Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Ocean views from rooms and balconies
Friendly, attentive staff (owner praised)
Spacious, clean rooms with good furnishings
Large pool and attractive gardens
Good breakfast and high-quality on-site restaurant
Good value for money
Convenient walking access to restaurants and town
Cons:
Pool water clarity/issues (jets not working)
Massage room AC not working / felt hot
Towel handling and occasional musky-smelling towels
Limited sea access; some guests found location isolated
Pool-area lighting and ongoing waterfront construction

Categories

Cleanliness
8.5
Rooms described as clean, fresh and well maintained; some guests noted musky-smelling towels and an instance of cloudy pool water which slightly lowers the cleanliness score.
Service
9.4
Staff repeatedly described as extremely helpful, friendly and attentive (owner mentioned by name); service was highlighted as a major positive across reviews.
Location
9
Excellent ocean views and convenient walking access to restaurants and town; some guests found the location a bit isolated and noted limited sea access and ongoing waterfront works.
Room Quality
9
Rooms reported as spacious with balconies, good furnishings and comfortable beds; minor notes about pillows and a suggestion for a face washer in some rooms.
Amenities
7.8
Large, attractive pool and garden area are positives, but issues were reported: pool jets/buses not working (cloudy water), massage room AC failure, limited poolside towel handling and some lighting shortcomings around the pool.
Value for Money
9.2
Multiple guests commented explicitly that the hotel offers good value for money given room quality, views and service.
Food and Beverage
9
Breakfast described as very good with plenty of choices and on-site restaurant praised for good quality food.
Overall Experience
8.5
Overall stays were described as fantastic, peaceful and highly recommended by many guests, with a few operational/amenity caveats noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Beachfront Oasis with Tropical Charm

Luxurious Accommodations: Hotel Genggong offers rooms with a bright tropical style, featuring large windows and wood furnishings. Enjoy modern amenities like a flat-screen TV, DVD player, and a tea/coffee maker for your comfort.

Relaxation and Recreation: Unwind by the outdoor pool on the relaxing terrace, take a stroll in the garden, or pamper yourself with a soak in the spa bath. Beachfront location allows for snorkeling adventures right at your doorstep.

Convenient Location: Situated in the famous Candidasa diving area, the hotel is a short drive from cultural attractions like Tenganan village and Tirta Gangga Hot Spring. With free on-site parking, exploring the area is easy and stress-free.

Book your tropical getaway at Hotel Genggong now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Location

Guest Reviews

8.8
Based on 832 reviews
Cleanliness: 8.5
Service: 9.4
Location: 9
Room Quality: 9
Amenities: 7.8
Value for Money: 9.2
Food and Beverage: 9
Overall Experience: 8.5
B
Bulbul • couple • us
9
We highly recommend the place.
Pros:

Property was clean, comfortable, and had a great view from our third flor room. Room was spacious with separate coffee room. Ocean View from our room and balcony was superb. Breakfast was very good with plenty of choices. Staf and service was excellent.

Cons:

The massage room, we wanted to have a massage but changed our mind since AC didn’t work and there was no fan. It felt very hot and humid in there.

2026-10-30 • via Nuitee
J
Jenny • solo_traveller • au
8
Beautiful
2026-10-30 • via Nuitee
H
Hildegard • family_with_children • za
10
Ciliiers family
Pros:

The rooms are clean and have stunning sea views, they have a lovely big pool. The breakfast is tasteful and seated in the garden with sea view. The staff are extremely helpful and friendly. Nice restaurants close by.

Cons:

The area around the pool needs more lights

2026-10-28 • via Nuitee
A
Anne-Claude • couple • ch
8
Séjour très agréable et serein
Pros:

Endroit magnifique, beau jardin et chambres à l’étage très bien avec une belle terrasse avec vue sur la mer.

