The Grosvenor Hotel

Hotels
7.6 (1228 reviews)
26 Cains Terrace , Timaru , nz

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Old amenities
Uncomfortable beds
Limited room facilities

Categories

Cleanliness
7.85
Generally clean and tidy, but some rooms reported as run down.
Service
8.85
Staff were really friendly and helpful, providing great service.
Location
8.85
Great location, easy access to town and nearby amenities.
Room Quality
6.85
Rooms were clean and spacious but some were older and tired.
Amenities
5.85
Several amenities reported as substandard or lacking.
Value for Money
7.85
Overall value was reasonable considering the location.
Food and Beverage
6.85
On-site restaurant praised, but limited offerings reported.
Overall Experience
7.85
Overall good experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:55

Property Description

Historic Building Charm
The Grosvenor Hotel, nestled in a restored historic building in Timaru, offers a unique and charming stay for guests.

Convenient Location
Situated just a stone's throw away from the Intercity bus terminal and a short walk to Caroline Bay Beach, The Grosvenor Hotel Timaru provides easy access to transportation and leisure activities.

Dining and Entertainment
Indulge in delicious meals at the on-site TGB Restaurant and Bar, serving a delectable a la carte breakfast, lunch, and dinner options. Enjoy the convenience of room service and unwind with a drink after a long day of exploring.

Ready to experience the historic charm and convenience of The Grosvenor Hotel Timaru? Book your stay now for a memorable getaway.

Important information:

If you expect to arrive outside reception opening hours, please inform The Grosvenor Hotel in advance, using the contact details found on the booking confirmation.

Please note that there is a 2.5% charge when you pay with Visa or Mastercard credit card and 4% charge when you pay with American Express or Diners card.

When booking [4] rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TIU

Location

Guest Reviews

7.6
Based on 1228 reviews
Cleanliness: 7.85
Service: 8.85
Location: 8.85
Room Quality: 6.85
Amenities: 5.85
Value for Money: 7.85
Food and Beverage: 6.85
Overall Experience: 7.85
P
Peter • couple • nz
9
Classic grand old hotel almost fully renovated
Pros:

Newly refurbished rooms. Good parking. Great location.

Cons:

I don't mind renovation happening but maybe some compensation would be appropriate.

2026-08-15 • via Nuitee
P
Paul • solo_traveller • nz
7
2026-08-14 • via Nuitee
W
William • couple • au
9
Comfortable and great meals.
Cons:

Room a bit small but ok for a short stay

2026-08-11 • via Nuitee
L
Lee • couple • au
8
Good
2026-08-06 • via Nuitee
R
Rachael • solo_traveller • au
10
Fabulous
Pros:

The Grovsenor Hotel was a last-minute booking, but we are so glad we did. From the friendly greeting upon arrival, parking right across from the accommodation to the spacious, clean, and comfortable room and bed. It is located right in town, so everything was walking distance.
Added bonus was the quaint lift.

Cons:

Not applicable, everything was great.

2026-08-05 • via Nuitee
N
Navillusgs • solo_traveller • au
3
Poor value for money. Poor facilities.
Pros:

The location was quite central.

Cons:

The fridge didn't work, which ended up costing us quite a bit of lost food. The lift was not working on our departure resulting in us carrying two heavy suitcases down two flights of stairs. Workmen started with nail guns, electric saws and other tools at before 7.40am. The hair dryer was completely ineffective. The bed was very hard. The were disinterested in the concerns we raised at checkout. For $217 for a night, it was poor value compared to $230 per night at Quest in Christchurch which provided an apartment with kitchen and lounge and full.clothes washing facilities. My strong advice would be to look elsewhere if you are looking for accommodation in Timaru.

2026-08-04 • via Nuitee
D
Daniel • solo_traveller • nz
9
2026-07-25 • via Nuitee
D
Debbie • solo_traveller • nz
9
2026-07-24 • via Nuitee
J
Jo • solo_traveller • nz
8
Pros:

Good location, friendly staff. Good for one night stay

2026-07-22 • via Nuitee
C
Christopher • couple • nz
7
2026-07-19 • via Nuitee
K
Karen • couple • nz
8
2026-07-16 • via Nuitee
R
Rodney • couple • nz
7
Cons:

No chairs

2026-07-15 • via Nuitee
W
WEI • extended_group • cn
9
2026-07-14 • via Nuitee
D
Donna • solo_traveller • nz
10
Pros:

Great reception and bar/restaurant staff. Meals were huge and nicely presented. Comfortable bed

2026-07-08 • via Nuitee
B
Bruce • couple • nz
8
Had a nice weekend away, and staying at the Grosvenor was excellent
Pros:

Great location, very quiet compared to other places we have stayed in Timaru, helpful staff
Easy walking to town, waterfront and restaurants

Cons:

Nothing

2026-07-07 • via Nuitee
J
Jeremy • solo_traveller • nz
10
Pros:

Easy parking, freindly staff, fresh clean new look

Cons:

No bathroom heater

2026-07-05 • via Nuitee
P
philip • solo_traveller • au
6
Food average ! And should have been told about the renovations happening!
Pros:

Rooms very comfortable

Cons:

Builders working on level above my room ! Starting work at 7.30 am with radios going and nail guns , tradies talking and finishing work at 5 pm ! I was visiting sick in hospital for days and come back during day to have a sleep but to noisy !

2026-07-01 • via Nuitee
V
Vennessa • solo_traveller • nz
10
2026-06-29 • via Nuitee
K
Kelly • couple • au
10
Good history there beautiful people
Pros:

Nice

Cons:

Nothing to not like

2026-06-28 • via Nuitee
C
Chris • couple • nz
8
Excellent
Pros:

The location was great for us as we had a function to go too just a short walk around the corner.

Cons:

Great location.

2026-06-28 • via Nuitee