Hôtel de Gruyères

Hotels
8.2 (1573 reviews)
Ruelle Des Chevaliers , Gruyères , CH

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
8.08
Several mentions of cleanliness and some issues related to mold and maintenance.
Service
8.55
Consistently praised for warm customer service and friendly staff.
Location
8.99
Great location near the Christmas market and good access to town attractions.
Room Quality
7.84
Mixed reviews on room quality with noise issues and some rooms described as cramped.
Amenities
7.57
Lacked amenities like complimentary breakfast; some noted that the sauna was out of order.
Value for Money
8.03
Some reviews found it overpriced for what was offered.
Food and Beverage
8.28
Breakfast was praised, but costs could be considered high.
Overall Experience
8.25
Overall a positive stay with a few drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:12

Property Description

Rustic Charm and Modern Comforts

Breathtaking Views and Relaxation

Wellness and Convenience

Experience the perfect blend of rustic charm and modern comforts at Hôtel de Gruyères. Enjoy quiet rooms with balconies, free WiFi, and panoramic views of Dents du Chamois et du Broc. Unwind in the garden or on the terrace, or pamper yourself in the spa and fitness room. With meeting facilities on site, it's ideal for both leisure and business travelers. Just 500 meters from Gruyère castle, immerse yourself in the rich history and beauty of the region. Book your stay now for a memorable experience.

Important information:

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly.

Please note that during the pandemic, the wellness area is ONLY accessible by registration. You must therefore contact the hotel to find out about availability.

The catering is possible at a partner restaurant by reservation only. It is also necessary to contact the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Location

Guest Reviews

8.2
Based on 1573 reviews
Cleanliness: 8.08
Service: 8.55
Location: 8.99
Room Quality: 7.84
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 8.28
Overall Experience: 8.25
J
Jean Bernard • solo_traveller • ch
8
Pros:

The place has an old-fashion special spirit, the breakfast offers the opportunity to taste local food such as moutarde de bénichon, meringue à la crème, goat cheese,... ! The staff is very welcoming, both in the hotel and the restaurant.

2026-10-29 • via Nuitee
B
Brand • couple • ch
9
Würden sofort wieder kommen
Pros:

Alles: sehr heimeliges Hotel, so richtig zum wohlfühlen, die idyllische Umgebung, die Sauna, sehr nettes Personal, sehr feines Frühstück

Cons:

—

2026-10-29 • via Nuitee
V
Vasiliki • couple • es
10
Excellent mountain views in a rural setting
Pros:

Excellent views of the mountains and the rural area. The rustic style of the hotel matches the landscape. The nearly restaurant (La Table de Chevaliers) is very nice and quiet, unlike other options in the village’s centre. Perfect choice for a tranquil weekend away from big cities.

2026-10-28 • via Nuitee
F
Francesc • couple • es
9
2026-10-27 • via Nuitee
F
Faith • couple • us
10
2026-10-26 • via Nuitee
G
Grazia Lucia • family_with_children • ch
10
Personnel très gentil et disponible
Pros:

Endroit très agréable pour aime la nature comme nous.

Cons:

Rien

2026-10-26 • via Nuitee
F
Frederic • couple • fr
7
2026-10-22 • via Nuitee
E
Elsa • family_with_children • fr
10
Génial
Pros:

Les chambres étaient très confortables, l'hôtel est dans une impasse sans circulation, donc c'est le calme absolu, ce qui aide à bien dormir.
Le spa permet de se détendre en fin de journée.
Très bonne communication à l'accueil, la dame nous a tout expliqué.

Cons:

Juste dommage qu'il n'y ait pas de volet aux fenêtres.

2026-10-22 • via Nuitee
M
Maryline • family_with_children • ch
10
Près du château génial
Pros:

Hotel très bien placé et personnel très sympathique

2026-10-21 • via Nuitee
D
Derdri • solo_traveller • se
7
Pros:

Great location close to the village center and super friendly and helpful staff.

Cons:

The room was a bit small for the price and so was the wellness area.

2026-10-19 • via Nuitee
X
Xenia • extended_group • ch
8
2026-10-15 • via Nuitee
S
Saint-Phor • solo_traveller • fr
10
Pros:

Le cadre en général

2026-10-14 • via Nuitee
G
giulia • couple • ch
8
Tranquillo e confortevole.
Pros:

La struttura è accogliente. La zona wellness basica, ma piacevole. La colazione buona. Molti appendini nell'armadio, cosa che mi piace sempre.

Cons:

La doccia era un po' vecchia, il supporto alto era difettoso e lavarsi i capelli era un po' difficile. Aggiungerei delle zanzariere alle finestre, perché le mosche sono davvero fastidiose.

2026-10-12 • via Nuitee
D
Damian • couple • us
8
Very cute place and convenient for access to Gruyere and all it has to offer.
Pros:

We really enjoyed breakfast and the location of the hotel. We were able to easily access the town and all the it had to offer. The staff were very helpful, getting the sauna prepared for us, more pillows, and helping us with e-bike reservations.

Cons:

The room had limited electrical outlets and that made it challenging. The room size was also challenging with 3 suitcases. The room could use a deeper cleaning, as there were cobwebs behind the headboard, and trash next to the bed.

2026-10-10 • via Nuitee
A
Annie • couple • fr
8
2026-10-08 • via Nuitee
M
Melissa • couple • cr
6
No lo recomendaría por el precio
Pros:

El lugar esta bien ubicado, a 10mins del Castillo

Cons:

No tenía luz, el cuarto era mini, no era lo que costaba jamás. Un escándalo en la mañana la gente gritando un domingo, no era la escapada que buscábamos

2026-10-07 • via Nuitee
L
Lorena • solo_traveller • ch
9
2026-10-07 • via Nuitee
M
Marjan • couple • nl
7
Leuk hotel op super lokatie.Minder leuk als het erg warm is voor lange tijd.
Pros:

De lokatie.

Cons:

Het was erg warm op de kamer. De ventilator die beschikbaar was, hielp niet voldoende. Verder is de ontbijtservice niet ingericht op een grote hoeveelheid gasten. Toen wij kwamen ontbijten waren er geen vrije plaatsen waar we konden zitten. De meeste plaatsen waren wel vrij maar niet afgeruimd. Verder waren de glazen op en veel eten ook op. Aanvulling en opruimen duurde zeer lang.

2026-09-19 • via Nuitee
T
Thomas • solo_traveller • de
8
2026-09-19 • via Nuitee
B
BARBASO • couple • be
7
Jolie halte dans un hôtel campagnard
Pros:

L’emplacement et la gentillesse du personnel

Cons:

Les marches en bas des portes d’entrée de la chambre, l’isolation insuffisante ( bruits très forts des voisins jusqu’à 2h30 du matin), salle de bain vieillotte

2026-09-18 • via Nuitee