Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Garden
Hiking
See all facilities

Review Highlights

Pros:
Good location
Delicious food
Friendly staff
Cons:
Outdated rooms
Cleaning issues
Noise

Categories

Cleanliness
6.14
Several reviews mentioned issues with cleanliness and mold.
Service
7.61
Positive comments about service, but some criticism about the reception staff.
Location
8.65
Multiple reviews highlighted the excellent location next to the lake.
Room Quality
6.6
Some reviews noted rooms were outdated and needed renovations.
Amenities
7.13
Mixed feedback on amenities, with some positive mentions of the onsen.
Value for Money
7.59
Several comments suggest good value for money despite some issues.
Food and Beverage
8.14
Strong praise for the food quality and portion sizes.
Overall Experience
8.11
General satisfaction noted with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:33

Property Description

Lakefront Property with Stunning Views

Hot-Spring Baths and Japanese-Style Rooms
Experience traditional Japanese hospitality with hot-spring baths and rooms featuring a Japanese-style interior, some offering breathtaking views of Mount Fuji. Relax on tatami floors and choose between Japanese futon beds or Western-style beds in private rooms with attached bathrooms.

Delicious Kaiseki Dining Experience
Indulge in multi-course (kaiseki) Japanese dinners at Shokuji Dokoro Kaiuntei dining room, a culinary experience not to be missed. Make sure to reserve in advance for a taste of authentic Japanese cuisine.

Immerse yourself in the beauty of Lake Kawaguchiko at Royal Hotel Kawaguchiko. Book now to enjoy a relaxing stay with stunning views and top-notch amenities.

Important information:

An advance reservation is needed for the hotel's train station shuttle. The shuttle is provided between 15:00 and 18:00.

To eat dinner at the property if not included in your booking, a reservation must be made in advance.

Please note, payment is due at check-in.

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Please note that some rooms do not have a view of Mount Fuji.

To our customers, please contact the facility in advance when you arrive at the station.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TNE

Location

Guest Reviews

7.5
Based on 2966 reviews
Cleanliness: 6.14
Service: 7.61
Location: 8.65
Room Quality: 6.6
Amenities: 7.13
Value for Money: 7.59
Food and Beverage: 8.14
Overall Experience: 8.11
F
Francois • extended_group • jp
8
2026-08-15 • via Nuitee
H
HARUMI • extended_group • jp
7
大浴場もあり外国の方が多くて人気があるのかなと思った。
Pros:

事前の問い合わせレスポンスも早く対応が良かった。
部屋は広くてゆっくりすごせたし、和室だったのでお布団が敷いてあってありがたかった。
駐車場も広くて良かった。

Cons:

駐車場への出入り口に喫煙所があって、通るたびに臭くて不快だった。
出入口に設置するのはやめた方がいいと思う。
部屋のトイレが狭くてドアを閉めるのに苦労した。
大浴場で入ってる途中から、洗い場渋滞で待ってる人が多くて並んでしまい、お風呂上がりに掛け湯をして帰れなかった。
露天風呂も混んでてぬるくて残念だった。

2026-08-15 • via Nuitee
C
Chiharu • solo_traveller • jp
5
Pros:

スタッフが丁寧だった

Cons:

建物、設備などが古かった

2026-08-14 • via Nuitee
杉山 • solo_traveller • jp
5
Pros:

スタッフが外国人だったが、丁寧だった。

Cons:

お土産が、現金しかつかえなかった。
外国人が多かった

2026-08-14 • via Nuitee
K
Kazuki • couple • jp
7
2026-08-13 • via Nuitee
D
Díaz • solo_traveller • mx
10
2026-08-13 • via Nuitee
武井 • family_with_children • jp
8
2026-08-13 • via Nuitee
Ｔakaaki • solo_traveller • jp
3
2026-08-12 • via Nuitee
K
kaori • couple • jp
7
食事豪華
Pros:

夕食も朝食も豪華でお腹パンパンになる程の量がありました。

Cons:

露天風呂がちょっとぬるめでした。

2026-08-12 • via Nuitee
M
Mariko • extended_group • jp
8
おもてなしで癒されました🎵
Pros:

スタッフの方々の対応がとても丁寧でおもてなしの心を感じました。

Cons:

お風呂の塩素臭が強かったのが気になりました。

2026-08-12 • via Nuitee
A
Asami • extended_group • jp
2
残念すぎた絶対リピートはない
Pros:

特にないけど強いて言うなら立地のみ

Cons:

立地以外はほぼ良くない
風呂は最低レベルそのくせバスタオルの追加もくれない
朝ごはんも美味しくない

2026-08-11 • via Nuitee
J
Jordan • family_with_children • fr
6
Pros:

Belle expérience de chambre avec des futons

2026-08-11 • via Nuitee
シュンタ • extended_group • jp
8
2026-08-11 • via Nuitee
M
Masahiko • extended_group • jp
10
2026-08-11 • via Nuitee
H
HASUNUMA • extended_group • jp
6
インバウンド専用のホテル
Pros:

部屋から富士山が見えるところ
スタッフの対応が丁寧

Cons:

ご飯がいまいち。
ビールが高く、自分で取りに行くところ

2026-08-11 • via Nuitee
M
masato • family_with_children • jp
8
満足
Pros:

ロケーションが良かった

Cons:

温泉でなかった
少し部屋が狭く古さを感じた

2026-08-10 • via Nuitee
K
Kumiko • solo_traveller • jp
5
2026-08-10 • via Nuitee
K
Katrin • solo_traveller • hk
7
Pros:

The location of the hotel was convenient.

Cons:

I had specifically paid more to book a room with a view on the Mount Fuji, but we did not receive such a room.

2026-08-10 • via Nuitee
杉田 • solo_traveller • jp
7
多くを求めず素泊まりなら大満足の絶景ホテル
Pros:

温泉のみの利用も可能、景色がとても綺麗、WiFiあり、チェックインが楽

Cons:

出かける際にフロントに逐一鍵を預けなくてはいけない。少し古い、日本人じゃないスタッフが多く案内が聞き取りづらい。

2026-08-10 • via Nuitee
H
Hideyuki • couple • jp
1
2026-08-10 • via Nuitee