Hotel Portal de Milán

Hotels
8.3 (53 reviews)
Carrera 23 no. 70a-76 , Manizales , CO

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
24-hour front desk
Room service
Family rooms
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Homemade breakfast
Cons:
Cleanliness issues
Overpriced for quality
Lack of amenities

Categories

Cleanliness
6.76
Multiple reviews mention issues with cleanliness, including dirty bathrooms and poor hygiene.
Service
9.73
Many reviews highlight the friendly and helpful nature of the staff.
Location
9.77
The location is consistently praised as excellent.
Room Quality
7.72
Reviews indicate rooms are in decent condition, but some personal items need maintenance.
Amenities
7.75
Guests pointed out that some amenities were lacking, like extra towels and cleanliness.
Value for Money
7.21
Several comments suggest the hotel is overpriced considering the issues mentioned.
Food and Beverage
8.76
Some guests enjoyed the homemade breakfast and local crafts sold, though details were less frequent.
Overall Experience
8.73
Despite some setbacks, guests appreciated certain aspects but noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:50

Property Description

Convenient Location
Strategically situated in the Cable and Batallon area, Hotel Portal de Milán offers comfortable rooms with complimentary Wi-Fi and cable TV. Enjoy the convenience of free on-site private parking during your stay.

Comfortable Accommodations
Experience the charm of bright rooms adorned with parquet floors, elegant décor, and cozy pale olive bedspreads at Hotel Portal de Milán. Each room is equipped with a minibar and a private bathroom featuring a refreshing shower.

Delightful Dining and Nearby Attractions
Indulge in an American breakfast complete with world-renowned Colombian coffee and juice. Explore the nearby entertainment district, leisure area, and Palogrande Stadium, all within close proximity to the hotel. For further adventures, take advantage of the tour desk for car rental arrangements.

Book your stay at Hotel Portal de Milán now for a memorable experience in Manizales!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MZL

Location

Guest Reviews

8.3
Based on 53 reviews
Cleanliness: 6.76
Service: 9.73
Location: 9.77
Room Quality: 7.72
Amenities: 7.75
Value for Money: 7.21
Food and Beverage: 8.76
Overall Experience: 8.73
K
Kevin • solo_traveller • us
1
Malisimo Servicio al Cliente
Cons:

Me dejaron media hora en la calle en la noche pidiendo una y otra cosa para terminar en que tengo que realizar el pago por transfer Soy extranjero y no hubo forma. Todo con tal de no dejar me entrar con el precio de Booking. Peor experiencia en un hotel de booking nunca

2026-09-04 • via Nuitee
V
valdiri • solo_traveller • co
6
No me sentí ha gusto, creo que se aprovechó de la situación que está viviendo la ciudad, escasea de hoteles
Pros:

En cuanto al precio no está en condiciones para un descanso como se merece uno.

Cons:

Muy estrecho, la cama como de motel, y los tendidos muy desgastados

2026-09-01 • via Nuitee
G
Gaspar • solo_traveller • pa
7
2026-08-25 • via Nuitee
A
ANDRES • solo_traveller • co
10
2026-07-15 • via Nuitee
S
Sandro • family_with_children • co
10
Pros:

Muy bien todo

Cons:

La atención

2026-07-01 • via Nuitee
J
jaime • solo_traveller • es
10
2026-05-19 • via Nuitee
R
Rayen • solo_traveller • co
9
2026-04-30 • via Nuitee
E
Elkin • solo_traveller • co
10
Pros:

Atencion

Cons:

Nada

2026-01-25 • via Nuitee
N
Nicolas • couple • co
9
Bueno
Pros:

Muy bien situado

2026-01-16 • via Nuitee
J
Juan Diego • extended_group • co
1
Muy malo para el precio
Pros:

Nada

Cons:

Excesivamente costoso

2026-01-09 • via Nuitee
S
Stefania • couple • co
5
2026-01-07 • via Nuitee
C
Carvajal • family_with_children • co
8
2026-01-02 • via Nuitee
J
Jairo • family_with_children • co
8
Pros:

La ubicación y que tenía parqueadero

Cons:

La relación precio - instalaciones

2025-12-22 • via Nuitee
S
Sebastian Tovar V. • extended_group • co
10
Pros:

Ubicación

2025-12-13 • via Nuitee
C
Carlos Alberto • solo_traveller • co
8
Bueno
Pros:

Ubicación

Cons:

No tiene parqueadero en hotel

2025-12-03 • via Nuitee
F
Francisco Javier • family_with_children • es
3
Pros:

La ubicación

Cons:

Las toallas y la habitación muy dejadas,la higiene muy mal

2025-11-17 • via Nuitee
G
Gonzalez Jaramillo • solo_traveller • co
9
Pros:

La ubicación del hotel y el trato del personal muy amables

2025-10-21 • via Nuitee
G
Gustavo • couple • sa
10
2025-10-16 • via Nuitee
G
Gerardo • extended_group • ar
10
2025-10-14 • via Nuitee
Y
Yepes Arroyave • solo_traveller • co
4
Decepcionada
Pros:

Las personas muy amables

Cons:

El hotel está muy deteriorado, se ve viejo de mal aspecto, paredes con pintura desgastada, sábanas y toallas manchadas, el piso malo, la nevera fea oxidada, el baño con pelos mal lavado, el calentador no funcionaba cada que lo iba a usar me tocaba llamar y esperar un rato, no volvería a ese hotel muy costoso para lo que es, parece un hostal

2025-10-11 • via Nuitee