Quest Townsville on Eyre

Hotels
•
Quest Apartment Hotels
8.6 (892 reviews)
19-21 Leichhardt Street , Townsville , au
+61 7 4789 7400

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great location
Cons:
No parking available
Maintenance issues
Noise from neighbors

Categories

Cleanliness
8.43
Generally clean but had some issues with dirty linen and a microwave.
Service
8.9
Staff were friendly and helpful, enhancing the overall experience.
Location
8.84
Convenient location close to shops and the Strand, highly rated by guests.
Room Quality
8.49
Rooms were nice and well-equipped, but some reported maintenance issues.
Amenities
8.62
Good facilities, but some guests noted the need for updates and maintenance.
Value for Money
8.68
Guests felt they received appropriate value for the price they paid.
Food and Beverage
8.13
Limited comments on food options; some guests mentioned nearby dining.
Overall Experience
8.7
The experience was generally positive with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:09

Property Description

Modern Self-Contained Apartments
Experience the convenience of modern, self-contained apartments at Quest Townsville on Eyre. Each apartment is equipped with a contemporary kitchen or kitchenette, a cozy seating area with a flat-screen TV, and a luxurious bathroom with a large shower.

Prime Location
Situated just a 5-minute walk from The Strand, Quest Townsville is also a short 7-minute walk from the town centre where popular attractions like Reef HQ Aquarium and a variety of dining options await. Additionally, the hotel is only a 3-minute drive from the Townsville 400 Racetrack Start/Finish line.

Secure Parking and More
Guests can enjoy the peace of mind with secure on-site parking available at an extra charge. Whether you're in town for leisure or business, Quest Townsville on Eyre provides the perfect blend of comfort and convenience.

Book your stay at Quest Townsville on Eyre now and elevate your experience in Townsville.

Important information:

Please note that there is a 1.5% charge when you pay with a Visa, Mastercard or American Express or Diners Club credit card.

Please note housekeeping service is not included on Sundays or Public Holidays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TSV

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per stay when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 1 year old to 17 years old stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 892 reviews
Cleanliness: 8.43
Service: 8.9
Location: 8.84
Room Quality: 8.49
Amenities: 8.62
Value for Money: 8.68
Food and Beverage: 8.13
Overall Experience: 8.7
G
Gregory • solo_traveller • au
8
2026-07-25 • via Nuitee
L
Lauren • extended_group • au
10
Great stay, would definitely stay again
Pros:

Big rooms, comfy beds and lovely staff. Nice pool and a well equipped gym.

Cons:

Next time will book a room with a balcony

2026-07-22 • via Nuitee
S
Shona • solo_traveller • au
7
2026-07-22 • via Nuitee
K
Karen • solo_traveller • au
8
Pros:

The staff were incredibly friendly and helpful. The apartment had very new, comfortable and stylish furniture and was spotlessly clean. The property is located across the road from a large Coles supermarket and good cafe. It’s a short walk to The Strand with other restaurants and cafes.

Cons:

The public areas are very utilitarian and the location is not the most picturesque. Our room looked out to what looked like an abandoned building. The bathroom needs updating.

2026-07-21 • via Nuitee
R
Ranko • couple • au
10
2026-07-20 • via Nuitee
J
Jennifer • solo_traveller • au
8
Pros:

The staff
The layout of my room

Cons:

The up hill walk to get to my car
No TV in my bedroom

2026-07-19 • via Nuitee
B
Ben • extended_group • au
7
2026-07-19 • via Nuitee
D
David • couple • au
10
2026-07-12 • via Nuitee
S
Samuel • extended_group • au
9
2026-07-11 • via Nuitee
T
Tiani • family_with_children • au
10
2026-07-08 • via Nuitee
T
Tiani • couple • au
10
Pros:

Beautiful facilities, soundproof rooms, great location!

Cons:

A little on the expensive side

2026-07-08 • via Nuitee
A
Anna-Sophia • couple • de
7
Pros:

Big room, new furniture, kitchen is well equipped, staff is really friendly

Cons:

Unfortunately it wasn’t that clean.Right after our check in we found dark curly hair on our bed sheets and the nightstand was still covered with something sticky. Also the Mattress was to soft for us , after four nights we both had back pain.

2026-07-06 • via Nuitee
S
Sian • couple • au
8
Great location, well equipped.
Pros:

Great central location. Helpful staff. Well sized apartment which was fairly well equipped. Great for a family having a kitchenette etc.

Cons:

On a main road so could be noisy at times.

2026-07-05 • via Nuitee
R
Renee • couple • au
9
Great stay that hit the spot to see friends on the Strand, walk up castle hill, have a swim afterwards for my short stay
Pros:

It was a great location within walking distance to the Strand and to walk up castle hill.

Cons:

Accessing the correct level and heading the correct direction to get to the pool area. Says Level 0 but found myself in the carpark. I saw the arrow on level 1, but found It wasn’t clear to head down to the lift and go down to level 0 from there.

2026-07-05 • via Nuitee
S
Shirlene • family_with_children • au
9
Great 1 night stay for the Rugby
Pros:

Comfortable, clean and tidy

Cons:

N/A

2026-07-04 • via Nuitee
K
Kathy • family_with_children • au
10
Would stay again
Pros:

Convenient location, spacious rooms

Cons:

Nothing

2026-07-04 • via Nuitee
T
Tetiana • family_with_children • au
10
Nice hotel, great value for money. Perfect location close to everything
Pros:

We liked the location and the facilities. You could walk to eating places and even to East shores if you wanted too.

2026-06-30 • via Nuitee
K
Kerry • solo_traveller • au
8
adequate
Pros:

1st time use - all good.

Cons:

nil

2026-06-30 • via Nuitee
V
Vale0203 • solo_traveller • au
10
2026-06-29 • via Nuitee
L
Luke • solo_traveller • au
4
Expensive
Pros:

Close to our location

Cons:

Bathroom flooded, extremely noisy hotel, and the only quest in Australia that has charged for parking.

2026-06-29 • via Nuitee