Hotel NEO+ Penang by ASTON

Hotels
Independent
8 (106 reviews)
68 Jalan Gurdwara, George Town, Penang, 10300 , George Town , MY

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Fitness facilities
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
See all facilities

Review Highlights

Pros:
Convenient
Loved the room
Excellent service
Lovely pool area

Categories

Cleanliness
7.75
Standard quality for this hotel tier.
Service
8.25
Excellent service.
Location
8.25
Standard quality for this hotel tier.
Room Quality
8.25
Loved the room.
Amenities
8.25
The pool area was also lovely.
Value for Money
7.75
Standard quality for this hotel tier.
Food and Beverage
7.75
Standard quality for this hotel tier.
Overall Experience
7.75
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:35

Property Description

Indulge in a vibrant stay at Hotel NEO+ Penang by ASTON, perfectly situated in the heart of George Town to offer you the best of comfort and convenience.

Recreational Delights
Make a splash in our stunning outdoor pool or maintain your fitness routine in our fully-equipped fitness center. The perfect spots to unwind and recharge after a day of exploration.

Dining & Refreshments
Satisfy your cravings at our exquisite restaurant, Lemongrass, or grab a quick bite at our coffee shop. Enjoy a drink in our bar/lounge to cap off your evening perfectly, with room service available for your comfort.

Room Comforts
Our 196 air-conditioned rooms offer an inviting retreat, complete with flat-screen TVs, minibars, and complimentary Wi-Fi. Luxurious private bathrooms and thoughtful amenities ensure your stay is as comfortable as it is enjoyable.

Experience George Town like never before—secure your stay today!

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8
Based on 106 reviews
Cleanliness: 7.75
Service: 8.25
Location: 8.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 7.75
J
jacki solo_traveller my
10
Pros:

room

Cons:

car park

2026-06-13 via Nuitee
L
Lady Nina solo_traveller nl
8
2026-06-12 via Nuitee
C
Cecilia solo_traveller sg
8
Pros:

Loved that it was in a location where all the desired amenities were close by and quite a few attractions were within walking distance.

The staff were very helpful, accomodating and cheerful. I enjoyed my stay as much as I did when I booked Neo + last year as well.

Cons:

Nothing

2026-06-12 via Nuitee
W
Wong solo_traveller my
9
Pros:

Nearby a lot of shop and restaurants

2026-06-09 via Nuitee
A
Al C K Yap solo_traveller my
7
Great Location with fairly newly renovated rooms with basic amenities
Pros:

Pleasant hotel with newly renovated rooms. Stayed in 2201. Has all the basic amenities. Free water refill at water dispenser located just outside the room. Good location within walking distance to convenience shops, restaurants, cafes, etc. Would return just for the location of the hotel.

Cons:

Pity about poor maintenance of bathroom door which was loose thus didn’t close the bathroom well. Also room chair was quite worn out.
I also had a RM100.00 Room Deposit that the Hotel did not return to me, Dates of Stay June 5-7, 2026. Stayed in Room 2201

2026-06-08 via Nuitee
F
Fabian Mario solo_traveller es
7
Bueno
Pros:

Es cómodo y a media distancia de todo. La piscina está muy bien.

Cons:

Le falta un poco de cuidado, si bien está limpio se nota el paso del tiempo. El gym no existe realmente y es una pena ni una mancuerna.

2026-06-07 via Nuitee
A
apoj extended_group my
10
Highly recommended hotel: great location, very clean
Pros:

Extremely clean facilities. Excellent customer service. Great location (just opposite Hin Bus Depot), easily walkable to Georgetown heritage area. Very good breakfast.

Cons:

None - it was all excellent

2026-06-07 via Nuitee
I
Ivan Andrea solo_traveller it
10
2026-06-06 via Nuitee
I
IanKKY solo_traveller my
7
Pros:

Room size is large and location is near to many popular spots

Cons:

Room looks basic and slightly dated. Bed is hard.

2026-06-06 via Nuitee
M
Marika extended_group it
7
2026-06-05 via Nuitee
T
TasnimQ couple ke
8
Great location Hotel!
Pros:

The room size was Amazingly spacious. We booked the Deluxe Double Room for two people, and it provided plenty of space for our luggage and to move around comfortably. The view of the city was also excellent. Location is Fantastic! walking distance to all interest locations.

Cons:

It would have been great if at least there was bottle of water in the room , seems they dont include water, also extra towels , and extra pillows, but overall budgetwise its great.

2026-06-02 via Nuitee
R
Radzuan family_with_children my
8
Nice and recommended
Pros:

Bilik kemas. Saiz Besar utk saya bertiga. AC sejuk saya suka.

Cons:

Bantal saya rasa kena bagi 2 Bantal per pax.

2026-06-02 via Nuitee
E
Elena Dirce Lina solo_traveller it
8
Vacanza con famiglia
Pros:

Hotel confortevole,grande spazio in camera, posizione perfetta venti minuti per tutte le attrazioni del centro e del porto
Personale gentile

Cons:

La colazione un po' scarsa per un 4 stelle, il caffè solo solubile nel distributore,orrendo, consiglio di mettere almeno una macchina multifunzione,come ho trovato in altri posti in Asia

2026-06-01 via Nuitee
E
Elena Dirce Lina solo_traveller it
8
Pros:

Quasi tutto

Cons:

La colazione un po' triste

2026-06-01 via Nuitee
A
ARUN DAS extended_group ae
10
2026-05-31 via Nuitee
F
fabienne solo_traveller fr
9
Super
Pros:

RAS

2026-05-30 via Nuitee
H
HASIMAH couple my
8
2026-05-30 via Nuitee
A
Ansar couple mv
8
2026-05-27 via Nuitee
M
Michael couple au
8
2026-05-24 via Nuitee
J
Jeremy solo_traveller nz
10
2026-05-24 via Nuitee