Best Western PLUS Inner Harbour Hotel

Hotels
•
Best Western Plus
9.2 (1077 reviews)
412 Quebec Street , Victoria , ca

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Breakfast quality

Categories

Cleanliness
8.39
Issues reported with room cleanliness and vacuuming.
Service
9.86
Staff was noted to be friendly and adaptable.
Location
10
Excellent location in the city, near attractions.
Room Quality
8.9
Some rooms noted as dated, but generally comfortable.
Amenities
8.85
Good amenities, though some issues with breakfast and dated aspects.
Value for Money
9.88
Good value for location and service received.
Food and Beverage
7.84
Breakfast options were limited, and some guests were disappointed.
Overall Experience
9.89
Generally positive experiences despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:15

Property Description

Convenient Location near Attractions
Located just a short walk from the British Columbia Parliament Buildings, the Best Western PLUS Inner Harbour Hotel offers easy access to top Victoria attractions like the Royal British Columbia Museum and The Victoria Conference Centre.

Comfortable Rooms with Modern Amenities
Each guest room at the hotel is equipped with a microwave, refrigerator, flat-screen TV, and free Wi-Fi. Select suites even feature fully equipped kitchens for added convenience during your stay.

Relaxing Facilities and Services
Guests can enjoy a daily full breakfast buffet, relax in the sauna and steam room, and take a refreshing dip in the seasonal outdoor pool. Laundry facilities, a gym, and a tour desk are also available for guests' convenience.

Book your stay now at the Best Western PLUS Inner Harbour for a memorable Victoria experience.

Important information:

The maximum vehicle height for parking at this property is 198 cm.

The minimum age to check in at the property is 21 years. The name on the credit card used for the booking should correspond to the guest staying at the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for CAD 0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 17 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 1077 reviews
Cleanliness: 8.39
Service: 9.86
Location: 10
Room Quality: 8.9
Amenities: 8.85
Value for Money: 9.88
Food and Beverage: 7.84
Overall Experience: 9.89
T
Thomas • extended_group • ch
6
Preis Leistung war ok
Pros:

Sauber, gute Lage, sehr ruhig und trotzdem sehr Zentral

Cons:

Teppich im Schlafzimmer, Plastik Geschirr fürs Frühstück

2026-06-06 • via Nuitee
T
Timme • couple • ca
7
Pros:

Location

Cons:

No bottled water offered, water jug in fitness room empty, phone in room did not work!

2026-06-01 • via Nuitee
R
Ruthi • extended_group • ca
10
Pros:

Friendly and efficient

2026-06-01 • via Nuitee
D
dawn • solo_traveller • gb
7
Conveniently located but ‘very brown dated decor)
Pros:

Friendly helpful staff. Conveniently located.

Cons:

The breakfast offering and setting was disappointing and not a nice environment. Lots of equipment had signs up saying broken - the yogurt machine, the sink…

2026-05-29 • via Nuitee
Y
Yoshiki • family_with_children • ca
7
2026-05-28 • via Nuitee
W
William • solo_traveller • us
10
Pros:

Location

Cons:

No mini market to purchase drinks, snacks or forgotten items like toothpaste etc...

2026-05-26 • via Nuitee
E
Elizabeth • couple • us
8
Was super easy walk to location from the Victoria Clipper. Rooms were comfortable and breakfast was good. The location
Pros:

Easy access to everything within the harbor

Cons:

Kinda dated but overall very comfortable

2026-05-26 • via Nuitee
C
Camile • family_with_children • ca
10
Pros:

Breakfast was good, staff was friendly, great location.

2026-05-26 • via Nuitee
B
Brian • family_with_children • nl
5
Pros:

Location

Cons:

Beds were not comfortable. Shower body wash empty and not enough towels for the 4 of us. Breakfast was not tasty, I didn’t enjoy anything I tried or the coffee.

2026-05-26 • via Nuitee
A
ASEMANI • solo_traveller • ca
8
2026-05-24 • via Nuitee
H
harpreet • family_with_children • ca
9
Exilent
Pros:

Breakfast

Cons:

Construction outside hotel

2026-05-24 • via Nuitee
M
Moira • solo_traveller • ca
8
2026-05-24 • via Nuitee
V
Virginia • family_with_children • us
8
2026-05-20 • via Nuitee
A
Alexander • couple • ca
10
Nice stay
Pros:

Clean and spacious room, central location, not outstanding but still decent breakfast. Was nice to have a balcony, kitchenette and small dining area.

Cons:

There was a noisy construction in the area, but that must have been temporary.

2026-05-12 • via Nuitee
P
PARMINDER • extended_group • ca
10
GOOD EXPERINCE
Pros:

NOT WITH HARBOUR VIEW , THIS IS ONLY ISSUE

Cons:

ROOM

2026-05-07 • via Nuitee
S
SIVA • family_with_children • ca
6
Pros:

The breakfast in the hotel is not excellent, not bad.

Cons:

Please do not include more carbohydrate-rich foods in breakfast. I also suggest incorporating some fiber-rich foods as well.

2026-05-06 • via Nuitee
M
Mladen • couple • ca
10
2026-05-05 • via Nuitee
S
Susan • solo_traveller • ca
8
Very comfortable. We enjoyed it.
Pros:

The location was great. Short walk to the harbour. Good choices for breakfast which was included in the price.

Cons:

The room could have been bigger. Hard to find somewhere to put our suitcases.

2026-05-01 • via Nuitee
S
Simmons • solo_traveller • ca
8
BW Review
Pros:

Location was close to everything in downtown Victoria.
Bed was comfortable.

Cons:

The noise from fixing up the driveway.
Breakfast wasn't good.

2026-04-30 • via Nuitee
D
Dan • couple • ca
8
2026-04-29 • via Nuitee