Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Cleanliness issues
Price concerns
Bathroom quality

Categories

Cleanliness
7.63
Several reviews noted issues with cleanliness of bathrooms and rooms.
Service
8.9
Most guests praised the staff for being friendly and helpful, despite a few negative comments.
Location
8.64
Guests frequently mentioned the convenience of the location as a significant advantage.
Room Quality
8.09
Rooms were described as comfortable but with some complaints about bathroom fixtures.
Amenities
8.12
Amenities like breakfast received positive remarks, but some felt enhancements could be made.
Value for Money
7.58
Concerns were raised about the pricing relative to the quality of rooms and services.
Food and Beverage
8.33
Breakfast was generally praised for variety, though some wanted more options.
Overall Experience
8.3
While there were notable concerns, overall guests expressed satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:59

Property Description

Luxurious Accommodations
Crystal Tower in Montevideo offers comfortable rooms with modern amenities such as minibars, flat-screen TVs, and free WiFi. The air-conditioned rooms provide a relaxing retreat after a day of exploring the city. Some rooms even offer stunning city views, adding a touch of luxury to your stay.

Convenient Facilities
Guests at Crystal Tower can take advantage of the fitness centre, restaurant, and bar on-site. The hotel also features a solarium and a shared lounge for relaxation. The 24-hour front desk is ready to assist with any inquiries, ensuring a seamless stay for all visitors.

Prime Location
Located just 20 metres from 18 de Julio Avenue, Crystal Tower provides easy access to popular landmarks such as Cagancha Square and Independencia Square. With parking available for added convenience, guests can explore the city with ease. Book your stay at Crystal Tower for a memorable experience in Montevideo.

Important information:

Based on local tax laws, Uruguayan citizens may be charged value added tax (VAT 10%) from November 15 to the day after Easter. This fee is not automatically calculated in the total costs for the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MVD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 17 per day.

Location

Guest Reviews

8.2
Based on 3025 reviews
Cleanliness: 7.63
Service: 8.9
Location: 8.64
Room Quality: 8.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 8.33
Overall Experience: 8.3
A
André • solo_traveller • br
7
Hotel central com bom custo benefício
Pros:

Hotel muito bem localizado, próximo à Intendência (Mirador), na esquina da Av. 18 de Julio, a 10-15 minutos a pé dos principais pontos do Centro e Ciudad Vieja. Quarto confortável com limpeza diária. Chuveiro com banheira, frigobar e ar condicionado.

Cons:

Café da manhã simples, sem muita variedade para quem se hospeda mais de 2 ou 3 noites. Academia com poucos aparelhos, antigos. Menu desatualizado no serviço de quarto.

2026-07-25 • via Nuitee
E
Elena • solo_traveller • uy
7
2026-07-25 • via Nuitee
A
Andrealex • solo_traveller • br
10
2026-07-24 • via Nuitee
I
Ignacio • family_with_children • uy
9
2026-07-24 • via Nuitee
I
Ilari • family_with_children • ar
8
Estuvo bien
Pros:

Buena ubicación, en el centro

Cons:

No había lugar en el garage. El hidromasaje de la habitación no funcionaba

2026-07-24 • via Nuitee
S
Samiramis • family_with_children • br
10
Excelente hotel
Pros:

Hotel muito bom!! Quarto espaçoso com tudo que precisamos para uma excelente estadia. Café da manhã não tem muitas opções mas é bom. Tem garagem no próprio hotel, o que ajuda muito quando se está com carro. E os funcionários foram muito cordiais e atenciosos. Também gostamos da localização, fácil de conhecer a cidade andando.

Cons:

Não tem elevador da garagem para o hotel, então é necessário tirar as malas na rua ou então subir/descer 2 lances de escadas.

2026-07-22 • via Nuitee
V
VERUSKA MARYELLE • solo_traveller • br
9
Pros:

Quarto amplo. Café da manhã excelente, só senti falta de frutas in natura. Câmbio na esquina. Mercados próximos. Funcionários solícitos.

2026-07-22 • via Nuitee
A
ADRIANA • family_with_children • br
1
Toalhas velhas, quarto sujo e café triste. Fuja desse hotel.
Pros:

Atendimento cordial de todos os funcionários é o único ponto bom do hotel.

Cons:

Fiquei 1 semana neste hotel com meu marido e minha filha. De cara, a limpeza dos quartos era deprimente: muito pó nos móveis, lençóis velhos e amarelados, mas o pior eram as toalhas do banheiro: algumas estavam rasgadas, muito velhas, parecendo lixa. Quando abria a torneira para escovar os dentes, o cheiro da água lembrava esgoto. Além disso, o banheiro não tem um box, mas tem CORTINAS DE PLÁSTICO envelhecidas, cheirando mal, parece um filme de terror: além de grudar na pele, ainda molhava todo o banheiro. De chorar.
O café da manhã também foi outra grande decepção: poucas opções comíveis, panqueca e pão de queijo duros feito pedras, não tem opção de frutas (somente uma salada de frutas estranha).
E se alugar um carro, precisa se preparar para desembolsar 20 dólares por diária.

2026-07-21 • via Nuitee
E
Eduardo • extended_group • ar
7
2026-07-21 • via Nuitee
M
Maria Delia • solo_traveller • uy
8
Pros:

La hermosa cama

2026-07-20 • via Nuitee
E
Evangelina • couple • ar
9
2026-07-20 • via Nuitee
C
Cecilia • solo_traveller • ar
9
Pros:

La atención del personal de la recepción

2026-07-19 • via Nuitee
G
Guardia Noble • solo_traveller • uy
9
2026-07-19 • via Nuitee
I
Irene • solo_traveller • es
8
Pros:

Muy bien locslizado

Cons:

No tenia casi toallas ni champu/ jabon
Muy basico

2026-07-19 • via Nuitee
V
Valentina • couple • uy
10
Recomiendo
Pros:

Habitación y cama grande y cómoda. Desayuno muy bueno y variado

2026-07-18 • via Nuitee
L
Lourdes • solo_traveller • uy
8
2026-07-18 • via Nuitee
A
Adriana • family_with_children • br
10
2026-07-17 • via Nuitee
M
Marcelo • couple • ar
8
Confortable
Pros:

Ubicación céntrica, buen desayuno, abundante y variado. La cama cómoda.

Cons:

Se tapó el baño

2026-07-16 • via Nuitee
J
Jorge • family_with_children • uy
9
Confortable
Pros:

Ubicación céntrica cerca de todo, desayuno acorde al precio, camas muy comodas

Cons:

Baño en piso 9 disposición de Water muy cerca de la pared poco espacio en eso

2026-07-15 • via Nuitee
M
Martin • family_with_children • uy
10
Excelente volveré
Pros:

Todo

Cons:

Nada

2026-07-13 • via Nuitee