Best Western Plus Southpark Inn & Suites

Hotels
•
Best Western Plus
8.8 (409 reviews)
120 W Rieck Rd , Tyler , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfy beds
Cons:
Inconsistent cleanliness
Uncomfortable beds
Issues with amenities

Categories

Cleanliness
8.41
Multiple guests reported issues with cleanliness, including dirty bathrooms and unclean pools.
Service
9.58
The staff was frequently mentioned as friendly and professional.
Location
9.42
The hotel is conveniently located near restaurants and services.
Room Quality
8.07
Several reviews highlighted issues with bed comfort and maintenance.
Amenities
8.6
The gym and pool received mixed reviews, but some guests enjoyed the available amenities.
Value for Money
9.36
Overall value reflects an average stay with several issues but good location.
Food and Beverage
8.11
Mixed reviews about breakfast quality, with some items not meeting expectations.
Overall Experience
8.88
Despite some issues, many guests indicated they would return due to location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:27

Property Description

Family-Friendly Accommodation
Best Western Plus Southpark Inn & Suites in Tyler offers comfortable family rooms, making it a perfect choice for a family vacation. The units are equipped with air conditioning, ensuring a pleasant stay for all guests.

Convenient Amenities
Guests can start their day right with a delicious continental breakfast at the hotel. Additionally, the outdoor pool provides a refreshing oasis for relaxation during your stay. For those traveling for work, take advantage of the business center on-site.

24-Hour Service
With a shared lounge and a 24-hour front desk, guests at Best Western Plus Southpark Inn & Suites can expect top-notch service around the clock. Need a snack or a drink? Vending machines are conveniently available on-site for your cravings.

Book your stay at Best Western Plus Southpark Inn & Suites for a memorable and convenient experience in Tyler.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TYR

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.8
Based on 409 reviews
Cleanliness: 8.41
Service: 9.58
Location: 9.42
Room Quality: 8.07
Amenities: 8.6
Value for Money: 9.36
Food and Beverage: 8.11
Overall Experience: 8.88
R
Roland • couple • us
10
Perfect for our needs. We will be back.
Pros:

We had prepaid with a third party that dropped the ball. The desk clerk settled the problem and was very knowledgeable and walked us through the failed AI process.

2026-09-01 • via Nuitee
R
Roger • couple • us
9
Pros:

Breakfast was sufficient.

Cons:

Squeaky loud elevator.

2026-08-25 • via Nuitee
P
Phil Cole • solo_traveller • us
3
Meh ...
Pros:

Good breakfast... Decent motel laying.

Cons:

Rain came thru the window; leaking from the top..
Termite looking flies swarmed at night.
My second room had cracked window, yet crudely repaired.

2026-08-24 • via Nuitee
E
Esmeralda • couple • us
9
2026-08-22 • via Nuitee
R
Rhodes • couple • us
9
It was nice and quiet
Pros:

The clean energy

Cons:

The pool was closed

2026-08-07 • via Nuitee
R
Rhadiah • family_with_children • us
1
I had a horrible experience! Poor quality!!
Pros:

The location was close to a lot of restaurants and shopping stores.

Cons:

The sheets had stains and the pillows were small and cheap. The room smelled smoke. The owner/manager was rude and uncooperative.

2026-08-05 • via Nuitee
P
pbrown • solo_traveller • us
5
2026-07-25 • via Nuitee
C
crystal • solo_traveller • us
10
2026-07-23 • via Nuitee
A
Aubrey • couple • us
8
Comfortable stay and good price for the accommodation.
Pros:

Front desk associate was very nice and personable. Great location. Hotel was very comfortable and clean. Air conditioner worked well thankfully since we currently live in the Texas summer heat. Bed was also very comfortable and the room rate was a great price too. Thank you for providing us with great service.

Cons:

The TV was a bit old and didn't have the capabilities to connect his firestick/roku into it to stream. It would be loud during commercials and quiet during the tv show. It wasn't a problem but I was trying to be mindful for the neighbors.

2026-07-21 • via Nuitee
B
Brittany • family_with_children • us
8
Great location, great customer service, and great room
Pros:

Customer service exceeded my expectation.
The location was great. It was surrounded by restaurants, shopping centers, and activities for children. The location of the room on the bottom floor close to where we parked. The room with a double king and sofa bed was lovely. It was very spacious and comfortable.

Cons:

The sink in the bathroom could have been cleaner. The guest across the hall were loud the entire stay, but overall my family enjoyed their stay.

2026-07-20 • via Nuitee
J
Jennifer • solo_traveller • us
9
Pros:

They are very friendly

2026-07-17 • via Nuitee
C
Cathie • family_with_children • us
8
Our stay was great only disappointment was the pool unavailability.
Pros:

The room was great and the facility was very clean. The entire staff was very friendly and helpful. Breakfast was good and served on time.

Cons:

We were very disappointed that the pool was unavailable for use during our stay. The pool was a major factor in my choice of the facility.

2026-07-16 • via Nuitee
N
Neletia • solo_traveller • us
2
Awful
Pros:

I am not interested in anything to do with this hotel all I can say it is not worth being in the business everything an

Cons:

Over all different manager and workers

2026-07-15 • via Nuitee
P
Polly • solo_traveller • us
7
2026-07-14 • via Nuitee
J
Jones • solo_traveller • us
10
2026-07-10 • via Nuitee
J
johnson • solo_traveller • us
10
2026-07-06 • via Nuitee
T
Thompson • couple • us
10
2026-06-29 • via Nuitee
E
Elbert • couple • us
1
Pros:

Nothing it advertised was there are working

2026-06-29 • via Nuitee
M
Mark • couple • us
10
2026-06-29 • via Nuitee
D
David • couple • us
10
2026-06-25 • via Nuitee