One Burgess Hill

Hotels
9.3 (1348 reviews)
1a Burgess Hill Road , New Plymouth , nz

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Peaceful location
Friendly staff
Cons:
No restaurant
Minor cleanliness issues

Categories

Cleanliness
8.94
Some reviews mentioned spider webs and lack of attention to room preparation.
Service
9.91
Guests praised the staff for their friendliness and responsiveness.
Location
9.95
Guests enjoyed peaceful surroundings and beautiful views.
Room Quality
9.4
Spacious and well-appointed rooms but with minor wear and tear mentioned.
Amenities
8.43
Some amenities were lacking, such as shower gel and restaurant options.
Value for Money
9.39
Guests felt it was worth the price given the overall experience.
Food and Beverage
8.44
No restaurant on-site and lack of tourist information mentioned.
Overall Experience
9.91
Many guests had a great time and expressed intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:05

Property Description

River View Units and Modern Amenities
One Burgess Hill features 15 self-contained units with stunning views of Waiwhakaiho River. Enjoy modern rooms with wood burning fires and private outdoor spas.

Convenient Location and In-room Comforts
Located just a 5-minute drive from New Plymouth city center and 15 minutes from the airport, each studio and apartment offers heating, flat-screen TV, and kitchen facilities. Some units include a spa bath and air-conditioning.

Dining and Leisure Options
Guests can take advantage of laundry facilities, BBQ area, and room service for breakfast and dinner. Indulge in a meal at the on-site restaurant café overlooking the river, offering a diverse menu throughout the day.

Experience comfort and relaxation at One Burgess Hill - book your stay now for a memorable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NPL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 5 years old and over stay for NZD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 1348 reviews
Cleanliness: 8.94
Service: 9.91
Location: 9.95
Room Quality: 9.4
Amenities: 8.43
Value for Money: 9.39
Food and Beverage: 8.44
Overall Experience: 9.91
D
dodunski solo_traveller nz
9
2026-06-18 via Nuitee
A
alyssa couple nz
10
Beautiful river vibes in New Plymouth
Pros:

Close to town yet quiet and comfortable, easy check in and 24hr gym on the property. River View side accommodations are pure magic and The Quail’s Nest Restaurant is a favourite.

Rooms are well-appointed and modern.

Cons:

The toiletries are a bit skimpy, and no shower gel. Otherwise I can’t fault One Burgess Hill in any way.

2026-06-05 via Nuitee
K
Kevin solo_traveller nz
10
Pros:

Everything as per usual!! It's our go to place to stay in New Plymouth. From the great veiws to the excellent facilities and it's only 5 minutes to New Plymouth.

Cons:

Nothing, just keep doing the same.

2026-06-03 via Nuitee
C
Chanuka family_with_children nz
10
2026-06-03 via Nuitee
N
Nicola solo_traveller nz
9
Pros:

Loved the view and the spa bath. Absolute bonus that there is a log burner.
Lovely and peacefull area to stay in

Cons:

N/a

2026-06-03 via Nuitee
J
Janith solo_traveller nz
10
2026-06-03 via Nuitee
C
Conrad and Jacquie solo_traveller nz
10
Quiet Luxury
Pros:

Nice and secluded loved having pur own space in the "Penthouse Apartment". Had stovetop, microwave and dishwasher. Bath was great and the bath bag with salts was a beautiful touch.

Cons:

Would have loved to have an oven as we loved staying in and cooking

2026-05-31 via Nuitee
T
Tewehi solo_traveller nz
9
70th Runaway
Pros:

Privacy, quiet, parking, view

2026-05-25 via Nuitee
N
Neil solo_traveller nz
10
Everyone from young kids to grandparents had a fabulous time. Dinner & breakfast was delicious and accommodation exc
Pros:

We had a fabulous time celebrating family birthday

2026-05-24 via Nuitee
A
Alyson couple nz
10
2026-05-18 via Nuitee
J
Jo solo_traveller nz
10
Highly recommend!
Pros:

Staff were very friendly and helpful :) The accommodation itself is fantastic, comfortable with amazing views out across the gardens. Will definitely be back.

2026-05-18 via Nuitee
C
Ceri couple nz
9
It was a wonderful stay and I wish we coud have stayed longer.
Pros:

The view and location were amazing, overlooking the river and bush. The room was clean and spacious and the bed was comfortable but I wish I had booked another room as the bed was small.

2026-05-14 via Nuitee
S
Sue solo_traveller nz
8
2026-05-14 via Nuitee
A
Anne solo_traveller gb
10
2026-05-13 via Nuitee
C
Ceri Ratcliffe solo_traveller nz
9
Pros:

The location is amazing and the rooms were clean and tidy. The bed was really comfortable and the room was spacious. Super helpful staff too

Cons:

Lack of storage: tiny wardrobe filled with the ironing board.

2026-05-12 via Nuitee
V
van Beers couple nz
10
2026-05-07 via Nuitee
K
Kayley family_with_children au
10
So nice to sit outside and hear the river running, so peaceful.
Pros:

Loved the location, the view from our room and the room.

Cons:

Nothing

2026-05-06 via Nuitee
J
Jenny couple nz
10
Service staff and facilities fantastic
Pros:

Location and quietness

2026-04-30 via Nuitee
S
Steph solo_traveller nz
10
Pros:

It’s quiet, the rooms are absolutely gorgeous and the setting is beautiful. Andrew is always so welcoming and friendly.

Cons:

Nothing! I love everything about One Burgess Hill.

2026-04-28 via Nuitee
D
Deniece couple nz
10
Fantastic friendly hosts, beautiful scenery, clean and immaculate facilities and a restaurant on site with a serene sett
Pros:

Wow! What’s magical spot. Quiet and comfortable.

2026-04-26 via Nuitee