SureStay Plus Hotel by Best Western Salmon Arm

Hotels
Best Western
7.8 (823 reviews)
61 10th Street Southwest , Salmon Arm , ca

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Convenient location
Cons:
Bed comfort
Noisy heating
Missing hot tub
Cleanliness issues

Categories

Cleanliness
6.1
Air conditioning and heating issues, reports of cleanliness below standard.
Service
8.56
Staff were responsive and helpful, with several mentions of good service.
Location
9.1
Convenient location with mentions of nearby amenities and easy access.
Room Quality
7.56
Generally good room quality but some reports of discomfort in beds.
Amenities
7.59
Basic amenities available; some complaints about missing features like restaurants.
Value for Money
8.04
Recognized value with good breakfast options and room space for rates.
Food and Beverage
7.6
Breakfast quality is above expectations; some comments on limited options.
Overall Experience
7.87
Mixed experiences, but most reviews indicate a good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:22

Property Description

Convenient Location
Situated just off the Trans-Canadian Highway and a short 5-minute drive from Salmon Arm town center and the picturesque waterfront, the SureStay Plus Hotel by Best Western Salmon Arm offers a prime location for travelers looking to explore the area.

Comfortable Accommodations
Each room at the hotel is equipped with a microwave, refrigerator, cable TV, free Wi-Fi, a seating area, and coffee making facilities, ensuring a comfortable and convenient stay for all guests.

Relaxing Amenities
Guests can unwind and recharge at the indoor pool and hot tub, perfect for relaxation after a day of exploring. Additionally, a daily breakfast buffet is served, and the 24-hour front desk is always available to assist guests.

Experience the perfect blend of convenience and comfort at the SureStay Plus Hotel by Best Western Salmon Arm. Book now for an unforgettable stay!

Important information:

Please note, guests traveling with pets must inform the property in order to secure a pet room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YLW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 823 reviews
Cleanliness: 6.1
Service: 8.56
Location: 9.1
Room Quality: 7.56
Amenities: 7.59
Value for Money: 8.04
Food and Beverage: 7.6
Overall Experience: 7.87
M
Misaki solo_traveller ca
10
2026-06-18 via Nuitee
P
Phillips solo_traveller gb
8
Excellent value for money
Pros:

Excellent value for money.
The room was large and very comfortable. It included a fridge, microwave, coffee maker.
Free breakfast was extremely good: choice of cereals, toast, fruit, yogurt and waffles.
The woman running the breakfast room was so friendly and efficient.

Cons:

Nothing - a great stay.

2026-06-16 via Nuitee
D
David family_with_children ca
4
2026-06-07 via Nuitee
K
Kim family_with_children ca
3
Arrived late and tired. Only reason to stay. Otherwise would not book again.
Pros:

Breakfast was decent

Cons:

Felt very dirty. Bug bodies in various locations through the room. Stained sheets. Price was high for the room.

2026-06-07 via Nuitee
T
Terry solo_traveller ca
5
Pros:

Staff

Cons:

Bed old.
Light switch didn't work.
Only one night table
Frig door handle broken

2026-06-04 via Nuitee
D
Damien couple ca
10
The room is very good and breakfast is great.
Pros:

The room is very good and breakfast is great.

2026-05-25 via Nuitee
M
Mieke family_with_children nl
10
2026-05-22 via Nuitee
M
mirela couple ca
9
it was a good experience overall. Beds are comfortable.
Pros:

It is a nice place and good for the money you pay

Cons:

outdoor building needs an upgrade

2026-05-21 via Nuitee
C
Ches couple ca
9
2026-05-21 via Nuitee
R
Robert solo_traveller ca
8
Pros:

Quiet

2026-05-19 via Nuitee
D
donna extended_group ca
10
Over all great place to stay.
Pros:

Breakfast was good.

Cons:

The pool area could have been cleaner.There was garbage all over in there. So we did not use the pool.

2026-05-17 via Nuitee
C
Charles Dan solo_traveller ca
8
Pros:

The breakfast was great! The room was clean and the facilities were neat and tiidy.

2026-05-16 via Nuitee
P
Pak solo_traveller ca
9
2026-05-13 via Nuitee
K
Kerstin extended_group de
5
Zur Not für eine Nacht in Ordnung, aber nichts für einen längeren Aufenthalt.
Pros:

Es war alles vorhanden, Wasserkocher, Bügeleisen…

Cons:

Sehr dunkle Zimmer, mit Fenstern zum Parkplatz heraus. Senkt etwas die Urlaubsstimmung.

2026-05-13 via Nuitee
R
Ranil solo_traveller ca
9
2026-05-08 via Nuitee
A
angela family_with_children au
8
2026-05-07 via Nuitee
C
Charles Dan solo_traveller ca
8
Pros:

The. Breakfast was great

Cons:

The hotel put us in a back room because of our dog.

2026-05-05 via Nuitee
G
Gareth solo_traveller gb
4
Dirty room - doesn't live up to Best Western standards.
Pros:

The location was convenient.
The breakfast was good, the breakfast room pleasant and the staff member there very helpful.

Cons:

Our room was dirty. The floor was covered in dust, dirty marks and bits and pieces - it obviously hasn't been hoovered, let alone mopped. Surfaces were dusty and the bed looked crumpled. All in all, it was very unwelcoming.
We had booked two nights and brought this to the attention of the front desk on checking in. We were told it was the only available room, but that it would be cleaned properly the next day.
It wasn't.
The hotel manager dealt with our concerns more fully after this, but we wouldn't stay again.

2026-05-02 via Nuitee
C
Chance solo_traveller ca
10
2026-04-29 via Nuitee
H
hromthunder Family Vancouver, British Columbia
10
Stop your search now. Book a room at this hotel. Don't worry, you can always thank me later.
Pros:

Everything was perfect. If this location could improve in any way, I do not know how.

2026-04-28 via Tripadvisor