Best Western Plus Kamloops Hotel

Hotels
•
Best Western Plus
8.1 (226 reviews)
660 Columbia Street West , Kamloops , CA
+1 250-374-7878

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean, well-maintained facilities
Friendly and helpful staff
Good/central location
Breakfast often above-average
Pool and spa available
Laundry facilities and free parking
Cons:
Housekeeping failures for some stays (missed cleaning, trash, towels)
Occasional cold pool
Poor soundproofing/noise from neighbors
Busy street makes entry/exit difficult
Weak cell-phone reception in some rooms
Front-desk communication issues

Categories

Cleanliness
7.8
Generally praised as clean and well maintained (multiple guests cited 'clean property' and 'rooms were clean'), but there are notable housekeeping failures for some stays (trash not emptied, towels not changed, room not cleaned on one stay).
Service
8.4
Staff frequently described as super friendly, efficient and helpful (concierge/front desk praised), though there are isolated service issues (poor front-desk communication, missed room-service requests, one guest wanted an escort for a birthday).
Location
8.2
Multiple guests call the location good and convenient with free parking; however some noted the busy street and difficult ingress/egress at the hotel.
Room Quality
7.7
Rooms are described as comfortable with good beds and pillows, but some guests reported drawbacks: old/quirky air conditioning, poor soundproofing (noise from neighbors) and occasional lack of cell-phone reception in rooms.
Amenities
8.3
Amenities are a positive: pool and spa appreciated, laundry facilities and free parking mentioned; one guest noted the pool was cold on a visit.
Value for Money
8.1
Seen as a decent/competitive price for the location and offerings (comments: 'decent price', 'did the job'), overall fair value for a short stay or overnight stop.
Food and Beverage
8.2
Breakfast is frequently praised (above-average continental, 'amazing' to 'great' breakfast), though a few guests found it average or crowded during busy times.
Overall Experience
8.1
Overall stays are positive—many guests enjoyed their stay, calling it relaxing and praising staff and cleanliness—tempered by intermittent housekeeping and service/room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Convenient Location
Situated near Thompson Rivers University, Best Western Plus Kamloops Hotel offers easy access to popular attractions like The Dunes at Kamloops Golf Course and British Columbia Wildlife Park. City Hall is also just a short distance away, making it a perfect choice for both business and leisure travelers.

Modern Amenities
Guests can enjoy a range of amenities including an indoor pool, fitness centre, and a relaxing hot tub. The 24-hour front desk ensures convenience for late check-ins or early departures. Each room is equipped with a flat-screen TV and complimentary toiletries, providing a comfortable stay for all guests.

Nearby Attractions
With Cascades Casino Kamloops and Sun Rivers Golf Course in close proximity, there is no shortage of entertainment options. Plus, being just 11 km from Kamloops Airport, Best Western Plus Kamloops Hotel is a convenient choice for travelers.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YKA

Location

Guest Reviews

8.1
Based on 226 reviews
Cleanliness: 7.8
Service: 8.4
Location: 8.2
Room Quality: 7.7
Amenities: 8.3
Value for Money: 8.1
Food and Beverage: 8.2
Overall Experience: 8.1
N
Nikki • family_with_children • ca
9
Pros:

Facility was clean and well maintained. Staff was super friendly and efficient. The continental was above a normal continental. We really enjoyed it

2026-10-19 • via Nuitee
G
Gailhee • family_with_children • ca
8
2026-10-11 • via Nuitee
S
Sukhbir • extended_group • ca
10
2026-09-11 • via Nuitee
R
Roger • solo_traveller • ch
6
2026-09-10 • via Nuitee
H
Henedine • family_with_children • ca
8
Cons:

pool was cold

2026-09-08 • via Nuitee
V
Vernon • solo_traveller • ca
9
Generally good!
2026-09-07 • via Nuitee
J
Joerg Uwe • solo_traveller • de
9
Für eine rundreise zur kurzen Übernachtung geeignet
Pros:

Ausreichend kostenlose Parkplätze vorhanden. Zimmer waren sauber und geräumig. Die klimaanlage war jedoch alt und gewöhnungsbedürftig

2026-09-01 • via Nuitee
S
Sarah • family_with_children • ca
5
It was a good location, decent price and the breakfast was also good.
Pros:

Good location

Friendly morning concierge in the lobby

Pool

Breakfast in the morning

Cons:

Room didn’t get cleaned at all

Garbage wasn’t emptied and so it was overflowing.

They didn’t change our towels

2026-08-18 • via Nuitee
E
Eyob • solo_traveller • ca
3
2026-08-05 • via Nuitee
R
Rex • solo_traveller • us
10
Pros:

Guys working the counter were cool.

Cons:

Could have used an escort for my Birthday

2026-08-04 • via Nuitee
V
Virginie • solo_traveller • fr
8
Pros:

Emplacement et confort. Personnel très aimable.

Cons:

Le bruit. Les chambres sont mal insonorisées, on entend les voisins parler et marcher. Le petit déjeuner est moyen.

2026-08-03 • via Nuitee
R
Robin • solo_traveller • us
10
Best stay in Kamloops
Pros:

Clean great bed and pillows

Cons:

N/a

2026-07-19 • via Nuitee
K
Kerr • family_with_children • ca
6
thank you, convenient and helpful staff
Pros:

My son loved the pool. the breakfast was also amazing

Cons:

The busy street was hard to get into and out of the hotel.

2026-07-15 • via Nuitee
P
Paul Ikechukwu • solo_traveller • ca
9
2026-07-13 • via Nuitee
C
Cheryl • couple • ca
9
2026-07-12 • via Nuitee
C
Clifford • couple • ca
10
Pros:

Location

2026-07-10 • via Nuitee
L
Lipu • couple • ca
10
2026-07-05 • via Nuitee
K
Kenneth • solo_traveller • gb
10
A relaxing one night stop in a clean comfortable room. Staff were first class helping us resolve some problems we had wi
Pros:

Lovely clean property with excellent staff. The pool and spa was a welcome bonus.

Cons:

Nothing.

2026-07-05 • via Nuitee
R
RITA • solo_traveller • ca
7
2026-07-04 • via Nuitee
M
McCauley • family_with_children • ca
9
Overall we enjoyed our stay and we loved our room, the laundry facility and the pool.
Pros:

we didnt love the breakfast. It was difficult to navigate when it was busy in there.

Cons:

We couldnt get cell phone reception in our room and had to go outside the building to use the phone. The use of a cell phone is crucial for any emergencies that I might have been needed for.

2026-07-02 • via Nuitee