Best Western Plus St Albert

Hotels
Best Western Plus
9.2 (481 reviews)
460 Street Abert Trail , St. Albert , ca

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Excellent breakfast
Cons:
Hot tub not working
Room comfort issues
Minor maintenance concerns

Categories

Cleanliness
9.38
Most reviews mentioned the rooms were clean and well-maintained.
Service
9.85
Many guests praised the friendly and welcoming staff.
Location
9.39
The hotel is conveniently located near amenities and family.
Room Quality
8.84
Rooms were reported as clean and spacious, though some issues were noted with comfort.
Amenities
8.37
Hot tub was not working during stay; some amenities reported minor issues.
Value for Money
8.83
Good value for service and location, but some reported higher pricing.
Food and Beverage
9.38
Guests appreciated the included hot breakfast options.
Overall Experience
9.55
Overall satisfaction with clean, quiet rooms and excellent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:14

Property Description

Luxurious Amenities
Indulge in our heated indoor pool, hot tub, and modern fitness center for a relaxing stay.

Comfortable Accommodations
Unwind in our spacious rooms and suites equipped with a 42-inch flat-screen TV, microwave, fridge, and coffee-making facilities.

Convenient Location
Explore nearby attractions such as Terrae Pines Golf & Country Club, St. Albert Centre mall, and TELUS World of Science while staying at Best Western Plus The Inn at St. Albert.

Experience the perfect blend of comfort and convenience - book your stay now at Best Western St. Albert!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 481 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 9.38
Overall Experience: 9.55
S
Suzanne couple ca
10
We will be staying at Best Western the next time we are visiting family in the area.
Pros:

Breakfast selection great, lots of options for vegetarians and waffle and pancake station amazing with healthy choices.
The crackerjacks popcorn that was available for purchase was a trip down memory lane!

2026-06-17 via Nuitee
E
Elizabeth solo_traveller ca
6
Pros:

The location was very convenient for where I needed to be for this work related trip. Also, I really enjoyed the pool facilities.

Cons:

Unfortunately the breakfast did not meet my expectations. I ended up going elsewhere for breakfast most days despite breakfast being included and on site.

2026-06-13 via Nuitee
A
Amanda couple ca
10
2026-06-09 via Nuitee
S
Sandra extended_group ca
9
Will stay again if in edmonton
Pros:

Room for animals. Has wood laminate floors. Breakfast.

2026-06-08 via Nuitee
L
Liisa Seltzer solo_traveller ca
7
Pros:

Front desk staff were excellent, very helpful

Cons:

Bed mattresses are too high, difficult for short people or people with mobility deficits.
The shower head in our bathroom was poor, no pressure at all, very difficult to get shampoo & conditioner out.

2026-06-06 via Nuitee
D
Dale solo_traveller ca
10
Pros:

Cleanlliness

2026-05-26 via Nuitee
G
Gary family_with_children ca
6
Good hotel but just stupid bed preparation practices and inconsistent warm water supply in the room.
Pros:

Good location. Walkable aread.

Cons:

I couldn't get warm water in my room. My mom had the same problem in her room. As bad as that was I was even more annoyed by the way they make up the beds. They fold the sheets and quilts down to make them look fancy. When I unfolded the coverings I realized that it would got up just past my hips. Its a ridiculous way of making up a bed. So each night I had to pull off all the coverings and re-make the bed. My mom said she had to do the same in her room. I don't know how this stupid trend started, but please stop it.

2026-05-25 via Nuitee
G
G.A. family_with_children ca
7
Good.
Pros:

Have stayed at the hotel many times over the years. It has always been clean, quiet, and good location.

Cons:

Was deeply disappointed at the hot tub facility was out of service. Was a highlight of the hotel we were counting on. There was no consideration for our disappointment.

2026-05-17 via Nuitee
A
Alexis family_with_children ca
10
2026-05-06 via Nuitee
family_with_children ca
10
2026-04-21 via Nuitee
L
Lori couple ca
9
Comfortable beds
Cons:

The hot tub water appeared grungy and wasn’t clear … then after being in the hot tub .. it was closed 🤷🏻‍♀️

2026-04-13 via Nuitee
D
Dawn solo_traveller ca
9
2026-04-10 via Nuitee
K
Kyle solo_traveller ca
7
Comfy stay with great breakfast!
Pros:

Great breakfast.

2026-04-08 via Nuitee
S
Sharon solo_traveller ca
9
I was very comfortable and pleased overall with my stay.
Pros:

I was there because I was having surgery the next morning. Not able to eat but breakfast sure did smell good.

Cons:

automatic door entrance to main floor rooms. Hard to open manually when using a walker.

2026-04-01 via Nuitee
W
Wendy couple ca
7
2026-03-20 via Nuitee
B
Barry couple ca
8
2026-03-20 via Nuitee
D
Diane family_with_children ca
10
Pros:

Location is good.
Nice breakfast.
Enjoyed the pool.

Cons:

No kettle

2026-03-20 via Nuitee
K
Klaire extended_group ca
9
2026-03-17 via Nuitee
B
Bob solo_traveller ca
7
Cons:

the bed is worn out

2026-03-14 via Nuitee
R
Randy family_with_children ca
9
Pros:

Nice place good facilities

Cons:

Nothing

2026-03-08 via Nuitee