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Facilities
Property facilities
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Grocery deliveries
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Wheelchair accessible
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Public transport tickets
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Golfing on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Private picnics
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Japanese garden
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Secured parking
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Garage
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Fishing nearby
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Guest education on local ecosystems and culture
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Paddle boating nearby
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Marshall Suites, centrally situated in Bainbridge, just 14 km from Seattle, offers free WiFi throughout the property. Each room features a TV with cable channels, a convenient microwave, and a private bathroom with a bath or shower for your comfort.
Convenient Location
Explore nearby attractions with ease as Bellevue and Lynnwood are within 27 km from Marshall Suites. Additionally, Sea-Tac Airport is a mere 27 km away, ensuring smooth transitions for travelers.
Modern Amenities
Indulge in a stay where modern amenities meet comfort. From the complimentary WiFi to in-room entertainment options, Marshall Suites ensures a pleasant and convenient stay for all guests.
Book your stay at Marshall Suites now to experience luxury and convenience combined.
Please note the property only accepts dogs weighing a maximum of 36 kg.
The Washington State Ferry will not be in service from September 7, 2023, to September 13, 2023. If you are planning on using the ferry as transportation to/ from Bainbridge Island during your stay please contact us for other transportation options.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Parking
Free private parking is possible on site (reservation is needed).
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Marshall Suites Bainbridge has an excellent location and very comfortable, spacious rooms. The kitchenette with a microwave, fridge and coffee machine was very convenient and made the stay easier. The room itself was spacious and comfortable.
Breakfast was included with our stay, which was appreciated, though it was a very basic one, consisting mainly of bagels, coffee, apple and waffles.
Unfortunately, our experience with the front desk significantly affected the overall impression.
At check-in, Lilly at the front office accidentally placed a card hold amount that was higher than expected. To be fair to her, she was apologetic and otherwise hospitable, and informed us that the issue should automatically resolve.
However, when the hold had not corrected by the following morning, we approached the front desk to seek clarification. At that point we interacted with Manager Janette. As our reservation had been made through a third-party website, we felt our concerns were met with indifference rather than a willingness to help. We requested assistance understanding the hold issue and whether Lilly could be contacted to clarify the earlier discussion, but that was not accommodated. Instead, we were repeatedly directed to contact the third-party booking provider.
Another interaction that left us uncomfortable involved complimentary bottled water. Complimentary bottled water was part of the hotel entitlement to everyone, and when we made an inquiry regarding it, we were told by Manager Janette that the sink water in the bathroom was drinkable. While we understand tap water is safe to drink, the response felt dismissive and not particularly guest-focused given the nature of the question.
We also found some front desk interactions lacked warmth and professionalism. At one point while we were seeking assistance regarding our concerns and queries, there was laughter and conversation among staff on the query, while we were standing there waiting, which felt dismissive and uncomfortable from a guest perspective.
One additional disappointment was that the laundry facility was out of order on our floor during our stay.
The hotel itself has many positives like excellent location, spacious rooms and useful in-room amenities , but unfortunately the front desk experience took away from what otherwise could have been a very good stay.
The room was large and it was nice to have the couch and sitting area. We didn't have any food from the breakfast, but I did appreciate the drinks and snacks available to the guests.
The carpet is old and dirty - plus it's cheap industrial carpet squares. Yuck.
The tile on the bathroom floor is mismatched and very poorly laid. Uneven and a tripping hazard.
The ice machine is broken on the 4th floor.
We needed to go to the front desk multiple times to get the room key to work.
The room has an odd, musty odor, dirty-smelling odor.
フェリー乗り場に近い。周辺に気軽なレストラン、スーパーがあります。
設備は古いが清潔。
2泊した後に部屋の掃除を頼んだがやっていなかった。
The parking was very convenient.
I was so impressed by the helpfulness of the young man at reception. I needed linens for a sleeper couch, and he was friendly and very quick to get me what I needed.
Close to town, secured parking, clean, spacious rooms.
The staff, though, really the shining star of this place. They are gracious, helpful, and treat everyone like they are a guest in their home. This is a very special place that I return to often.
Location!!!
Good location. Quiet
The front desk people were very friendly and helpful! Beds were really comfortable. Huge room. Parking garage was a huge plus. Wonderful mini market right next door.
Nothing
The location is easy to find and access; the staff is amazing and the rooms are quite clean.
Limited variety for breakfast but works with what we got.
Problems with the room keys not functional and had to be exchanged a number of times.
Wow. What a train wreck of a place. The woman at the front desk had no idea what she was doing. She had me write my cc # on a sticky note because she didn’t know how to key it in. The printer was broken. She kept forgetting what room she put me in. Head of Housekeeping was also behind the desk and looked like she was mad at the world. Then the next employee arrived 10 minutes early and refused to clock in after front desk woman asked her for help. After 35 minutes, I left, never having ever checked in.
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