Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Car hire
See all facilities

Review Highlights

Pros:
Good location
Delicious food
Friendly staff
Cons:
Outdated rooms
Cleaning issues
Noise

Categories

Cleanliness
6.14
Several reviews mentioned issues with cleanliness and mold.
Service
7.61
Positive comments about service, but some criticism about the reception staff.
Location
8.65
Multiple reviews highlighted the excellent location next to the lake.
Room Quality
6.6
Some reviews noted rooms were outdated and needed renovations.
Amenities
7.13
Mixed feedback on amenities, with some positive mentions of the onsen.
Value for Money
7.59
Several comments suggest good value for money despite some issues.
Food and Beverage
8.14
Strong praise for the food quality and portion sizes.
Overall Experience
8.11
General satisfaction noted with some caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:33

Property Description

Lakefront Property with Stunning Views

Hot-Spring Baths and Japanese-Style Rooms
Experience traditional Japanese hospitality with hot-spring baths and rooms featuring a Japanese-style interior, some offering breathtaking views of Mount Fuji. Relax on tatami floors and choose between Japanese futon beds or Western-style beds in private rooms with attached bathrooms.

Delicious Kaiseki Dining Experience
Indulge in multi-course (kaiseki) Japanese dinners at Shokuji Dokoro Kaiuntei dining room, a culinary experience not to be missed. Make sure to reserve in advance for a taste of authentic Japanese cuisine.

Immerse yourself in the beauty of Lake Kawaguchiko at Royal Hotel Kawaguchiko. Book now to enjoy a relaxing stay with stunning views and top-notch amenities.

Important information:

An advance reservation is needed for the hotel's train station shuttle. The shuttle is provided between 15:00 and 18:00.

To eat dinner at the property if not included in your booking, a reservation must be made in advance.

Please note, payment is due at check-in.

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Please note that some rooms do not have a view of Mount Fuji.

To our customers, please contact the facility in advance when you arrive at the station.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TNE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ¥1,500 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 2788 reviews
Cleanliness: 6.14
Service: 7.61
Location: 8.65
Room Quality: 6.6
Amenities: 7.13
Value for Money: 7.59
Food and Beverage: 8.14
Overall Experience: 8.11
J
Justin • couple • ca
10
Largest room I’ve had in Japan, very nice traditional style room, onsen is very nice and relaxing and kind staff
2026-05-30 • via Nuitee
T
TANAKA • couple • jp
10
2026-05-29 • via Nuitee
A
atsuko • couple • jp
7
good
Pros:

少し年月が経っているようでしたが、清潔感があり居心地が良い

Cons:

入り口が分かりにくい

2026-05-28 • via Nuitee
上岡 • extended_group • jp
8
楽しく過ごせました。
Pros:

スタッフの方皆さん親切で、明るく優しく接して頂きありがとうございます。

Cons:

みな良かったです。

2026-05-28 • via Nuitee
V
Vincentius • couple • us
7
2026-05-28 • via Nuitee
S
Sergio • couple • nl
7
2026-05-27 • via Nuitee
K
kou • family_with_children • jp
7
2026-05-26 • via Nuitee
K
Kupczyk • couple • de
7
Ein interessantes Erlebnis, wenn man mehr über japanische Kultur erfahren möchte.
Pros:

Top Lage direkt am See mit Zugang zur Bushaltestelle.
Super nettes und hilfsbereiter Personal.
Große typisch japanische Zimmer - ein Erlebnis wert.

Cons:

Es gibt nichts gravierendes, was wir bemängeln können.
Das Hotel ist ein Erlebnis für sich, vor allem das Frühstück.

2026-05-26 • via Nuitee
L
LeeSui Park • solo_traveller • th
10
2026-05-26 • via Nuitee
T
Thomas • couple • fr
7
Hôtel agréable, très bien pour découvrir le Mont Fuji
Pros:

Chambre rénovée de style japonais, une belle expérience.
Le onsen extérieur est très agréable
Selon les chambres (et la météo) une superbe vue sur le Mont Fuji !
Bus locaux à proximité immédiate.

Cons:

Impossible de réserver le petit déjeuner et le dîner à notre arrivée, nous avons dû les organiser nous même (petit-dej au konbini).
Les chambres manques un peu d’insonorisation

2026-05-25 • via Nuitee
D
Daniel • family_with_children • au
5
2026-05-25 • via Nuitee
G
Genki • family_with_children • jp
4
残念
Pros:

特になし

Cons:

冷蔵庫が小さい、レイクビューとあったが全然見えない。要望を出したがそれに関する返答なし。

2026-05-25 • via Nuitee
N
Neugebauer • solo_traveller • ch
10
2026-05-25 • via Nuitee
Y
Yurie • family_with_children • au
8
2026-05-24 • via Nuitee
L
LAI HIM • couple • hk
10
2026-05-22 • via Nuitee
E
Eva • solo_traveller • at
10
2026-05-22 • via Nuitee
O
oshita • couple • jp
10
Perfect
Pros:

clean

2026-05-22 • via Nuitee
S
Sara Faizi • solo_traveller • dk
10
2026-05-21 • via Nuitee
T
TOMOMI • solo_traveller • jp
7
Pros:

朝食美味しくいただきました💕

Cons:

お土産がちょっと高めでした。

2026-05-21 • via Nuitee
M
MARIA HELENA • solo_traveller • co
7
2026-05-20 • via Nuitee