The Quarters, an Ascend Collection Hotel

Hotels
Ascend Collection
8.8 (1071 reviews)
960 Central Coast Hwy , Wamberal , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Fax/photocopying
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Nice pool
Cons:
Cleanliness issues
Noise from events
Maintenance problems

Categories

Cleanliness
7.84
Issues with cleanliness noted, including a dead cockroach and unemptied bins.
Service
9.31
Staff were friendly and accommodating, providing good service overall.
Location
9.35
Convenient location near the beach and venues with easy access.
Room Quality
8.3
Rooms were generally cozy and spacious, but some beds need replacing.
Amenities
8.83
The hotel features a nice pool, although reports of maintenance issues exist.
Value for Money
8.79
Value is considered good, but some guests feel the experience did not match the price.
Food and Beverage
8.84
Breakfast was mentioned positively, enjoyed by guests.
Overall Experience
9.11
Overall a positive experience with some highlighted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:15

Property Description

Tropical Oasis Retreat

Luxurious Accommodations: Indulge in rooms equipped with Smart TVs, Netflix, and free WiFi. Some rooms even feature a 2-person spa or a private balcony.

Tranquil Outdoor Amenities: Enjoy the outdoor spa and the swimming pool with a soothing waterfall, set amidst 2 acres of tropical gardens.

Convenient Location: Just a short drive from various water activities at Tuggarah Lake and minutes away from popular beaches like Terrigal Beach and The Entrance.

For a relaxing getaway amidst lush greenery and modern comforts, book your stay now at our tropical oasis retreat.

Important information:

Please note that a 3% surcharge applies to American Express payments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 15 per person per night when using an available cot.
    Children up to and including 17 years old stay for AUD 30 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 1071 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 9.11
L
Leger family_with_children au
10
Very accommodating.
Pros:

Location and accommodation was just brilliant

Cons:

Nothing

2026-06-27 via Nuitee
D
David solo_traveller au
10
2026-06-25 via Nuitee
K
Kerry solo_traveller au
8
2026-06-22 via Nuitee
M
Megan solo_traveller au
5
Pros:

Nice clean facilities.

Cons:

This motel is also a reception venue. There was a loud wedding the first night. There we very loud drunk wedding guests making a racket for quite some time after the wedding had ended. Some where in the car park, some right outside our room. It did not feel safe.

2026-06-11 via Nuitee
R
Rodney family_with_children au
9
2026-06-07 via Nuitee
P
Peter couple au
9
Pros:

Breakfast was good

Cons:

You can hear other people in other rooms making noise

2026-06-07 via Nuitee
J
Jane solo_traveller au
10
Pros:

Very courteous staff, very comfortable room, good food.

2026-06-04 via Nuitee
T
Tracy extended_group au
9
This is a Fantastic location, with great facilities
Cons:

the kettle was unusable

2026-05-31 via Nuitee
R
Rizhelle solo_traveller au
8
2026-05-31 via Nuitee
L
Laura family_with_children au
9
2026-05-16 via Nuitee
E
ESMAEIL solo_traveller au
8
Pros:

The atmosphere and the tropical vibe

Cons:

Such a pity there was no divide in the balcony side between the neighbours. Some barricades would have worked

2026-05-14 via Nuitee
O
Owen extended_group au
3
Cons:

Water ran brown from the shower, bath and taps so we could not drink the water or use basic facilities. Spa was closed for maintenance and there were lots of cockroaches in the room.

2026-05-03 via Nuitee
M
merran family_with_children au
8
2026-05-03 via Nuitee
S
Sandra couple au
10
Enjoyed our stay everything was of a high standard
Pros:

Large rooms , clean and tidy , restaurant was lovely, a beautiful meal .

Cons:

Couldn’t fault anything

2026-04-28 via Nuitee
M
Michael couple au
6
Overall enjoyable but dissapointed by broken spa
Pros:

Affordability, on-site cafe

Cons:

The Spa never works when we stay here

2026-04-28 via Nuitee
C
clare family_with_children au
10
Perfect and would be back.
Pros:

Everything. The whole complex was set up beautifully.

Cons:

There could have been a welcome book. They had Pilates but didn't know the details.

2026-04-27 via Nuitee
S
Sarah couple au
8
Comfortable and convenient
Pros:

Comfy bed, well kept and a nice pool (albeit cold)

Cons:

They sent so many messages before check in (just a bit too many). They hadn’t filled the products in bathroom.

2026-04-26 via Nuitee
B
Becky couple au
10
2026-04-26 via Nuitee
R
Reagan family_with_children au
8
Pros:

Room well appointed with nice decor. There was a fridge with a freezer. This was great as we were attending a sporting event and were able to freeze the ice bricks for our esky.

Cons:

The wall tiles in bathroom need a clean particularly those close to the floor behind toilet. Unfortunately the top sheet on bed had a couple of small specs of blood.

2026-04-23 via Nuitee
J
Jasmine family_with_children au
7
2026-04-23 via Nuitee