Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Cleanliness issues
Price concerns
Bathroom quality

Categories

Cleanliness
7.63
Several reviews noted issues with cleanliness of bathrooms and rooms.
Service
8.9
Most guests praised the staff for being friendly and helpful, despite a few negative comments.
Location
8.64
Guests frequently mentioned the convenience of the location as a significant advantage.
Room Quality
8.09
Rooms were described as comfortable but with some complaints about bathroom fixtures.
Amenities
8.12
Amenities like breakfast received positive remarks, but some felt enhancements could be made.
Value for Money
7.58
Concerns were raised about the pricing relative to the quality of rooms and services.
Food and Beverage
8.33
Breakfast was generally praised for variety, though some wanted more options.
Overall Experience
8.3
While there were notable concerns, overall guests expressed satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:59

Property Description

Luxurious Accommodations
Crystal Tower in Montevideo offers comfortable rooms with modern amenities such as minibars, flat-screen TVs, and free WiFi. The air-conditioned rooms provide a relaxing retreat after a day of exploring the city. Some rooms even offer stunning city views, adding a touch of luxury to your stay.

Convenient Facilities
Guests at Crystal Tower can take advantage of the fitness centre, restaurant, and bar on-site. The hotel also features a solarium and a shared lounge for relaxation. The 24-hour front desk is ready to assist with any inquiries, ensuring a seamless stay for all visitors.

Prime Location
Located just 20 metres from 18 de Julio Avenue, Crystal Tower provides easy access to popular landmarks such as Cagancha Square and Independencia Square. With parking available for added convenience, guests can explore the city with ease. Book your stay at Crystal Tower for a memorable experience in Montevideo.

Important information:

Based on local tax laws, Uruguayan citizens may be charged value added tax (VAT 10%) from November 15 to the day after Easter. This fee is not automatically calculated in the total costs for the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MVD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 17 per day.

Location

Guest Reviews

8.2
Based on 2992 reviews
Cleanliness: 7.63
Service: 8.9
Location: 8.64
Room Quality: 8.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 8.33
Overall Experience: 8.3
D
Dackson • family_with_children • br
9
Pros:

Bem confortável

Cons:

Não tem o que reclamar.

2026-07-04 • via Nuitee
M
mendez • solo_traveller • uy
9
2026-07-04 • via Nuitee
L
Luciane • solo_traveller • br
4
Cama boa… só.
Pros:

Espaçosa, cama confortável

Cons:

Som da geladeira, banheiro com paredes e portas sujas, os lustres são com lâmpadas muito fortes, mesmo a luminária da mesa… tv sem canais. o bar não tem atendente e os outros funcionários não podem vender uma água. Café da manhã com muitos salgados contendo carne. Não há pão integral.

2026-07-03 • via Nuitee
D
Dahiana • solo_traveller • uy
5
Cons:

Que cambiaran el precio ahí en el. Momento

2026-07-03 • via Nuitee
S
Soraya • solo_traveller • br
9
Pros:

Localização excelente.

Cons:

Do chuveiro 🚿 com um banheira e uma cortina que ao tomar banho molhava muito o banheiro.

2026-07-03 • via Nuitee
I
Ignacio • family_with_children • uy
9
Correcta
Pros:

Ubicación y desayuno

Cons:

Que tenía contratado Montecable con canales restringidos, no se podía acceder en este caso a ver partidos del mundial.

2026-07-02 • via Nuitee
M
Malena • solo_traveller • uy
9
Pros:

Las camas, el desayuno, todo muy bien.

Cons:

Hice reserva por Booking. Recibí un correo electrónico para hacer un web check in. Estuve un rato llenando los datos que pedían hasta que la página dejó de funcionar. Me comuniqué con dos teléfonos de WhatsApp, durante 2 días estuve pendiente de que me contestaran y de probar las cosas que me pedían para concluir wn que el check in lo hacía en el hotel al llegar como toda la vida. Fue una molestia.

2026-07-02 • via Nuitee
V
Velázquez • couple • uy
9
Relación calidad precio
Pros:

Ubicado en pleno centro . Desayuno acorde . Personal muy amable . Buena relación calidad precio .

