Best Western Smiths Falls Hotel

Hotels
•
Best Western
8.2 (477 reviews)
88 Lombard St. , Smiths Falls , ca

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Luggage storage
Fax/photocopying
Currency exchange
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Comfortable rooms
Excellent staff service
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
7.41
Several reviews noted dirty rooms and unpleasant cleanliness issues.
Service
9.88
Exceptional service highlighted, particularly the helpfulness of staff like Glenda.
Location
8.92
Convenient location mentioned multiple times as a positive aspect.
Room Quality
7.87
Mixed reviews; comfortable but with some outdated features.
Amenities
8.4
Amenities are standard for the hotel tier, though some lacked variety.
Value for Money
6.86
Considered expensive relative to what is offered, with some guests dissatisfied.
Food and Beverage
7.91
Breakfast was adequate but had variety concerns and quality issues.
Overall Experience
8.38
Guests generally enjoyed their stay, with notable highlights in comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:17

Property Description

Convenient Location near Rideau Canal Museum
Located in the heart of Smiths Falls, Best Western Colonel by Inn is just steps away from the Rideau Canal Museum, offering easy access to local attractions and activities.

Comfortable Accommodations with Modern Amenities
Each spacious room at our pet-friendly hotel features a cable TV, mini-fridge, and free Wi-Fi. Relax in a cozy sitting area with a sofa bed, and stay productive with in-room coffee and a work desk.

Delicious Breakfast and Leisure Facilities
Start your day with a complimentary breakfast spread, including freshly baked muffins and hot waffles. Unwind by the outdoor pool or explore the area with canoe tours along Rideau Waterway.

Experience comfort and convenience at Best Western Colonel by Inn - book your stay now for a memorable Smiths Falls getaway!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note, each room rate is based on 2 guests. Maximum occupancy is 4 guests (See Hotel Policies).
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 477 reviews
Cleanliness: 7.41
Service: 9.88
Location: 8.92
Room Quality: 7.87
Amenities: 8.4
Value for Money: 6.86
Food and Beverage: 7.91
Overall Experience: 8.38
A
Alex • solo_traveller • ca
8
2026-06-24 • via Nuitee
M
Mike • couple • ca
9
2026-06-23 • via Nuitee
R
Remy • solo_traveller • fr
9
2026-06-15 • via Nuitee
D
Darrell • couple • ca
10
Need the front desk was amazing really quick very friendly
Pros:

Very funny, staff clean and very quiet

2026-06-13 • via Nuitee
D
Debra • solo_traveller • ca
6
Cons:

There was no coffee/tea available in the room.

2026-06-07 • via Nuitee
P
Peter • couple • ca
9
2026-06-01 • via Nuitee
I
Isabelle • solo_traveller • be
6
Moyen par rapport aux prix!
Pros:

Les lits étaient confortables ,la chambre propre, grand parking à l’arrière.

Cons:

Très peu isolé avec les étages.. Donc quand quelqu'un décide de prendre sa douche à 2h du matin a l’étage au dessus et bien impossible de dormir.. le déjeuner moyen, les couverts sont en plastiques, les assiettes en carton.. très peu de place dans la salle donc il faut attendre qu’une table se libère.

2026-05-28 • via Nuitee
J
Jean-Francois • family_with_children • ca
7
chambre propre et bien situé.
Pros:

Aucun problème. Chambre propre. Hotel qui se rapproche plus du concept motel, tres bien situé des magasins. À quelques minutes à pieds. Déjeuner de chaîne d'hotel (oeufs brouillés, galettes de saucisses) céréales, yogourt et toasts, jus café etc. Rien de spécial mais pas mauvais et vous permet d'économiser.

2026-05-25 • via Nuitee
R
RCMommy • Couples • London, Ontario
8
Pleasant Night Stay
Pros:

Stayed one night while passing through. Quiet night for us as the hotel was very quiet. Mattress was a little too firm, but not horrible. A lot of fast food options nearby. Breakfast was typical for free hotel breakfast. Coffee machine is a nice feature. Specialty coffees.

2026-05-21 • via Tripadvisor
S
Sharon • extended_group • ca
9
Overall very good
Cons:

No small refrigerator
No desk or chairs to sat onto

2026-05-14 • via Nuitee
M
Mitch • solo_traveller • ca
7
2026-05-11 • via Nuitee
M
Marg • couple • ca
9
2026-05-05 • via Nuitee
M
magella • couple • ca
9
2026-05-04 • via Nuitee
P
Penny • solo_traveller • ca
8
2026-04-30 • via Nuitee
K
Karen • solo_traveller • ca
7
2026-04-27 • via Nuitee
R
Robert • solo_traveller • us
8
2026-04-22 • via Nuitee
T
Theresa • couple • ca
8
Good quality at a reasonable price. Very helpful and polite staff.
Pros:

Breakfast was great. Location was perfect for where we needed to be

2026-04-07 • via Nuitee
S
Stefan • couple • ca
7
Cons:

Our room was freezing until I figured out the thermostat.

2026-03-29 • via Nuitee
M
Mun • extended_group • ca
8
A nice and cosy stay over the short weekend for family of 5
Pros:

Easily accessible to many fast food restaurants and grocer stores.

Cons:

Nil

2026-03-23 • via Nuitee
S
singer • family_with_children • ca
2
Never again.
Pros:

Location

Cons:

They lied in the listing. Refused to fix it

2026-03-21 • via Nuitee