SureStay Plus Hotel by Best Western Salmon Arm

Hotels
•
Best Western
7.8 (863 reviews)
61 10th Street Southwest , Salmon Arm , CA

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Convenient location
Cons:
Bed comfort
Noisy heating
Missing hot tub
Cleanliness issues

Categories

Cleanliness
6.1
Air conditioning and heating issues, reports of cleanliness below standard.
Service
8.56
Staff were responsive and helpful, with several mentions of good service.
Location
9.1
Convenient location with mentions of nearby amenities and easy access.
Room Quality
7.56
Generally good room quality but some reports of discomfort in beds.
Amenities
7.59
Basic amenities available; some complaints about missing features like restaurants.
Value for Money
8.04
Recognized value with good breakfast options and room space for rates.
Food and Beverage
7.6
Breakfast quality is above expectations; some comments on limited options.
Overall Experience
7.87
Mixed experiences, but most reviews indicate a good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:22

Property Description

Convenient Location
Situated just off the Trans-Canadian Highway and a short 5-minute drive from Salmon Arm town center and the picturesque waterfront, the SureStay Plus Hotel by Best Western Salmon Arm offers a prime location for travelers looking to explore the area.

Comfortable Accommodations
Each room at the hotel is equipped with a microwave, refrigerator, cable TV, free Wi-Fi, a seating area, and coffee making facilities, ensuring a comfortable and convenient stay for all guests.

Relaxing Amenities
Guests can unwind and recharge at the indoor pool and hot tub, perfect for relaxation after a day of exploring. Additionally, a daily breakfast buffet is served, and the 24-hour front desk is always available to assist guests.

Experience the perfect blend of convenience and comfort at the SureStay Plus Hotel by Best Western Salmon Arm. Book now for an unforgettable stay!

Important information:

Please note, guests traveling with pets must inform the property in order to secure a pet room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YLW

Location

Guest Reviews

7.8
Based on 863 reviews
Cleanliness: 6.1
Service: 8.56
Location: 9.1
Room Quality: 7.56
Amenities: 7.59
Value for Money: 8.04
Food and Beverage: 7.6
Overall Experience: 7.87
H
Hans Georg • couple • ca
7
2026-09-18 • via Nuitee
J
James • solo_traveller • ca
9
Pros:

very accommodating
as I had a wedding at 3:00pm and they let me check in early which made things so much easier
then I was able to come back and chill a bit before the reception
location was great room was comfortable and the breakfast was good
though the price fluctuated a lot so i had to pay twice which was rather annoying so make sure you double check you are not over paying or underpaying

Cons:

the hot tub should be working
it was cool out and I really wanted to relax but it was not working
and its been in disrepair for a while
your a hotel chain you need to get on these things or reduce the cost otherwise other hotels that do have these things will take over and push you out of business when you do have a great place
just get it fixed :)

2026-09-16 • via Nuitee
R
Roslyn • extended_group • ca
6
A reasonable experience. Expensive for type of room.
Pros:

Breakfast was excellent. The lady who took my order and went upstairs to get it for me was lovely and so accommodating. She checked several times to see if I needed anything else.
Desk people on check-in and check-out were pleasant.
Toilet was raised and had a grab bar which was essential.

Cons:

The "accessible" suite had a tub/shower combination which meant no shower for a person with mobility issues who needed a walk-in shower.
Having the breakfast room upstairs meant not accessible for person with walker. While arrangements had been made for delivery of food, it meant not eating with friends.
Bed was just a couple of inches too high making it difficult for a short person to get into.
Most tv channels said that there was no subscription for them so viewing was limited.

2026-09-11 • via Nuitee
K
KGMcCallum • solo_traveller • ca
8
Pros:

Nice, clean room and comfortable bed. Breakfast was really good and hostess was awesome!

2026-09-11 • via Nuitee
C
Celia • solo_traveller • ca
2
If it wasn't a pet friendly place. Wouldn't have stayed
Pros:

It was pet friendly

Cons:

Dirty floor
Hair on bedding
Location was by the train very noisy
Lots of sketchy looking people lingering around

2026-09-11 • via Nuitee
D
David • solo_traveller • us
5
2026-09-07 • via Nuitee
P
Paulette • couple • ca
7
Sufficient
Pros:

Comfortable room, good location

Cons:

There was no coffee system in the room. Apparently BW does not want the competition???!
Considering the relatively high price for the room (similar or more than other BW rooms we were in on our trip)I felt this was a big factor

2026-09-07 • via Nuitee
D
Donna • couple • ca
9
2026-09-02 • via Nuitee
K
Kaija • couple • ca
8
Travelling thru
Pros:

Breakfast had variety of options - love the choices.
Bed was very comfortable.

2026-08-30 • via Nuitee
K
Karen • family_with_children • ca
8
2026-08-26 • via Nuitee
H
Henrietta • couple • ca
8
Very good value.
Pros:

Best breakfast at a motel!

Cons:

Bathroom can be better.

2026-08-25 • via Nuitee
K
katrin • solo_traveller • de
5
2026-08-24 • via Nuitee
A
Andrew • solo_traveller • ca
2
2026-08-24 • via Nuitee
P
Penny-lynn • couple • ca
10
2026-08-24 • via Nuitee
S
Stephen • extended_group • au
7
2026-08-22 • via Nuitee
S
Sherry • solo_traveller • ca
7
Pros:

Room was spacious and clean. Bed was comfortable. The free breakfast was decent. The location was excellent.

Cons:

Nothing really. I think for a longer stay like we had, we needed a suite with a sofa or sitting chairs. Parking was at a minimum, since there was a paving company that took lots of spaces with their big trucks.

2026-08-18 • via Nuitee
M
Matilda • couple • ca
8
Was good would stay again, when prices are lower..
Pros:

Good location

Cons:

No coffee and the pool room was stuffy and hot

2026-08-15 • via Nuitee
R
Rita • solo_traveller • ca
9
Pros:

Room comfortable. Especially enjoyed having a comfortable sofa to sit on. Enjoyed the outdoor patio.

Cons:

No coffee maker in the room.

2026-08-15 • via Nuitee
R
Randy • couple • ca
7
Returning customer continuing to recommend to his hotel.
Pros:

Location to water slide, restaurants and the midpoint of our journey. Staff seemed keen to make our stay welcome and comfortable.

2026-08-14 • via Nuitee
W
William • family_with_children • ca
1
Would not return
Pros:

I did not have a good experience.

Cons:

Very unclean, crumbs on furniture, dirt on floor, hair on comforter also slight stain on a sheet so had me wondering if room was even cleaned. Feet were black from only sort time walking around room.

2026-08-13 • via Nuitee