Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Garden
Hiking
See all facilities

Review Highlights

Pros:
Good location
Delicious food
Friendly staff
Cons:
Outdated rooms
Cleaning issues
Noise

Categories

Cleanliness
6.14
Several reviews mentioned issues with cleanliness and mold.
Service
7.61
Positive comments about service, but some criticism about the reception staff.
Location
8.65
Multiple reviews highlighted the excellent location next to the lake.
Room Quality
6.6
Some reviews noted rooms were outdated and needed renovations.
Amenities
7.13
Mixed feedback on amenities, with some positive mentions of the onsen.
Value for Money
7.59
Several comments suggest good value for money despite some issues.
Food and Beverage
8.14
Strong praise for the food quality and portion sizes.
Overall Experience
8.11
General satisfaction noted with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:33

Property Description

Lakefront Property with Stunning Views

Hot-Spring Baths and Japanese-Style Rooms
Experience traditional Japanese hospitality with hot-spring baths and rooms featuring a Japanese-style interior, some offering breathtaking views of Mount Fuji. Relax on tatami floors and choose between Japanese futon beds or Western-style beds in private rooms with attached bathrooms.

Delicious Kaiseki Dining Experience
Indulge in multi-course (kaiseki) Japanese dinners at Shokuji Dokoro Kaiuntei dining room, a culinary experience not to be missed. Make sure to reserve in advance for a taste of authentic Japanese cuisine.

Immerse yourself in the beauty of Lake Kawaguchiko at Royal Hotel Kawaguchiko. Book now to enjoy a relaxing stay with stunning views and top-notch amenities.

Important information:

An advance reservation is needed for the hotel's train station shuttle. The shuttle is provided between 15:00 and 18:00.

To eat dinner at the property if not included in your booking, a reservation must be made in advance.

Please note, payment is due at check-in.

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Please note that some rooms do not have a view of Mount Fuji.

To our customers, please contact the facility in advance when you arrive at the station.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TNE

Location

Guest Reviews

7.5
Based on 3020 reviews
Cleanliness: 6.14
Service: 7.61
Location: 8.65
Room Quality: 6.6
Amenities: 7.13
Value for Money: 7.59
Food and Beverage: 8.14
Overall Experience: 8.11
V
Vladimir • solo_traveller • pt
10
Excellent breakfasts and dinners, a great onsen, and a cozy, comfortable room. Everything was very pleasant, and I reall
Pros:

Excellent breakfasts and dinners, a great onsen, and a cozy, comfortable room. Everything was very pleasant, and I really enjoyed my stay.

2026-09-18 • via Nuitee
מיכל • family_with_children • il
6
Cons:

המלון לא נקי ולא נעים בגם במסדרון ממש מריח לא נעים

2026-09-17 • via Nuitee
K
Kairi • couple • jp
7
お値段以上です！
Pros:

朝風呂は人も少なくすごく快適でした。
お風呂は清潔でしっかり整備されていてとても癒されました。

Cons:

止まった部屋によるかもしれないのですが廊下の声がすごく聞こえてきました。隣の部屋などはそこまでなのですが廊下だけものすごく響いていました。

2026-09-16 • via Nuitee
L
Leanne • solo_traveller • au
7
Nice onsen
Pros:

Nice outdoor onsen (at times not hot enough though) and a spacious room. The overnight security man was very kind. Difficult to get a taxi at certain times, so consider you might need to walk to the station.

Cons:

Own towels required for the onsen & paid lockers. The shower head in my bathroom was very bad.. I showered in the shared facilities at the onsen instead.

2026-09-16 • via Nuitee
小西 • solo_traveller • jp
7
Pros:

料理が美味しかった

Cons:

お風呂にフロントへの電話無くて連絡できなかった

2026-09-15 • via Nuitee
G
Gary O'Donnell • family_with_children • es
8
Overall I would say this hotel is good value for money and worth the stay.
Pros:

It was great value for the money and the onsen was very nice. The breakfast was also excellent and the staff were great too. Location was excellent for us. We travelled with young children and would walk around the lake each day and visit the onsen in the afternoon. Very nice trip.

