Mercure Doncaster Centre Danum Hotel

Hotels
Mercure
7.6 (2088 reviews)
High Street , Doncaster , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Excellent location
Cons:
Room maintenance issues
Noise from surroundings

Categories

Cleanliness
7.86
Many reviews highlight the overall cleanliness of the hotel.
Service
8.33
The staff received positive feedback for their friendliness and helpfulness.
Location
8.87
The hotel is in a great location, close to shops and bars.
Room Quality
6.82
Mixed reviews about room quality, with some mentioning maintenance issues.
Amenities
7.35
Basic amenities are provided, but some improvements are needed.
Value for Money
6.81
Guests felt that the current state of the hotel does not match its pricing.
Food and Beverage
7.36
Breakfast options were generally appreciated, though some suggestions for improvement noted.
Overall Experience
7.43
Overall, solid experience with some room for improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:13

Property Description

Historic Charm and Modern Comfort
Experience the perfect blend of historic charm and modern comfort at Mercure Doncaster Centre Danum Hotel. Housed in an Edwardian building with original features, including a stunning ballroom, our hotel offers free Wi-Fi throughout. Each room is equipped with a flat-screen TV, hospitality tray, and a luxurious en suite bathroom with rainfall showers.

Prime Location
Conveniently situated in the heart of Doncaster's shopping district, our hotel is just a short walk from the Civic Quarter and Doncaster Railway Station. Explore nearby attractions such as Doncaster Minster, Doncaster Racecourse, Yorkshire Wildlife Park, and Brodsworth Hall and Gardens.

Easy Access to Surrounding Cities
With the A1(M) and M18 motorways a mere 10 minutes' drive away, Mercure Doncaster provides effortless access to vibrant cities like Sheffield, Leeds, and York. Book now for an unforgettable stay in Doncaster.

Important information:

Guests are advised the same card that was used to make the booking will be required to take the payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DSA

Location

Guest Reviews

7.6
Based on 2088 reviews
Cleanliness: 7.86
Service: 8.33
Location: 8.87
Room Quality: 6.82
Amenities: 7.35
Value for Money: 6.81
Food and Beverage: 7.36
Overall Experience: 7.43
T
Tom solo_traveller gb
4
2026-08-08 via Nuitee
N
Nathan solo_traveller gb
5
2026-08-08 via Nuitee
B
Bianca couple gb
1
Disappointed and will not be returning
Pros:

The only thing I can say was location I came here to visit my friend

Cons:

Where do I start? I have stayed in this property four times and never had a problem. I’ve just come home from a free day. Stay and there is a lot of problems on arrival. We were told there was no breakfast which we did get a refund for and then it was disappointing from then on no toilet roll rooms not clean properly peanuts all over the floor. No remote from the TV room is not being replenished on a day-to-day basis also I know it around the hotel they were not being cleaned as there was pizza boxes left outside the hotel room for a couple of days. There was broken glass on the stairs didn’t get cleaned up just generally not clean had to ask for clean towels had to ask for toilet roll so suspense was watered down. I ended up having to go and buy shower gel because I asked to staff and they never put it in my room. I’m very disappointing as this is in a great location for me but I will not return to this hotel. It was not clean and a waste of my money. I didn’t enjoy it as I had to keep going downstairs to ask the staff for things that they should be doing on a day-to-day basis. Very disappointed.

2026-08-07 via Nuitee
D
Dan couple gb
4
2026-08-07 via Nuitee
L
Lisa couple gb
1
Faulty air conditioning unit that ruined our night and no response from hotel when reported
Pros:

Good location and clean.

Cons:

The air conditioning unit leaked water all over the room while we were in bed, waking us up at 5:30 am and 8am. Not the relaxing night we had hoped for away from the kids! When reported to the hotel on check out, they said to email. I have complained to the hotel direct and the head office but not had a reply! Disgusting customer service!!!

2026-08-07 via Nuitee
E
Emily solo_traveller gb
5
2026-08-06 via Nuitee
A
Ayeddah solo_traveller gb
5
2026-08-06 via Nuitee
K
kathleen couple gb
1
Wouldn't recommend and won't be back
Pros:

Location was ok
Very rough area with lots of beggars

Cons:

There was no breakfast
No restaurant service at all.
No food on site
Room was smelly and small
15 to park

2026-08-06 via Nuitee
B
Brandon Jay solo_traveller gb
1
Pros:

The location was great, but I don’t think the staff knew what was going on rooms weren’t ready to check in etc

2026-08-06 via Nuitee
J
Jonathan couple gb
3
Hotel tired and in need of a refurbishment
Pros:

Great location and ok value.

Cons:

Booked a room specifically on an early check in and it wasn’t ready. Very dated and in need of a refurb. Rooms were hot and no air conditioning. Premier Inn far better, especially for the money. Not usual Mercure standard

2026-08-06 via Nuitee
H
hasan solo_traveller gb
10
2026-08-05 via Nuitee
M
Mohammed solo_traveller gb
3
Not recommend
Pros:

Central

Cons:

Dirty, noisy, not serviced properly, no teaspoons, curtains broken, first room was dirty

No breakfast, which was booked offered refund of less that £8

Was not provided receipt as requested, told will be emailed and nothing

2026-08-05 via Nuitee
J
Jane solo_traveller gb
7
Pros:

It is central and the staff are good

Cons:

The noise outside hotel

2026-08-04 via Nuitee
M
Maria Pasqua solo_traveller it
10
2026-08-04 via Nuitee
P
Patrick couple gb
6
2026-08-04 via Nuitee
N
Neal solo_traveller gb
4
Happy for one night
Pros:

Bedroom

Cons:

Place looked old kitchen was out of action

2026-08-03 via Nuitee
C
Carl extended_group gb
5
Average, overpriced at £95.
Pros:

The bed was comfy. The location good.

Cons:

The hotel was a little tired decor wise. The downstairs toilet at reception had an awful smell, sewage or worse. Right next to it an open fire exit right into the alley that seemed unsafe.
The room itself was ok, but damaged right curtain let in daylight to early. Shower gel had nothing but water in it.

2026-08-03 via Nuitee
M
MARIA couple gb
4
Pros:

No

Cons:

Problem not working TV. Not good mattress bed..

2026-08-03 via Nuitee
M
Matt solo_traveller gb
1
Pros:

Nothing

Cons:

Anything

2026-08-03 via Nuitee
J
jack couple gb
1
2026-08-03 via Nuitee