The Grosvenor Hotel

Hotels
7.6 (1200 reviews)
26 Cains Terrace , Timaru , nz

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Old amenities
Uncomfortable beds
Limited room facilities

Categories

Cleanliness
7.85
Generally clean and tidy, but some rooms reported as run down.
Service
8.85
Staff were really friendly and helpful, providing great service.
Location
8.85
Great location, easy access to town and nearby amenities.
Room Quality
6.85
Rooms were clean and spacious but some were older and tired.
Amenities
5.85
Several amenities reported as substandard or lacking.
Value for Money
7.85
Overall value was reasonable considering the location.
Food and Beverage
6.85
On-site restaurant praised, but limited offerings reported.
Overall Experience
7.85
Overall good experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:55

Property Description

Historic Building Charm
The Grosvenor Hotel, nestled in a restored historic building in Timaru, offers a unique and charming stay for guests.

Convenient Location
Situated just a stone's throw away from the Intercity bus terminal and a short walk to Caroline Bay Beach, The Grosvenor Hotel Timaru provides easy access to transportation and leisure activities.

Dining and Entertainment
Indulge in delicious meals at the on-site TGB Restaurant and Bar, serving a delectable a la carte breakfast, lunch, and dinner options. Enjoy the convenience of room service and unwind with a drink after a long day of exploring.

Ready to experience the historic charm and convenience of The Grosvenor Hotel Timaru? Book your stay now for a memorable getaway.

Important information:

If you expect to arrive outside reception opening hours, please inform The Grosvenor Hotel in advance, using the contact details found on the booking confirmation.

Please note that there is a 2.5% charge when you pay with Visa or Mastercard credit card and 4% charge when you pay with American Express or Diners card.

When booking [4] rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TIU

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for NZD 30 per person per night when using an existing bed.
    People no matter the age stay for NZD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1200 reviews
Cleanliness: 7.85
Service: 8.85
Location: 8.85
Room Quality: 6.85
Amenities: 5.85
Value for Money: 7.85
Food and Beverage: 6.85
Overall Experience: 7.85
S
Sheena couple nz
10
Absolutely perfect for me and I love to stay in periodic buildings and I will definitely stay again.
Pros:

Everything

Cons:

Nothing

2026-06-20 via Nuitee
A
Alison couple nz
7
Ok
Pros:

All good!

Cons:

Restaurant meal wasn’t enough ! Had vege stack!

2026-06-20 via Nuitee
S
Shona solo_traveller nz
9
A night away
Pros:

Big room friendly staff

Cons:

The lift wasn't working

2026-06-11 via Nuitee
M
Meredith couple au
8
Very enjoyable, very planet and helpful staff, good location
Pros:

Good location, clean, comfortable

Cons:

Couldn’t get the tv to work, internet kept dropping out

2026-06-08 via Nuitee
L
Lincoln couple nz
8
2026-06-08 via Nuitee
L
Lyndon solo_traveller nz
6
Pros:

Nice clean room, nice meal, great staff BUT

The newly renovated walls are not built properly our next door neighbours snoored until about 4 pm, then started talking , and their radio came on at 4.30 am they were still talking at 8.30 when we left, we were going to leave at 5 am and drive back to chch
Everything else was great except this issue.

Cons:

Very thin walls, not built with a proper sound proof system, and I'm sure other have said this.

2026-06-03 via Nuitee
M
Marie solo_traveller nz
7
Was a great stay and close to everywhere.
Pros:

The room was very spacious, excellent furnishings, big bathroom although didnt need all that room. Great there is a carpark for those staying in and others visiting the restaurant. Also awesome there is a heat pump in the room.

Cons:

1. The lift was out the first night and I have bad knees and wanted to go to the restaurant and have a look around but as i was on the 2nd floor, I decided not to go.
2. I thought the restaurant downstairs kitchen was open from early in the morning and then onwards but it closed at 9am.
So had to seek breakfast elsewhere. Although everything is close by, did not realise that and the main reason I chose The Grosvenor was for the restaurant and easy access to the restaurant. I then realised you could order breakfast to be delivered by room service but I wanted the experience of eating out (not moaning, just letting you know others may experience that same issue re breakfast downstairs).

2026-05-31 via Nuitee
S
Steve solo_traveller nz
8
2026-05-29 via Nuitee
G
Graham couple au
9
2026-05-28 via Nuitee
A
aljon solo_traveller ph
10
2026-05-27 via Nuitee
K
Karen couple au
10
2026-05-26 via Nuitee
R
Rachael couple nz
10
Can’t wait to return.
Pros:

Everything. Loved our lady in restaurant. Amazing service. Most amazing food.

2026-05-25 via Nuitee
C
Craig solo_traveller nz
8
2026-05-25 via Nuitee
S
Sharlene solo_traveller nz
8
Pros:

Location was excellent

2026-05-24 via Nuitee
G
Graham couple nz
8
2026-05-24 via Nuitee
J
Jim couple nz
10
2026-05-19 via Nuitee
D
DUNCAN solo_traveller au
9
AVERAGE
Pros:

BARMAN IN THE PUB WAS A GREAT, HELPFUL GUY.

Cons:

BATHROOM AMENITIES CHEAP.

2026-05-19 via Nuitee
F
Franco couple nz
10
2026-05-19 via Nuitee
J
Jackie solo_traveller nz
6
Good
Pros:

Perfect location, bathroom was clean and well stocked!
Bed was comfy and a good section of lights!!!

Cons:

There were not enough hooks so there was nowhere to hang jackets, or clothes, no soap dish in the shower, and my Dad's room there was someone plaster on the floor! (Ewww)
Building works were interesting but finished at a decent time, despite being very loud and sweary on our arrival!

2026-05-18 via Nuitee
M
Mikelock solo_traveller nz
10
2026-05-17 via Nuitee