Waters Edge The Strand

Hotels
8.1 (1724 reviews)
63-64 The Strand, North Ward , Townsville , au

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Garden
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
AC issues
Cleanliness concerns

Categories

Cleanliness
7.55
Mixed reviews on cleanliness with mentions of cleanliness but also some reports of issues.
Service
8.85
Staff were friendly and helpful, contributing positively to the service experience.
Location
9.05
Numerous mentions of great location, particularly near The Strand.
Room Quality
7.55
Some complaints about air conditioning and overall room quality, but also mentions of comfort.
Amenities
7.55
Basic amenities available but with some complaints about maintenance.
Value for Money
8.05
Generally seen as good value given location, though some areas need maintenance.
Food and Beverage
8.15
Not explicitly mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.05
Overall experience was good, balancing positives with some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:59

Property Description

Spectacular Beachfront Views
Waters Edge Resort in Townsville offers stunning views of Magnetic Island and Cleveland Bay, making it the perfect beach getaway.

Modern Amenities
The renovated studio apartments feature air conditioning, cable TV, and a kitchenette, providing guests with all the comforts of home during their stay.

Relaxation and Convenience
Guests can unwind by the outdoor swimming pool, indulge in the spa pool, or have a BBQ on the sun terrace. With laundry services and secure parking, convenience is key at Waters Edge Resort.

To experience the ultimate beachfront retreat with modern amenities and convenience, book your stay at Waters Edge Resort in Townsville now.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that reception opening hours are as follows: Monday to Friday: 09:00 to 17:00 Saturday, Sunday and Public Holidays: 09:00 to 12noon or as required. If you arrive outside reception opening hours, please call 07 47211777.

No outdoor dining or balconyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TSV

Location

Guest Reviews

8.1
Based on 1724 reviews
Cleanliness: 7.55
Service: 8.85
Location: 9.05
Room Quality: 7.55
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 8.15
Overall Experience: 8.05
D
Doherty • solo_traveller • au
7
Pros:

Location is excellent. My daughter loves the strand and it right across the road. Plenty of parking. Having the availability to book a room that had a separate bedroom to the living room was definitely easier to get my daughter to sleep. The bed was comfortable and so was the sofa bed

Cons:

Only slightly picky due to having allergies to dust. The aircon and air vent to the bedroom was full of dust so was the pedestal fan. Had to choose the fan as it was less dusty then the air vent. First night didn't have hot water to the shower for some reason. But was working for the second night

2026-08-28 • via Nuitee
B
Bryce • couple • au
7
2026-08-28 • via Nuitee
E
Emily • extended_group • au
5
Pros:

Great location, easy to get in an out of

Cons:

Stained bedding. Mouldy/dirty roof, carpet looked dirty.

2026-08-27 • via Nuitee
F
Fiona • solo_traveller • nz
10
Great place to stay
Pros:

Owner was so friendly and welcoming. The room was clean and comfortable. Lovely bbq and pool area. Perfect location on the waterfront. Great laundry facility. We had a wonderful stay.

Cons:

Can't think of anything we didn’t like.

2026-08-26 • via Nuitee
A
Alicia • solo_traveller • au
10
2026-08-22 • via Nuitee
A
Andy • couple • au
8
was great, just need to sort the external lights out or get better curtains
Pros:

Location was excellent

Cons:

Only issue was how bright the lights were outside, as the room was bright all night long

2026-08-20 • via Nuitee
J
John • solo_traveller • au
9
2026-08-20 • via Nuitee
V
Valerie • couple • au
7
Perfect spot for a few days with everything you need and close to all ammenities,
Pros:

Position is great, easy to walk to restaurants, cafes and a lovely path along the strand.
The room was also a great size

Cons:

The noise from people moving chairs etc., in the room above us

2026-08-19 • via Nuitee
J
Jennifer • couple • au
9
2026-08-19 • via Nuitee
S
Simone • couple • au
9
2026-08-17 • via Nuitee
C
Cath • couple • au
4
Sub standard accommodation & way overpriced- definitely don’t stay here!!
Pros:

Great view & location

Cons:

Booked a 1 bedroom apartment - deluxe!! Nothing at all deluxe.. Apartment badly needs renovation. So tired & broken - curtain rods taped up & filthy curtains, broken bathroom sliding doors, no vent in bathroom, sofa bed disgusting- impossible to sleep on as so hard & uncomfortable. Staff hardly ever there nor rooms serviced.. Utterly overpriced & completely underwhelming. So many other places that look way better & certainly better priced. Don’t stay here - it’s pretty much a rip off!!

2026-08-17 • via Nuitee
J
Jennifer • couple • au
7
Worked for this visit but I probably wouldn’t stay there again.
Pros:

Location and staff were great

Cons:

It is quite old and the room was in need of a bit of a renovation. The shower was the most disappointing- poor water pressure meant it took forever to shower. For a similar price you’d could get somewhere more updated.

2026-08-16 • via Nuitee
M
Martina • solo_traveller • au
8
Tina Morpeth
Pros:

Waters Edge is a fantastic place, clean and comfortable.
Full equipped kitchen, beautiful views and very nice staff.

Cons:

Located at the Strand which is wonderful and great, just made it a bit noisy in the front rooms. Only for noise sensitive people. Thank you.

2026-08-14 • via Nuitee
R
Robin • couple • au
8
Thanks very much Debbie!
Pros:

The staff members were exceptionally helpful and considerate.

2026-08-13 • via Nuitee
O
Olga • solo_traveller • au
8
2026-08-12 • via Nuitee
J
Judy • couple • au
9
Comfortable and easy access to amenities
Pros:

Great location for walks along the beach and walking distance for cafes and restaurants

Cons:

Needed more than the blanket provided, it was quite cold at night

2026-08-07 • via Nuitee
K
Kerry • extended_group • us
7
Good location but be proactive about getting access
Pros:

Great location along the water and loved having laundry facilities.

Cons:

Staff leaves early in the day and will not send messages about where to locate the keys to check in. Only was able to get in to our room thanks to a maintenance worker that was there late.

2026-08-07 • via Nuitee
3
31122001 • solo_traveller • de
8
2026-08-05 • via Nuitee
E
Ellen • couple • au
9
Would definitely stay again
Pros:

Clean good facilities on the waterfront

2026-08-05 • via Nuitee
J
Jade • family_with_children • au
8
Pros:

Wonderfully located. Clean and comfy.
Very helpful and accomodating staff.

Cons:

Needs a little refresh.

2026-08-04 • via Nuitee