Metro Apartments on King

Hotels
6.8 (438 reviews)
27-29 King Street , Sydney , au

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Old facilities

Categories

Cleanliness
5.16
Multiple reviews cited cleanliness issues including filthy rooms and cockroaches.
Service
8.13
Staff were often mentioned as friendly and helpful.
Location
8.67
Consistently praised for being in a great spot close to attractions.
Room Quality
5.62
Mixed sentiments; rooms are noted as old and requiring refresh.
Amenities
6.65
Some amenities were appreciated, but several complaints noted outdated facilities.
Value for Money
6.11
Felt reasonable for location, but several guests remarked on overall condition.
Food and Beverage
7.16
Breakfast was mentioned positively, contributing to overall satisfaction.
Overall Experience
6.93
General satisfaction with location and staff, despite cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:50

Property Description

Rooftop Swimming Pool for Relaxation
Enjoy a refreshing dip in our rooftop swimming pool, offering stunning views of the city skyline. Unwind and soak up the sun in this tranquil oasis.

Convenient Location in Sydney CBD
Located just steps away from Cockle Bay Wharf, our apartments provide easy access to vibrant bars and restaurants. Explore Darling Harbour, Chinatown, and Star City Casino within minutes.

Fully Equipped Apartments for Comfort
Our spacious apartments feature private balconies, flat-screen TVs, and fully equipped kitchens. Relax in the lounge area or rest in the cozy bedroom with modern amenities.

Book your stay at Metro Apartments on King now to experience the perfect blend of comfort and convenience in the heart of Sydney CBD.

Important information:

Check in for this property is found across the road at the Metro Apartments on Darling Harbour, 132-136 Sussex St Sydney.

Please note that there are approximately 12 steep stairs leading into the property. If you require assistance with your luggage, please do not hesitate to ask at reception.

If you expect to arrive outside reception opening hours, please inform Metro Apartments on King in advance, using the contact details found on the booking confirmation.

Please note that there is a 2.5% charge when you pay with an American Express or Diners Club credit card and a 1.5% charge when you pay with Visa and Mastercard credit cards.

Children are free in existing bedding only. Sofa bed is classed as an extra bed and incurs additional fees.

Upon check-in, a $100 credit card authorisation or $200 cash security bond is needed for potential incidental expenses. At check-out, if no charges are outstanding, the credit card authorisation will be reversed (which may take up to 14 days for the bank to process), or the $200 cash security deposit will be fully refunded.

Please note that nearby non‑affiliated parking available. No discounts providedPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 37 per day.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    Children from 2 years old to 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.8
Based on 438 reviews
Cleanliness: 5.16
Service: 8.13
Location: 8.67
Room Quality: 5.62
Amenities: 6.65
Value for Money: 6.11
Food and Beverage: 7.16
Overall Experience: 6.93
C
Cat extended_group au
5
2026-07-23 via Nuitee
H
Huw solo_traveller au
2
2026-07-23 via Nuitee
D
Dominic solo_traveller au
7
2026-07-20 via Nuitee
C
Canberra 1234 solo_traveller au
1
A run-down noisey stay
Pros:

Location

Cons:

Windows didn't seal properly. No noise insulation, incredibly noisy at night. Someone was aware and put tape on the window gaps but even this was falling off.
Double bed was two singles pushed together. Carpet dirty. Apartment falling apart, kitchen bench loose.
Terrible stay.
Only redeeming factor was location.

2026-07-19 via Nuitee
E
Emma family_with_children au
10
Pros:

Great location, good value for money but the score is mainly for the staff member in reception, helped with bags lovely person

2026-07-17 via Nuitee
R
Rennae solo_traveller au
10
Pros:

Everything.. especially the staff... he come across the road and helped us with our luggage.. amazing and so helpful
Thank you

Cons:

There was nothing I disliked.. defs will be staying here more often.. thank u

2026-07-16 via Nuitee
R
Rennae solo_traveller au
10
Pros:

Everything.. especially the staff... he come across the road and helped us with our luggage.. amazing and so helpful
Thank you

Cons:

Nothing I disliked..

2026-07-16 via Nuitee
R
Renae family_with_children au
1
Don’t ever say
Pros:

The concierge was an absolute prick so rude and so unprofessional

Cons:

Get a new concierge

2026-07-14 via Nuitee
B
Bronwyn solo_traveller au
10
Fantastic short stay
Pros:

I loved how welcoming and helpful the staff were. The room was warm and very quiet. The rooftop views are beautiful. Close to everywhere!

2026-07-10 via Nuitee
K
Kath family_with_children au
6
Convenient, clean, comfortable
Pros:

Location was great, kitchen facilities had ICE and a fullsize fridge, bathroom was fine, master bed was very comfy. Decor a bit tired, but clean and functional. Balcony appreciated.

Cons:

Second bed was just a very old school sofa bed. Plenty of more comfortable versions available it could be replaced with. My daughter ended up sleeping on the floor. Plus the doors between the rooms were slatted sliding doors

2026-07-09 via Nuitee
L
LISA family_with_children au
3
Pros:

Building is very old you can't sleep as the windows are way to thin

Cons:

The place was not very clean , there was no parking it cost me almost $300 just in parking fees

2026-07-06 via Nuitee
C
Chris solo_traveller au
5
Pros:

Decent price. Good location

Cons:

Booked for 3 guests. No blanket supplied for sofa bed, only a sheet. It's winter in Sydney. Had to run heater all night.

2026-07-03 via Nuitee
J
Josh solo_traveller au
9
2026-07-02 via Nuitee
N
Nur family_with_children au
8
2026-07-01 via Nuitee
D
David extended_group au
10
Great value for money in a wonderful location. Reception staff were excellent.
Pros:

Great value for money in a wonderful location. Pool and balcony with a view over Darling Harbour were a treat. Staff were excellent.

2026-06-29 via Nuitee
P
Paula extended_group au
4
Good location but in bad need of an upgrade
Pros:

The location is about all

Cons:

Old and dirty

2026-06-26 via Nuitee
M
Michelle solo_traveller au
7
Pros:

Great location if you want near harbour. Basic 1bdr, comfortable for short stay. Staff communication and friendliness was excellent.

2026-06-25 via Nuitee
T
Tammie couple au
8
It was a nice convenient place
Pros:

It’s very handy to everything, great location

Cons:

The flooring, I didn’t feel like I could be barefoot in the apartment.

2026-06-16 via Nuitee
P
Pia family_with_children au
10
Large well-equipped room in excellent location in CBD
Pros:

Excellent location, well equipped with everything we needed

Cons:

Nothing

2026-06-12 via Nuitee
M
Maria Elena family_with_children au
9
Excellent
Pros:

I love everything but one..

Cons:

The stairs. Whe. We got to the apartment, the stairs were wet as in there was puddle of water and can be slippery and dangerous

2026-06-11 via Nuitee