Hotel Sevilla

Hotels
7.5 (2106 reviews)
Serapio Rendón 124, Col. San Rafael , Mexico City , MX
+52 55 5566 1866

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Laundry
Luggage storage
Bar
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor room quality
Inadequate service

Categories

Cleanliness
6.89
Numerous mentions of rooms being in poor condition and needing maintenance.
Service
8.86
Some staff were friendly and helpful, but issues with professionalism noted.
Location
8.9
Consistently praised for its convenient location.
Room Quality
6.35
Rooms described as old and in need of urgent updates.
Amenities
5.88
Amenities were often not functioning well, and many described as outdated.
Value for Money
7.84
Generally seen as acceptable for the price, despite some drawbacks.
Food and Beverage
7.89
No mentions; rated average based on general expectations.
Overall Experience
7.36
Mixed feelings overall; location good, but many issues encountered.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:34

Property Description

Stylish Hotel in San Rafael Neighborhood

City Views and On-Site Dining
Each room at Hotel Sevilla offers picturesque city views and is equipped with modern amenities. Guests can indulge in national and international cuisine at the on-site restaurant, with additional dining options just steps away.

Convenient Amenities and Nearby Attractions
Hotel Sevilla provides convenient services like laundry and dry cleaning, ensuring a hassle-free stay. Located just 3 km from the historic centre, guests can easily explore the rich cultural heritage of Mexico City. The hotel's proximity to the Polanco business district and the airport makes it an ideal choice for business travelers.

Ready to experience the charm of Hotel Sevilla? Book your stay now and enjoy a memorable visit to Mexico City.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Location

Guest Reviews

7.5
Based on 2106 reviews
Cleanliness: 6.89
Service: 8.86
Location: 8.9
Room Quality: 6.35
Amenities: 5.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.36
U
Ulloa • family_with_children • sv
10
Perfecta
Pros:

Ubicación genial, todo cerca del Centro Histórico , solamente caminas unos 10 minutos, el personal atento limpieza impecable, Gisela muy linda, volvería a hospedarme en el Hotel

2026-09-20 • via Nuitee
J
Jose Luis • couple • mx
8
Bien con relación al costo
Pros:

La ubicación muy buena

Cons:

Para mí las almohadas deberían de cambiar

2026-09-19 • via Nuitee
F
Fernando • solo_traveller • mx
8
bien
Pros:

Ls ubicacion y precio

Cons:

la recepcion como si me hicieran el favor; llegue un dia naterior para corroborar mi reserva y que no sabian nada y que lo viera con quien reserve en linea, al siguiente dia un hombre me atendio y todo bien sin tema

2026-09-17 • via Nuitee
L
Laura • solo_traveller • mx
7
Desepcionada
Pros:

La hubicacion

Cons:

Las almohadas, el tamaño de l habitación y toallas medianas

2026-09-16 • via Nuitee
A
Angel • solo_traveller • mx
10
2026-09-16 • via Nuitee
A
Alicia Simon • family_with_children • mx
9
Fuera de lo de la llave, todo super bien
Pros:

Tiene una ubicación perfecta para poder hacer trámites y paseos

Cons:

La tarjeta/llave, me falló dos días seguidos y hubo de recepción, a quién le molestó que bajara a que me la activaran

2026-09-15 • via Nuitee
H
Hector • family_with_children • mx
10
un lugar muy agradable y seguro para hospedarte
Pros:

el trato del personal, son muy amables y atentos

Cons:

todo estuvo bien

2026-09-15 • via Nuitee
M
Marcia • solo_traveller • mx
8
2026-09-14 • via Nuitee
B
BERENICE • family_with_children • mx
8
2026-09-14 • via Nuitee
R
Rodriguez • solo_traveller • us
8
2026-09-14 • via Nuitee
S
Sahijpaul Singh • solo_traveller • in
7
Not value for the money
2026-09-13 • via Nuitee
J
Juan • couple • mx
8
2026-09-11 • via Nuitee
E
Espinosa • couple • mx
7
Pros:

la ubicacion es buena

Cons:

El cuarto olia feo, no tenia nada de ventilaciòn, la cama picaba, nos dieron una llave de otro cuarto por equivocaciòn y adentro habia personas, fue muy penoso.

2026-09-10 • via Nuitee
P
Pedro • solo_traveller • mx
10
2026-09-10 • via Nuitee
M
MOISES • solo_traveller • mx
8
Pros:

Es muy céntrico

Cons:

El Internet es pésimo, no sirve, no lo recomiendo para trabajar

2026-09-07 • via Nuitee
B
barrera palafox • solo_traveller • mx
10
2026-09-05 • via Nuitee
S
Sergio • solo_traveller • mx
9
Pros:

Ubicación, Calidad congruente con el precio

Cons:

Muy retro y viejo el mobiliario

2026-09-05 • via Nuitee
C
Celerino • couple • us
8
2026-09-05 • via Nuitee
J
Julio • couple • us
10
2026-09-04 • via Nuitee
H
HURTADO GOMEZ • solo_traveller • mx
10
Pros:

La ubicación es muy buena. La habitación muy cómoda y limpia.

2026-09-04 • via Nuitee