Albergo Diffuso Birkin Castello

Pas de fenêtres dans la chambre sous les toits juste une petite lucarne condamnée

The only small thing is that because the building is old, it is loud. The doors at the entrance, the wood stars, the doors from the rooms. So we would get awake with people getting up later at night. For us not a big deal but would keep that in mind.

Manca ascensore ...con le scale strette si fa un po di fatica con le valigie..

Nada

L’accès aux chambres, pas d’ascenseur (3 étages)

Long wait for the check-in.

The room was noisy at night with lots of traffic going down the narrow street outside & comings & goings in the hotel. You need to be very fit to stay in this hotel as it is on a very steep hill with a tough climb back to the hotel at night.

La personne qui prépare le petit déjeuner le matin fait beaucoup de bruit avec la vaisselle dans la cuisine attenante très tôt le matin.

Nothing

The hotel concept is that it is ”spread out” in different buildings. Which means if you are in the wrong part you will have to walk a few streets away from the reception and barely see any staff. You will live on the second floor of a run down apartment building where the hotel has converted an apartment to several hotel rooms. The stairs are dark, and the other people living there don’t seem to enjoy having a hotel in their building based on the notes in the stairway.
There exists a lift, that is more akin to a service elevator and is slower than crawling.
Depending on which building you are placed in you might be forced to eat breakfast in your room, as the buffet is only for some guests as there is not space for every guest. This is not as advertised on their website, so beware! Also the breakfast is cheap, with the advertised ”carefully selected local producers” being from the nearest supermarket based on the packaging.
The breakfast is prepared outside the rooms, so make sure to bring earplugs as the microwave beeps, coffee maker noises, and plate banging starts at 7:00 every morning and goes on for a few hours. After that the loud vacuum is turned on. This is very loud in the rooms as the walls are thin and the doors don’t block sound at all.
Overall it’s a hotel that wants to look deluxe, but there is no substance. The concept is bad and the deluxe look of the rooms is just a facade with no backing. The advertising is borderline false if not lies. Would not recommend a stay at this price (at most worth half the price)
Also the towels have holes…

chegamos ao alojamento e fomos confrontados com as piores condições que alguma vez vimos. O quarto que nos queriam colocar ficava num sótão, 5 piso, sem luz natural qb, sem janelas (somente com dois “postigos” bem pequenos), tinha uma porta de entrada que não fechava e não garantia qualquer privacidade (auditiva e visual) e segurança. Tinha bolor na parede e um cheiro a mofo em todo o espaço. O acesso era feito somente por umas escadas exíguas (sem elevador), não tendo nem um patamar antes da porta: os degraus iam diretos a porta! NAO HAVIA CONDIÇÕES DE SEGURANÇA, PRIVACIDADE, E HIGIENE / SAÚDE. Temos fotografias e vídeos.
Obviamente recusamos ficar. Neste momento a booking / alojamento ainda se recusam a devolver o dinheiro. Péssimo apoio desta plataforma durante a nossa visita ao local e após.