New Orleans Hotel

Hotels
7.2 (733 reviews)
27 Buckingham Street , Arrowtown , nz

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean bedding
Cons:
Noisy environment
Dirty carpets
Basic room quality

Categories

Cleanliness
6.45
Several reviews mention dirty carpets and mould.
Service
7.95
Staff were generally friendly and helpful.
Location
8.45
Great location close to amenities and attractions.
Room Quality
6.45
Various complaints about noise and basic room conditions.
Amenities
6.95
Basic amenities, but some useful features like Netflix.
Value for Money
6.45
Several reviews indicated the price was high for the quality.
Food and Beverage
7.95
Positive remarks about the food quality and bar.
Overall Experience
6.95
Mixed feelings, encompassing both enjoyment and expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:18

Property Description

Historical Charm and Modern Comforts

New Orleans Hotel, established in 1866 and recently renovated, offers a unique blend of historical charm and modern comforts. Situated in the picturesque Arrowtown, this original country pub provides a cozy retreat for travelers.

Dining and Relaxation

Indulge in delectable New Zealand pub food at the on-site restaurant, open daily, and unwind at the bar. Whether by the crackling fire in winter or on the sunny balcony in summer, savor local cuisine and drinks with loved ones.

Comfortable Accommodation Options

Choose from a variety of rooms, including Double, Quadruple, and Superior rooms boasting scenic river and mountain views. Each room is well-equipped with modern amenities for a pleasant stay.

Ready to experience the charm of New Orleans Hotel? Book your stay now and create unforgettable memories in Arrowtown.

Important information:

Please note that there may be bar noise after 12:00 midnight on Friday and Saturday nights. On New Years Eve (31 December) there will be live music at the hotel which will also create noise until after 12:00 midnight.

Please note the restaurant hours may differ on some Public Holidays. For more information, please contact the property using the contact details found on the booking form.

Please note that there is a 2.95% charge when you pay with a credit card.

Please note - supplied credit card will be charged on the morning of arrival unless you request to pay on arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 20 per person per stay when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 733 reviews
Cleanliness: 6.45
Service: 7.95
Location: 8.45
Room Quality: 6.45
Amenities: 6.95
Value for Money: 6.45
Food and Beverage: 7.95
Overall Experience: 6.95
A
Almari • couple • nz
9
2026-07-24 • via Nuitee
M
Maia • solo_traveller • nz
9
2026-07-23 • via Nuitee
W
William • solo_traveller • nz
8
2026-07-23 • via Nuitee
B
berry • couple • nz
5
enjoyed the location
Pros:

central in arrowtown

Cons:

the bed rock hard

2026-07-23 • via Nuitee
S
Shanly • couple • nz
6
Nice enough but not anything special
Pros:

Central location

Cons:

Very dated room with tired facilities

2026-07-22 • via Nuitee
M
Marlene • couple • nz
8
Pros:

It was affordable , in the centre of arrowtown and ok for what we wanted.

Cons:

It was fine . We got what we paid for.

2026-07-21 • via Nuitee
E
Ella • family_with_children • nz
10
Pros:

Prime location, clean and tidy, great food, and value for money

2026-07-20 • via Nuitee
J
James • couple • au
8
2026-07-18 • via Nuitee
J
janette • solo_traveller • nz
8
2026-07-12 • via Nuitee
A
Annabelle • couple • au
8
Lots of fun and great vibes
Pros:

We had lots of fun having a few drinks, playing pool and watching the All Blacks game at the bar.

Cons:

The water pressure in the shower could have been better.

2026-07-12 • via Nuitee
Y
Yvette • couple • nz
7
Nice and central - large, clean room
Pros:

Nice and central
Pub and restaurant on site meant we didn’t have to go anywhere in the cold
Nice big room

Cons:

Pretty basic but fine

2026-07-09 • via Nuitee
W
Wendy • solo_traveller • nz
6
Arrowtown central
Pros:

Reasonable price in the midst of beautiful Arrowtown.

Cons:

There is a broken chair which need removing. .if someone sits on it and it breaks, you will be held liable.
Toilet roll holder broken.
Not pleasant walking into the main bar with our luggage to check in

2026-07-07 • via Nuitee
J
Jeanette • solo_traveller • nz
7
Pros:

Liked having the bar there for dinner and big screen TV for rugby

Cons:

Bed a little uncomfortable

2026-07-05 • via Nuitee
M
Melanie • extended_group • au
9
Loved the atmosphere of the locals in the pub! A gorgeous little town on your door step.
Pros:

Close to the Main Street, tea and coffee facilities, great heating.

2026-07-05 • via Nuitee
A
Amber • family_with_children • nz
10
Pros:

Really awesome location! Great views :) lovely!

2026-07-04 • via Nuitee
S
svt51 • solo_traveller • nz
9
Pros:

Cosy warm fire. Great food. Pets allowed. Comfortable seating in the bar. Centre of town.

Cons:

A little noisy early mornings.

2026-06-29 • via Nuitee
J
Jason • couple • nz
3
Feel I got a poor deal.
Cons:

Room looks nothing like photos, Very outdated with broken furniture etc

2026-06-11 • via Nuitee
S
Shaheel • extended_group • nz
2
Time for a full renovation and new beds.
Pros:

The location was good

Cons:

The shower was clogging and the bed had a very bad smell to it.

2026-06-10 • via Nuitee
D
David • solo_traveller • au
8
Pros:

In centre of town
Older style unit but certainly liveable.
Close to Arrow walking track
Electric blankets worked well in the cold weather

Cons:

Air conditioner did not seem to work on warm.

2026-06-01 • via Nuitee
M
Mario • couple • au
5
2026-05-27 • via Nuitee