Hotel & SPA Diamant Residence - All Inclusive

Hotels
8.9 (1382 reviews)
Sunny Beach , Sunny Beach , BG

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly and helpful staff
Tasty and varied food (for many guests)
Well-equipped rooms
Positive atmosphere and service
Cons:
Paid and scarce parking
Indoor pool access charged despite All Inclusive
Insufficient sunbeds at outdoor pool
Unreliable Wi-Fi
Lift overcrowding / restrictive lift rules
Occasional lack of linen change

Categories

Cleanliness
9.3
Mostly praised as clean and tidy across reviews, though one guest reported linens were not changed during a 4-day stay.
Service
10
Staff repeatedly described as very friendly, helpful and professional; multiple guests highlighted prompt assistance (e.g., help with a car problem).
Location
8.9
Standard quality for this hotel tier
Room Quality
8.95
Rooms are described as clean, well-equipped and comfortable, with minor issues noted (no complimentary bottled water in room, occasional linen-change lapses).
Amenities
7.5
Multiple negative comments: indoor pool access charged despite 'All Inclusive', limited sunbeds at the outdoor pool, paid and scarce parking, unreliable Wi-Fi, and lift congestion.
Value for Money
7.25
Mixed-to-negative: some guests felt the paid extras (parking, pool access) and limited amenities made the price unjustified, while others felt satisfied overall.
Food and Beverage
9.3
Generally praised as tasty, varied and abundant by several reviewers, though at least one guest strongly criticized the food quality.
Overall Experience
10
Many guests reported exceptional stays (several 10/10 reviews) citing cleanliness, service and atmosphere; however some serious complaints about amenities and value were also raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 06:05

Property Description

Luxurious Accommodations

Hotel&SPA Diamant Residence offers 222 comfortable rooms decorated in warm colors with stylish furniture, providing a relaxing atmosphere for guests to enjoy during their stay.

Exceptional Dining Options

Indulge in delicious traditional Bulgarian and International cuisine at the main restaurant, with indoor and outdoor seating areas. Guests can also visit the Restaurant bar, Show cooking buffet, Snack bar, Lobby bar, and Pool bar for a variety of dining experiences.

Relaxing Spa Facilities

Unwind and rejuvenate at the designed SPA center, offering a range of massages and beauty treatments. Guests can also take advantage of the sauna, steam bath, Turkish bath, indoor pool, and more for a truly relaxing experience.

Book your stay at Hotel&SPA Diamant Residence for an unforgettable vacation filled with luxury, relaxation, and top-notch services.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOJ

Location

Guest Reviews

8.9
Based on 1382 reviews
Cleanliness: 9.3
Service: 10
Location: 8.9
Room Quality: 8.95
Amenities: 7.5
Value for Money: 7.25
Food and Beverage: 9.3
Overall Experience: 10
M
Maria • couple • ro
10
2026-09-19 • via Nuitee
T
Todor • couple • bg
9
Чудесно представяне
Pros:

Мястото, персоналът и местоположението.

Cons:

Нямаше конкретна вегетарианска храна и десерти.

2026-09-19 • via Nuitee
Štefan • solo_traveller • sk
8
Cons:

A medence vize nagyon hideg, nem lehet benne úszni.

2026-09-18 • via Nuitee
A
Anna • extended_group • lv
7
Pros:

Хорошое местоположение, ежедневная уборка номеров, хорошие семейные номера.

Cons:

Однообразная пища, на завтрак не хватает элементарных каш, местный алкоголь не очень ((Проблематично найти свободный столик на обед и ужин!

2026-09-17 • via Nuitee
C
Csaba • solo_traveller • ro
10
2026-09-17 • via Nuitee
C
Cristina • extended_group • ro
9
2026-09-17 • via Nuitee
M
Minodora • family_with_children • de
10
2026-09-16 • via Nuitee
I
Inna • couple • ua
10
Pros:

Не очікувала від Болгарії такого комфорту.
Ми приїхали у 8.30 нас відразу відправили на сніданок, а як повернулись відразу поселили, без жодних питань. Класна анімація, вони і бармени просто кращі! Нам перенесли рейс до дому, але нас без проблем погодували в обід. Я рекомендую на 200%

2026-09-16 • via Nuitee
Христодар • solo_traveller • bg
9
Pros:

Модерно място, храната беше вкусна и разнообразна. Много хубави бяха тематичните вечери - българска и италианска. Разнообразие от храна през целия ден. Учтив персонал и аниматори. Има забавления в басейна за малки и големи. Стаите се чистят всеки ден.

Cons:

Малко далеко от центъра. Ако ме оставиш картата от стаята в слота докато ви няма, климатикът не работи и стаята става доста гореща.

2026-09-16 • via Nuitee
B
Balazs • couple • hu
8
Pros:

Tisztaság

Cons:

Az ágy, étel

2026-09-15 • via Nuitee
K
Kaniariková • extended_group • sk
10
2026-09-15 • via Nuitee
M
Mitroi • family_with_children • ro
10
Perfect
Pros:

Tot

Cons:

-

2026-09-14 • via Nuitee
P
pnina • family_with_children • il
8
2026-09-13 • via Nuitee
M
Marian • solo_traveller • ro
8
2026-09-12 • via Nuitee
O
Ovidiu • family_with_children • de
9
2026-09-12 • via Nuitee
Цветанка • solo_traveller • bg
8
Pros:

Хотела е хубав, храната е разнообразна и вкусна. Почиства се постоянно и има настроение.

Cons:

Прекалено е далече от центъра, по - спокоен хотел няма музика summer vibe като цяло по - скоро за родители.

2026-09-12 • via Nuitee
K
Kramek • solo_traveller • pl
10
Pros:

Pyszne jedzenie, hotel fajny zadbany, dobra lokalizacja do plaży, blisko starego miasta i przystanków autobusowych. W pokojach czysto, personel dbał o gości.

Cons:

Zimna woda w bazie w pierwszej połowie września oraz kiepski wybór alkoholi.

2026-09-12 • via Nuitee
M
Mădălin • solo_traveller • ro
10
2026-09-12 • via Nuitee
Y
Yıldız • family_with_children • tr
8
Good shows, but food options and facilities fell below all-inclusive standards."
Pros:

As someone who does not eat pork, finding suitable meals was quite challenging. I would have appreciated a clear separation or separate buffet areas for pork and non-pork dishes out of respect for guest sensitivities. While the drinks were fine, the overall food variety was limited, and breakfast fell short of expectations for an all-inclusive hotel. The pool and show area are on the smaller side, though the entertainment shows were actually quite good. For travelers coming from Turkey, keep in mind that the all-inclusive concept here is not comparable to Antalya, so it is best to adjust your expectations accordingly.

Cons:

Food

2026-09-12 • via Nuitee
A
Andreea • family_with_children • ro
10
2026-09-12 • via Nuitee