Best Western Plus Kelly Inn & Suites

Hotels
Best Western Plus
9.2 (546 reviews)
4915 Southgate , Billings , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good amenities
Cons:
Issues with room comfort
Slow elevator
No housekeeping on some days

Categories

Cleanliness
8.95
Rooms were generally clean and comfortable, but some had issues like lumpy pillows.
Service
9.95
Staff were consistently rated as friendly and accommodating, exceeding expectations.
Location
9.45
Convenient location with many food options nearby.
Room Quality
8.45
Spacious rooms noted, but some issues like uncomfortable beds reported.
Amenities
8.95
Enjoyable amenities such as a nice pool and breakfast options available.
Value for Money
9.45
Good pricing especially for pet-friendly accommodations.
Food and Beverage
8.95
Breakfast options were praised, gluten-free items available.
Overall Experience
9.45
Many guests reported a wonderful overall stay, minor technical issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:58

Property Description

Luxurious Accommodation:
Indulge in comfort at BEST WESTERN PLUS Kelly Inn & Suites in Billings. Each air-conditioned room features a TV with cable channels, a private bathroom, and cozy seating areas in select rooms.

Family-Friendly Amenities:
Enjoy a complimentary expanded hot breakfast to start your day right. Kids will love the on-site water play area, providing endless entertainment during your stay.

Convenient Location:
Located just 6 km from Billings Logan International Airport, our hotel offers easy access to nearby attractions like Little Bighorn Battlefield and Yellowstone National Park East Entrance, making it the perfect choice for your next getaway.

Book your stay at BEST WESTERN PLUS Kelly Inn & Suites now for a memorable and relaxing experience.

Important information:

The card will be authorized at time of booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIL

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9.2
Based on 546 reviews
Cleanliness: 8.95
Service: 9.95
Location: 9.45
Room Quality: 8.45
Amenities: 8.95
Value for Money: 9.45
Food and Beverage: 8.95
Overall Experience: 9.45
V
vicki solo_traveller us
9
2026-08-27 via Nuitee
T
Tiffany couple us
8
We stayed comfortably.
Pros:

The location was in an area that didn’t have a lot of traffic, quiet. Everything was clean. The towels were fairly soft, not hard from over bleaching. The bed and pillows were good. The AC worked great. We had good space to move, not crowded.
Breakfast had good options each morning, and had plenty of seating.

Though we didn’t use the pool, it looked amazing. There was a great “playground” in the pool. It was always being used by the families staying.

Cons:

Luck of the draw, we had 3rd floor. Not a big deal.

2026-08-27 via Nuitee
F
Fiona couple gb
9
LOVELY LOCATION AND SUPER CABINS
Pros:

Great location. Surprisingly peaceful. Beautiful, comfortable room and lovely gardens and facilities

Cons:

Breakfast wasn't great, but the restaurant food was very good

2026-08-21 via Nuitee
A
Amaya solo_traveller us
8
2026-08-21 via Nuitee
D
Denzel couple us
9
Very nice overnight stop, especially for families.
Pros:

Beautiful building, lobby, rooms, great pool room especially if you have kids. Good breakfast

Cons:

No issues

2026-08-20 via Nuitee
M
Miguel family_with_children us
9
Excelente
Pros:

Comodidad, amplitud de las habitaciones, piscina perfecta para niños, limpieza y cuidado de las instalaciones y pet friendly.

Cons:

Nada

2026-08-16 via Nuitee
A
Arpad family_with_children us
10
I would say that this was a first class experience and would happily return.
Pros:

Everything was awesome! The staff were so helpful and accommodating in every way!

2026-08-10 via Nuitee
K
Kyri solo_traveller us
10
Pros:

The room was so comfy and the pool was awesome my kids had a blast the people were friendly and so nice and helpful

2026-08-10 via Nuitee
B
Betheney family_with_children us
10
Pros:

The staff and hotel are always exceptional here. Which is why we only stay here.

2026-08-04 via Nuitee
J
jos couple nl
8
Hotel met ruime kamer
Pros:

Grote kamer en schoon

Cons:

Tafels ontbijt zijn plakkerig allemaal
Medewerker zegt dat ze oud zijn
Maar ze gebruiken fout schoonmaak middel

2026-07-23 via Nuitee
J
Jeremy solo_traveller us
10
2026-07-22 via Nuitee
M
Michelle family_with_children us
9
2026-07-21 via Nuitee
B
Bailey solo_traveller us
9
Pros:

Pet friendly, Clean. Very welcoming.

2026-07-20 via Nuitee
M
Maria family_with_children us
10
Pros:

Q está muy lipio

2026-07-16 via Nuitee
J
John couple us
10
Extremely pleasant stay, the bed was the most comfortable of our entire trip.
Pros:

Very comfortable bed. Room was bigger than expected, and hotel location was excellent to expedite our trip home

2026-07-16 via Nuitee
S
Sinclair solo_traveller us
9
Pros:

Comfortable beds, great breakfast selections

Cons:

Nothing

2026-07-13 via Nuitee
V
Vasquez family_with_children us
8
2026-07-11 via Nuitee
F
Florence solo_traveller us
8
2026-07-10 via Nuitee
J
Jack family_with_children us
10
Our stay was welcoming and a good representation of Montana down home comfort.
Pros:

We were all there for a family reunion and to attend a military funeral for my husband. It was the perfect location and allowed us the opportunity to gather together for memories and renewal . The staff was very helpful and accommodating.

2026-07-09 via Nuitee
J
Joshua family_with_children us
9
2026-07-06 via Nuitee