Best Western PLUS Inner Harbour Hotel

Hotels
•
Best Western Plus
9.2 (1104 reviews)
412 Quebec Street , Victoria , ca
+1 250-384-5122

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Breakfast quality

Categories

Cleanliness
8.39
Issues reported with room cleanliness and vacuuming.
Service
9.86
Staff was noted to be friendly and adaptable.
Location
10
Excellent location in the city, near attractions.
Room Quality
8.9
Some rooms noted as dated, but generally comfortable.
Amenities
8.85
Good amenities, though some issues with breakfast and dated aspects.
Value for Money
9.88
Good value for location and service received.
Food and Beverage
7.84
Breakfast options were limited, and some guests were disappointed.
Overall Experience
9.89
Generally positive experiences despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:15

Property Description

Convenient Location near Attractions
Located just a short walk from the British Columbia Parliament Buildings, the Best Western PLUS Inner Harbour Hotel offers easy access to top Victoria attractions like the Royal British Columbia Museum and The Victoria Conference Centre.

Comfortable Rooms with Modern Amenities
Each guest room at the hotel is equipped with a microwave, refrigerator, flat-screen TV, and free Wi-Fi. Select suites even feature fully equipped kitchens for added convenience during your stay.

Relaxing Facilities and Services
Guests can enjoy a daily full breakfast buffet, relax in the sauna and steam room, and take a refreshing dip in the seasonal outdoor pool. Laundry facilities, a gym, and a tour desk are also available for guests' convenience.

Book your stay now at the Best Western PLUS Inner Harbour for a memorable Victoria experience.

Important information:

The maximum vehicle height for parking at this property is 198 cm.

The minimum age to check in at the property is 21 years. The name on the credit card used for the booking should correspond to the guest staying at the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for CAD 0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 17 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 1104 reviews
Cleanliness: 8.39
Service: 9.86
Location: 10
Room Quality: 8.9
Amenities: 8.85
Value for Money: 9.88
Food and Beverage: 7.84
Overall Experience: 9.89
T
Thomas • solo_traveller • de
9
Pros:

Alles hat gut funktioniert

Cons:

Das Frühstück war Basic

2026-07-25 • via Nuitee
S
Sandrine • extended_group • ca
7
Bien mais sans plus
Pros:

La localisation de l’hôtel est parfaite pour visiter la ville, le port, partir en excursion en mer et le stationnement est pratique

Cons:

Il faut revoir l’offre du petit-déjeuner. La salle ne peut pas accommoder tous les clients qui ont inclus le petit-déjeuner dans leur prix, le dimanche matin certains clients déjeunaient avec leur plateau sur les genoux dans les sofas du lobby de l’hôtel!! Nous avons dû aller déjeuner dans un autre établissement.

2026-07-25 • via Nuitee
L
Li • extended_group • ca
8
The price is way up this time. May be trybin low season.
Pros:

Good location. Breakfast is good enough

Cons:

Everyday cleaning

2026-07-23 • via Nuitee
L
Loredana • family_with_children • ca
5
2026-07-20 • via Nuitee
T
TAI • extended_group • ca
10
2026-07-20 • via Nuitee
A
Anne • extended_group • ca
10
Pros:

Location

2026-07-19 • via Nuitee
R
Robert • family_with_children • de
8
2026-07-19 • via Nuitee
E
Ernest • couple • us
8
Overall, good value.
Pros:

Good location

Cons:

Lack of a/c. Staff person at front desk told us we are “welcome to find another hotel” when we inquired about the air conditioning.

Staff at breakfast were not friendly

2026-07-17 • via Nuitee
H
Haakon Finnie • solo_traveller • no
8
Pros:

Great location, kids loved the pool, room with kitchenette was practical.

Cons:

A very small breakfast lounge.

2026-07-14 • via Nuitee
C
Cindy • family_with_children • de
7
Sehr zentrale Lage und gute Betten
Pros:

Super zentrale Lage

Cons:

Leider war das Bett für den 3. Person nicht bereits fertig gemacht. Wenn die Schlafcouch ausgezogen ist ist leider kaum Platz aus der Tür raus zu gehen. Der frühstückraum ist für die Hotelgrösse leider viel zu klein und das Angebot relativ überschaubar

2026-07-14 • via Nuitee
M
Malcolm • extended_group • ca
9
Comfortable stay at Best Western Inner Harbour
Pros:

Breakfast was good - nice to have a meal included. Location great for what we were doing.

Cons:

Our room was a little warm for sleeping.

2026-07-12 • via Nuitee
T
Tuazon • family_with_children • ca
9
It was very good in terms of convenience
Pros:

Location. Outdoor pool, sauna, and breakfast included

Cons:

A bit outdated. Staff are not friendly

2026-07-10 • via Nuitee
C
Claudia • family_with_children • us
8
We enjoyed many things about staying here and the staff was very accommodating.
Pros:

The pool, whirlpool and the breakfast included with the stay.

Cons:

The carpet in the room is in need of a replacement and no air conditioning.

2026-07-08 • via Nuitee
M
Maria del Rosario • family_with_children • co
10
Pros:

Estupendos el desayuno y la ubicacion

2026-07-07 • via Nuitee
S
SHARON • couple • ca
10
Couldn’t have been any more perfect!
Pros:

Location, breakfast, cleanliness

2026-07-06 • via Nuitee
K
Kris • couple • ca
9
Pros:

Great location. Breakfast was good.

Cons:

Bed could have been better.

2026-07-04 • via Nuitee
B
Beverley • solo_traveller • gb
10
2026-07-02 • via Nuitee
J
Jan • couple • us
10
Relaxing stay in beautiful Victoria
Pros:

Location was good. We loved having the pool and spa to relax

Cons:

A little noisy because of the main road at night. Harbor construction was nearby but it didn’t bother us at all.

2026-07-02 • via Nuitee
B
Brenda • extended_group • ca
10
2026-07-01 • via Nuitee
D
David • couple • gb
7
Pros:

Great location. Car parking

Cons:

No air conditioning in hot room. Shower was so complicated we had to ask reception how it worked.

2026-06-28 • via Nuitee