Aloft by Marriott Durham Downtown

Hotels
•
Aloft
8.9 (305 reviews)
345 Blackwell Street , Durham , US
+1 919-402-5656

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Uncomfortable room design
Poor food service

Categories

Cleanliness
9.03
The rooms were clean but the breakfast experience left a lot to be desired.
Service
9.4
Most employees were friendly and helpful despite some negative experiences with staff.
Location
10
Excellent location next to the DPAC, very convenient for events.
Room Quality
8.24
Room design considered uncomfortable and not ideal; lumpy bed and poor heating design.
Amenities
8.69
Basic amenities available but food and beverage service fell short.
Value for Money
8.72
Not considered a great value for money compared to other options.
Food and Beverage
7.18
Quality of food and beverage options was a major complaint; service was slow and items unavailable.
Overall Experience
9.93
Enjoyable stay overall with a few issues; location was the highlight.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:09

Property Description

Modern Accommodations
Aloft Durham Downtown offers contemporary rooms equipped with all the essentials for a comfortable stay. From air conditioning to a coffee machine, we've got you covered.

Convenient Amenities
Enjoy our outdoor pool, fitness center, and delicious on-site dining options. Plus, take advantage of free WiFi access throughout the property.

Prime Location
Situated just steps away from American Tobacco Campus and Durham Performing Arts Center, Aloft Durham Downtown is the perfect choice for travelers looking to explore the vibrant city of Durham.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Aloft Durham Downtown now!

Important information:

Guests must be 21 years of age or older to check in without a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Location

Guest Reviews

8.9
Based on 305 reviews
Cleanliness: 9.03
Service: 9.4
Location: 10
Room Quality: 8.24
Amenities: 8.69
Value for Money: 8.72
Food and Beverage: 7.18
Overall Experience: 9.93
B
Betsy S • couple • us
8
A very convenient location probably contributes to high prices but rooms are very nice!
Pros:

Room was lovely, roomy, clean. Pricey but very nice.

Cons:

Breakfast options aren’t great.

2026-09-18 • via Nuitee
J
Jeremy • extended_group • us
7
We would stay here again. Great location!
Pros:

The location was excellent. We were there for an event at the Durham Bulls Athletic Park. We could see the park from our room, so walking to the event was a bonus. Noticed other restaurants in the immediate area as well. We didn’t adventure much as we were just there for the one night. Would choose again for any events in that area. Room was clean and spacious for 4 of us. Beds comfortable. Pool table in the lounge was a plus. Food service on-site was nice after coming in late from event. Grabbed snacks and hot cookies before heading up. Kitchen offered pizza & other food too. Staff was friendly.

Cons:

We arrived in the room and the TV was not working. Tried to call the front desk from the room phone & that didn’t seem to work either. There was a cleaner next door who didn’t speak English, but was able to communicate enough for her to call her manager who spoke some English and called the maintenance guy. He quickly determined the issue -cable not connected & had to go through the drawers to reconnect. Despite language barrier the staff I was in contact with responded within a timely manner.

The pool was out of service, which was a disappointment for the 2 teen boys with us. They were looking forward to swimming. When I asked about it I was told it was being cleaned… I guess that takes all day/night.

Shower pressure is low.

Not that big of a deal, but a train did come through the area early morning blowing the whistle. We are early risers anyway. Not sure if that is an everyday occurrence.

2026-08-24 • via Nuitee
A
Autumn • family_with_children • us
10
2026-08-05 • via Nuitee
1
124kimberlyc • Friends getaway
8
Great Location
Pros:

The staff was very nice and seemed genuinely happy to be there. Unfortunately the weekend we were there, the pool was closed for service. The location is great if you are going to an event at the Performing Arts Center or a baseball game.
The room was comfortable, though could use some extra hooks in the bathroom.
It can be noisy due to events in the area AND a train comes through regularly. It was not a detraction for us personally, but is definitely something to be aware of.
The dining situation in the hotel itself was a bit disappointing. There is a bar and a small "grab and go" kind of "restaurant. You could order some special meals available during mealtimes, it was not a "restaurant" in the typical expectations of a restaurant. That being said, there are tons of options within minutes of the hotel walking.

Hotel parking is $15/night and is in an attached parking garage.

Value for the money - Pretty good. The location is the absolute best for me because we didn't have to drive anywhere to attend the event and that saved so much time. The atmosphere overall is pleasant and things are clean.

2026-08-04 • via Tripadvisor
C
Cynthia • couple • us
7
The hotel served it's purpose for the concert I attended at DPAC
Pros:

Close to DPAC

Cons:

Water was smelly, TV didn't work, few food options within walking distance

2026-07-18 • via Nuitee
P
Pamela • solo_traveller • us
9
Pros:

Great proximity to DPAC and able to see fireworks from stadium while lounging by the pool!

Cons:

When I needed to stay an additional night, staff weren't particularly empathetic (I was suffering from a terrible stomach virus) or helpful. That was disappointing, since up until that moment, staff had been wonderful.

2026-07-18 • via Nuitee
G
G Daddy • couple • us
10
2026-07-12 • via Nuitee
S
Susie • family_with_children • gb
1
2026-06-30 • via Nuitee
B
Barry • couple • us
10
2026-06-29 • via Nuitee
J
Joseph • couple • us
8
2026-06-16 • via Nuitee
A
ACW • solo_traveller • us
10
Pros:

So close to DPAC, Durham Bulls Stadium and fun shopping!

2026-06-14 • via Nuitee
M
MELISSA • family_with_children • us
10
Had a wonderful stay. Would definitely use this hotel again for future visits.
Pros:

Loved how close it was to places to eat. Also very convenient when going to see a program at DPAC.

Cons:

one elevator didnt work the night of the show and took for ever to get off of the 2nd floor to the lobby. Also how much the rooms echo'd. I was charged for parking but the parking deck was open the whole time without having to pay if you were just visiting the area.

2026-06-01 • via Nuitee
I
Isaac • couple • us
9
2026-05-30 • via Nuitee
T
Tonya • family_with_children • us
10
The stay was fantastic for me and my two daughters for a girls overnight trip to see Hamilton at the DPAC.
Pros:

Clean, well maintained

Cons:

Everything was great

2026-05-29 • via Nuitee
M
Mohr • solo_traveller • us
9
Pros:

Close to DPAC. Very clean and the staff went out of their way to be helpful

Cons:

It was a little price

2026-05-22 • via Nuitee
R
Roger • couple • us
9
2026-05-17 • via Nuitee
S
Scott • couple • us
8
2026-05-17 • via Nuitee
A
Aron • solo_traveller • us
10
Pros:

Great location and wonderful room.

Cons:

Can't think of anything.

2026-05-13 • via Nuitee
J
Jeannine • couple • us
10
Great location and facilities
Pros:

Great location next to DPAC

Cons:

Nothing

2026-05-12 • via Nuitee
D
Dan • couple • us
4
Pros:

Location great for DPAC.

Cons:

Did not provide partial refund for cancel room.

2026-05-06 • via Nuitee