Best Western Smiths Falls Hotel

Hotels
•
Best Western
8.2 (491 reviews)
88 Lombard St. , Smiths Falls , CA
+1 613-284-0001

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable rooms
Excellent staff service
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
7.41
Several reviews noted dirty rooms and unpleasant cleanliness issues.
Service
9.88
Exceptional service highlighted, particularly the helpfulness of staff like Glenda.
Location
8.92
Convenient location mentioned multiple times as a positive aspect.
Room Quality
7.87
Mixed reviews; comfortable but with some outdated features.
Amenities
8.4
Amenities are standard for the hotel tier, though some lacked variety.
Value for Money
6.86
Considered expensive relative to what is offered, with some guests dissatisfied.
Food and Beverage
7.91
Breakfast was adequate but had variety concerns and quality issues.
Overall Experience
8.38
Guests generally enjoyed their stay, with notable highlights in comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:17

Property Description

Convenient Location near Rideau Canal Museum
Located in the heart of Smiths Falls, Best Western Colonel by Inn is just steps away from the Rideau Canal Museum, offering easy access to local attractions and activities.

Comfortable Accommodations with Modern Amenities
Each spacious room at our pet-friendly hotel features a cable TV, mini-fridge, and free Wi-Fi. Relax in a cozy sitting area with a sofa bed, and stay productive with in-room coffee and a work desk.

Delicious Breakfast and Leisure Facilities
Start your day with a complimentary breakfast spread, including freshly baked muffins and hot waffles. Unwind by the outdoor pool or explore the area with canoe tours along Rideau Waterway.

Experience comfort and convenience at Best Western Colonel by Inn - book your stay now for a memorable Smiths Falls getaway!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, each room rate is based on 2 guests. Maximum occupancy is 4 guests (See Hotel Policies).
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 491 reviews
Cleanliness: 7.41
Service: 9.88
Location: 8.92
Room Quality: 7.87
Amenities: 8.4
Value for Money: 6.86
Food and Beverage: 7.91
Overall Experience: 8.38
B
Benoit • couple • ca
10
2026-09-17 • via Nuitee
J
John • extended_group • us
8
All you can do expect from a Best Western. Keep it going.
Pros:

Breakfast fine. Location good, clean, safe.

Cons:

An extra blanket

2026-09-15 • via Nuitee
K
Katherine • solo_traveller • ca
8
Staff very he
2026-09-12 • via Nuitee
N
nicole • solo_traveller • ca
10
2026-09-11 • via Nuitee
G
Gelata • solo_traveller • ca
9
Pros:

Nice big clean room. Staff were very professional and friendly.

2026-09-09 • via Nuitee
C
carmen • couple • ca
8
2026-08-27 • via Nuitee
C
Chak • solo_traveller • ca
8
2026-08-24 • via Nuitee
R
Richard • couple • ca
10
Highly recommend !
Pros:

Close to where we dock our boat for the evening along the Rideau Canal.

Clean, quiet (even facing the street), and comfortable. Enjoyed the pool, nice size for a swim.

Short walk to Walmart, Cdn Tire, and downtown for supper and the pipe band outdoor practice.

Stacked was only 100 meters away for an excellent breakfast.

Cons:

It was all good.

2026-08-16 • via Nuitee
O
Oscar • family_with_children • es
8
2026-08-14 • via Nuitee
T
Tara • couple • ca
10
I would book here in the future again
Pros:

Friendly staff. Comfortable beds. Clean hotel

2026-08-13 • via Nuitee
A
Alison • solo_traveller • ca
10
Perfect for a short stay
Pros:

Convenient and we could park our vehicle right out side our room
It was also across the street from the Dairy Queen!

Cons:

All was fine

2026-07-10 • via Nuitee
G
Giglia • solo_traveller • ca
10
2026-07-10 • via Nuitee
E
Erina • couple • ca
10
Pros:

Breakfast /staff great friendly/room very clean

2026-07-10 • via Nuitee
W
William • couple • ca
8
Pros:

Breakfast was adequate, and area was fantastic. A very scenic town, but since it was only one night we didn't really have time to totally explore the town.

Cons:

The cost for 1 night of $256 and not even coffee, tea or a couple of bottles of water complementary from the hotel. Too expensive

2026-06-29 • via Nuitee
A
Alex • solo_traveller • ca
8
2026-06-24 • via Nuitee
M
Mike • couple • ca
9
2026-06-23 • via Nuitee
R
Remy • solo_traveller • fr
9
2026-06-15 • via Nuitee
D
Darrell • couple • ca
10
Need the front desk was amazing really quick very friendly
Pros:

Very funny, staff clean and very quiet

2026-06-13 • via Nuitee
D
Debra • solo_traveller • ca
6
Cons:

There was no coffee/tea available in the room.

2026-06-07 • via Nuitee
P
Peter • couple • ca
9
2026-06-01 • via Nuitee