Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Garden
Hiking
See all facilities

Review Highlights

Pros:
Good location
Delicious food
Friendly staff
Cons:
Outdated rooms
Cleaning issues
Noise

Categories

Cleanliness
6.14
Several reviews mentioned issues with cleanliness and mold.
Service
7.61
Positive comments about service, but some criticism about the reception staff.
Location
8.65
Multiple reviews highlighted the excellent location next to the lake.
Room Quality
6.6
Some reviews noted rooms were outdated and needed renovations.
Amenities
7.13
Mixed feedback on amenities, with some positive mentions of the onsen.
Value for Money
7.59
Several comments suggest good value for money despite some issues.
Food and Beverage
8.14
Strong praise for the food quality and portion sizes.
Overall Experience
8.11
General satisfaction noted with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:33

Property Description

Lakefront Property with Stunning Views

Hot-Spring Baths and Japanese-Style Rooms
Experience traditional Japanese hospitality with hot-spring baths and rooms featuring a Japanese-style interior, some offering breathtaking views of Mount Fuji. Relax on tatami floors and choose between Japanese futon beds or Western-style beds in private rooms with attached bathrooms.

Delicious Kaiseki Dining Experience
Indulge in multi-course (kaiseki) Japanese dinners at Shokuji Dokoro Kaiuntei dining room, a culinary experience not to be missed. Make sure to reserve in advance for a taste of authentic Japanese cuisine.

Immerse yourself in the beauty of Lake Kawaguchiko at Royal Hotel Kawaguchiko. Book now to enjoy a relaxing stay with stunning views and top-notch amenities.

Important information:

An advance reservation is needed for the hotel's train station shuttle. The shuttle is provided between 15:00 and 18:00.

To eat dinner at the property if not included in your booking, a reservation must be made in advance.

Please note, payment is due at check-in.

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Please note that some rooms do not have a view of Mount Fuji.

To our customers, please contact the facility in advance when you arrive at the station.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TNE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ¥1,500 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 2878 reviews
Cleanliness: 6.14
Service: 7.61
Location: 8.65
Room Quality: 6.6
Amenities: 7.13
Value for Money: 7.59
Food and Beverage: 8.14
Overall Experience: 8.11
K
Kulthida • solo_traveller • th
5
2026-07-25 • via Nuitee
S
Shiro • extended_group • jp
3
宿泊所の選択ミス
Pros:

なし

Cons:

部屋が悪い

2026-07-23 • via Nuitee
M
Marianna • family_with_children • jp
10
2026-07-23 • via Nuitee
J
Jeannine • extended_group • gb
8
2026-07-22 • via Nuitee
R
RDB5 • couple • it
10
Pros:

This place was incredible and such great value for money! The room was nice and spacious but the best part is the onsen, it is absolutely beautiful both the indoor and outdoor ones. A lovely hotel by Lake Kawaguchiko and the staff were very kind and helpful :) There is also a beautiful souvenir shop which I really appreciated!

2026-07-22 • via Nuitee
N
Nely • couple • br
10
Excelente!
Pros:

Cordialidade dos colaboradores e localização.

2026-07-22 • via Nuitee
晉宏 • extended_group • tw
10
2026-07-22 • via Nuitee
K
kobayashi • solo_traveller • jp
7
Pros:

部屋も綺麗だったし、料理の品数もそれなりにあり満足しました。

Cons:

お酒を飲もうと思ったのですが、飲み物は売店か自動販売機で買うスタイルだったのが残念でした。
持ち込み料も取る様でした。

2026-07-21 • via Nuitee
M
Magaly • couple • cl
9
Ubicación y vistas hermosas.
Pros:

Ubicación y atención

Cons:

Algo antiguo

2026-07-21 • via Nuitee
H
Heather • couple • ca
5
Adequate
Pros:

Close to a bus stop and Kawaguchiko train station

Cons:

Old, hot water in the shower was not reliable. Not enough closet space and no laundry facility.

2026-07-21 • via Nuitee
M
Minamihara • couple • au
7
Pros:

I loved the view, the onsen, and the big room

Cons:

I thought that que onsen outside was unissex, but not, was private in each bathroom: Women and Mens... I was expecting spend some relax time together with my boyfriend.

2026-07-20 • via Nuitee
W
Wing Po • extended_group • hk
7
2026-07-19 • via Nuitee
Y
YUMA • extended_group • jp
10
贅沢な旅
Pros:

角部屋なのもあって、お部屋からの景色がとても綺麗でした！とても贅沢な旅になりました！
フロントの方もとても丁寧に説明して下さりありがとうございました！

Cons:

隣の人の生活音が少し気になりました。

2026-07-19 • via Nuitee
K
Kazuya • extended_group • jp
8
コスパ、ロケーション優先なら丁度良いホテル。
Pros:

大きな市営駐車場が裏側にあり車で移動する旅には、便利。また、ロープウェイや美術館に近いロケーション。食事は、朝、夕とも良かった。

Cons:

室内の畳や壁が古びていた。

2026-07-19 • via Nuitee
D
Delfina • couple • nz
8
Pros:

Super clean and comfortable rooms. Great Onsen on site. Amazing location close to everything by walk. Rental for bikes across the street.

2026-07-18 • via Nuitee
E
Emil • couple • se
6
2026-07-18 • via Nuitee
D
Daria • couple • jp
8
2026-07-18 • via Nuitee
K
Kazuo • solo_traveller • jp
4
Cons:

ツインでの注文が和室で布団でした。

2026-07-18 • via Nuitee
L
Linda • couple • us
8
2026-07-16 • via Nuitee
A
Aiba • family_with_children • jp
10
Pros:

従業員の方が掃除がをよくしてくれて、部屋がいつも綺麗でした。特に温泉がよかった。

Cons:

なし

2026-07-16 • via Nuitee