Pavilion Hotel Wagga Wagga

Hotels
•
Mantra
7.4 (1621 reviews)
22-30 Kincaid Street , Wagga Wagga , au

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Business center
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Pet-friendly
Responsive staff
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
5.36
There were cleaning issues reported, particularly with dirty towels and bathrooms.
Service
8.33
Check-in was reported to be easy and the team was responsive.
Location
8.87
The location was praised as being good for accessing local amenities.
Room Quality
6.82
Rooms were described as dated and not very comfortable.
Amenities
7.35
Basic amenities were available but did not meet all expectations.
Value for Money
8.81
The price was considered worth it for a budget hotel.
Food and Beverage
6.36
Breakfast was included but not offered to all, and the restaurant was not operating.
Overall Experience
7.33
Mixed reviews overall, some positive points but several major issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:41

Property Description

Luxurious Accommodation with Free Wi-Fi and Flat-Screen TV

Café and Bar for Your Enjoyment

Indulge in a relaxing evening cocktail at our bar and lounge area, perfect for unwinding after a long day of exploring.

Comfortable Rooms with Modern Amenities

Experience ultimate comfort in our air-conditioned rooms equipped with a minibar, refrigerator, and electric kettle. Upgrade to a room with a soothing spa bath for added relaxation.

Convenient Location near Key Attractions

Located just a 5-minute drive from Wagga Railway Station, Pavilion Hotel Wagga offers easy access to Charles Sturt University and Wagga Botanical Gardens, both within a 10-minute drive.

Book your stay at Pavilion Hotel Wagga now for a memorable experience!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WGA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for AUD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 1621 reviews
Cleanliness: 5.36
Service: 8.33
Location: 8.87
Room Quality: 6.82
Amenities: 7.35
Value for Money: 8.81
Food and Beverage: 6.36
Overall Experience: 7.33
M
Manu • family_with_children • au
8
2026-06-16 • via Nuitee
J
Janet • family_with_children • au
2
Overly priced and would not stay again.
Cons:

Internet only works in one section of the room (manager was aware), no facilities for meals/snacks, no bar open on weekend, not able to even get ice. Room not overly clean, bathroom drain needs cleaning, area very noisy at nighttime.

2026-06-15 • via Nuitee
J
Jacinta • couple • au
8
2026-06-14 • via Nuitee
L
Lisa • couple • au
9
2026-06-13 • via Nuitee
J
Julian • couple • au
5
Pros:

Good location

Cons:

We were woken up at 5.30am by the screeching plumbing pipes when the guest upstairs had a shower. The screeching continued for ten minutes until the shower was complete and then we heard all his footsteps.
The lobby and shared facilities are in an atrium which is very cold in winter as it is hard to heat

2026-06-09 • via Nuitee
H
Harmit • family_with_children • au
9
2026-06-09 • via Nuitee
N
Narelle • family_with_children • au
8
Good value for money. Will definitely recommend
Pros:

Friendly, clean, comfortable and convenient

2026-06-08 • via Nuitee
G
Gayle • couple • au
5
2026-06-08 • via Nuitee
K
K3141MYallang • Business
2
Give it a Miss
Pros:

Very disappointing stay.

It seems this motel has been cutting costs at the expense of the guest experience. The restaurant has been closed, so there's no option to have dinner on-site, which is a major inconvenience, especially for travellers arriving late.

The breakfast offering was equally disappointing. Rather than a proper cooked breakfast, guests are limited to a basic self-serve continental breakfast. Even worse, only instant coffee is included. If you want a decent coffee, you have to pay extra, which feels unnecessarily stingy.

The biggest issue, however, was the cold. The entire property felt freezing. The tent-like structure covering the entrance and former restaurant area offers little protection from the winter weather, making common areas extremely uncomfortable. The corridors were icy cold, and while the rooms were just warm enough to get by, they were far from cosy.

