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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Private check-in/check-out
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Board games/puzzles
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Wheelchair accessible
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Lower bathroom sink
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Secured parking
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Bicycle-friendly property
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Charcoal grill
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Heritage Charm and Modern Comforts
Convenient Location
Situated steps away from Ballarat train station, The Provincial Boutique Hotel offers easy access to key attractions like the Art Gallery of Ballarat and Sovereign Hill.
Comfortable Accommodation
Renovated suites and apartments feature flat-screen TVs, DVD players, and minibars. Relax in the seating area or pamper yourself in the private bathroom with complimentary toiletries.
Fitness Center for Guests
Stay active during your stay with the on-site fitness center, perfect for a daily workout routine.
To experience a blend of heritage charm and modern comforts in the heart of Ballarat, book your stay at The Provincial Boutique Hotel now!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Free private parking is possible on site (reservation is needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for AUD 75 per person per night when using an existing bed.
People 11 years old and over stay for AUD 45 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Charming, cosy and well presented. The rooms are large & well equipped (robes, Nespresso machine etc). Lola restaurant downstairs has great food for dining in or room service.
No complaints!
Reception staff Rose is friendly
Some noise can be heard in the room
An outstanding stay at this delightful hotel!
We waited over an hour to be served breakfast in the Lola restaurant, at a time when it wasn’t overly busy. The only blemish to a wonderful stay.
The heritage facade of the Provincial Hotel is intact and visually radiant when combined with the alterations to the interior. Located at the end of Lydiard Street the streetscape is timeless. The hotel team are attentive, friendly, and engaging of guest needs. The restaurant in collaboration with the hotel raised the bar with world class dessert chefs, culinary focus; and an outstanding attentive team.
N/A.
We didn’t have breakfast. Location is perfect.
Reception closes at 6pm which is a bit limiting.
The bed was comfortable and good bathroom.
The size of the room. Too small
The beds are very comfortable and while it was very cold in Ballarat during my stay, the room was warm and comforting. Staff are always friendly and the rooms and bathrooms are very clean.
Great location, good value for money , comfy bed
Nil
The place is immaculate and no complaints at all
Bit noisy with the train station nearby
Very good location, very clean rooms and bathroom. the receptionist when we arrived on the Saturday was fabulous, friendly and helpful.
Went for breakfast at Lolas, and as it was attached to the hotel and we had stayed, we did not book. We were told upon arrival that we hadn't booked so we couldn't have a table, although they then went and checked their bookings and said we could have a table. Then we ordered off the menu on the table but then were told sorry, that menu was for guests who had prebooked and so we had to order off a different menu. Then we actually waited and hour and a half for our breakfast. The food was very good though. Then when we went to pay, we were overcharged and it wasn't utilities I queried the price that they corrected it. Disappointed in our experience overall.
The room was very comfortable and quiet (being on the southern side of the hotel). Car parking was included and convenient. Excellent hot water showers! The hotel is a historic building very well located for easy access to the centre of Ballarat.
This being a modernised room in an old-style hotel, it didn't have much space (eg no desk/table and little space to open suitcases). There weren't convenient powerpoints for charging phones, laptop etc. There was a kettle and fridge in the room, but no microwave to reheat anything.
Very nice rooms, good location right next to the train station.
Not much to be honest!
We booked the balcony room - so spent above and beyond - only to have at least 20 used cigarette butts in the pots outside. It looked like there had been a party or something out there and no one had bothered to go outside to check if it needed cleaning. There was a used takeaway bag in the Kitchenette from the previous visitors tandoori chicken. We know as it had their details and leftovers on the receipt.
Aside from the outwardly unconsidered touches, the room itself could do with some love. The bathroom lighting cracked switch was completely cracked, which felt very unsafe.
TBH I have never given a bad review! We usually book carefully and pay “premium” in locations to ensure we have made the right choice. Incredibly surprised at this.
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