Hotel Metropolitan Nagano

Hotels
•
JR-EAST HOTELS
8.8 (3844 reviews)
Minami Ishidocho 1346 , Nagano , JP
+81 26-291-7000

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cleanliness
Cons:
Limited breakfast choices
Need for additional amenities

Categories

Cleanliness
8.39
The hotel rooms were clean and comfortable which contributed to a pleasant stay.
Service
9.16
Staff were friendly and helpful throughout the stay, receiving high praise from multiple guests.
Location
9.7
Exceptional location right next to Nagano station, making it convenient for travel and access to amenities.
Room Quality
8.65
Rooms were described as comfortable and spacious, enhancing the overall experience.
Amenities
8.18
Facilities including self-service laundry and a microwave were appreciated, though some desired more options.
Value for Money
8.64
The quality and service received were deemed appropriate for the price point.
Food and Beverage
8.69
Breakfast received positive comments, though some reviews indicated limited options.
Overall Experience
8.96
Overall satisfaction from a majority of guests with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:51

Property Description

Luxurious Accommodations and Dining Options

Hotel Metropolitan Nagano offers elegantly decorated rooms and a variety of dining choices, including a Japanese restaurant, a Chinese restaurant, and a cozy cafe. All rooms feature modern amenities such as flat-screen TVs, comfortable seating areas, and en suite bathrooms with complimentary toiletries.

Convenient Location and Services

Situated right next to the JR Nagano Train Station, the hotel provides easy access for travelers. Guests can enjoy free WiFi throughout the property, luggage storage, and dry cleaning services. Additionally, a massage salon on the ground floor offers relaxation after a day of exploring.

Nearby Attractions and Culinary Delights

Explore cultural sites like Zenko-ji temple and the Shinano Art Museum, both a short distance away. Indulge in a hearty breakfast buffet at the Iris cafe or savor Japanese delicacies at the Shinano restaurant. Book your stay at Hotel Metropolitan Nagano for a memorable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MMJ

Location

Guest Reviews

8.8
Based on 3844 reviews
Cleanliness: 8.39
Service: 9.16
Location: 9.7
Room Quality: 8.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.96
R
Richard • couple • ca
9
Comfortable hotel connected to the railway station. Highly recommended.
Pros:

Location was excellent next to the train station. Nice view of the city from our room. The bed was comfortable

Cons:

The hotel was showing its age a bit but it was still in excellent condition.

2026-09-18 • via Nuitee
L
Lee WY • solo_traveller • kr
9
2026-09-18 • via Nuitee
N
NORIO • couple • jp
9
快適でした
Cons:

バスルームの設備が古い

2026-09-17 • via Nuitee
M
Mariko • family_with_children • jp
10
2026-09-16 • via Nuitee
H
Huang CC • solo_traveller • tw
8
2026-09-16 • via Nuitee
B
Bernard • couple • au
10
A delightful stay in a great part of Japan
Pros:

The location was excellent, with the minibus to and from both Gora station, Odawara station and the hotel. The room was excellent and spacious. The hot tub was great as was the hotel spa.

Cons:

Nothing

2026-09-15 • via Nuitee
F
Fumiko • couple • jp
10
2026-09-15 • via Nuitee
F
Fumiko • couple • jp
10
2026-09-15 • via Nuitee
M
Megumu • couple • jp
6
まあまあ
Pros:

清潔、綺麗

Cons:

部屋が狭い

2026-09-13 • via Nuitee
A
AKANE • couple • jp
8
2026-09-13 • via Nuitee
N
NEIL • couple • au
8
Overall good value for money
Pros:

Close and direct access to Nagano Station

Cons:

Bathroom was very small

2026-09-11 • via Nuitee
まゆみ • extended_group • jp
10
2026-09-10 • via Nuitee
長谷川 • solo_traveller • jp
9
2026-09-10 • via Nuitee
H
Hila • couple • il
8
2026-09-09 • via Nuitee
K
Kid • couple • jp
10
また利用したい。
Pros:

スタッフの接客がスマートで好感。

2026-09-08 • via Nuitee
K
Kelli Sky • solo_traveller • au
9
Pros:

Great location. Lovely helpful staff. Easy to get around as the buses are just out of the door.

2026-09-08 • via Nuitee
J
John • couple • ch
8
2026-09-08 • via Nuitee
W
william • solo_traveller • us
10
Very convenient with outstanding service
Pros:

location and availability

2026-09-08 • via Nuitee
水沢 • family_with_children • jp
8
2026-09-07 • via Nuitee
水沢 • family_with_children • jp
8
2026-09-07 • via Nuitee