Serela Waringin by KAGUM Hotels

Hotels
5.6 (21 reviews)
Jl. Kelenteng No. 33 - 35 , Bandung , id

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Pengalaman menyenangkan
Kamar nyaman
AC berfungsi dengan baik
Cons:
Air panas pada shower tidak berfungsi sehingga mengurangi kenyamanan

Categories

Cleanliness
5.6
Standard quality for this hotel tier
Service
5.6
Standard quality for this hotel tier
Location
5.6
Standard quality for this hotel tier
Room Quality
6.1
Kamar nyaman dan pengalaman menyenangkan; AC berfungsi dengan baik.
Amenities
4.6
AC berfungsi baik tetapi air panas pada shower tidak berfungsi sehingga mengurangi kenyamanan.
Value for Money
5.6
Standard quality for this hotel tier
Food and Beverage
5.6
Standard quality for this hotel tier
Overall Experience
6.1
Sesuai harapan; pengalaman menyenangkan meski ada masalah pada air panas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 06:56

Property Description

Luxurious Accommodation
Serela Waringin by KAGUM Hotels offers air-conditioned rooms with modern amenities, ensuring a comfortable stay for all guests.

Convenient Facilities
Enjoy a range of services including a 24-hour front desk, room service, and free WiFi access throughout the property.

Dining Excellence
Indulge in Asian and Indonesian delicacies at the on-site restaurant for a delightful culinary experience.

Experience luxury, convenience, and culinary delights at Serela Waringin by KAGUM Hotels. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDO

Location

Guest Reviews

5.6
Based on 21 reviews
Cleanliness: 5.6
Service: 5.6
Location: 5.6
Room Quality: 6.1
Amenities: 4.6
Value for Money: 5.6
Food and Beverage: 5.6
Overall Experience: 6.1
H
hany • solo_traveller • id
7
2026-08-13 • via Nuitee
M
Mahdesi • solo_traveller • id
9
Sesuai harapan
Pros:

Pengalaman menyenangkan, kamar nyaman. AC berfunsi dengan baik.

Cons:

Air panas pada shower tidak berfungsi sehingga mengurangi kenyamanan ketika mandi.

2026-02-23 • via Nuitee
J
Johan • family_with_children • id
4
Hari pertama banyak kendala karena kamar tidak siap digunakan.
Pros:

Sarapan sangat-sangat minim

Cons:

Fasilitas kamar yang tidak sesuai dengan yang dijanjikan seperti besarnya tempt tidur, AC yang tidak hidup diawal, aliran air shower cebok yang bocor. Terlihat kualitas kamar yang dijual tidak dikontrol sebelum diserahkan kepada pelanggan untuk digunakan.

2025-12-09 • via Nuitee
M
Mark • solo_traveller • au
8
2025-08-12 • via Nuitee
T
Tjhin • review category business travellers • id
1
Bad
2024-06-27 • via Nuitee
I
Inanta • family
2
Pros:

Arrive 13:20, can't be checked in until exactly 1400...5 fl NO ROOM AVAILABLE?? Terrible!!
DON'T DISTURB SIGN ON because the door key was inserted, removing the key, sign off!! I DON'T NEED THEM TO CLEAN THE ROOM, BUT SINCE NO SIGN, THEY GO INSIDE.
VERY DIRTY WITH WATER STAINS, TOWELS, MY KITCHEN TOWEL CLEANED THAN THAT.

2024-03-29 • via Nuitee
M
Manuel • young couple • ve
4
Disappointing
Pros:

That there was couple of local stores around to get some local food experience and also convenience stores and a mall as well.

Cons:

The room was quite dusty and smelly, it looks a bit old as well.
The central ac was working but, not quite cold.
There was not hot water, the WiFi connection would go on and off depending where you are standing at inside the room.

2023-09-11 • via Nuitee
E
Edgaras • solo traveller • id
1
BEFORE U BOOK
Pros:

I like only front desk guy was polite and nice

Cons:

I travel with big motorcycles and security put my bike with all small bikes it was so hard to park and they totally don't care even my bike cannot fit

Next morning I try go out I need to remove and push out 5 motorcycles to get my bike out and security was only watching!!!!!!

Breakfast it's horrible 😫 only 4 choices are u serious hotel kind of expensive I mean 1 night all most 700k and Breakfast only that !!


Room was smell bad and dirty

If u don't care we're to sleep yaa
But if u picky about sleeping places

By the way I book this hotel only because around all of them was fully booked

2022-10-04 • via Nuitee
S
Shiennyda • with friends • id
7
Good
2022-08-20 • via Nuitee
D
Daniel Wahyu
8
Great Stay
Pros:

I enjoyed my stay here. The staff is helpfull and nice to us. The hotel condition is quite good and everythings seems work well in our room. The breakfast experience also quite good, overall i love my stay. I will repeat again to stay here someday.

2017-09-04 • via Nuitee
K
Koko
4
Close to my home
Pros:

The water in bathroom could not flow so it floods the floor. Then we experienced the sewage smell. Horrible
The housekeeping kept forgetting to supply the paper towel

2017-03-01 • via Nuitee
J
JUNE
10
very good
Pros:

the room bit small but average is good for a small budget... d breakfast very satisfied, many choice to eat...

2017-02-23 • via Nuitee
J
Jean
6
Hotel Malpropre
Pros:

Chambre défraichie , poussière un peu partout ,murs sales, tachés.

Petit déjeuner basique répétitif café inbuvable

Hotel déprimant

2017-02-21 • via Nuitee
K
KURNIADI
6
GOOD budget hotel....
Pros:

Pertama kali masuk kamar, kurang menyenangkan, karena kamarnya bau apek...

2016-12-27 • via Nuitee
S
S
4
More improvements can be made
Pros:

Hotel is strategically located near Pasar Baru however, not many public transportation is available and hard to get by around. However, staff was friendly to get us alternative transport i.e. Grab. Overall, more improvements could be made on the room facilities as well as overall cleanliness.

2016-12-24 • via Nuitee
W
WILIEN
8
nyaman, bersih, lokasi dipusat kota..
Pros:

overall sih cukup memuaskan, cuma ukuran kamar aja yg terlalu sempit dan lampu lorong yang kurang terang..

2016-03-30 • via Nuitee
V
Verified traveler
6
Good
Pros:

Comfortable

2015-11-10 • via Nuitee
T
Teo
8
Pros:

Hotel conditions is general good , but your hotel.com giving me the wrong information , before i book for this 3 room for 3 night i already call to double confirm is this 1 room with "1 king bed and 2 single bed "as per your description in the room type but unfortunately when i check in the room is ONLY one double bed and there is no extra bed can be added also.

2015-11-04 • via Nuitee
D
Dhea
6
Pros:

Kartu utk kunci kamar beberapa kali harus di update.Tidak ada tlp umum, jd harus turun ke lobby. Kamar cukup nyaman tp ukuran kecil. AC dkamar sulit utk dsetel ulang,jd agak kepanasan saat mlm hari.Keseluruhan lumayan utk tempat menginap sbentar saat ke Bandung.

2015-10-25 • via Nuitee
L
lifechampions
8
Excellent and Clean Room
Pros:

Hotel staff are nice, hotel room is really clean and toilet is new. I am very happy with my stay. Towel are bit old but overall the value is really worth it! Internet is free but you need to keep logging in once disconnected to WIFI since not all part of the room has signal but it is not an issue since you can buy prepaid sim with good internet speed.

2015-09-11 • via Nuitee