Waters Edge The Strand

Hotels
8.1 (1701 reviews)
63-64 The Strand, North Ward , Townsville , au

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Garden
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
AC issues
Cleanliness concerns

Categories

Cleanliness
7.55
Mixed reviews on cleanliness with mentions of cleanliness but also some reports of issues.
Service
8.85
Staff were friendly and helpful, contributing positively to the service experience.
Location
9.05
Numerous mentions of great location, particularly near The Strand.
Room Quality
7.55
Some complaints about air conditioning and overall room quality, but also mentions of comfort.
Amenities
7.55
Basic amenities available but with some complaints about maintenance.
Value for Money
8.05
Generally seen as good value given location, though some areas need maintenance.
Food and Beverage
8.15
Not explicitly mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.05
Overall experience was good, balancing positives with some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:59

Property Description

Spectacular Beachfront Views
Waters Edge Resort in Townsville offers stunning views of Magnetic Island and Cleveland Bay, making it the perfect beach getaway.

Modern Amenities
The renovated studio apartments feature air conditioning, cable TV, and a kitchenette, providing guests with all the comforts of home during their stay.

Relaxation and Convenience
Guests can unwind by the outdoor swimming pool, indulge in the spa pool, or have a BBQ on the sun terrace. With laundry services and secure parking, convenience is key at Waters Edge Resort.

To experience the ultimate beachfront retreat with modern amenities and convenience, book your stay at Waters Edge Resort in Townsville now.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that reception opening hours are as follows: Monday to Friday: 09:00 to 17:00 Saturday, Sunday and Public Holidays: 09:00 to 12noon or as required. If you arrive outside reception opening hours, please call 07 47211777.

No outdoor dining or balconyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TSV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    People 4 years old and over stay for AUD 50 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1701 reviews
Cleanliness: 7.55
Service: 8.85
Location: 9.05
Room Quality: 7.55
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 8.15
Overall Experience: 8.05
D
Deb • couple • au
9
A great comfortable stay and would definitely stay again
Pros:

Close to restaurants and facilities
Secure parking
Friendly staff at reception

Cons:

No onsite breakfast available

2026-07-04 • via Nuitee
P
Paula • couple • au
10
Nice place to stay
Pros:

Great location, lovely staff

Cons:

Noisy street traffic as an event was on

2026-06-30 • via Nuitee
C
Cassie • family_with_children • au
4
Pros:

Location and parking.

Cons:

The motel itself was clean but very basic. The biggest issue was with the booking process. We reserved one room, however due to an administrative error we were charged for two rooms. Unfortunately, this detracted significantly from our stay. For double the price that we budgeted for, I would recommend booking elsewhere with more facilities.

2026-06-28 • via Nuitee
M
Matthew • couple • pg
7
2026-06-28 • via Nuitee
J
James • couple • au
1
$526 a night, For the quality I received. I pretty much got robbed
Pros:

Staff Friendly

Cons:

Dirty bathroom and black mould, Dirty walls & doors, Dust everywhere on walls & lamps. The bed had a foul smell. Partner and I slept without covers because of the smell of them.

2026-06-28 • via Nuitee
C
Christine • couple • au
7
2026-06-24 • via Nuitee
L
Lachlan • couple • au
9
Pros:

Location, location, location

Cons:

It’s a bit dated but still in good condition.

2026-06-23 • via Nuitee
J
John • couple • au
8
Pros:

.

Cons:

Bed too hard
Tub side too high for my wife to negotiate.

2026-06-21 • via Nuitee
T
Theo • solo_traveller • au
7
2026-06-21 • via Nuitee
B
Bruce • solo_traveller • au
10
Pros:

Location. Nice facilities

2026-06-21 • via Nuitee
W
Wayne • family_with_children • au
8
2026-06-20 • via Nuitee
A
Albertus • couple • au
7
Great location
Pros:

The staff was extremely accommodating and ready to help in any way. We had some issues with our original room and were moved to another room with no fuss whatsoever. The guests' laundry was a godsend

Cons:

There were some small issues which were somewhat of a letdown. Nothing major really ...

2026-06-20 • via Nuitee
R
Robert Garland • couple • au
8
2026-06-19 • via Nuitee
H
Henrik • extended_group • au
10
Multiple previous stays, still not disappointed.
2026-06-17 • via Nuitee
K
Keith • extended_group • au
9
Excellent
Pros:

Location excellent

2026-06-16 • via Nuitee
G
Greg • couple • au
8
Comfortable and clean
Pros:

On the stand and very clean

Cons:

Nil

2026-06-16 • via Nuitee
J
Jane • couple • au
9
2026-06-15 • via Nuitee
J
janet • solo_traveller • au
10
2026-06-14 • via Nuitee
P
Paul • solo_traveller • au
10
Pros:

Beautiful and comfortable great vehicle parking underneath very secure

Cons:

No negatives

2026-06-12 • via Nuitee
L
LARISSA • extended_group • au
8
2026-06-09 • via Nuitee