Cons:

Podría mejorar las toallas y sábanas que están un poco pasadas de uso. El parking es para buenos conductores ya que tiene varios recovecos .

2026-07-02 • via Nuitee
C
Cris • solo_traveller • br
7
Pros:

. Excelente localização, perto dos principais pontos turísticos de Montevideo.
. Funcionários da recepção muito educados e solícitos.
. Café da manhã com variedade, tais como sucos, iogurtes, ovos mexidos, panquecas (cobertura de mel e doce de leite), pão de forma (faltou mais variedade, único ponto negativo), diversos tipos de bolo, alfajor delicioso, salada de frutas...

Cons:

. Em primeiríssimo lugar: o banheiro!
Misericórdia... com cortina de pano. Vc tem que entrar numa banheira muiiito estreita e, na hora do banho, ficar prestando atenção pra nao encostar na cortina. No primeiro banho a cortina caiu, pois não é fixada. E a água do banho se acumulava na banheira. Reclamei e, pelo menos, me mudaram de quarto. Assim, o problema da vazão da água foi resolvido. Continuando, portanto, a cortininha. Gente, hotel 4 estrelas com cortina de pano no boxe, só pode ter sido avaliado no começo do século passado.

. Outro ponto negativo, so na última noite fui entender o porquê da rinite atacada, minha e do meu filho... As mesinhas e a cabeceira da cama estavam com muito pó em cima.

2026-07-02 • via Nuitee
C
Chico • solo_traveller • uy
7
2026-07-01 • via Nuitee
S
salvatore • extended_group • it
8
2026-07-01 • via Nuitee
D
Daniel • solo_traveller • uy
8
2026-06-30 • via Nuitee
C
Camila • couple • uy
1
2026-06-29 • via Nuitee
G
Gabriel • couple • uy
10
2026-06-29 • via Nuitee
F
Florencia • couple • uy
8
2026-06-28 • via Nuitee
C
Calderón López • solo_traveller • uy
9
Volvería sin dudas!
Pros:

La ubicación excelente, a un paso de todo.
El personal muy amable y dispuesto desde la llegada hasta que nos fuimos.
La habitación super cómoda y amplia.
Todo muy limpio.

Cons:

Si tuviera que marcar algo que no me gustó fue el personal de la cafetería a la hora del desayuno ya que por más que avise desde el día antes que era celíaca no solo no me sabían responder lo que les preguntaba sino que tampoco tenían interés en "resolverlo". Para quienes somos celíacos y viajamos mucho es importante que este aspecto esté resuelto y no tener que dar una clase de celiaquia cada vez que nos disponemos a desayunar.

2026-06-25 • via Nuitee
F
Fernando • solo_traveller • uy
9
2026-06-25 • via Nuitee
L
Luis • couple • uy
10
2026-06-24 • via Nuitee
M
MARIA DEL cARMEN • couple • ar
5
Práctica pero no muy confortable
Pros:

La atención del personal, el desayuno, la cama muy cómoda y la ubicación

Cons:

El aire acondicionado no funcionaba en las habitaciones 1001 de mi hermano y su esposa ni el la 1004 que era la mia y de mi marido, por lo cual nos tuvieron que cambiar de habitaciones
Nos dieron la habitación 803 y 903, respectivamente y el aire en 31oC tampoco calentaba tanto en ninguna de las dos habitaciones. Fuimos por un evento familiar y pensabamos descansar antes de ir y con tanto cambio de habitación nos fue imposible. No podía encender la luz del baño para ducharme ya que el ventilador enfría demasiado el baño y como no se puede encender solo la luz debiamos ducharnos a oscuras. En realidad el confort en invierno no nos resultó acorde con lo que abonamos por la estadía

2026-06-23 • via Nuitee
L
Lélia • solo_traveller • br
8
Bom
Cons:

As toalhas aparentemente feias... café da manhã peguei um omelete q me parecia do dia anterior, café com gosto de queimado

2026-06-23 • via Nuitee