OZO Hotels Arena Amsterdam

Hotels
7.4 (10334 reviews)
Karspeldreef 2 , Amsterdam , nl

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location for concerts
Friendly staff
Cons:
Poor cleanliness in bathrooms
Unsatisfactory breakfast quality

Categories

Cleanliness
6.54
Many reviews indicate poor hygiene in the bathroom along with visible mold and hair from previous guests.
Service
8.51
Generally positive comments about staff friendliness and service.
Location
8.55
Conveniently located close to the ZiggoDome and public transport, appreciated by guests.
Room Quality
7
Mixed feelings; while some rooms were described as fine, others had issues like cleanliness and maintenance.
Amenities
7.53
Basic amenities provided; however, there were some complaints regarding the quality of breakfast items.
Value for Money
6.99
Some guests found the price a bit high for the offered quality, especially concerning the cleanliness.
Food and Beverage
6.54
Breakfast was often rated poorly, with comments on stale bread and lack of variety.
Overall Experience
7.51
General satisfaction with the stay, but significant room for improvement mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:18

Property Description

Modern Rooms with Amenities
Experience comfort and convenience in our air-conditioned rooms featuring flat-screen TVs, safes, and electric kettles. The private bathrooms are equipped with hairdryers for your convenience.

Convenient Location
Situated just 1 km from Amsterdam Arena, our hotel is a short walk from public transportation, making it easy to explore the city. With on-site parking available, you can conveniently travel by car as well.

Dining and Fitness Options
Indulge in delicious meals at our on-site restaurant or maintain your fitness routine at the free fitness centre. Stay connected with complimentary WiFi throughout the property.

Book your stay at OZO Hotels Arena Amsterdam for a blend of modern comfort and convenience in the vibrant city of Amsterdam.

Important information:

The restaurant will be closed during the weekends. The restaurant will also be closed during Christmas.

Parking is subject to availability due to limited spaces and cannot be reserved in advance.

For booking of more than 5 rooms, different policies and conditions aply.

Please note that the pre-authorization fee will be returned to the guest following check-out. Please note that it may take some time to appear in the guest's account.

Please note that the credit card that is used for the booking needs to be present at check-in. When this credit card is not available please bring a photocopy of the credit card with authorization of the owner.

Please note that guests may be assigned a different room type during periods of limited availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 15 per day.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 10334 reviews
Cleanliness: 6.54
Service: 8.51
Location: 8.55
Room Quality: 7
Amenities: 7.53
Value for Money: 6.99
Food and Beverage: 6.54
Overall Experience: 7.51
N
Notermans solo_traveller be
7
2026-05-30 via Nuitee
E
Emmanuella solo_traveller nl
1
Pros:

I liked the colleagues who helped me check in and out.

Cons:

The room was very dirty as if they didn’t clean the room.
Secondly Dhr. Li was rude. I understand every hotel has their own rules but what happened he could have at least apologized or come with a solution. He just acted as if he didn’t care about his customer. So he lost one.
I had to leave the hotel a day earlier because I couldn’t stay in it. Really waste of my money, it was my first time being there and I just had a bad experience. Honestly never again.

2026-05-30 via Nuitee
M
Marcello family_with_children it
8
2026-05-30 via Nuitee
A
Anna solo_traveller pl
10
2026-05-30 via Nuitee
L
Lee solo_traveller es
9
Pros:

Close proximity to work. Rooms were nice n clean

Cons:

Beds are too hard , unfortunately unable to get a good nights sleep..

2026-05-30 via Nuitee
D
Davinia extended_group mt
5
Pros:

The room was clean and towels are changed everyday if you want.
They also keep your luggage for you and you can pick it up later.

Cons:

Too overpriced for the location and the size/ambient of the room.

2026-05-30 via Nuitee
D
Dayse family_with_children de
6
2026-05-29 via Nuitee
M
Marie family_with_children fr
10
2026-05-28 via Nuitee
T
Teve solo_traveller ee
5
15 min walk from Johan Cruijff Arena, but a bit too costy for the value
Pros:

Location close to Johan Cruijff Arena. Easy access with metro, 15 minutes ride from centre.

Cons:

Cleaniness, reception, restaurant was mostly closed. If you need to go to on an event at Staadion Johan Cruijff Arena, the location is perfect. Value for money is poor though, Hotel clearly needs refresh.

2026-05-28 via Nuitee
M
Mireille couple be
4
Need to step up
Pros:

Location : close to arena

Cons:

Very expensive / value for money nok. Breakfast : very slow service and quality nok

2026-05-28 via Nuitee
D
Dellino solo_traveller it
8
Pros:

la vicinanza alla stazione Metro e a una fermata dalla stazione Ferroviaria Bijlmer Arena, comoda x il trasferimento dall'aeroporto.

Cons:

La camera non era molto pulita e il cambio biancheria non proprio impeccabile. Da migliorare. Nel complesso un rapporto qualità/prezzo in linea

2026-05-27 via Nuitee
P
Peter extended_group be
4
erg basis hotel waar prijs kwaliteit uit balans
Cons:

bar was dicht op 22:30, snackt waren al niet beschikbaar
Ontbijt was de absolute basis, het belg zag er niet vers uit, pistolees wak, eieren koud
kamer oploskoffie
dat voor deze prijs ?

2026-05-27 via Nuitee
R
Roi solo_traveller es
10
2026-05-27 via Nuitee
A
Al Haj Ali family_with_children de
8
2026-05-26 via Nuitee
K
keegan extended_group gb
10
2026-05-26 via Nuitee
E
Emilie solo_traveller no
10
2026-05-26 via Nuitee
D
Downes solo_traveller gb
10
Pros:

Everything

Cons:

Nothing

2026-05-26 via Nuitee
Y
Yvonne family_with_children de
5
Amsterdam war aufregend, schön, moderne Anbindung, das Hotel leider sehr in die Jahre gekommen.
Pros:

Die Betten waren gut und die Anbindung zur Metro top. Die Größe von Zimmer war in Ordnung.

Cons:

Die Fliesen in der Dusche waren im unteren Bereich sehr keimig, der Duschkopf war total verkalkt und defekt. Die Glasabtrennung vom gesamten Bad war schmuddelig.
Beim Schreibtisch im Zimmer waren die Steckdosen verdreckt, der Wasserkocher hatte noch Wasser von dem Vorkunden drin.
Die Gardinen hatten Flecken. Es hätte mal was erneuert werden müssen und gründlicher gepflegt werden.
Das Frühstück war naja - in Holland nur zwei Sorten Käse und fertig Wurst, ist etwas dürftig. Kein frisches Obst, nur so ein gemischtes Obstwasser.
Für ein Hotel mit vier Sternen fanden wir es schlecht.

2026-05-26 via Nuitee
T
Tony Kwaku solo_traveller nl
8
2026-05-25 via Nuitee
V
Vitaliia solo_traveller ua
8
2026-05-25 via Nuitee