The Penthouses Apartments

Hotels
7.7 (746 reviews)
20 Old Burleigh Road, Surfers Paradise , Gold Coast , au

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Amazing views
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.6
Multiple remarks about uncleanliness, including cockroaches and a dirty balcony.
Service
8.56
General sentiment that service was friendly; however, some negative interactions noted.
Location
9.1
Consistently praised for great beach access and proximity to attractions.
Room Quality
7.06
Some rooms appeared outdated and were described as tired, with issues reported.
Amenities
7.59
Amenities were adequate but described as old and in need of maintenance.
Value for Money
7.05
Concerns raised regarding cost relative to the state of the property and amenities.
Food and Beverage
8.09
No specific food and beverage mentions; assumed standard for the hotel tier.
Overall Experience
7.57
Mixed experiences overall but enjoyed the location and spaciousness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:39

Property Description

Beachfront Paradise with Luxury Amenities

Ocean Views and Spacious Apartments: Enjoy stunning ocean views from your private balcony in our spacious apartments featuring fully equipped kitchens and 2 bathrooms.

Leisure and Recreation: Take advantage of our heated pool, spa pool, full-size tennis court, and games room during your stay at The Penthouses Surfers Paradise Beachfront Apartments.

Convenience and Location: With private laundry facilities, dining and living areas, and free secure underground parking, our apartments offer both convenience and comfort. Explore the vibrant dining scene between Surfers Paradise and Broadbeach, with Jupiters Hotel & Casino Gold Coast just a short distance away.

Experience the ultimate beachfront getaway at The Penthouses - book now for an unforgettable stay!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Please note that hotel requires a credit card pre-authorization upon check in. You are kindly requested to present a valid credit card upon arrival. This credit card must be in the same name as the guest's name on the booking confirmation.

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period. Please note that this property has a 'No Party Policy'.

Please note a minimum AUD 30 cleaning fee will apply for guests who leave the property without having cleaned up according to the property guidelines provided on arrival.

Free to Air TV, and use your own Netflix account. Foxtel not in all the apartment and need special request before booking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 8 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for AUD 15 per person per night when using an available extra bed.
    People 16 years old and over stay for AUD 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 746 reviews
Cleanliness: 6.6
Service: 8.56
Location: 9.1
Room Quality: 7.06
Amenities: 7.59
Value for Money: 7.05
Food and Beverage: 8.09
Overall Experience: 7.57
T
Tshering • solo_traveller • au
10
Great
Pros:

Location and staff are very approachable

Cons:

Little bit old

2026-07-23 • via Nuitee
くりちゃん • solo_traveller • jp
5
Pros:

眺めや部屋の広さは良いです。

Cons:

以前も場所が良かったので宿泊しましたが、フェイスタオルは2枚しかなく、バスルームにはありませんでした。
フェイスタオルを要求したら有料だと言われました。
部屋も汚なく引き出しの中には髪の毛があり不快でした。
又、現金で支払いましたがなかなか領収書を頂けませんでした。
催促して何日か経過したらドアの下から部屋に入れてありました。
清掃してるとは思えない床でした。
もう宿泊しません。

2026-07-23 • via Nuitee
S
Saraswoti • family_with_children • au
7
2026-07-21 • via Nuitee
A
Ashlee & Daniel • family_with_children • au
10
2026-07-17 • via Nuitee
J
Janine • family_with_children • au
10
2026-07-16 • via Nuitee
G
Grant • family_with_children • au
7
2026-07-10 • via Nuitee
F
Fiona • family_with_children • au
8
2026-07-10 • via Nuitee
S
Shou • solo_traveller • au
8
2026-07-04 • via Nuitee
J
Julia • extended_group • au
10
amazing view, great location and comforatble beds
Pros:

amazing view
comfortable beds

Cons:

more updated decor
a few coffee pods to get started

2026-06-29 • via Nuitee
D
David • solo_traveller • au
7
2026-06-25 • via Nuitee
R
Rod • family_with_children • au
8
Excellent get away location
Pros:

Location and the ocean views were magnificent

Cons:

Tv didn’t have kayo

2026-06-24 • via Nuitee
G
Garry • extended_group • au
8
Pros:

View
Deck

Cons:

Comfort of the beds

2026-06-18 • via Nuitee
W
Wayne • family_with_children • au
8
Pros:

Roomy apartment. Quite well appointed. Would stay again. Bus stop at front door, tram a short 250m walk

2026-06-15 • via Nuitee
W
Wayne • family_with_children • au
9
2026-06-14 • via Nuitee
C
Colin • solo_traveller • au
8
2026-06-11 • via Nuitee
A
Alby • family_with_children • nz
6
Adequate
Pros:

Stunning view. Woyld be an ideal location for summer swimming

Cons:

Property is looking a little tired. Could do with a lick of paint. Tidy and clean withoyt being modern.

2026-06-08 • via Nuitee
S
Sopi • extended_group • au
10
Perfect for a quick getaway
Pros:

Location and spacious living areas.

Cons:

The view

2026-06-07 • via Nuitee
M
Maria • solo_traveller • au
9
I loved it, will definitely book again
Pros:

Big apartment, great location, heated pool

Cons:

The beds could use upgrading

2026-06-04 • via Nuitee
S
Shane • extended_group • au
8
Was excellent and would stay again
Pros:

Was very relaxing and in a good spot

Cons:

Main bedroom bathroom shower head had to be held to use it

2026-05-31 • via Nuitee
R
rechelle • extended_group • au
10
Awesome and very spacious and good value
2026-05-27 • via Nuitee