Overall, the motel feels like it's focused on reducing costs rather than providing a comfortable experience for guests. I won't be staying here again.

2026-06-02 • via Tripadvisor
P
Peter • solo_traveller • au
5
Pros:

Convenient location

Cons:

Noisy on ground floor
Lock not working on door
Difficult to get consistent hot water in shower

2026-06-02 • via Nuitee
E
Erin • solo_traveller • au
9
Pros:

Location was great and staff friendly. Room was clean..

Cons:

Very high and firm pillows

2026-05-31 • via Nuitee
K
Kim • extended_group • au
7
2026-05-31 • via Nuitee
S
Stephen • extended_group • au
7
2026-05-31 • via Nuitee
S
Sanja • family_with_children • au
5
Pros:

Lobby is nice

Cons:

No hot water for showers in the morning, rooms are dated and noisy and the breakfast was nothing like the pictures

2026-05-30 • via Nuitee
H
Herco • family_with_children • au
2
A deeply uncomfortable and poorly managed stay, fell short on basic standards of comfort & service
Pros:

The best thing was that it was only for 1 night. There is no way I would have put up with a second night. I wish I went with my gut instinct and stayed at the Mercure, our friends said their stay at Mercure was amazing and breakfast was great.

Cons:

Room 208

I experienced the worst night’s sleep of my life, and I’m not someone who’s usually fussy. The bed was unbelievably soft and unsupportive, leaving me with lower back pain. We were in town for a football match, and I could barely stand the next day to watch my child play.

There was no proper quilt cover, just sheets wrapped around a quilt and the fitted sheets themselves looked like they had already been slept in. The pillows were flat and uncomfortable, like trying to sleep on a folded towel. I even tried grabbing an extra pillow, but it made no difference. I’ve never woken repeatedly during the night due to discomfort until staying here; I was up around eight times.

The couch was no better, with a hard, thick back that forces you to sit bolt upright.

The continental breakfast was passable, but the urn wasn’t even turned on before opening, so no one could get a coffee. We had to walk down the road to buy one. There were no staff in the breakfast area or at the front desk, no one to ask for a kettle, no one to assist, and no one to leave the key with when checking out.

The hot water took about four minutes to reach the shower, and several other guests from our group said they didn’t get hot water at all.

I genuinely don’t understand how this hotel justifies its pricing. I originally booked at $215, then found it cheaper so cancelled and rebooked at $190, and even that felt wildly overpriced for a regional hotel.

Tip: Replaced the bed, changed the sheets, new pillows or provide options (soft, medium, hard) replaced the couch for something more comfortable, turn the urn on the night before and leave it on "keep warm" so guests can get up and have a cup of coffee/tea. Fresh fruit options (more than just mandarins) would have been nice. Some apples, bananas. So many people stayed there and only 8 of us bothered to have breakfast there.

2026-05-30 • via Nuitee
S
Simon • couple • au
6
Reasonably cheap and cheerful, good location, comfortable but aging infrastructure
Pros:

Great location

Cons:

Very tired rooms, poor out of date plumbing and bathroom. V noisy room near a walkway.

2026-05-30 • via Nuitee
C
Chris • couple • au
5
okay good location
Pros:

breakfast

Cons:

rooms were not refreshed every day even if you had sighn on the door

2026-05-30 • via Nuitee
N
Nadia • family_with_children • au
6
Happy with stay.
Pros:

Location was great

Cons:

Breakfast was very basic

2026-05-29 • via Nuitee
P
Peter • family_with_children • au
5
better quality stays in Wagga for the same money.
Cons:

Dated property could do with a refurbishment was at its peak 20 years ago. three air conditioners in apartment with one remote. TV in lounge only one with antenna connected for free to air tv others rely on internet with no free to air. Breakfast was basic and no food available at motel. For the price which was comparable with quest for example we will go to quest.

2026-05-25 • via Nuitee
C
carlos • couple • au
10
2026-05-25 • via Nuitee