Hi Ho Beach Apartments on Broadbeach

Hotels
7.7 (1108 reviews)
2 Queensland Avenue , Gold Coast , au
+61 7 5538 2777

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly and helpful staff
Cons:
Cleanliness issues
Maintenance needed in rooms

Categories

Cleanliness
5.95
The reviews express concern about cleanliness with mentions of food on the floor and dirty furniture.
Service
8.95
Service was frequently highlighted as excellent, with staff being friendly and helpful.
Location
8.95
The location received positive feedback, being close to the beach and restaurants.
Room Quality
6.45
While some rooms were good, others had complaints about noise and discomfort.
Amenities
7.95
The presence of a pool and other amenities was noted, but further improvements are needed.
Value for Money
8.45
Value for money was generally viewed positively for the location and services provided.
Food and Beverage
6.95
No specific feedback, but concerns about the overall cleanliness may affect perception of food service.
Overall Experience
7.95
Mixed experiences noted; positives balanced with significant cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:41

Property Description

Prime Beachfront Location
Experience the ultimate beach getaway at Hi Ho Beach Apartments, just steps away from the stunning Kurrawa Beach. Enjoy ocean views from our superior apartments and indulge in the convenience of being in the heart of Broadbeach.

Luxurious Amenities
Relax and unwind in our heated swimming pool and hot spa pool, or savor a meal at the onsite cafe or BBQ facilities. Our air-conditioned apartments with kitchen and laundry facilities ensure a comfortable stay for all guests.

Convenient Services
Take advantage of our tour desk for booking activities and make use of the airport shuttle service. With free Wi-Fi, secure parking, and Tesla electric vehicle charging facilities, Hi Ho Beach Apartments caters to all your needs seamlessly.

Book now for an unforgettable beach retreat at Hi Ho Beach Apartments!

Important information:

Please note that there is a 1.5% charge when you pay with a credit card.

If needed:

Early Check in is available from 11:00AM for an extra AUD35.00,

Additional Parking if needed for AUD30.00 per night.

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

Please note that this property has a No Party Policy.

Please note that the photos shown are examples of the apartment type. Layout and furnishings may vary slightly between apartments.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for AUD 25 per person per night when using an available extra bed.
    People 12 years old and over stay for AUD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.7
Based on 1108 reviews
Cleanliness: 5.95
Service: 8.95
Location: 8.95
Room Quality: 6.45
Amenities: 7.95
Value for Money: 8.45
Food and Beverage: 6.95
Overall Experience: 7.95
L
Ley • solo_traveller • au
5
2026-07-25 • via Nuitee
N
Nicole • couple • au
10
Very enjoyable
Pros:

Location. Loved the secluded balcony
Staff were friendly. Loved the Aussie accent in the lift

2026-07-22 • via Nuitee
W
whata • solo_traveller • au
1
2026-07-22 • via Nuitee
A
Arrelise • solo_traveller • au
9
2026-07-17 • via Nuitee
T
Teresa • couple • au
9
We enjoyed our time away was great value for money
Pros:

Neat and tidy good location friendly staff

2026-07-17 • via Nuitee
C
Cody • couple • au
9
2026-07-13 • via Nuitee
M
Margaret • couple • au
10
The staff were amazing and helped us in every way possible. Thank you for your service. Regards Margaret Rivas
Pros:

The property was excellent with all amenities you could need

Cons:

Nothing

2026-07-12 • via Nuitee
M
michael • family_with_children • au
9
Pros:

Great location, super friendly and helpful reception staff. Cheap, cheerful and clean.

2026-07-11 • via Nuitee
B
Beth Flower • solo_traveller • au
6
2026-07-08 • via Nuitee
M
Makere • solo_traveller • nz
10
Pros:

Love the location, close to Centre but quiet.

2026-07-07 • via Nuitee
K
Kathya • solo_traveller • au
10
Pros:

Friendly staff, great location to restaurants, local supermarket and the beach!! Very clean and comfortable, with all amenities needed.

2026-07-03 • via Nuitee
L
Leonie • solo_traveller • au
3
Pros:

Location

Cons:

Apartment was shabby and old

2026-07-03 • via Nuitee
M
Mel • solo_traveller • au
5
Wouldn’t go back
Pros:

The staff were lovely that’s the best thing I can say very welcoming lady at front desk. So generous

Cons:

Falling apart, needs attention to detail, not cleaned properly, floor was oily to walk on, everything was smelly, dusty and honestly yuk

2026-07-02 • via Nuitee
D
Downes • solo_traveller • au
7
Pros:

Location

Cons:

Place is a bit dated

2026-07-02 • via Nuitee
S
Sheila • couple • au
8
Great choice, would stay again, hopefully a few upgrades can happen before too long but good value
Pros:

Great cafe downstairs, clean pool and spa, clean towels when we asked

Cons:

Spa was cold one day, shower head wasn't very strong and toilet flush wasn't very effective. The bathroom was more in need of an upgrade than any other element. Cracked window pane in bedroom.

2026-07-02 • via Nuitee
D
Debbie • solo_traveller • au
3
I would not recommend this place to anyone.
Pros:

Nothing

Cons:

We paid for 14 nights and left after 2. Unclean and our employee did not feel safe here, so we had to relocate her. An email was sent requesting a part refund. We have heard nothing. Extremely poor customer service.

2026-06-29 • via Nuitee
S
Sean • solo_traveller • au
8
2026-06-29 • via Nuitee
J
Joshua • couple • au
9
Pros:

Location awesome and all needed.Want to say a big thanks to reception staff Maria I think name was.Lovely and could not do another to help

2026-06-28 • via Nuitee
M
Maria Valeria • family_with_children • au
4
I wouldn't go back or recommend to anyone
Pros:

Only the location

Cons:

The apartment looked depressing and lacking of maintenance. Apartment looked quite different to the pictures. The furniture had massive locks, the toilet sit button was broken, the bed had a metal edge that was not covered and I hurt my leg, bed cover sheet was damaged, balcony was super dirty, shampoo/body wash was like dishwasher liquid. Unfortunately we didn't get our special request. My fault I know, but you can improve. The travel cot had additional cost which I don't think it was said in the advertisement so I didn't expected a payment link. I called reception to inform the time of arrival and they didn't mentioned to fit was not going to be provided because I didn't pay the extra $10. After we arrived I noticed the cot was not in the apartment but reception said it was too late to request it.

2026-06-28 • via Nuitee
P
Piripi • solo_traveller • nz
10
2026-06-27 • via Nuitee