New Orleans Hotel

Hotels
7.2 (723 reviews)
27 Buckingham Street , Arrowtown , nz

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean bedding
Cons:
Noisy environment
Dirty carpets
Basic room quality

Categories

Cleanliness
6.45
Several reviews mention dirty carpets and mould.
Service
7.95
Staff were generally friendly and helpful.
Location
8.45
Great location close to amenities and attractions.
Room Quality
6.45
Various complaints about noise and basic room conditions.
Amenities
6.95
Basic amenities, but some useful features like Netflix.
Value for Money
6.45
Several reviews indicated the price was high for the quality.
Food and Beverage
7.95
Positive remarks about the food quality and bar.
Overall Experience
6.95
Mixed feelings, encompassing both enjoyment and expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:18

Property Description

Historical Charm and Modern Comforts

New Orleans Hotel, established in 1866 and recently renovated, offers a unique blend of historical charm and modern comforts. Situated in the picturesque Arrowtown, this original country pub provides a cozy retreat for travelers.

Dining and Relaxation

Indulge in delectable New Zealand pub food at the on-site restaurant, open daily, and unwind at the bar. Whether by the crackling fire in winter or on the sunny balcony in summer, savor local cuisine and drinks with loved ones.

Comfortable Accommodation Options

Choose from a variety of rooms, including Double, Quadruple, and Superior rooms boasting scenic river and mountain views. Each room is well-equipped with modern amenities for a pleasant stay.

Ready to experience the charm of New Orleans Hotel? Book your stay now and create unforgettable memories in Arrowtown.

Important information:

Please note that there may be bar noise after 12:00 midnight on Friday and Saturday nights. On New Years Eve (31 December) there will be live music at the hotel which will also create noise until after 12:00 midnight.

Please note the restaurant hours may differ on some Public Holidays. For more information, please contact the property using the contact details found on the booking form.

Please note that there is a 2.95% charge when you pay with a credit card.

Please note - supplied credit card will be charged on the morning of arrival unless you request to pay on arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 20 per person per stay when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 723 reviews
Cleanliness: 6.45
Service: 7.95
Location: 8.45
Room Quality: 6.45
Amenities: 6.95
Value for Money: 6.45
Food and Beverage: 7.95
Overall Experience: 6.95
M
Mario • couple • au
5
2026-05-27 • via Nuitee
K
Karen • solo_traveller • nz
10
Pros:

Great location

2026-05-23 • via Nuitee
M
murray • couple • nz
10
see what did you like
Pros:

great location helpful and friendly staff excellent dinner

Cons:

nothing

2026-05-22 • via Nuitee
J
John • solo_traveller • nz
8
Pros:

Excellent location and room very comfortable.

2026-05-20 • via Nuitee
D
Dianne • solo_traveller • au
5
Cons:

Uncomfortable bed out dated room

2026-05-16 • via Nuitee
A
Anna • couple • it
9
2026-05-13 • via Nuitee
T
Tim • couple • nz
6
Great location
Pros:

Location

2026-05-11 • via Nuitee
M
mark • couple • au
8
2026-05-11 • via Nuitee
P
Petra • solo_traveller • nz
9
Great location, lovely view, friendly, comfortable, and clean. :)
Pros:

Great location, lovely view (shown in photo), friendly, comfortable, and clean. :)

Cons:

Nothing. It was a perfectly serviceable crash pad for the night. :)

2026-05-11 • via Nuitee
Y
Yitian • family_with_children • cn
6
Pros:

A very cozy small room. Window view is so good.

Cons:

have no table to have our breakfast.

2026-05-10 • via Nuitee
L
Lorette • solo_traveller • nz
7
Pros:

Brilliant shower very comfortable beds. Great location.

Cons:

Bit dated and smaller than the photos

2026-05-10 • via Nuitee
B
Bernadette-Marea • extended_group • nz
7
Fairly enjoyable ……
Pros:

Great Location …

Cons:

Different room ….

2026-05-06 • via Nuitee
H
Helen • couple • nz
7
Pros:

Location

Cons:

A little cramped

2026-05-05 • via Nuitee
G
Garry • solo_traveller • ca
8
Pros:

Bed was comfortable. Roomy.

Cons:

Very drafty when bathroom fan on. Hot water mix in shower faded hot to cold a bit.

2026-05-05 • via Nuitee
C
Cheryl • extended_group • nz
3
Never again as it is at the moment.
Pros:

The location

Cons:

The advertising pictures for the rooms are 8 years old , ( so we were told on questioning the rooms state ) and the rooms look nothing at all like the advertised pictures. The rooms need a serious upgrade. The one chair was broken and couldn’t be sat on. The bed was uncomfortable and the pillows absolutely awful. The furniture was shoddy. I didn’t want to take my socks off as the carpet was so stained. The only reason we didn’t request a refund and go elsewhere was because I did pull the bed back and they were definitely clean sheets, and the bathroom was clean , ( although some mould spray and a scrubbing brush in the corners of the shower would make a difference ).It’s false advertising on the site we booked on to have been shown what it was many years ago, as it is most certainly no longer looking like it was now.

2026-05-01 • via Nuitee
E
Erin • solo_traveller • nz
6
It did what it said on the tin
Pros:

Location was amazing. The shower was fantastic, was like having a masage. Despite the reviews about how uncomfortable the beds were, I didn't have an issue.

Cons:

Pillows were a bit on the thin side. mould around the shower seal, just muld remover stuff sprayed on it. Carpet in the room was grubby. Definitily wasn't the room in the photos. Over all, was clean, just those couple of things.

2026-04-30 • via Nuitee
J
Joanne • solo_traveller • sg
9
2026-04-30 • via Nuitee
V
Veronica • solo_traveller • au
9
2026-04-30 • via Nuitee
M
Martin • couple • nz
10
Awsome accommodation, location stunning
Pros:

Cool place to stay , fantastic location

Cons:

No complaints a perfect choice

2026-04-29 • via Nuitee
C
Craig • couple • au
8
Great spot
Pros:

Location is great. Loved staying at a Pub

Cons:

Only negative was the Shower. Water temp constantly changing between cold and hot

2026-04-28 • via Nuitee