Cons:

Our room wasn't great. The room was rather small and basic. There was a fire escape blocking the view from our window which I understand may be necessary but the other rooms didn't have this in front of their windows. Overall the room was fine but could have been better.

2026-09-15 • via Nuitee
I
Isobel • couple • gb
10
2026-09-15 • via Nuitee
S
Sophie • solo_traveller • au
8
2026-09-15 • via Nuitee
A
Alejandro • family_with_children • mx
10
Excelente. Inmersivo.
Pros:

Si quieres una experiencia completamente tradicional, elige sin dudar este hospedaje. El staff muy amable, responden tus dudas como pueden. El cuarto nos sorprendio, si no estas acostumbrado al tatami puede que te cueste, pero dormi comodo a pesar de eso. El Onsen / aguas termales es una experiencia que viene incluida en la reservacion, si se tiene la oportunidad, disfutenla sin dudar, duermes como un bebe despues de eso. Y sobre la ubicacion esta muy bien, tuvimos la fortuna de que hubo dias despejados y si caminabamos al parque de enfrente y teniamos el Monte fuji de frente. Es una ciudad pequeña puedes recorrerla caminando si gustas.

Cons:

No hay nada de malo, solo si no estas acostumbrado al suelo, puede que duela la espalda un poco, pero es mi opinion personal.

2026-09-15 • via Nuitee
M
Mercedes • couple • es
10
2026-09-14 • via Nuitee
L
Loke • couple • sg
10
The room is spacious, very clean facing to Lake Kawaguchi. Breakfast is served very delicious.
Pros:

Staff are all very warm and friendly. The room is spacious, very clean, very nice facing to Lake Kawaguchi.
Breakfast is served as Japanese style nice presentation and very delicious

Cons:

NA

2026-09-14 • via Nuitee
K
Kitagawa • solo_traveller • jp
7
Pros:

清潔感がある。食事は夕食朝食ともボリュームがあって美味しかった。露天風呂は雰囲気が良く気持ち良かったが、ぬるめなのでもう少し湯量があるともっとよかった。

Cons:

スリッパが昔ながらの旅館タイプで、中にはかなり傷んでいるものもあり、気になった。浴室の洗面台にハンドソープが欲しかった。

2026-09-13 • via Nuitee
K
Keisuke • family_with_children • jp
5
お風呂もゆっくりできたら、もっとよかったなぁ
Pros:

食事が美味しかった
スタッフさんの手際、対応が良かった

Cons:

お風呂場が混んでいた

2026-09-13 • via Nuitee
I
ishii • solo_traveller • jp
10
マラソンの前泊、最小限の機能は揃っていた。
Pros:

マラソンの前泊、最小限の機能は揃っていた。ロケーションもGood。

Cons:

古めかしいが、仕方がない。これはこれでいいと思う。

2026-09-13 • via Nuitee
T
takahiro • extended_group • jp
8
Pros:

部屋が大変清潔でした

2026-09-13 • via Nuitee
A
Alexandre • solo_traveller • ch
8
2026-09-12 • via Nuitee
奥村 • couple • jp
5
2026-09-12 • via Nuitee
T
Tzu-Yu • extended_group • dk
9
Pros:

位在湖邊 門口就有公車站 走路去河口湖大橋也不遠

2026-09-12 • via Nuitee
Y
Yiyu • extended_group • tw
8
飯店位置很棒，房間可看到湖景跟富士山景；冷氣不涼，跟前後幾天住的飯店比起來，空調像是暖氣😅
Pros:

風景、餐點

Cons:

冷氣不太冷，蠻熱的

2026-09-12 • via Nuitee
S
shoichi • solo_traveller • jp
6
2026-09-11 • via Nuitee