Acostar Hotel

Hotels
7.2 (2090 reviews)
Kerkstraat 45-49 , Amsterdam , NL

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Room quality complaints

Categories

Cleanliness
6.2
Feedback mentioned issues with dirty towels and dirty windows.
Service
8.2
Staff were described as friendly and helpful in multiple reviews.
Location
8.7
Consistently praised as excellent and convenient.
Room Quality
5.7
Concerns about room comfort and maintenance were highlighted.
Amenities
7.7
Free coffee and decent room services mentioned positively.
Value for Money
6.2
Some reviews highlighted a lack of value for the price paid.
Food and Beverage
7.7
Free coffee was well-received.
Overall Experience
7.2
Mixed feelings but overall a decent experience highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:20

Property Description

Modern Comforts and Convenient Location
Acostar Hotel, just 300 m from Leidseplein, offers stylish non-smoking rooms with free high-speed Wi-Fi. Enjoy Auping beds, flat-screen TVs, and sleek bathrooms with rain showers.

Convenient Amenities
Guests can indulge in complimentary coffee and tea in the lobby, grab snacks from vending machines, or rent a bike for exploring the city. The 24-hour reception ensures your needs are always met.

Explore with Ease
With Vondelpark a short stroll away and iconic museums within walking distance, Acostar Hotel is the perfect base for your Amsterdam adventure. Book now for a memorable stay!

Important information:

Please note that the hotel is located in a vibrant area. This might cause some disturbances.

Please note that there is no elevator available

If you would like more information about parking nearby the accommodations, please contact the hotel directly. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Please note in case the reservation is prepaid with a credit or debit card, the same card needs to be present at the time of check-in. The city tax needs to be paid on arrival with the same card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

7.2
Based on 2090 reviews
Cleanliness: 6.2
Service: 8.2
Location: 8.7
Room Quality: 5.7
Amenities: 7.7
Value for Money: 6.2
Food and Beverage: 7.7
Overall Experience: 7.2
W
welington • couple • us
1
Péssimo
Pros:

Nada

Cons:

Péssimo lugar para ficar. Estive por 3 dias e os funcionários são muito muito arrogantes. O quarto não tem muito espaço sem conforto nenhum.

2026-09-19 • via Nuitee
M
Michael • couple • us
7
Good value, be sure to book a room in the rear.
Pros:

The hotel is located in an advantageous part of Amsterdam City Centre, allowing a short walk of about 15 mins to reach the Rijks and Van Gogh museums. We enjoyed walks along the canals and visiting the shops, as well as many nearby restaurants. Hotel room was very clean and ensuite bathroom clean and modern. Staff friendly.

Cons:

I failed to note on the Booking.com description that the hotel mentioned there might be noise disturbances. We had a four-night stay, and during our first two nights, we did not notice any noise. But on our remaining nights, it turns out that there is a dance club right across the street. The loud, pounding music lasted from 11pm until 4:30am. Bars are open Thurs thru Sat, so this was the evident result. In addition, many drunken clubgoers were out in the street, whooping it up; yelling, laughing and loud conversation, and singing. Because our room was one of few located at the front of the hotel (the twin rooms are all located at the front), we were completely unable to avoid the noise and could not sleep. Our recommendation, for anyone staying here, is to schedule a room at the rear of the hotel. This faces a garden area with trees... the street noise cannot be heard, as near as we can determine. Had I known about the noise in advance, we would have chosen a rear room. Also, the twin rooms, at least, are quite small... barely enough room to move around.

2026-09-18 • via Nuitee
W
Woods • solo_traveller • au
3
Pros:

Location was great. Very easy to get to and from for everything

Cons:

Our room had a toilet that was leaking and it smelled like a septic tank the whole 3 nights. We reported it, they knew about it already but still allowed us to stay in in with no discount, no offer to move rooms... nothing. It wasn't fixed, or attended to apart from bathmats to soak it up. It smelled so bad it was not ok.