Cons:

L’eau de la piscine était trouble car les buses ne fonctionnaient pas. Il a fallu beaucoup de temps ( 2 jours) pour que des choses soient entreprises afin que la qualité de l’eau soit meilleure . Dommage pour un endroit où l’accès à la mer est très limité

2026-10-21 • via Nuitee
S
Stephanie • couple • fr
10
Pros:

Un hôtel fabuleux à taille humaine avec une vue belle vue sur la mer, un mobilier soigné dans les chambres et une très grande piscine et un personnel adorable. L accès aux commerces est très facile à pieds depuis l hôtel. Quand les travaux de réaménagement du front de mer seront terminés, l endroit n en sera que plus prisé

2026-10-12 • via Nuitee
B
Brad • couple • au
10
Good value with perfect view
Pros:

I like this hotel. Good value for money. Staff friendly
Rooms good size and clean. All have good view of the ocean. Nice pool area. Nice garden.
Good restaurant with very good quality food on site
There is now a walk way so even more convenient to everywhere.

Cons:

Na

2026-10-09 • via Nuitee
M
margot • couple • nl
7
Heerlijke rustige authentieke plek ditect aan zee
Pros:

Vriendelijkheid personeel, kleinschalig, uitzicht en zitjes op balkon,

Cons:

Zuinig met handdoeken op de kamer En handdoeken voor bij zwembad worden 1 x p dag gewisseld, niet zelf pakken.Wanneer je er om vraagt kan je wel wisselen.

2026-09-19 • via Nuitee
A
Anonymous • solo_traveller • au
10
Pros:

Fantastic location with seaviews from every room.

Cons:

Towels smelt musky although they were clean, perhaps due to the humidity.
Would be nice to add a face washer to the room. Pillows could be better.

2026-09-16 • via Nuitee
S
Sherese • couple • au
9
Beautiful, relaxed.
Pros:

The view from our room was beautiful.

Cons:

The location was a bit isolated for us.

2026-09-12 • via Nuitee
P
Patricia • couple • au
9
Great location to relax with many restaurants within walking distance or they come to you and pick you up and the return
Pros:

Everything, staff, location, restaurant, room. Total experience

Cons:

Nothing

2026-09-12 • via Nuitee
G
Georgina • couple • au
10
Lovely property, nice size, well maintained rooms, gardens, gorgeous staff and owners. Love that Aldo the owner always c
Pros:

The staff all lovely with friendly smiles and chats. The room we stay we love, clean, fresh, comfy bed and perfect views. The location fabulous, close walking to the Main Street, with plenty of offers of transport if needed. This was our third stay over the years and there will be more. The walking path is on its way, and even though it’s not finished it will be eventually and can only have positive results. I know it’s taken away parts of Candidasa people love but sadly changes happen and we have to embrace them whether it’s good or bad. The fishermen still have their boats there which is great.

Cons:

Nothing to not like. The path is ongoing but no disturbance at all to us, and it will be good once complete. The major construction done it’s now the finishing touches over time. Went for several walks along it even though not sealed it’s ok to walk it.

2026-09-11 • via Nuitee
C
Christine • couple • au
10
Everything about our stay at the hotel was fantastic the staff were amazing and the hotel itself was set out beautifully
Pros:

The hotel was amazing beautiful rooms and peaceful surroundings.

Cons:

Nothing

2026-09-07 • via Nuitee
M
Merrick • couple • au
10
2026-08-28 • via Nuitee
J
Julie • couple • nz
10
A beautiful small comfortable hotel. Come here for peace and quiet. Attention to detail was impeccable, staff so lovely
Pros:

Amazing location, quiet, clean just gorgeous

2026-08-28 • via Nuitee
L
lyn • solo_traveller • au
10
Pros:

Fabulous service and accomodation was great. Great location.

Cons:

Hair-dryer was useless

2026-08-25 • via Nuitee
A
agathe • solo_traveller • fr
9
2026-08-24 • via Nuitee
C
Caroline • solo_traveller • fr
10
Pros:

Hôtel dans un cadre exceptionnel et intimiste, tout était parfait, je recommande vivement

2026-08-18 • via Nuitee
R
rita • couple • it
8
Abbiamo passato solo una notte ma il soggiorno è stato molto piacevole
Pros:

Molto pulita piscina super rilassante.. personale gentilissimo , ci hanno servito la colazione molto presto perché avevamo il traghetto . Cibo buono

2026-08-18 • via Nuitee
B
Bianca • solo_traveller • au
10
Great location, amazing views
Pros:

View from room and hotel grounds amazing. Breakfast lovely. Intimate hotel in good location with easy walk to shops and restaurants.

Cons:

Nothing.

2026-08-18 • via Nuitee
I
Irina • couple • ch
10
2026-08-17 • via Nuitee