Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor check-in experience
Inconsistent cleanliness

Categories

Cleanliness
7.46
Issues with water temperature in the shower and stinky sink water.
Service
9.93
Staff were friendly and helpful, but check-in process had issues.
Location
9.97
Great location in the center of Almaty, close to cafes and restaurants.
Room Quality
7.92
Room quality was decent but undersized for a premium room and some wear noted.
Amenities
9.45
Amenities like the pool and wellness center were nice but spa was slightly outdated.
Value for Money
5.91
The price did not meet overall expectations based on service and room quality.
Food and Beverage
7.96
Breakfast spread was average and repetitive.
Overall Experience
9.43
Overall experience was good but marred by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 17:44

Property Description

Luxurious 5-Star Experience in the Heart of Almaty

Spa Retreat and Gourmet Dining - Indulge in the elegant spa and relish gourmet cuisine at the Oregano restaurant offering traditional Kazakh dishes and international specialties.

Relaxation and Wellness - Unwind in the indoor pool, hammam, hot tub, or modern gym. Enjoy a rejuvenating massage service during your stay.

Comfortable Rooms and Top-Notch Amenities - Stay in soundproofed rooms with a dressing room, wooden flooring, flat-screen TV, and exclusive toiletries. Benefit from Wi-Fi throughout the property.

Book your stay at the Dostyk Hotel for a truly exquisite experience in Almaty.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALA

Location

Guest Reviews

8.5
Based on 311 reviews
Cleanliness: 7.46
Service: 9.93
Location: 9.97
Room Quality: 7.92
Amenities: 9.45
Value for Money: 5.91
Food and Beverage: 7.96
Overall Experience: 9.43
I
Ilya • solo_traveller • kz
10
2026-09-18 • via Nuitee
M
MICHAEL • couple • gb
9
2026-09-17 • via Nuitee
I
Ildiko • solo_traveller • au
8
Pros:

Nice property, comfortable

Cons:

A bit difficult to get to and find the parking

2026-09-15 • via Nuitee
Стелла • solo_traveller • ru
10
Pros:

Отель Достык — это настоящая классика Алматы! 😍 Расположение просто идеальное: прямо в центре, до всех главных достопримечательностей рукой подать . Номер комфортый, очень чисто и уютно . Отдельное спасибо персоналу — все очень приветливые и профессиональные . Бассейн и спа-зона помогли отлично расслабиться после долгих прогулок . Обязательно вернусь сюда снова!

2026-09-08 • via Nuitee
A
Alibek • solo_traveller • kz
4
2026-09-07 • via Nuitee
M
Maxim • solo_traveller • ru
10
2026-09-07 • via Nuitee
A
Amin • solo_traveller • ro
7
Pros:

English language proficiency should be addressed for the staff

2026-09-05 • via Nuitee
M
Melie • solo_traveller • us
8
Average
Pros:

Room was a good size

Cons:

It's aged. No concierge or help of any kind

2026-09-04 • via Nuitee
J
Jennifer • family_with_children • kz
8
2026-09-03 • via Nuitee
S
Sana • couple • ch
3
2026-09-03 • via Nuitee
M
Mohamed • solo_traveller • ae
6
2026-08-20 • via Nuitee
V
VASILY • family_with_children • ru
4
Cons:

Достаточно старый
Завтрак отеля 4 звезды

2026-08-19 • via Nuitee
A
Ahmed • solo_traveller • sa
7
Pros:

الموقع

Cons:

قديم + لا يوجد شطاف في الحمام

2026-08-18 • via Nuitee
• couple • kz
10
2026-08-12 • via Nuitee
V
Valeria • couple • es
10
2026-08-11 • via Nuitee
A
Alexey • family_with_children • ru
7
Pros:

Хорошее расположение отеля

Cons:

Отель старый, среди ночи когда спишь может включиться свет в комнате.

2026-08-11 • via Nuitee
V
VASILY • family_with_children • ru
6
Pros:

Расположение

Cons:

Мы проживали в люксе 2 взрослых, 2 ребенка.
Кровати неудобные.
Завтрак явно не на 5 звезд. 4 звезды
Номер "уставший"

2026-08-10 • via Nuitee
S
Segey • solo_traveller • kz
10
2026-08-07 • via Nuitee
A
Andrea • solo_traveller • ch
8
Lustig
Pros:

Stil

Cons:

Essen ok

2026-08-04 • via Nuitee
S
Serik • couple • kz
10
2026-08-03 • via Nuitee