Hôtel de Gruyères

Hotels
8.2 (1462 reviews)
Ruelle Des Chevaliers , Gruyères , ch

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
8.08
Several mentions of cleanliness and some issues related to mold and maintenance.
Service
8.55
Consistently praised for warm customer service and friendly staff.
Location
8.99
Great location near the Christmas market and good access to town attractions.
Room Quality
7.84
Mixed reviews on room quality with noise issues and some rooms described as cramped.
Amenities
7.57
Lacked amenities like complimentary breakfast; some noted that the sauna was out of order.
Value for Money
8.03
Some reviews found it overpriced for what was offered.
Food and Beverage
8.28
Breakfast was praised, but costs could be considered high.
Overall Experience
8.25
Overall a positive stay with a few drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:12

Property Description

Rustic Charm and Modern Comforts

Breathtaking Views and Relaxation

Wellness and Convenience

Experience the perfect blend of rustic charm and modern comforts at Hôtel de Gruyères. Enjoy quiet rooms with balconies, free WiFi, and panoramic views of Dents du Chamois et du Broc. Unwind in the garden or on the terrace, or pamper yourself in the spa and fitness room. With meeting facilities on site, it's ideal for both leisure and business travelers. Just 500 meters from Gruyère castle, immerse yourself in the rich history and beauty of the region. Book your stay now for a memorable experience.

Important information:

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly.

Please note that during the pandemic, the wellness area is ONLY accessible by registration. You must therefore contact the hotel to find out about availability.

The catering is possible at a partner restaurant by reservation only. It is also necessary to contact the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 20 per person per stay when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for CHF 30 per person per night when using an available extra bed.
    Children from 12 years old to 15 years old stay for CHF 40 per person per night when using an available extra bed.
    People 16 years old and over stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 1462 reviews
Cleanliness: 8.08
Service: 8.55
Location: 8.99
Room Quality: 7.84
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 8.28
Overall Experience: 8.25
A
Astrid • extended_group • ch
8
2026-05-30 • via Nuitee
A
Anne • solo_traveller • gb
10
2026-05-28 • via Nuitee
P
Peter • couple • ch
7
Tolle Lage, Preis-Leistung sehr gut.
Pros:

Das Fühstück auf der Terasse war sehr gut. Alles da was man braucht.

Cons:

Am Abend war das Wasser bei der Dusche kalt.Tolle Lage

2026-05-26 • via Nuitee
A
Adnan • couple • fr
10
2026-05-26 • via Nuitee
A
Alvaro • extended_group • es
7
2026-05-26 • via Nuitee
Y
Yann • couple • ch
6
2026-05-25 • via Nuitee
I
Ivan • family_with_children • ch
7
2026-05-25 • via Nuitee
R
René • couple • ch
9
Soggiorno idillico in un contesto meraviglioso
Pros:

Ci siamo trovati molto bene in questa struttura alberghiera.
Personale molto cortese e disponibile in tutti i settori, compresi i due ristoranti (uno in albergo e l'altro più tipico verso il centro del paese della Gruyere prima di entrare nel castello).
La nostra camera con balcone era super tranquilla con grande panorama e vicino si vedevano i cervi e camosci.
Camera spaziosa e comoda con ottimi materassi.
Ottima colazione variata anche con salmone e le mitiche meringhe con la doppia panna della Gruyere!
Consiglio di visitare il castello e il museo tibetano, unico nel suo genere.

Cons:

Non voglio dire che non mi é piaciuto, sarebbe scorretto; ma qualche posteggio nella struttura in più non sarebbe male per comodità, anche se vicino c'é un posteggio pubblico a pagamento.

2026-05-23 • via Nuitee
K
Kurt • family_with_children • ch
7
2026-05-20 • via Nuitee
D
David • couple • de
8
2026-05-20 • via Nuitee
J
Julien • couple • fr
5
Pros:

L'emplacement et l'accueil du personnel.

Cons:

Pas de place de parking.
Hôtel vétuste, pas assez propre.
Séjour inachevé en raison d'un problème médical

2026-05-18 • via Nuitee
V
Verena • couple • ch
6
Cons:

Leider war das Frühstück nicht im Preis inbegriffen! Fr. 20.00 pro Person zusätzlich istdoch ein stolzer Preis

2026-05-18 • via Nuitee
M
Marcellesi • solo_traveller • fr
7
Pros:

- spa sympa (sauna et hammam)
- petit déjeuner bon mais en quantité limitée (il fallait sans cesse demander de ci et de ça)
- accueil et localisation

Cons:

- lit franchement inconfortable, décevant au regard du prix de la chambre
- très faible luminosité avec 1 seule lampe de chevet pour 2
- au final mauvais rapport qualité prix, normal pour un lieu touristique...

2026-05-17 • via Nuitee
J
jr • couple • fr
7
Pros:

personnel agréable et serviable. des produits locaux aux petits déjeuners. les réductions dans les restaurants et magasin de l’hotel

Cons:

l’isolation phonique, le parking de l’hotel très restreint.

2026-05-17 • via Nuitee
P
Peter • couple • ch
9
Best location, friendly staff, great value for money. Highly recommended!
Pros:

Location

Cons:

There was nothing we did not like.

2026-05-17 • via Nuitee
I
Ines • couple • fr
8
Pros:

Emplacement

Cons:

Literie

2026-05-16 • via Nuitee
S
Simona • couple • ch
7
Mehrheitlich ok
Pros:

- Gute Lage
- sauberes Zimmer
- freundliches Personal
- Parkplätze bei der Unterkunft vorhanden

Cons:

- Preis-Leistungs-Verhältnis stimmte aus meiner Sicht nicht
- Zimmer/ Hotel etwas in die Jahre gekommen
- reichhaltiges Frühstücksbuffet wäre vorhanden gewesen, jedoch wurde es nur spärlich bzw. nach Bitte wieder aufgefüllt
- benutzte Tische wurden nicht abgeräumt, wirkte alles etwas unorganisiert

2026-05-16 • via Nuitee
R
Rüttimann • solo_traveller • ch
9
Pros:

Frühstück, Lage

2026-05-15 • via Nuitee
M
Marco • couple • ch
9
Gerne wieder, sehr zufrieden.
Pros:

Die Lage ist perfekt.
Das Zimmer zweckmässig eingerichtet.
Feines Frühstück.
Alles was man braucht.

Cons:

Leider zu wenig gratis Parkplätze.

2026-05-15 • via Nuitee
L
Lorenzo • solo_traveller • be
9
Pros:

Emplacement de l'hôtel.
Vue du balcon de la chambre.
Petit déjeuner au top.
Parking privé. (8 places)
Propreté des chambres.
Accueil.

Cons:

Cheick inn à partir de 16h.

2026-05-11 • via Nuitee