Hôtel de Gruyères

Hotels
8.2 (1573 reviews)
Ruelle Des Chevaliers , Gruyères , CH
+41 26 921 80 30

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
8.08
Several mentions of cleanliness and some issues related to mold and maintenance.
Service
8.55
Consistently praised for warm customer service and friendly staff.
Location
8.99
Great location near the Christmas market and good access to town attractions.
Room Quality
7.84
Mixed reviews on room quality with noise issues and some rooms described as cramped.
Amenities
7.57
Lacked amenities like complimentary breakfast; some noted that the sauna was out of order.
Value for Money
8.03
Some reviews found it overpriced for what was offered.
Food and Beverage
8.28
Breakfast was praised, but costs could be considered high.
Overall Experience
8.25
Overall a positive stay with a few drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:12

Property Description

Rustic Charm and Modern Comforts

Breathtaking Views and Relaxation

Wellness and Convenience

Experience the perfect blend of rustic charm and modern comforts at Hôtel de Gruyères. Enjoy quiet rooms with balconies, free WiFi, and panoramic views of Dents du Chamois et du Broc. Unwind in the garden or on the terrace, or pamper yourself in the spa and fitness room. With meeting facilities on site, it's ideal for both leisure and business travelers. Just 500 meters from Gruyère castle, immerse yourself in the rich history and beauty of the region. Book your stay now for a memorable experience.

Important information:

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly.

Please note that during the pandemic, the wellness area is ONLY accessible by registration. You must therefore contact the hotel to find out about availability.

The catering is possible at a partner restaurant by reservation only. It is also necessary to contact the hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Location

Guest Reviews

8.2
Based on 1573 reviews
Cleanliness: 8.08
Service: 8.55
Location: 8.99
Room Quality: 7.84
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 8.28
Overall Experience: 8.25
M
Marjan • couple • nl
7
Leuk hotel op super lokatie.Minder leuk als het erg warm is voor lange tijd.
Pros:

De lokatie.

Cons:

Het was erg warm op de kamer. De ventilator die beschikbaar was, hielp niet voldoende. Verder is de ontbijtservice niet ingericht op een grote hoeveelheid gasten. Toen wij kwamen ontbijten waren er geen vrije plaatsen waar we konden zitten. De meeste plaatsen waren wel vrij maar niet afgeruimd. Verder waren de glazen op en veel eten ook op. Aanvulling en opruimen duurde zeer lang.

2026-09-19 • via Nuitee
T
Thomas • solo_traveller • de
8
2026-09-19 • via Nuitee
B
BARBASO • couple • be
7
Jolie halte dans un hôtel campagnard
Pros:

L’emplacement et la gentillesse du personnel

Cons:

Les marches en bas des portes d’entrée de la chambre, l’isolation insuffisante ( bruits très forts des voisins jusqu’à 2h30 du matin), salle de bain vieillotte

2026-09-18 • via Nuitee
T
Tim • couple • us
9
Perfect spot for an overnight with access village sites.
Pros:

Breakfast was excellent and was being prepared on the spot as opposed to sitting in warmers waiting.

Cons:

No a/c and hard to cool room when relying on draft from the windows.

2026-09-17 • via Nuitee
C
Celine • family_with_children • fr
10
Pros:

Très bon établissement bien situé à l’entrée de la ville de gruyère

Cons:

Le manque de parking gratuit

2026-09-15 • via Nuitee
C
Claudio • solo_traveller • br
10
2026-09-15 • via Nuitee
F
Fong • solo_traveller • sg
9
Good loaction, relax greenery hill
Pros:

Hotel is in good location. Facilities good always. and esy to access, not much restriction. Very relax place.

Cons:

the building may be abit old, and in a greenery natural hill, so may expect some cute wild pest may be. However always let staff know if u see any, they will try their best to solve ur issue. thank you so much for friendly staff.

2026-09-15 • via Nuitee
R
Radka • solo_traveller • cz
8
Pros:

Lokalita, restaurace

2026-09-14 • via Nuitee
O
Olga • family_with_children • ch
10
2026-09-13 • via Nuitee
P
philippe • solo_traveller • ch
8
2026-09-12 • via Nuitee
B
Bertrand • solo_traveller • us
8
2026-09-10 • via Nuitee
J
jbm_91 • solo_traveller • es
9
Pros:

El entorno, las vistas de la habitación, la limpieza y la ubicación fueron geniales.

Cons:

El parking es muy pequeño, estaba todo completo y tuvimos que dejar el coche en la zona de parkings de pago del pueblo, que aunque estaba cerca tuvimos que pargar las horas correspondientes desde las 8 de la mañana (de 18 a 8 es gratuito).

2026-09-09 • via Nuitee
C
Claudia • couple • ch
7
2026-09-09 • via Nuitee
I
Iuliana Laura • solo_traveller • ch
10
2026-09-08 • via Nuitee
L
Leo • couple • ch
9
2026-09-08 • via Nuitee
H
Hannu • solo_traveller • es
9
Pros:

The staff was extremely kind and helpful with my flat tire problem

2026-09-07 • via Nuitee
W
Wolfgang • couple • de
9
Sehr schon und nett
Pros:

Gute Lage, sehr schöne Aussicht, sehr gutes Frühstück

Cons:

Das Hotel hat nur eine begrenzte Anzahl von Parkplätzen. Aber die nahen Parkplätze der Gemeinde sind über Nacht kostenlos und wir konnten morgens problemlos umparken.

2026-09-06 • via Nuitee
F
Francis • couple • fr
7
Hôtel idéalement situé qui mériterait un bon rafraîchissement
Pros:

Emplacement en pleine nature aux portes du village.
Nous avons eu la chance de pouvoir garer notre voiture.
Personnel très agréable.

Cons:

Établissement vieillissant. Mobilier ancien et poussiéreux. Par forte chaleur, nous avons dû laisser la fenêtre ouverte, et, par malchance, une voiture est venue se garer sous cette fenêtre pour évacuer bruyamment ses valises, et autres, en plein milieu de la nuit.

2026-09-06 • via Nuitee
C
Cláudia • solo_traveller • pt
10
Pros:

Adorei a localização e o nosso quarto era fabuloso.
Chegámos cansados e fomos presenteados com uma sauna e um banho turco. Fomos muito mimados pelos funcionários que nos trataram muito bem.
Vivemos um conto de fadas.
Cláudia

2026-09-06 • via Nuitee
I
Ingrid • couple • fr
10
2026-09-04 • via Nuitee