Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Garden
Hiking
See all facilities

Review Highlights

Pros:
Good location
Delicious food
Friendly staff
Cons:
Outdated rooms
Cleaning issues
Noise

Categories

Cleanliness
6.14
Several reviews mentioned issues with cleanliness and mold.
Service
7.61
Positive comments about service, but some criticism about the reception staff.
Location
8.65
Multiple reviews highlighted the excellent location next to the lake.
Room Quality
6.6
Some reviews noted rooms were outdated and needed renovations.
Amenities
7.13
Mixed feedback on amenities, with some positive mentions of the onsen.
Value for Money
7.59
Several comments suggest good value for money despite some issues.
Food and Beverage
8.14
Strong praise for the food quality and portion sizes.
Overall Experience
8.11
General satisfaction noted with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:33

Property Description

Lakefront Property with Stunning Views

Hot-Spring Baths and Japanese-Style Rooms
Experience traditional Japanese hospitality with hot-spring baths and rooms featuring a Japanese-style interior, some offering breathtaking views of Mount Fuji. Relax on tatami floors and choose between Japanese futon beds or Western-style beds in private rooms with attached bathrooms.

Delicious Kaiseki Dining Experience
Indulge in multi-course (kaiseki) Japanese dinners at Shokuji Dokoro Kaiuntei dining room, a culinary experience not to be missed. Make sure to reserve in advance for a taste of authentic Japanese cuisine.

Immerse yourself in the beauty of Lake Kawaguchiko at Royal Hotel Kawaguchiko. Book now to enjoy a relaxing stay with stunning views and top-notch amenities.

Important information:

An advance reservation is needed for the hotel's train station shuttle. The shuttle is provided between 15:00 and 18:00.

To eat dinner at the property if not included in your booking, a reservation must be made in advance.

Please note, payment is due at check-in.

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Please note that some rooms do not have a view of Mount Fuji.

To our customers, please contact the facility in advance when you arrive at the station.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TNE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ¥1,500 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 2849 reviews
Cleanliness: 6.14
Service: 7.61
Location: 8.65
Room Quality: 6.6
Amenities: 7.13
Value for Money: 7.59
Food and Beverage: 8.14
Overall Experience: 8.11
S
SHINJI • couple • jp
7
2026-07-03 • via Nuitee
E
Eiko • extended_group • jp
6
なんだが残念
Pros:

手続きが簡単
ラウンジが使いやすい

Cons:

あまり部屋が綺麗ではない
外人が多い

2026-07-02 • via Nuitee
H
hajime • family_with_children • jp
4
2026-06-30 • via Nuitee
S
shigeko • couple • jp
4
トイレとお風呂は改修されているが、他が古すぎる
Pros:

リーズナブルで泊まれた

Cons:

男風呂は匂いがしり、水漏れがしていた

2026-06-29 • via Nuitee
H
Haruto • couple • jp
10
2026-06-28 • via Nuitee
D
Dzmitry • couple • pl
9
2026-06-28 • via Nuitee
M
Manon • couple • fr
6
C’est un hôtel agréable avec des chambres spacieuse. Le personnel est très gentil et respectueux. L’emplacement est vrai
Pros:

L’hôtel est facile d’accès, le onsen est super mais pourrait être plus chaud.

Cons:

L’école de langue EF était présent. Les élèves ont été irrespectueux. Ils criaient, parlaient fort, jusqu’à tard dans la nuit. Le matin des 5h30 ils couraient dans les chambres et les couloirs. Je me suis levée régulièrement cette nuit pour leur demander de se taire.
Ce n’est pas la faute de l’hôtel, mais si vous accepter des groupes faites en sortes qu’ils ne dérangent pas les autres. Nous avons très mal dormis à cause de ces élèves mal éduqué.

2026-06-28 • via Nuitee
R
Rarara • solo_traveller • jp
10
2026-06-27 • via Nuitee
F
franck • couple • fr
8
2026-06-24 • via Nuitee
伊藤 • solo_traveller • jp
1
Cons:

シャワートイレがない
夜中に従業員が騒がしい

2026-06-23 • via Nuitee
K
Kanamori • solo_traveller • jp
6
Cons:

室内ライト消灯用のリモコンがない。
エアコンのリモコンの反応が悪すぎて、温度調整がうまく行かず、とても寒かった。

2026-06-20 • via Nuitee
H
Hazel • family_with_children • mx
9
Pros:

La ubicación definitivamente vale toda la pena, nos tocó nublado al día siguiente pero sí fue posible ver el Monte, la experiencia del Onsen es increíble además del desayuno 100% tradicional. Si llegas a la estación, acércate al módulo de información turística y ellos amablemente marcan al hotel para que vayan por ti.

Cons:

Sí es un cuarto muy chiquito pero creo que igual va con la experiencia japonesa...

2026-06-20 • via Nuitee
M
Manon • couple • fr
8
Bon rapport qualité prix, emplacement très pratique, très belle vue, chambre avec tatami immersion très sympas. Le onsen
Cons:

Hôtel à option, même une brosse à dent est payante. Je voyage régulièrement et dans beaucoup d’hôtel et d’habitude c’est gratuit à l’accueil.
Il manque une fontaine à eau avec gobelet après le onsen.

2026-06-19 • via Nuitee
F
Frank • solo_traveller • nl
9
Pros:

very close to a handy busstop; The Onsen (Japanese hot bath) was an unexpected bonus. I did not join the meals so no opinion on that topic.

2026-06-17 • via Nuitee
R
Rellie • solo_traveller • au
8
2026-06-17 • via Nuitee
M
MARIA HELENA • family_with_children • co
7
Pros:

What we loved the most was the breakfast—a solid 10 out of 10! The traditional Japanese food was spectacular and delicious. It is a traditional hotel with very comfortable tatami floor beds, perfect for anyone who doesn't mind sleeping on the floor. The views of the lake and Mount Fuji from the hotel and its surroundings were beautiful

Cons:

Knowing that it is an older hotel, it is clear that it needs an urgent renovation. The walls in the rooms are very thin, so you can hear everything from the adjacent rooms, and occasionally, there was a bad smell coming from the toilet

2026-06-16 • via Nuitee
A
Ai • solo_traveller • jp
7
Pros:

高くて良いホテル、安くて良いホテル、色々あると思います。

設備やクオリティーの高さ、…

私は結居心地良かったです。
昭和生まれだからか、どこかほっとしました。　　


スタッフの人たちの対応（マニュアルにはない時のとっさの受け答えなど）そのホテル全体の雰囲気がお客さんたちを心から受け入れいれてくれてたら、それが自然とお客さんにも伝わるのかな。

2026-06-15 • via Nuitee
C
Christelle • solo_traveller • fr
10
Pros:

La vue sur le lac depuis notre chambre, le calme de l'hôtel ainsi que la taille des la chambre, le fait que le trajet à pieds depuis la gare soit calme et agréable, le onsen

Cons:

Rien

2026-06-15 • via Nuitee
F
fook • solo_traveller • my
10
2026-06-14 • via Nuitee
C
CHIHIRO • solo_traveller • jp
10
2026-06-14 • via Nuitee