towels and linens every day but I did not. I may as well have been at home.
Good location to other amenities and a nice outdoor pool.
Staff let a bunch of kids run up and down the hall screaming and yelling and trying to open doors. This was especially annoying as our door apparently didn’t close properly unless you really pushed it ( which we weren’t told ahead of time) so one of the kids literally ran into our room. We had to go ask the staff to get the parents to tell the kids to calm down, and even then they didn’t speak up and we had to say something ourselves, which caused its own issues with those parents as they didn’t like being asked to control their children.
The pool was also closed for a full day while we were there making that amenity unavailable to us.
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