MainStay Suites Mackay

Hotels
•
Main Stay Suites
8.9 (257 reviews)
38 Macalister Street , Mackay , AU

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Pet friendly
Cons:
Cleanliness issues in bathrooms
Price considered high for amenities

Categories

Cleanliness
8.06
Some reviews indicate cleanliness issues, especially in bathrooms.
Service
9.53
Multiple reviews highlighted very friendly and helpful staff.
Location
9.57
Great location with proximity to eating places and event centers.
Room Quality
8.52
Generally comfortable, though some noted the rooms lacked certain furnishings.
Amenities
8.55
Positive feedback on amenities but some deficiencies noted, like lack of a fridge.
Value for Money
8.51
Mixed reviews, with some guests feeling it was expensive for what was provided.
Food and Beverage
9.06
Standard offerings, feedback on availability and quality not prominent.
Overall Experience
9.43
Overall positive experiences with a few concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:57

Property Description

Luxurious Accommodation with Spectacular Views

Outdoor Pool and Rooftop Garden
Enjoy a refreshing swim in our outdoor pool or relax in our rooftop garden with BBQ facilities, offering stunning views of Mackay.

Convenient Location
Situated just minutes away from Mackay Harbour, Pioneer River, and entertainment venues, Aligned Corporate Residences Mackay provides the perfect base for exploring the city.

Personalized Service and Amenities
From fully equipped kitchenettes to a helpful tour desk, we ensure a comfortable stay. Plus, the option to charge meals to your room adds an extra level of convenience.

Experience the best of Mackay at Aligned Corporate Residences. Book your stay now!

Important information:

Please note that there is a 1.5% charge when you pay with an American Express or Diners Club credit card.

Please note housekeeping service is not included on Sundays or Public Holidays.

Effective 01 July 2026

A $5.00 booking fee shall be applied to all bookings.
This small fee helps us process your reservation smoothly and continue delivering the personalized, seamless service you expect from our team at MainStay Suites.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MKY

Location

Guest Reviews

8.9
Based on 257 reviews
Cleanliness: 8.06
Service: 9.53
Location: 9.57
Room Quality: 8.52
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 9.06
Overall Experience: 9.43
S
Sally • couple • au
10
With everything you need only 5 minutes from your door, apartments that feel like home and staff that are both helpful a
Pros:

MainStay is in a great location as it is central to everything you could possibly need and the apartments are homey and welcoming.

Cons:

There was nothing that I didn’t like about MainStay, the nightly rate is a bit expensive but other than that I really enjoyed my stay.

2026-09-10 • via Nuitee
B
Barry • couple • au
9
2026-09-09 • via Nuitee
J
Jen • solo_traveller • au
10
2026-09-07 • via Nuitee
R
Robyn • solo_traveller • au
9
Pros:

Everything

Cons:

Nothing

2026-09-03 • via Nuitee
J
Jackson • solo_traveller • au
9
Very comfortable stay
Pros:

Excellent location and convenience to restaurants, cafes and ships

2026-08-31 • via Nuitee
B
Bob • couple • au
7
2026-08-24 • via Nuitee
E
Erin • solo_traveller • au
6
2026-08-23 • via Nuitee
S
Shirley • couple • au
9
Nice stay, great central location
Pros:

Great location and modern spacious rooms.

Cons:

Tiny balcony but otherwise lovely stay.

2026-08-04 • via Nuitee
B
Brett • solo_traveller • au
10
2026-07-24 • via Nuitee
K
Ken • couple • au
10
Spacious, clean with all amenities needed for a comfortable, relaxing stay.
Pros:

Great location, clean and spacious.

Cons:

More pillows for the bed.

2026-07-19 • via Nuitee
H
Heath • couple • au
5
2026-07-17 • via Nuitee
P
Paul • family_with_children • au
10
N/A
Pros:

Neat and tidy

Cons:

Nothing

2026-07-06 • via Nuitee
B
Bianca • solo_traveller • au
8
2026-06-28 • via Nuitee
P
Pym • solo_traveller • au
10
2026-05-31 • via Nuitee
P
Paige • extended_group • au
10
2026-05-27 • via Nuitee
G
Glen • couple • au
6
Average
Pros:

Location

Cons:

Cost overall, particully car parking added

2026-05-15 • via Nuitee
A
Anneliese • couple • au
10
2026-05-10 • via Nuitee
K
Kellsta • solo_traveller • au
6
Pros:

Great location and big rooms

Cons:

The lady behind the desk was not friendly at all, so wasnt agreat check in

2026-05-04 • via Nuitee
T
Tanya • solo_traveller • au
8
2026-05-04 • via Nuitee
K
Kristine • solo_traveller • au
10
2026-05-03 • via Nuitee