2026-09-17 • via Nuitee
L
Lisa • extended_group • gb
8
Great location and value for money
Pros:

Location

2026-09-16 • via Nuitee
A
Abdullah • couple • jo
5
2026-09-15 • via Nuitee
N
Nataliia • family_with_children • ua
2
I would have chosen another hotel
Pros:

Citycenter.
Staff was ok, one of them has helped with a locker, when it got stuck.
The drain in the shower was working, that is good for the old building.

Cons:

Location in front of the Club. Every day during our stay there since app.21:00 till app.5:30 there was so laud (maybe because of Akustik in old block), that I couldn’t sleep at all and even earplugs didn’t help me. There were a lot of men outside (some in strappy underwear for BDSM only), who was making a lot of noise the whole night till early morning at the entrance to the club.

The window did not close,but just for a ventilation. There were damaged items in the room. It was also dirty there. For instance the only working lamp in the room and fan were covered in a thick layer of dust. Or the towel, that was covered in stains that couldn't been washed off. There was also no working ventilation either in bathroom or in the room. It was hard to pack belongings because of the darkness (luck of the light in the room). The hotel was fully booked, so it was not possible to change the room.

2026-09-07 • via Nuitee
N
Nadia • couple • gb
8
2026-09-07 • via Nuitee
M
Michael • couple • de
4
Pros:

Lage, Badezimmer und Sauberkeit

Cons:

Zimmer im Keller, Bei geschlossenem Fenster sehr schlechte Luft. Bei offenen Fenster laute Geräusche aus der Nachbarschaft (Musik, Gespräche) insbesondere Abwasserleitungen

2026-09-06 • via Nuitee
R
Roberto • solo_traveller • nl
1
Pros:

Niet

Cons:

De kamer, dat leek nergens op de gordijnen hingen los, de kamer veels te klein. Ook niet de kamer die we geboekt hebben, de verwarming hing op standje nul en dan nog de kledingkast dat was 2 plankje meer niet. En het aller ergste is nog het lawaai van de church precies tegen over. Van 11 tot 4. Niet boeken dit hotel.

2026-09-05 • via Nuitee
J
Joan • solo_traveller • nz
1
Cons:

Avery small room and right over from a noisy bar that went on all night we got no sleep. The TV would not work. We only stayed on night then moved to a better hotel

2026-09-04 • via Nuitee
A
Alan perrot • solo_traveller • fr
7
2026-09-04 • via Nuitee
M
Mert • solo_traveller • tr
9
2026-09-03 • via Nuitee
M
Milena • solo_traveller • it
8
2026-09-02 • via Nuitee
G
Galicia • couple • ve
10
2026-08-31 • via Nuitee
A
Andrei • couple • us
7
a small place in the city center
Pros:

The hotel is right in the city center, close to historical sites, attractions, museums, public transportation, and restaurants. One step outside and you start exploring the city. The hotel also provided a good range of complemetary hot drinks in the morning. Very friendly and helpfull staff.

Cons:

Both the room and the bathroom were quite small for two persons. One person would feel fine in the room. Hotel does not have a lift. This is an important consideration if you don't like stairs.

2026-08-31 • via Nuitee
D
Danylo • couple • ua
9
2026-08-29 • via Nuitee
L
Lina • solo_traveller • de
8
Pros:

Кофе машина в коридоре

Cons:

Далеко от ж/д вокзала

2026-08-27 • via Nuitee
N
Nilay • couple • tr
3
2026-08-25 • via Nuitee
V
Valérie • family_with_children • fr
5
Très très moyen
Pros:

La situation en centre ville.
Bon matelas.

Cons:

Hôtel vétuste, ne correspond pas du tout aux photos de présentation de l’établissement !
La chambre était minuscule (j’avais précisé être avec un adolescent?)et les meubles en mauvais état. Salle de bain correcte mais flexibles de douche en mauvais état !
Au dessus de bars bruyants tard dans la nuit.
Au Check-Out très bizarre, la personne me dis qu’elle n’a pas cette chambre sur sa liste …..???

2026-08-24 • via Nuitee
S
Serenella • couple • it
9
Pros:

Posizione centrale, tutti molto gentili, ottimo soggiorno

2026-08-22 • via Nuitee