Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Garden
Hiking
See all facilities

Review Highlights

Pros:
Good location
Delicious food
Friendly staff
Cons:
Outdated rooms
Cleaning issues
Noise

Categories

Cleanliness
6.14
Several reviews mentioned issues with cleanliness and mold.
Service
7.61
Positive comments about service, but some criticism about the reception staff.
Location
8.65
Multiple reviews highlighted the excellent location next to the lake.
Room Quality
6.6
Some reviews noted rooms were outdated and needed renovations.
Amenities
7.13
Mixed feedback on amenities, with some positive mentions of the onsen.
Value for Money
7.59
Several comments suggest good value for money despite some issues.
Food and Beverage
8.14
Strong praise for the food quality and portion sizes.
Overall Experience
8.11
General satisfaction noted with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:33

Property Description

Lakefront Property with Stunning Views

Hot-Spring Baths and Japanese-Style Rooms
Experience traditional Japanese hospitality with hot-spring baths and rooms featuring a Japanese-style interior, some offering breathtaking views of Mount Fuji. Relax on tatami floors and choose between Japanese futon beds or Western-style beds in private rooms with attached bathrooms.

Delicious Kaiseki Dining Experience
Indulge in multi-course (kaiseki) Japanese dinners at Shokuji Dokoro Kaiuntei dining room, a culinary experience not to be missed. Make sure to reserve in advance for a taste of authentic Japanese cuisine.

Immerse yourself in the beauty of Lake Kawaguchiko at Royal Hotel Kawaguchiko. Book now to enjoy a relaxing stay with stunning views and top-notch amenities.

Important information:

An advance reservation is needed for the hotel's train station shuttle. The shuttle is provided between 15:00 and 18:00.

To eat dinner at the property if not included in your booking, a reservation must be made in advance.

Please note, payment is due at check-in.

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Please note that some rooms do not have a view of Mount Fuji.

To our customers, please contact the facility in advance when you arrive at the station.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TNE

Location

Guest Reviews

7.5
Based on 3020 reviews
Cleanliness: 6.14
Service: 7.61
Location: 8.65
Room Quality: 6.6
Amenities: 7.13
Value for Money: 7.59
Food and Beverage: 8.14
Overall Experience: 8.11
F
franck • family_with_children • fr
9
Ryokan avec diner et petit déjeuner compris proche du lac
Pros:

Le diner et le petit déjeuner typiques japonais. Shuttle gratuite de la gare à l'hotel

2026-10-31 • via Nuitee
S
Sylvia • couple • de
7
Pros:

Oh was perfect

2026-10-31 • via Nuitee
D
Dilyana • extended_group • bg
10
Pros:

Amazing views - one side is the lake, the other Mount Fuji. The room is spacious, beautiful, and clean. Nice onsen, great dinner experience with provided robes and traditional food.

Cons:

The common areas of the hotel (entry, lobby) were quite dated and not very beautiful.

2026-10-31 • via Nuitee
A
Ayako • couple • gb
10
もう一度滞在したい、次は１週間くらい！
Pros:

ロケーションがとても最高でした。バス停の近くで河口湖周辺の観光は快適、ホテルからでも徒歩で河口湖駅に行くことが出来たし、車がなくても快適に過ごすことが出来ました。

Cons:

ホテルでの温泉利用で、海外観光客の方が水着着用、バスタオルを浴槽内に入れて入浴していることがあり、文化や宗教の違いがあるから仕方ないのかもしれないけど、一緒に入浴する側としては、全身清潔にしてから温泉に浸かっているのだろうか？と、衛生面が気になりました。入浴時のマナーやルールを温泉の入口に分かりやすく提示したり、個々への対応は時間的に難しいだろうけど、チェックイン時にスタッフさんからお客さん達へ入浴方法を伝えたり、イラスト付きなどのパンフレットを渡したりしたら、お客さん同士でのトラブルや不快感などを少しは防ぐことが出来るかな、と思いました。

2026-10-31 • via Nuitee
C
Carolina • couple • es
8
Pros:

Personal y servicio muy buenos. Las comidas abundantes y de buena calidad. El hotel es modesto y antiguo, pero ubicado en una zona tranquila de Kawaguchiko, tiene vistas al lago Kawaguchi y al monte Fuji. La comida es 100% tradicional Japonesa, si no te gusta, no tiene bar ni sirven alcohol. A unos 10 minutos andando hay todos los servicios y a 15-20 la estación de Kawaguchiko.

Cons:

Al ser un hotel antiguo no habían muchos enchufes y había demasiada iluminación y los interruptores solo se encendían y apagaban en un sitio

2026-10-31 • via Nuitee
C
Caroline • couple • br
10
2026-10-30 • via Nuitee
E
Elgan • family_with_children • gb
9
Excellent
Pros:

Friendly and convenient

2026-10-30 • via Nuitee
R
Rebecca • couple • no
9
Kjempe fin plass, kommer gjerne igjen!
Pros:

Maten var fantastisk! Og det at dem lar deg bruke Onsen selv om man er tatovert uten å trenge å dekke til er kjempe bra. Var også kjempe fint og lite folk der. Kjempe lett med buss og kan gå til combini og ned til sjøen. Også må vi nevne ho som var under opplæring der! Ho var helt fantastisk flink og hyggelig! Hadde ikke vore de samme uten henne.

