Hotel Essencia

Hotels
8.1 (1159 reviews)
39 Real St. corner San Juan St. , Dumaguete , ph

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Water supply issues
Bed comfort complaints

Categories

Cleanliness
7.45
Some reviews mention issues like water cuts and discomfort due to bed quality.
Service
8.45
The staff are consistently noted as friendly and helpful.
Location
8.95
Many reviews praise the hotel's convenient location near the boulevard and other attractions.
Room Quality
7.45
Comfort issues mentioned with the bed and some inconsistency in room quality.
Amenities
7.45
Some amenities like breakfast are mentioned positively, but issues with water supply affect the score.
Value for Money
8.95
Guests highlight the good rates and value offered for the stay.
Food and Beverage
7.95
Breakfast quality is praised, although some guests expressed mixed feelings about it.
Overall Experience
8.15
Generally positive experiences with some notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 15:51

Property Description

City-Centric Luxury

Unwind and Indulge: Spa and Dining
Indulge in a rejuvenating experience at our spa facility or savor local delicacies at La Essencia Cafe. With a variety of dining options available, including a la carte and buffet choices, your taste buds are sure to be delighted.

Comfort Meets Convenience: Amenities Galore
Enjoy air-conditioned rooms with modern amenities like a flat-screen TV, personal safe, and hot/cold shower facilities. Need assistance? Our 24-hour front desk is at your service for airport shuttle, laundry, and luggage storage services.

Explore with Ease
Conveniently located just minutes away from Rizal Boulevard and Dumaguete Belfry, Hotel Essencia offers a perfect blend of comfort and accessibility. Book your stay now for a memorable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DGT

Location

Guest Reviews

8.1
Based on 1159 reviews
Cleanliness: 7.45
Service: 8.45
Location: 8.95
Room Quality: 7.45
Amenities: 7.45
Value for Money: 8.95
Food and Beverage: 7.95
Overall Experience: 8.15
S
Sean family_with_children ph
2
Filthy Shredded Mattresses and No Internet
Pros:

The restaurant was fantastic, unlike the hotel. The staff in the restaurant were friendly, knowledgeable, and personable. I want to give a special shoutout to Johnny, who was an amazing waiter.

Sadly, the awesome performance by the restaurant was completely overshadowed by the filth of the hotel and no internet.

Cons:

When I was booking the room I had the option of booking the room or booking with high speed internet. I paid the extra and booked with high speed internet. Sadly, the internet was intermittent at best and impossible to do any work on. The hotel is also a dead zone for mobile data.

The mattresses in our room were shredded and filthy filthy dirty.

The cleaning staff would come super early in the morning to clean the room and if we were busy i.e.. in the shower, they simply didn't come back the rest of the day unless we went out and actively made them do so.

The TV had no TV channels and only YouTube. However, with no internet we could not use even YouTube.

When I tried to talk to the front desk about these issues their only advice was to take it up with booking.com as the mattresses and the no internet were the fault of booking.com. They refused to rectify the situation.

2026-08-14 via Nuitee
J
Johann solo_traveller at
5
2026-08-12 via Nuitee
F
Frodelyn couple de
5
2026-08-11 via Nuitee
V
Víctor couple es
9
2026-08-11 via Nuitee
J
Jemina couple ph
7
Pros:

Closed to the airport.

Cons:

The wet towel smell

2026-08-11 via Nuitee
A
Alan couple au
5
Disappointing
Pros:

Location good close to city amenities. Staff were helpful and friendly.

Cons:

No complimentary coffee or tea in the room though there was a hot water kettle. Beds were uncomfortable. Breakfast was poor.
The windows were so dirty you couldn't see out of them and the rooms were so noisy with traffic hard to get any sleep even though we changed rooms with the same problem.
The shower was always cold, no hot water.

2026-08-10 via Nuitee
L
Larry solo_traveller ph
2
Pros:

First night was a nightmare...we were there to relax but the staff trying to fix the horrible internet connection knocked out the electric and we had to insure screaming kids on the staff',s phone half the night as they tried to fix the electric. For both nights virtually no internet

Cons:

Breakfast was ok

2026-08-09 via Nuitee
D
Domingo Jr solo_traveller ae
9
2026-08-08 via Nuitee
S
Susana couple ph
3
Very bad experience
Pros:

The only good part was the retaurant staff.They were excelent as well as the food

Cons:

The staff was were not very good. Check in was a nightmare. The hotel was having issues with power and internet but the staff was more focused on their makeup than making sure the guest that were waiting were comfortable and taken care of. I used to give high praise to this hotel as I have stayed many times there. But the last two stays have been horrible as far as service. The rooms are were only low to standard. Not above as in previous stays. Within one hours time around midnight. I had to change rooms twice due to isssues with the room

2026-08-07 via Nuitee
M
Massimo solo_traveller it
6
Essencia di Dumaguete
Pros:

Camera ampia e silenziosa come anche il bagno molto agevole e la posizione abbastanza centrale alla cattedrale ed alla Università Silliman

Cons:

L’assenza della finestra da un senso claustrofóbico … colazione da migliorare molto se arrivi un po tardi non trovi molto qualità del cibo nella media…

2026-08-07 via Nuitee
M
Matthias couple au
6
Ordinary hotel
Pros:

The aircon

Cons:

A hotel without wow factor
Bookings.com said they have tea and coffee facilities in the description but that’s not true
So I had to pay for a upgrade to the larger room for 25 euros per day
Breakfast was ordinary no choices
The breakfast room looks like a staff canteen and the only highlight was the male waiter who was excellent a true professional hospitality worker

2026-08-06 via Nuitee
N
nomad solo_traveller mt
2
2026-08-06 via Nuitee
M
Millicent Joy solo_traveller ph
8
2026-08-03 via Nuitee
R
Ray couple ca
8
2026-08-03 via Nuitee
K
KRUEGER couple us
10
Highly recommend if visiting Dumaguete
Pros:

Location. Great lobby. Excellent breakfast. Friendly and responsive staff. Solid internet connection

2026-08-03 via Nuitee
R
Romero solo_traveller ph
9
Pros:

It was a nice experience. The staff (Jethro), the one who ushered us to check the room was very accommodating. A quiet place to rest and very spacious which I really loved. The food is nice . Sure to book when I'm in dumaguete.

2026-08-02 via Nuitee
A
Aster solo_traveller ph
8
Pros:

Place always has parking (in our case). Hotel location is superb when you want to go anywhere around city main.

Cons:

We booked 13 rooms. Some rooms did not have hot water. Some rooms smelled like strong bleach and some room's toilets where in an awkward place (like center of the restroom, not resting on one side). Bidets were at the left.

2026-07-25 via Nuitee
G
Geraldine couple ph
8
2026-07-24 via Nuitee
J
John solo_traveller ie
10
Best hotel in Dumaguete
Pros:

The hotel like a lot of hotels in the Philippines could do with a little upgrading but I would stay there again without fail if I was going to Dumaguete the staff were excellent and attentive from check in to check out nothing was a problem everything was perfect. Thank you.

Cons:

Nothing.

2026-07-24 via Nuitee
J
JANITO solo_traveller ph
10
2026-07-23 via Nuitee