Metro Apartments on King

Hotels
6.8 (421 reviews)
27-29 King Street , Sydney , au

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Old facilities

Categories

Cleanliness
5.16
Multiple reviews cited cleanliness issues including filthy rooms and cockroaches.
Service
8.13
Staff were often mentioned as friendly and helpful.
Location
8.67
Consistently praised for being in a great spot close to attractions.
Room Quality
5.62
Mixed sentiments; rooms are noted as old and requiring refresh.
Amenities
6.65
Some amenities were appreciated, but several complaints noted outdated facilities.
Value for Money
6.11
Felt reasonable for location, but several guests remarked on overall condition.
Food and Beverage
7.16
Breakfast was mentioned positively, contributing to overall satisfaction.
Overall Experience
6.93
General satisfaction with location and staff, despite cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:50

Property Description

Rooftop Swimming Pool for Relaxation
Enjoy a refreshing dip in our rooftop swimming pool, offering stunning views of the city skyline. Unwind and soak up the sun in this tranquil oasis.

Convenient Location in Sydney CBD
Located just steps away from Cockle Bay Wharf, our apartments provide easy access to vibrant bars and restaurants. Explore Darling Harbour, Chinatown, and Star City Casino within minutes.

Fully Equipped Apartments for Comfort
Our spacious apartments feature private balconies, flat-screen TVs, and fully equipped kitchens. Relax in the lounge area or rest in the cozy bedroom with modern amenities.

Book your stay at Metro Apartments on King now to experience the perfect blend of comfort and convenience in the heart of Sydney CBD.

Important information:

Check in for this property is found across the road at the Metro Apartments on Darling Harbour, 132-136 Sussex St Sydney.

Please note that there are approximately 12 steep stairs leading into the property. If you require assistance with your luggage, please do not hesitate to ask at reception.

If you expect to arrive outside reception opening hours, please inform Metro Apartments on King in advance, using the contact details found on the booking confirmation.

Please note that there is a 2.5% charge when you pay with an American Express or Diners Club credit card and a 1.5% charge when you pay with Visa and Mastercard credit cards.

Children are free in existing bedding only. Sofa bed is classed as an extra bed and incurs additional fees.

Upon check-in, a $100 credit card authorisation or $200 cash security bond is needed for potential incidental expenses. At check-out, if no charges are outstanding, the credit card authorisation will be reversed (which may take up to 14 days for the bank to process), or the $200 cash security deposit will be fully refunded.

Please note that nearby non‑affiliated parking available. No discounts providedPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 37 per day.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    Children from 2 years old to 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.8
Based on 421 reviews
Cleanliness: 5.16
Service: 8.13
Location: 8.67
Room Quality: 5.62
Amenities: 6.65
Value for Money: 6.11
Food and Beverage: 7.16
Overall Experience: 6.93
E
Embleton • solo_traveller • au
1
Pros:

Nothing the staff were rude and very unhelpful worst experience I have ever had.

Cons:

Everything staff at the front desk could not even really understand English, I don't have a licence at the . moment and would not except my old licence as photo id even though I had pension cards and a Medicare card along with other things that had my name and address on it never again will I stay there...

2026-05-26 • via Nuitee
S
Smith • solo_traveller • au
5
2026-05-26 • via Nuitee
C
Christine • solo_traveller • au
3
Pros:

The location was great close to the darling harbour the staff were great.

Cons:

The tv reception wasn't great.
The soap dispenser feel of the wall while we're sleeping woke us up.
The carpet mat was left up my son triped on it

2026-05-23 • via Nuitee
F
Fraser • couple • au
10
2026-05-14 • via Nuitee
G
Gilmore • solo_traveller • au
5
No deposit transferred back to my bank account
Cons:

TV remote is not working
So, only one Chanel to watch
It's been 9 days, and still no deposit back 😪
Have an email and call to be told it may take 2 or 3 working days every time I call.
How much people deposit have not been transferred back no way I'm the frist this dune to me. As I work in hotels and apartments, I understand how things work 🙃

2026-05-09 • via Nuitee
A
Angela • family_with_children • au
8
Fantastic will happlily stay again
Pros:

Loved everything, cute neat tidy little apartment which has everything youd need for a little getaway.
Everything we needed was within walking distance. The view from tge roof was fantastic.