Cons:

Vi veit ikke hva som har skjedd (ikke personale heller) men eit par timer etter innsjekk så merket vi at de var unormalt masse bevegelse i taklampa... var ein stor stinkbug eller veps aktig vesen som fløy ut av lampa (ein av oss fikk tak i den og slapp den ut ute)... så fikk vi masse småfluer eller mygg snurrende ut av lampa... fikk hjelp av ansatt til å spraye med insekt spray... og da såg det omtrent ut som de snødde inne... var lett opp mot 50 stk døde eller døende mygg/småfluer som datt ned... var fortsatt mye bevegelse der... så dem bestemte seg for å flytte oss til eit annet rom. Fikk oppgradert til 3 mannsrom med fin utsikt og ingen problemer etter det...

2026-10-30 • via Nuitee
K
KYOKO • extended_group • jp
6
2026-10-29 • via Nuitee
C
CHIH HSUN • extended_group • tw
9
2026-10-29 • via Nuitee
M
Mindek • extended_group • sk
8
2026-10-29 • via Nuitee
G
Glen Marlein • couple • be
4
Beautiful room but only for the deaf
Pros:

Het uitzicht van de kamer was een mooie ervaring. Zicht op Mont Fuji en op het meer.
Personeel was 5/5.
Hygiëne was 5/5.
Ontbijt was 5/5 (heel uitgebreid en variërend).
Gratis shuttle naar het station was een mooie plus.

Cons:

We hebben een dure superior kamer genomen om volledig te kunnen relaxen. Helaas is dit enkel mogelijk voor dove mensen.
We zaten ingesloten tussen kamers aan elke zijde en de muren/vloeren waren uitermate dun. Behalve 1u-6u was het non stop normaal lawaai (gepraat, gewandel of handelingen) die heel hoorbaar waren. We kwamen om te ontspannen maar uiteindelijk amper geslapen.
Hotel is ook outdated, hele oude kamers, enkel ramen,...

2026-10-28 • via Nuitee
D
Diana • couple • de
10
2026-10-28 • via Nuitee
S
Suzanne • family_with_children • us
8
Good for 1 night stay
Pros:

The room was very large and had good amenities. Everything was clean. We enjoyed the onsen

Cons:

Overall a little older hotel

2026-10-28 • via Nuitee
A
Alessandro • extended_group • it
7
2026-10-27 • via Nuitee
G
Goku_93 • solo_traveller • de
7
Pros:

Es gab einen Souvenirshop im Hotel, das Frühstück war interessant anders, die Lage am See top um morgens spazieren zu gehn und die Ruhe zu geniessen.
Onsen habe ich nicht genutzt, finde aber gut, dass dort Tattoos toleriert werden.
Die Mitarbeiter waren alle super nett und zuvorkommend

Cons:

Alles war super hellhörig!
Unglücklicherweise bin ich relativ spät angekommen zum check-in, obwohl das hotel-eigene Restaurant leer war, bis auf ein oder zwei Tische, konntw ich um 20.00h kein Abendessen mehr kriegen, das fand ich schade

2026-10-26 • via Nuitee
R
Rohan • couple • jp
1
Only location is good but breakfast is poor, rooms are poor quality. Do not recommend this hotel.
Pros:

Property location is good but what showed in photo and actual property is lot of different.
Hotel Prices are premium but property is average.
Breakfast is very average and had set menu and below standard.

Cons:

1. Breakfast is very poor and had set menu.
2. Rooms are very average felt like low quality hotel.
3. Hotel staff is good and cooperative but Main Manager was very rude and uncooperative.
4. Overall experience was not good and will not recommend for good experience.

2026-10-25 • via Nuitee
T
Tyana • couple • us
7
2026-10-24 • via Nuitee
J
Josani • couple • br
7
Pros:

Roçando tradicional, tem onse e vistas lindas para o lago, infelizmente me tocaram dias de chuva e não consegui apreciar o monte fuji

Cons:

Algo velho
O futton não é confortável para dormir, não entregan lenço para te cubrir pelo q entendi era para te cubrir com o próprio futton
Não oferecem água nem cafe como observei em outras hospedagem

2026-10-24 • via Nuitee
K
Krystina • family_with_children • de
10
Typisch japanisch mit Onzen
Pros:

Das Personal war mehr als zuvorkommend. Selbst die Schwierigkeit, dass man kein Fleisch ist, wurde mit liebevoller Gastfreundlichkeit umgesetzt. Danke noch einmal.

2026-10-23 • via Nuitee