Cons:

Wasnt too much we didnt like.

2026-04-27 • via Nuitee
D
Demi • family_with_children • au
8
2026-04-21 • via Nuitee
L
Laura • family_with_children • de
9
2026-04-21 • via Nuitee
Y
yohan • family_with_children • fr
5
Pas reposant du fait du manque d'isolation phonique par rapport à l'extérieur
Pros:

Bonjour, j'ai séjourné cinq nuits avec ma femme et mes deux enfants

-les lits et le ménage sont faits tous les jours.
-les serviettes sont changées tous les jours.
-la piscine et l'apéro sur le toit-terrasse sont plutôt sympas.
-le lit adulte était confortable.

Cons:

-le canapé-lit n'était pas très confortable pour les enfants.
-il n'y a pas de mitigeur dans la douche et il n'est pas possible de régler la hauteur.
-les équipements pour faire la cuisine au niveau casserole sont un peu justes.
-le four est un four à gaz, un peu dangereux pour un appartement…
-la table est vraiment petite pour 4, on ne peut pas la rallonger.
-je fini pars le pire. Les fenêtres sont en simple vitrage, on entend les gens et la musique jusqu'à environ 2 h du matin et les voitures, scooters toute la nuit. Il serait top de mettre du double, voire du triple vitrage.

2026-04-19 • via Nuitee
E
eadac775c39671a64fcc4222aec0ba9f • family_with_children • au
10
Friendly staff with a great location and reasonable price!
Pros:

Great location with all the comforts provided.

Cons:

Nothing.

2026-04-18 • via Nuitee
E
ef30cf41739c70f923945cf25ddf3a3c • family_with_children • au
6
2026-04-16 • via Nuitee
4
4765a3d9d8df72e903e213af35d248b8 • family_with_children • au
7
Pros:

Location

Cons:

Abit cramped...one adult 2 children

2026-04-15 • via Nuitee
H
Henrica Wilhelmina Maria • family_with_children • nl
6
Gedateerd
Pros:

De locatie, het bed, de hygiëne

Cons:

De accomodatie is echt gedateerd. Er is gewoon iedere keer als er gedacht werd met deze extra optie kunnen we meer verdienen dat toegevoegd, maar verder geen vernieuwingen gedaan en het pand is oud.....Het bad is geen bad maar een diepere douchebak. Als je groter bent dan 1.65m kun je niet goed onder de douche staan. De geluidsoverlast is best groot. Plaats dubbel glas of leg oordopjes klaar.

2026-04-09 • via Nuitee
M
Monique • extended_group • au
1
Will never be returning
Pros:

Nothing

Cons:

Broken doors, dead roaches, broken elevator, dust everywhere, face broke out in a rash when i walked in the room from my allergies, absolutely disgusting!!!!!!! do not book this place it is feral!!!

2026-04-06 • via Nuitee
A
Ashlee • family_with_children • au
7
Pros:

The location close to harbour and everything we needed

Cons:

How loud it was definitely need sound proofing

2026-04-04 • via Nuitee
J
Jared • family_with_children • au
8
2026-03-28 • via Nuitee
M
Melissa • solo_traveller • au
10
2026-03-18 • via Nuitee
K
Katy • couple • au
8
Simple and clean
Pros:

Just what we needed for a one night stay

Cons:

1st floor street side was very noisy most of the night

2026-03-17 • via Nuitee
D
Debra • family_with_children • gb
10
2026-03-14 • via Nuitee
J
Jaimie • solo_traveller • au
3
I won’t be back
Pros:

The location was close to work

Cons:

I was across the road.
The road noise was ridiculous and kept me awake all night. Fix the windows, get double glazing. It’s actually not acceptable inner city.
The fridge didn’t work. The main door didn’t have a dead bolt or a chain to give me comfort. I didn’t actually feel safe.

2026-03-11 • via Nuitee